Bat City TV delivered outstanding service for mounting two televisions at my home in the Buda area…read more They provided a clear and competitive quote promptly, and the installation was scheduled and completed the very next day, demonstrating remarkable reliability and efficiency. The owner, Adam, arrived precisely on time as committed. He executed the mounting securely, performed thorough cable management for a clean appearance, and ensured the work area was left spotless afterward. The entire process was handled with professionalism, attention to detail, and no unnecessary delays. This experience offered exceptional value, combining speed, quality workmanship, and courteous service. I would confidently recommend Bat City TV to anyone seeking dependable TV installation in the greater Austin region

This is the 2nd time I've used BCTV, and I'm so glad I did. Adam was so quick and courteous and…read moreclean with the tv mount install. I called them Monday, and they came out the same day. They are a GREAT value. I would highly recommend them for your tv projects.

Excellent experience with Travis and his team at Austin TV Sales and Installation. He was patient…read morewith all my questions and took time to understand my project and ask for clarification before sending a quote. He even recommended a creative approach no one else suggested. Day of, his team arrived on time, kept me in the loop, and did a fantastic job on the installation. 10/10 experience!!

Needed to get a 65" television mounted to my living room wall. Submitted my request well after…read morenormal business hours and got a response from Travis almost immediately. I was able to book his service within a few minutes for the same week. Loved the quick response time and how easy it was to schedule service. Travis arrived with a smile on his face and walked me through exactly what he was going to do to get our TV mounted. He marked off the demisions with electrical tape so I could visualize the mounted TV which was super helpful. Travis was in and out in under an hour and our TV looks great on the wall. Would highly recommend Travis and Austin TV Sales and Installation for anyone that is looking for impeccable service at a more than fair price from a super friendly guy. Two thumbs up!!

Jeremy and Blake did a phenomenal job hanging our tv (and ceiling fan). They were professional,…read morefriendly and provided great value. A+

Amazing work ! Did 2 TV mounts and will hire Jeremy for…read moremedia room as well. Was able to finish the work quickly and work nicely done.

James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

I had a disappointing experience with this home theater installer. He arrived over 30 minutes late…read moreto the initial consultation with little communication, which wasn't a great first impression. After the visit, it took more than a week to receive an estimate. I also had a few follow-up questions, and each reply took several days, making the process feel slow and drawn out. Timeliness and communication are really important traits for me when planning a project like this, and unfortunately those were consistent issues here. Based on my experience, I wouldn't recommend.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Had Antoine and Keith do a 3 mount job which was a little involved. An 85 inch and 2 65 inch tvs…read morewith the need to remount and move on of them to another room. They were able to accommodate me quickly compared to other bidders and got the job done without hitches, only a minor measuring issue with the much larger tv which was tricky. Job was done in a timely fashion and clean up was quick. Very happy with the final result. Would recommend.

Awesome guy, alittle mix up at the beginning but he came thru and delivered. He put my TV up real…read morequick and the price was so reasonable. I definitely recommend him to anyone in the Manor, Elgin, Bastrop area!!!!

Eaton is awesome! I've worked with him twice now, and both times, he had an intuitive understanding…read moreof what I wanted and executed perfectly. He cares about his craft and communicates well. I'd highly recommend him to anyone that's looking to do AV type work on their home or business. Just for reference, Eaton helped me with the following: * Mounted a TV above our fireplace. I'm comfortable doing this myself normally, but I've never drilled into masonry, so I'm glad I had a professional take care of it. * Wired our whole house with CAT6 Ethernet. He was able to navigate all over our attic and then create nice looking connections in various parts of the house. * Put in 4 sets of in-ceiling speakers to connect to our Sonos system * Put a recessed wall box in our wall to hide AV components, which allowed him to mount a TV completely flush to the wall in our room with no wires showing at all. Thanks for your hard work!

I've had Eaton do work at my house twice..... once when we bought it to run ethernet and cable…read moreeverywhere, install surround speakers in the ceiling of two rooms, and mount TVs. This was in 2019. And once just recently to remount some TVs. His work is just incredibly precise, and the finishes in all areas (jacks, speakers, drywall, network racks, etc) is perfect. He's a great problem solver, and willing to go above and beyond to make the customer happy. As if all that wasn't good enough to recommend his services, his prices are extremely competitive.

After getting three quotes for a media room setup from other entities, we reached out to Elliott…read morefrom Opulent AV upon the recommendation of a friend. He was extremely professional letting us know what would make the most sense for a media room of our size. It was the best rate quoted. They showed up on time and did an amazing job with the install. Elliott explained how to use the sound system and set it up to our liking. He's a perfectionist and more than happy to explain the different ways to use the system to get the best sound for each application (gaming, movies, etc). We can't recommend him highly enough.

From the owner: At Opulent AV, we specialize in transforming houses into smart, connected homes with stunning audio…read moreand video experiences. From custom home theater design to whole-home audio, smart lighting, and seamless networking, we bring professional-grade solutions tailored to your lifestyle. What makes us unique is our hands-on approach: every system is designed, installed, and fine-tuned with care so it’s not only beautiful, but easy for you to use every day. We work with top brands like Control4, RTI, Lutron, Sonos, Triad, and Illumivue to deliver reliable, high-performance results. Whether you’re building your dream media room, upgrading your Wi-Fi, or automating your entire home, we focus on clear communication, clean installations, and long-term support. With Opulent AV, you’re not just getting technology—you’re getting peace of mind and a system that elevates your lifestyle.

Chad has helped my family with multiple complex projects for the past 15+ years. His knowledge of…read morethe industry and the latest technology is unparalleled!!

Chad is great! We've used him twice for issues in our media room. He's worked on our receivers and…read moreprojector. He's fast, knowledgeable, and responsive. Highly recommend!

I've been a loyal Vivint customer for many years, and the company itself has always delivered…read morereliable service and strong security. This review is not about Vivint as a whole--it is specifically about the unacceptable conduct of one customer service agent: Megan. Megan attempted to assist me but was unable to resolve my issue. When I asked to speak with a supervisor, she placed me on hold for 15 minutes without a single update. It became clear she had no intention of returning to the call, and she simply waited me out until I hung up. That is not customer service--that is avoidance. When I called back, Joy/Julie answered and resolved my issue quickly and professionally. I then spoke with Vanessa, a supervisor, to express both my appreciation for Joy/Julie and my serious concerns about Megan's behavior. Megan demonstrated a lack of professionalism, urgency, and basic courtesy. She either needs significant retraining or may not be suited for a customer‑facing role at all. Every customer deserves to be treated with respect--exactly the way any of us would expect to be treated.

You'd be better off hiring a bunch of homeless, drug addicts to watch your property. They're…read morecheaper, more reliable and their customer service is much, much better than Vivint. We used this company for over 12 years. Not because we wanted to but because we were hog tied into a contract for 7 of those years. The rest of the years were due to the fact that a tenant at the property required an alarm and this one was already installed so .. here we are. The tenant recently notified us that they will not be renewing the lease so, now we are free to cancel this service. My process for canceling the service took nearly an hour, included multiple employees, multiple hang ups and chat "disappearances". When I was finally able to get to an employee who would stop offering "offers" and finally allow us to cancel .. it turns out you don't even need to contact them via phone. Simply send an email to DOCUMENTS@VIVINT.COM. In the body of the email reference 1) your account number, 2) the service address and 3) the reason for cancellation. This will trigger a 30 day cancelation process. Now, to be fair, we are only day 1 into this process so, I fully expect more problems before we are released from this albatross of a company. Read the reviews. This company is a problem.