The front desk staff at Gateway location is the worst- totally sabotaging any hope of talking or…read moremaking an appointment with a doctors or an assistant. If you can get through these negative energy, uncaring employees you may have a good shot at getting a doctor's appointment!

Outstanding care, professionalism, and willingness to work with the patient on concerns. I am so…read moresorry it took me so long to find Dr. Friedman. He is the consummate professional, and he listens!

I have been a patient of Evans Medical for 25+ years. On my latest visit I was tended to by Keenan…read moreTempleton, PA. My appointment was a follow-up to a recent hospital stay. He was up to speed on my history and I found that he was attentive and knowledgeable regarding my meds. My schedule is not very flexible and he worked with me to find an acceptable time for my next appointment. I highly recommend him if you find yourself in need of medical care.

I noticed a low rating of 3.6, no way ... in most cases with an appointment I am seen within 15…read moreminutes and if not they have always squeezed me in. Dr Ikeler is fantastic and so is 90% of the staff. Unfortunately 15 years prior to my 5 years going here My prior doctors were good with medicine but poor with patients customer service. Here both are better.

As a veteran I am usually just grateful to have healthcare, so coming on here to write this review…read moreis saying a lot. I've been to two VA hospital in other states and this Facility is by far the worst. It's so bad you can't even get in Contact with the patient advocate. You at either waiting for months for an appointment or in pain in the ER waiting for hours. There is very little compassion within this facility.

I've been a patient here for about 2.5 yrs. I just left a positive review on their podiatry office…read morebut I just wanted to say that I've also been to their MRI office, their pain management office and their emergency room. I was super impressed with their MRI office and their pain management office; extremely professional and quick. My experience at the ER was very good but I wasn't able to get in and out as quickly as I wanted and it was CRAZY cold in the waiting area (many of us were given blankets) and I don't normally mind the cold but this was beyond what I've experienced before. It took me 2 hours to get seen, get prescriptions and get out. That said, I was seen by Dr Mah after only 65 mins which was pretty good for an ER figuring I only had painful sinusitis so I was low in terms of priority. Dr Ma was very nice and told me to wait in the waiting area for my prescription paperwork. The thing that got me was I had to go up to the desk 40 mins after leaving Dr Ma's office to get action on my prescription paperwork. I'm not sure much longer I would've been there if I hadn't done that. Luckily I did so I was out in 2 hours. I had to go back in for a meningitis concern on a Saturday which either meant going back to the VA's ER or a MedStop and I chose the MedStop which was a good choice as I was in/out in 20 mins with prescriptions in hand. I still give the VA hospital (both downtown and uptown locations) a FIVE STAR rating b/c my overall experience has been phenomenal in the past 2.5 years.

Brandy (with dark curly hair) is a great nurse. She really cares about the patients. She went out…read moreof her way to make my mother feel better. Something needs to be done with the check-in process. You are in the waiting room answering questions and everyone can hear with the large HIPAA sign on the wall looking at you. When we went to the back, the girl at the front told me to stand in the hall because the PA was in and out with charts open on the computer, but did not mind yelling questions for me to answer in front of everyone while checking in.

Charged over 3,000 dollars to be treated for the flu requiring a bp and temp check, listening to my…read morelungs and dispensing an antibiotic rx?? My wife was also charged over 3,000 dollars for her flu tx and antibiotic rx?? Gross overcharging for medical care! Stay away from this group!!!

I almost don't want to let the cat out of the bag on this one. If everyone knows how great my…read moredoctor is, I'll never get an appointment! Seriously though, Dr. Wolff is amazing. He's an extremely knowledgeable rheumatologist and is very personable. He was a surgeon in the Army and has his own battle with medical issues. Yet, he comes into work with a smile and truly cares about his patients. Dr Wolff will sit and actually listen to hear what you have to say without making you feel rushed. 10 out of 10 would recommend. Elizabeth Keen is the nutritionalist at the clinic, and she is great as well. She's very sweet, knows what she's talking about, and wants to help in any way she can. She works out of the downtown office and the wheeler office as well. I've been very pleased with my care here and can not say enough good things.

As a nurse I've never seen a facility run so inefficiently. If your goal is patient care and…read moresatisfaction you really need to focus on the quality of the individuals hired to include medical oncologists. I've listened to scheduling people say they don't answer the phone when the clinic opens at 0830, they don't answer their phone until close to 0900-0930. The same individuals also openly admitted to no longer answering phones close to closing time =30-45 minutes prior to closing. This seems to be the pervasive attitude at this facility- I had a nurse "resolve " numerous patient message requests without ever speaking to me personally. When I threatened to speak to a patient advocate suddenly she was able to call me personally and communicate with me about my concerns. Which very easily could have been communicated in the patient portal. I saved the best for last: then you have the oncologist who is supposed to be the one that cares the most, right? Far from it. This oncologist is happy to let you wait for an unknown amount of time to have a surgeon or anyone but her reorder scans to check the status of said cancer even though she is medically managing said cancer. She doesn't care that I have no surgeon assigned to order said scans and no surgeon in the foreseeable future as my surgeon retired. She is happy to inflict unnecessary mental anguish, stress and anxiety on a cancer patient who has been anxiously awaiting the 6 month scans to determine the status of cancer. Her excuse is the surgeon knows the strength of the MRI and imaging machines he wants. BS my primary care has ordered almost every set of scans up to this point. So why won't my primary order these follow-up scans? Oh, because he referred me to the medical oncologist (the one listed above who refuses to order them and has been asked numerous times) to manage it. Who is being lazy and passing the buck onto another specialist. Well maybe medical oncologists don't order scans only surgeons do? Nope- there are multiple well known practices in Augusta that the Medical Oncologist orders the follow-up scans. Actually recently met with my new Medical Oncologists office and guess what one of the many things they will be ordering for me: follow-up scans to determine the status of cancer they will be medically managing. Refer to above comment before about the medical oncologist at this practice = she is being lazy and passing the buck. Honestly, there needs to be a special place in hell for individuals such as MDs or others that are given this "authority" and masquerading around in caring professions doing the exact opposite of that = not caring! This isn't a practice that genuinely cares about humanity and individual lives!!! I'm sorry I wasted so much of my time here. I am seeking care elsewhere with providers that might actually care about their patients not just about the profit that comes from our being unwell!!! You couldn't pay me to bring my worst enemy to this organization!! In short if you hope to be cared for by the individuals at this facility, especially specific medical oncologists - RUN don't walk from this place. They only care about the revenue that your sickness brings to their practice. But hey your revenue ensures said medical oncologist gets to drive a pretty sweet ride that she parks very close to the handicap parking in patient parking spots. So if you struggle to walk you may have to park farther away because the medical oncologist took the one closest to the door when she arrived before the clinic opened....

My husband has non-hodgekins follicular lymphoma. After radiation, he developed 3 different…read morerashes in 3 different locations a year after treatment. He showed Dr. Long and he was just as baffled. We get a phone call a few days later from Dr. Long's office. He had reached out to a dermatologist friend and he relayed what he was told. My husband did exactly as instructed and it worked! THANK YOU DR. LONG!

HORRIBLE!!!!! My family member has to wait more than an hour past their scheduled appointment (last…read moretime was 1 hour and 45 minutes). The doctor she saw LAUGHED at her because she was too old to be accepted to a trial that had opened up. He literally told her, The meds your taking just don't work and that was your last hail-Mary so I don't know what to tell you. NO EMPATHY, NO COMPASSION. I called the office manager to express concern and she has not called me back, and it's been a week now! There were several other things the doctor said that were equally as horrible but I am putting all of that into a letter being sent to the Medical Board! COMPASSION AND EMPATHY SHOULD NOT BE OPTIONAL IN ONCOLOGY!!! An oncologist shouldn't tell a 56 year-year old to go home and die because there's no other option! CRUEL AND HORRIBLE!! I'm sure his entire staff would be mortified if they knew he also came into the room complaining about them to us (which is how he started the conversation...not with hello...complaining about the staff and their incompetence!) Dr. S.... is a horrible person and needs to get a different job, perhaps as the guy that kills cattle for a living as he doesn't seem to care about life so that would be more suited to his abilities as a human!

great experience and great help. Took care of my issues quickly. SFriendly caring staffread more

Very clean, professional facility with kind and helpful staff…read more My wife had an ankle injury that we had to get checked and augusta orthopedic was recommended. They were accommodating of any needs/request so +1. Very efficient and friendly staff, +2. The doctor (DR Pruitt) was clear, concise and yet thorough. +1 They have a mask policy BUT many of the staff (at front desk and checkout especially) did not wear them consistently. With Omocron on the rise, this was disconcerting. -1 We will be back and I would recommend this office to anyone needing orthopedic services.

Friendly staff and competent doctors - Surgery center is very well managed and organized as well…read more What more is there to say???????

They was very friendly and helpful The doctor was very knowledgeable , he knew how to help me and…read morehe's very comical