Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

Absolutely great service, knowledge and fair pricing. The best auto repair facility I have ever…read moreencountered. Recommended highly.

The fastest car repair in Jacksonville, Florida. Great communication and fast service!read more

We purchased our SUV new toward the end of the pandemic. We have all our service done at Lucas…read moreHonda. Usually it's about an hour or a bit less for a basic oil change. I'm not sure if Lucas Honda has changed their service policies or if it was just the service advisor I saw today. This time a basic oil change was about 80 minutes and might have been longer if I did actively question the time. My service advisor did not update me on the status of my vehicle, and a bit over an hour I started hunting him down for information. Apparently the service was taking this long because of the hand wash and vacuuming that is done as part of the oil change service. Unfortunately, the car wash left the windows pretty dirty. When I went to check out, the discount coupon I used was not applied to the account and I had to wait even longer for a manager to come over. He did make it right and applied a better coupon than the one I had. Bottom line - go with plenty to work on while waiting for your car.

Sketchy, pushy, and petty. Seems like they remove bad reviews on Google, too, and don't bother to…read morereply to them. There are other dealerships with far better ethics.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

Total incompetence. I had my 2020 BMW X1 appraised, and the "loaner" appraiser falsely claimed my…read moretailgate needed a repaint, when in reality, it was just dirty. When I pointed this out to the sales rep, she insisted that appraisers had told her it wouldn't affect the value; a blatant lie. Despite admitting their mistake, I was told they couldn't correct it in their "system." None of the appraisers would show me the supposed issue or explain why the error couldn't be fixed. When I asked for a manager, they conveniently "couldn't find him." This is nothing but a scam! Devaluing vehicles while refusing to provide proof or justification. I will never purchase from this shady dealership.

Great values backed by a 90 day warranty! Knowledgeable and friendly staff with a good selection!…read more No hard pressure, patient, helpful and a real pleasure to do business with! Very thorough evaluation before reaching their lot.....I'd recommend Real Good Deal Auto Sales to anyone!

A no frills car buying experience. Have cash, buy car. The price they list is the price you pay,…read moreplus tax and title/registration. Most of the cars they stock are under $5000. I bought a 2005 Mazda 3 for $3995. 4 months later and it runs just fine. Great if you're looking for an inexpensive first car for a teen. I would ship here again. Very small family owned business.

Talk about PREMIUM LUXURY. We stopped into Cadillac because we wanted a new vehicle but wasn't sure…read morewe would be able to make a final selection. Lanisha helped us narrow our options and offered us a supreme level of service. We were able to stop in the cafe and received complimentary coffee, sandwiches and cookies. Overall the experience was amazing and we felt very well taken care of. There was no rush at all and we feel happy to truly be apart of the Cadillac Family at Fields.

This review is for service only. I have not purchased here. The service team is great and spent a…read morelot of time chasing down my extended warranty info. I have always been given updates throughout the wait time, which is much appreciated. Knocking a star off, because the tables in the waiting area are usually dirty, as is the 2 workstations behind the waiting area. I work while I wait, so this has been a little frustrating.

My dad had a solid experience with Andrew the handsome south African gentlemen. Got his car. Got…read morehis deal and we were done.

Normally I would never give a challenging dealer another shot. GM still working here and had…read moreasked for second chance. I tried to obtain his business email thru their chat and employee contact and they demand call. Call ???? Is this 1984 ??? This business needs a serious revamp to bring it into 2026. Clients don't want to play on phone and spend hours in a stealership, they want a quick retail experience. I'd rather buy a unit from CarMax at full asking price than deal with this type of old school behavior.

I don't know if it was the time of year, but this dealership seemed to have a low inventory of some…read morecar models. That didn't end up being a problem, and I found something that I liked with the help of the fantastic sales person, Maada. I didn't buy right away and Maada called later that same day with a better offer. When I returned a couple days later, management did not want to honor that offer. We did end up getting close enough for comfort with Maada's tireless assistance. Finance was awesome, and the whole process went very smoothly. Overall, Maada, John (I believe that was his name) in Finance, and general staff absolutely get five stars. Management drops that down to four.

I visited Keith Pierson Toyota on April 26, 2026, to purchase a 2026 Toyota Crown Signia through…read morethe Costco Auto Program. The sales team boasted that Keith Pierson is the only Costco-participating Toyota dealer between Miami and South Carolina, and closes some 300 Costco sales a month -- which makes what followed all the more troubling. Any meaningful discount was immediately negated by egregious "dealer required" add-ons that appear nowhere on the vehicle's MSRP window sticker. "Dealer Required" is a fiction -- it means the dealer pre-installed items on the lot and is attempting to make them non-negotiable. The Costco program compounds this: member pricing is presented as a fixed, pre-negotiated offer, which means these inflated add-ons are effectively laundered through Costco's brand as a take-it-or-leave-it package. The program that is supposed to protect members from dealer manipulation instead provides the mechanism for it. While the initial Costco vehicle discount was a respectable 8%, the "mandatory" Appearance Package added $3,993 to the transaction -- a dealer-installed item with a fair market value of perhaps $500 -- partially offset by a 15% Costco discount that only existed because of the inflated base price. A second "mandatory" Vehicle Accessories package retailed for $2,495, discounted to $1,996 through the Costco program. The practical result: the Costco vehicle and package "savings" of $5,323 were entirely consumed by $5,390 in manufactured add-ons. Even more egregious, the final pricing page inflated the car's "Market Value Selling Price" by $1,582.50 --to $60,800.95, a number that appears nowhere on the window sticker -- then subtracted that same amount -- except for $1! -- as a "discount" to make the total Costco savings appear to be $6,904.57. The vehicle price didn't change by a single dollar. They simply added a fictional number and then "removed" it. That is not a discount. That is fabrication. When I raised these concerns with one of the dealership's Costco agent the following day, he defended the add-ons with "every dealership does this." He sent a revised offer with the accessories package quietly removed but the appearance package retained, and assured me no better price was available elsewhere. I purchased the identical vehicle -- same factory spec, same MSRP -- from another Jacksonville Toyota dealer for $1,100 less than Keith Pierson's "best" revised Costco price. The Costco brand lends a veneer of legitimacy to this dealership that it does not deserve. Members reasonably assume the program protects them from exactly this kind of manipulation. It does not. Keith Pierson uses the Costco framework as a negotiating ceiling, not a floor -- and as the only Costco Toyota dealer in a large regional market, consumers have no program alternative. I'd encourage the Costco Auto Program to audit how dealer-required items interact with member pricing at this location. As written, the program provides cover for the very practices Costco members assume the program is designed to prevent.

I've never had a better experience than I had yesterday at Dalva motors. Kevin and Danny are…read morereadily accessible and have great attitudes. I was really humbled by my experience at this smaller dealership they cared.

Nice to your face. They said they fully inspected the car. Mine has an oil leak. They said they…read morewould fix it. I left it with them, they fixed nothing, and told me it was all better. The extra work of getting it actually inspected then getting a lawyer isn't worth it.

My wife and pups are hard on cars (beach, dog parks, etc, etc) so we're buying a gently used…read moreconvertible @every 3 years. Got to say, the experience with Audi Orange Park was awesome! Brad our salesperson was great and transparent on the pluses and minuses of the car. Finance guy was easy to work with - might be the easiest transaction I've ever had.....everybody there was friendly and helpful! As far as price - they gave me a more than fair price for my trade in and their add on packages (yes, I'm not nuts about them either - but everybody's got to make a buck, right?) actually seem to have some use/value. I travel a lot for work, and it's important to me that if I'm not around, my wife has a dependable car and a group of people who will take care of it and her needs. I think (hope) I've found that in Audi of Orange Park!

Sorry for the long post…read more I had some very good interactions with some of the people at this dealership, but watch your back if you plan to do business here. *Always* double check your service quotes before you commit to a repair. *Always* review the Car Fax and the Audi service records in detail. An unusual mistake happened a few years ago. Ms. King provided three quotes for a series of repairs for my 2011 A4. Specifically, I received two quotes on May 24, 2023; both times the alignment was quoted at $189.95. The following morning, May 25th, the price went up to $450 which was an increase of over 130% in less than 24 hours. This was a significant and questionable increase for an alignment for a twelve-year old A4. I did not notice the error until I had the repair done several months later on July 19th, 2023. As it turns out, after looking for months, I finally found a car that I liked at - you guessed it - Audi Orange Park. I could not help but to keep the problematic issue with the service quote in the back of my mind. I only bring this up because it appears as though Rachel (or someone else at Orange Park) has made another peculiar mistake. After taking possession of the car, I noticed another significant and questionable issue on the service record listed by Ms. King in my Audi app. The record is dated February 28th (*after* I had taken possession of the Q5); it is also *blank* and the mileage is *exactly the same* as when it was serviced in Coral Springs on February 7th. This was so questionable that I pulled a Car Fax report and discovered that the transmission had been replaced. Since I know that a transmission replacement indicates severe engine damage, I would never have purchased the vehicle had I known about it. If I had pulled a Car Fax report the day of the closing (February 26th) for a final review before the actual purchase, it would have been impossible for me to know about the transmission replacement. If the service record was deliberately hidden, it would have been highly unethical. My husband and I returned to discuss the issue and initially spoke with James Jardin who referred us to the Service Manager, Rob Spiewak. Rob reviewed the record and told us that the transmission had been removed in order to repair the crankshaft oil seal. I stated that I wanted the Car Fax corrected. It's been over two months and I've never been copied on any email and have not received any update from anyone at the dealership regarding the Car Fax correction - even though I continued to send emails and call. I don't know who needs to do what - or if several people need to be involved... I just want it corrected. With all due respect, it is absurd that an Audi customer ever feels the necessity to pay $40 for a Car Fax report as a means of investigating a service record that is: (a) dated after I picked up the car, (b) lists the services performed portion the record as blank, and (c) has the same mileage as it did when it was serviced in Coral Springs. I purchased the vehicle on Feb 21st as Certified Pre-Owned; all of the service dated February 28th on the Car Fax should have been completed before I purchased the Q5. I have waited long enough. I do not want to try to explain why a 2023 Q5 with 18k miles had a transmission replacement in 2026 when I eventually try to sell/trade the vehicle. If the transmission has been replaced, then I need to find a new vehicle since I would never purchase it if I had known about it. If it's a mistake, I'd like to have it corrected. If not a mistake, then... there is an issue with ethics.