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    Audi Fairfield

    2.9 (78 reviews)
    Closed 9:00 am - 7:00 pm

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    I had the most amazing experience after a not so great one at Audi of Greenwich thanks to Alex. Alex went above and beyond during the whole process. If you're in the market make sure you contact Alex K!

    Allison M.

    SERVICE CENTER REVIEW: I brought my A4 in for routine service and upon picking it up in the afternoon I was surprised to find someone's lunch and a full can of beer sitting on my passenger seat. Along with the items in my backseat being strewn about as if someone was rummaging through them. Not what I was expecting after having spent approximately $2000. I didn't have time to make a fuss as I was late for a meeting but I brought the lunch and beer into the man that had been assisting me and managed to say "this is completely unprofessional" with a confused and disappointed look on my face. He had the same look I did. I contacted the service manager, John Andersen, the next morning via email (with photo attached) and he responded 3 days later apologizing for the incident and that he would let me know what happened as soon as he did. Still not hearing anything, I emailed again 6 days after that asking for an update ...no response at all from John Andersen. Instead, I get an email 2 days following, from the "Loyalty Team" asking me to call them regarding my experience. 1. Someone should have contacted me immediately 2. Audi service should've had me bring my car back in to double check everything 3. I shouldn't have to be inconvenienced to find out why there was someone's food and a beer in my car. It should be resolved immediately. 4. I shouldn't have to be writing this review, but, with no actual action taken by the service center, here I am. 5. I will not be returning to this service center

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    Page 2 of 2

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    My service advisor Rob Joseph went through everything about my car in detail and had it ready by the time I requested.

    Mentioned in 5 reviews

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    Balise Hyundai Of Fairfield

    Balise Hyundai Of Fairfield

    2.2
    (74 reviews)

    5-Star Review for Hyundai…read more In 2024, I purchased a Hyundai Kona, and it completely exceeded my expectations. The design, the comfort, the technology--everything made me feel like I had made the perfect choice. I was so impressed that in 2025, I brought my ex-wife to the dealership, and she ended up getting an IONIQ 5. And honestly, that car is a showstopper. The futuristic design, the smooth electric drive, and the premium feel make it one of the most beautiful cars Hyundai has ever released. Both experiences confirmed one thing: Hyundai is on another level. Their vehicles are reliable, stylish, and packed with innovation. I couldn't be happier with our decisions. Highly recommended!

    BEWARE/WARNING TO POTENTIAL CUSTOMERS…read more I can say with heartfelt emotion Balise Hyundai of Fairfield confirmed my car buying experience to be the absolute WORST! My experience with Balise has been one of the most stressful, frustrating, exhausting, time-consuming, and damaging customer experiences I have ever encountered. I cannot recommend this car dealership and believe its devious business practices and untrustworthy pattern of conduct warrant closer scrutiny by consumer state and federal regulators. I canceled my vehicle warranty and was entitled to a $3,450 refund that was to be applied to my loan balance. A refund check was issued and sent to my finance company Ally Financial, but later Balise placed a stop payment on the refund check. I can only speculate Balise's motive for placing a stop payment on my refund check as the finance guy, Nicholas Salmeri (who is no longer employed there) did not seem too happy when I canceled the warranty that was added to my loan agreement without my knowledge. Subsequently, Balise's actions and the disposition of the warranty refund became the subject of a prolonged unresolved dispute. I spent an extreme amount of time contacting the dealership, the warranty company and the finance company (via phone calls, via emails, and in person) to resolve the warranty refund issue. I experienced months of the dealership shifting the blame, confusion, unanswered questions, and conflicting information. The dealership failed to provide clear information regarding the handling of the canceled warranty refund and did not adequately explain why the warranty refund was not properly credited to my loan balance. Customers should not have to repeatedly chase dealership staff to rectify offenses and misconduct. Despite repeated attempts to resolve the matter, the total disregard for the financial harm caused to me or the lack of accountability by Balise merit review by state and federal regulators to determine whether applicable consumer protection laws, lending requirements and refund processing obligations were properly followed. What should have been a straightforward warranty cancellation turned into a serious financial dispute that caused significant stress and financial hardship. Balise's misconduct has caused my car to be repossessed as the loan amount allegedly owed was directly related to the unresolved warranty refund. The financial and personal consequences of Balise's actions have been significant, and the lack of accountability has only compounded the damage done to me. I have filed complaints with the state and federal regulatory agencies and preparing to seek legal counsel to recover all damages suffered and pursue statutory damages under Connecticut law.

    Maritime Chevrolet

    Maritime Chevrolet

    2.4
    (57 reviews)

    Went in today to see what alternative I had to buying out my lease which was up soon. I ended up…read moreleaving with a great certified used car and Mike, Matt and Joshua were fantastic every step of the way! This is the 3rd car I've leased/purchased from them and it definitely won't be the last.

    I brought my Silverado into Maritime due to it not being able to start correctly. I brought it here…read more3/21, and was told that the diagnostic results will be given to me by the weekend- leading to a call about the supposed issue being the cylinder and key. I received another call about their ALSO being electrical issues, and the technicians were going to check and see what was failing; therefore telling me I had to wait until next week to get my car back. After they figured out the trucks issues they gave me my price and I gave them the go ahead- they told me I should have my vehicle by Saturday, then by Monday, and then eventually today 4/1 I finally got it, but I can't say I'm satisfied with the results. The key fires right up- they also gave me two new ones, and the replaced cylinder works just fine. Since I was getting my trucks issues repaired, I decided to fix my broken cylinder on the drivers-side door. To my surprise I get a call saying that they replaced the broken cylinder, but it doesn't work because the rod and actual lock inside of the truck is broken too- ???? You mean to tell me that they opened up my door panel... and didn't realize that the rest was damaged? They still had the audacity to tell me they could charge me more to order parts and whatnot, and fix the issue but one of the parts was discontinued so it would be a little harder to find. Yeah, no thanks. This was a hard lesson to learn, but at least my car starts up normally. Lucas was great, but it started getting old quick. Hopefully I won't need to bring my truck to the dealer again, but if I do- it probably won't be here.

    Garavel Subaru

    Garavel Subaru

    3.8
    (242 reviews)

    Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

    I have been buying and having my Subarus serviced at Dan Perkins Milford but when my daughter…read morevoiced concern about her car and we live one mile from Garavel, I ran the car over. They were doing a full service which was more than Dan Perkins, They then showed me we failed the back tire alignment so I had them do an alignment. Again, more than Dan Perkins. And mind you, when I check in, I showed them right on the Dan Perkins website the pricing specials and the most they did was a $50 credit. Still paid more but that seemed ok until I was told the back break pads needed replacing. They quoted $500. Dan Perkins right on their website charges $350. Even with time and gas, worth saving $150 to drive to Milford. however, I let them do it after the service agreed to match the price. Go to pick up my car. Told it is $812 and then go to swipe the credit card only to find out that they charge for credit cards. This is not some small business. This is a major car dealership. It was lucky I had a check on me of I would have had to pay an extra $25 or come back with a check. Very sneaky not to tell you upfront when you drop off the car. Drive to Milford. Dan Perkins is the absolute best and they have a great waiting room with lattes, Capuchino maker, snacks, and will change the TV station if you ask. As a side note, I have bought three Subarus and every time the price was better at Dan Perkins than here. Go to Milford!!!!

    Audi Fairfield - car_dealers - Updated June 2026

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