I went here to get my emissions tested, quite literally the moment after getting the car back the car started having battery issues where it eventually died and I had to get it replaced. So not thrilled, will edit it once I call and complain. read more

Adam and his crew always make time for me and my cars. He always checks with me before repairs are done with a price an estimate of how long things will take. read more

We were long time customers, we've been there for emissions and servicing before. I decide to make a mistake and go to these guys for installing new rear brakes since I trusted them. Keep in mind that the Audi A6 has a computer system so the parking brake is electronic. I have them replace it, and they do the worst job that a mechanic can do. I end up having problems days later (parking brake engages and will not disengage) and I left my car in the front of the house for a few weeks without touching it. I know for a fact that my brakes were not fixed like that before since both sides were identical after being lifted up for a muffler replacement right before I went to this place. It's not just about the job though. I go back and try to explain that the mechanic (Scott) did this job. HE put the zip ties on an Audi brake kit! IMAGINE! Then the other mechanic starts lying straight to my face and telling me "don't tell Scott he did this because you'll offend him". I don't care about Offending him, I care about my car and how you guys can not be honest and true with me. Wouldn't you think that highly trained professionals who work for a reputable company would at least have the mindset to tell a customer that zip ties were being used on the brake kit before working on them? Even then, they should've told me about this problem since they want to accuse me of lying. I am never going back here again. $271.98 right down the drain with these guys. They are liars and thieves, and every time you leave, I guarantee a problem will come on with your car. read more

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Early Saturday morning, I was driving down Route One in Fairfield when my car started making a loud grinding noise. We pulled into Fairfield Tire and Auto and Adam and his wife took excellent care of us. He drove my car around the block, then pulled it into one of his bays immediately! They took the front wheel off where the noise was coming from and quickly found a small rock lodged in between my brake caliper and rotator. They could have told me anything but were honest and very helpful. In addition, they found a small nail in my tire which they pulled out and tested the tire. Again, they could have told us anything. Instead, they said the tire was good to go and not worry about it. This was very refreshing. As they worked on my car, they explained showed me what they were doing and explained everything. They charged a very fair rate and we were very pleased. Adam and his wife (and small dog behind the counter) deserve mine and your future business. This is the way a business should be run!!! I live several towns away but will go out of my way to buy my wife's new tires there. Thank you Adam! read more

I'm my 50 years of live I've been to many tire shop repair centers, and this is by far the worst one. They service members were rude and unprofessional. They even went as far to flirt with my 10 year old daughter when I was showing the members my tire. read more

They are nice folks, however if replaced wheel bearings go out after only 18k miles then there was a problem with the install or cheap/faulty parts. I can't go back here anymore, not worth the aggravation. read more

Don't trust this place!!!! Whatever you need they will definitely find addtiional things THAT YOU DON'T NEED to attempt to up sell. I don't find these people honest even with the simple task of changing a tire. They will attempt to sell you a set of tires! read more

I've only ever had great experiences here. All good, honest people. They won't cheat you and will try to save you money where they can. I actually bought my current car from their front lot a while ago, they gave me a great deal and it's been running perfectly ever since. No complaints read more

On the eve of a snowstorm and an otherwise busy day, they found a few minutes to swap my snow tires on my car - quick, professional, personable. Clean and fairly priced. Thanks! read more

We have been going here for a few years now. They are so honest and do great work. Their staff is nice and they all wore masks during Covid. I never ever feel oversold to or feel they take advantage of you. read more

SCAM mechanic at Fairfield Tire & Auto Center in Fairfield, CT cut the rubber boots on my Jeep that cover the axle. A legitimate tear will be jagged and dirty with grease. It was not a legitimate tear... the mechanic cut it. DO NOT TAKE YOUR CAR HERE. read more

Fast emissions testing on the weekend. Doesn't look like a place I would bring my car to be serviced though.

This was a horrible place. I was sent to this place because of a tire problem on a new car. The man I had to deal with(Dennis,) was quite unfriendly and he refused to do what Goodyear company said should be done. Customer service is a must. I work hard for my money and I want reliable people with customer service. So I left and went to Midas. They were friendly and knowledgeable!! The customer service was so much better. Don't go to Fairfield tire and Auto. It's a waste of time and money read more

The Fairfield Firestone really helped me out of a jam. When my regular dealership failed me and made a bad situation worse, Brian and his team were to my rescue! They were able to fix my car quickly and communicated with me throughout the entire process! I am grateful to the team that took care of me today and will not hesitate to have my car serviced here again. read more

I have an '09 pathfinder and fathers day my wheels were grinding- turns out i need new brakes. For the first time i did not go to the dealer, how lucky was i to step foot in Fairfield Tire & Auto. Carlos worked on my truck and they were so reasonable and did great work. While i was there i asked him to check bolts that Miller Nissan told me were frozen and would cost $1200 to repair. With one twist, Carlos had them off and was able to do tire alignment. I also had a mouse crawl into my truck and die last year. Brought to Miller Nissan and they wanted to take engine apart! i told Carlos about it and he found the problem, the cabin filters! i could not beleive that the Dealer not only never changed them but never thought to look at them when i went in for smell. Thank you Carlos and Fairfield Tire & Auto! you will be working on my truck from now on. read more

Came in to get a flat fixed only to my dismay to find out that my tires were in bad shape awesome service, efficient and really helpful. Never once did I hear "no" or "let me see if I can fit you in." Best part...Not fearful to come here assuming I'd be up charged read more

I've been going to Fairfield Tire & Auto for years. They are decent hard working mechanics that I trust. Scott and Carlos have done numerous repairs on all of my cars throughout the years. I would recommend the shop to you. read more

I've been going to these guys for a while because they're right by my job for oil changes And they're very good. Even when I had a slow leak in my tire. They'd put some air in my tire for me for free until I was able to get it repaired. Very friendly staff read more

Brought my car for them to put in a head gasket, After a bad experience with another repair shop I thought I could trust them but I felt like they didn't 100% fix my car because when I got it back it was hard for me to turn it on,after paying over $1500 I was very disappointed and I recently went in for a tune up and they didn't do the job because my car still shakes and I paid $250 and I feel like I need to go back there to ask for a refund because they ripped me off read more

First and last time there. Awful customer service and rude, uncaring, unhelpful employees. I would spend twice what I did to avoid their "customer service". Plenty of other places in a 5 mile radius to have your car repaired and be treated decently as well. read more

Took my car here to get an alignment. After waiting 45 minutes, I was informed that they couldn't do it because the specs weren't in their system. I offered to look up the stock specs or just tell them what I wanted but they obviously didn't know how to do that. I'm a car guy and I've been to a lot of shops in the past and never once have I found one that couldn't do an alignment based on manual specs. Their incompetence with this should embarrass them. read more

Took my car in for a service and oil change and they put the wrong oil filter in my car causing me to have to bring my car back to the dealership to get fixed. read more

Had a bad experience and poor customer services. They are not cleared with their communications.i don't trust them again with my car.

Took my car there for paint fix. After finished fog lights didn't work, car did not start. What a nightmare. My advice to you - Stay away from this shop!!! read more

I have been going to Fairfield Tire and Auto for almost 10 years now and have always had a good experience, Adam and his crew are fair, honest and knowledgeable and the work is always done right and on time. I referred my father in law, my mother and now bring my wife's car there too. They take care of you like family. read more

every time I go here I wait hours on end. Poor customer service. poor follow up. It is a company car so I am restricted as to where I can take the car for repair but this is the last time I will be at GOOD YEar. Good bye read more

We stopped in here on our way home from a weekend in NYC because we had a flat tire and didn't want to drive home on the donut tire. Dennis Docimo, the manager, was extremely helpful and courteous and replaced our tire and had us back on the road within a hour on a Sunday afternoon! Very quick and very professional, glad we found them! read more