I've been here twice for service. Both times I've showed up at what should be peak hours and the place is ghost town - no management or techs in sight. The second time, I showed up at 1pm on a Saturday (which should be a peak day) and was very nastily told that their tech is already gone and they are closing soon. Not professional and not good for profits or the customer! read more

Absolutely a bunch of scammers. AVOID THIS PLACE AT ALL COSTS. SPECIALLY A GUY BY THE NAME OF RONALD RANGEL. This man was full of lies from the moment I spoke to him. After I put a deposit down on the vehicle... he went ghost. He assured everything was going to plan and that they would have my car registered and everything within a week. After 3 weeks go by... he calls me up stating "The car has some front frame work damage and im afraid i cant sell you the car." a day later i see the same car posted online again... these guys are a joke. Specially him. So now... I currently have a open loan with wells fargo for a vehicle that was never in my possession. So... to RECAP they opened a loan in my name and had me wait close to month before telling me that they couldn't sell me the car. WASTE OF MY TIME. Not to mention... how many times they checked my credit. If they dont unwind my loan then I will take legal action. Dont let him or this place string you along. Not worth your time. read more

I'm happy to share with any and all about how incredibly helpful Marilyn Tedesco, the sales specialist at Audi Meadowlands was in helping me select my 2014 Audi. She was not only helpful, but was extremely courteous, attentive and personable; which made my experience a great one. Thank you so much for the tips on selecting the right vehicle and going out of your way to find exactly what I wanted, rather then make "the sale." She literally made sure I was 100% satisfied, rather than be 99% satisfied which even to me was enough. Again, she cared enough to make sure I was completely 100% satisfied and it's character like hers, I'll always appreciate and will definitely come back to her in the future. Keep up the good work Marilyn and thank you again, sincerely. First visit, test drove the vehicles. Second visit (3 wks later) stopped by the pre-owned and new-car lot and discussed pricing where I meet and was helped by Marilyn for whom I highly recommend. read more

Sales manager was a total jerk. When asked the review lease number he storms in "what's the problem?" With a big frown. He then told us to wait outside while we re-considered his "generous" $14/month discount. Obviously we have walked out. Good riddance. And $6600 for lease rent for 36 months? Don't waste money on leasing from Audi. Finance is way better option. read more

Talked to Alex today to activate Audi connect on a brand new Q3 that was delivered to an other dealership. Alex was efficient, knowledgeable, very nice and very helpful. My car will for sure be serviced at this location! read more

Rich B was a "class-act" and I couldn't of been happier getting a new S4 from him. Was SIMPLE and EASY, with no issues at all... Steve W read more

ASK FOR MICHAEL Boden ...AMAZING!! Experience .. . I walked in there not expecting to leave with a car the same day. But with Michael Boden working his magic I couldn't say no and left there with the Audi I've always wanted. I don't think I've ever had an easier nor quicker car buying experience than with Michael. While your waiting for insurance to get back to you he doesn't fail to keep you entertained and will answer all you questions in the meantime. What I loved most was even after the purchase Michael kindly reached out to check up and keep me up to date with everything I needed to know Incase I had any questions or concerns. I know will only be doing audi and Mercedes business with Michael and referring all family to switch over to him on their next lease or purchase. Thank you again Michael. read more

(This is for the used car location) Do not go here! I recently purchased a used Q5 from them, since this was where the car I found online was located. The salesman I dealt with was nice, but full of incorrect information and lack of follow-through. After multiple mistakes and repeat miscommunication on his end, he offered to give me a hat from the gift shop. My car, unlike the sales department is wonderful, so recently my husband decided he wanted to switch from Range Rover to Audi. He found a car online, and once again it was at this location! When he called, he requested a different sales rep because of our past experience. He was put through to a new sales rep and was given a time to come see the car. He made it clear this was basically a done-deal, all he needed to do was see it. Not only did he leave his office to accommodate the time given by the sales rep, but he waited for 30 minutes without any help. Finally he left, and the sales rep called him with a simple "I'm sorry" an hour later. Audis are great cars and there are so many dealerships!!!! Go somewhere with employees that appreciate your time and money, and make this an enjoyable experience. read more

If it was possible to give NO stars here or negative stars I would. Contacted this dealership re a pre-owned vehicle. Made an appt to see the vehicle. Drove 1 1/2 hours and met my brother in law there. At that point was informed vehicle was sold even tho I received 2 confirming emails that morning re my appt. Emailed owner C. Demarsico to advise of awful, inefficient communication with conflicting emails from his staff. In the course of 2 days I was contacted by 5 different people. He told me they could still go get the car for me - it was at auction - and that's what they said when I arrived. Clueless. Thoughtless. Go here if you're writing a play and need material. read more

What a mistake it was coming to this crooked dealership. They laughed in our faces when we pointed out a defect in the driver's seat -- chalking it up to "normal wear and tear." Wouldn't even let us speak to the services manager. Drove four hours to see car, but turned around and walked out the door. I recommend avoiding this dealership at all costs. read more

Worst dealership ever!!! Rude obnoxious staff would Never purchase a Audi from them. Went to Bell Audi, better selection and the staff was beyond awesome! Do yourself a favor, stay away from Audi Meadowlands!!! read more

This is my 2nd review, I went back to inquire what they can do for me in having a remote starter installed on my new lease, and the sales manager I believe his name was John was extremely rude, basically called me a liar and wouldn't give me the time of day. Didn't even bring me into his office, spoke to me in the cafe and I felt humiliated in front of the other staff. It hasn't been a week and I already regret getting my lease with this dealership. $1300 for a remote starter is ridiculous and they are taking advantage at that point. I will not be recommending this place to any of my friends. Basically once they have the sale they will not be treating you well so please take note of this. read more

Service was awesome thanks Yvonne for everything!!! 2010 Audi R8 fixed oil pump seals

Let's just say there are plenty of Audi dealerships in the area. I would avoid this dealership at all costs. When we ran into issues with the service department the sales department didn't step in to help. I'm not sure they understand sales and the concept of client service. IThe service area is a train wreck. Rude, condescending and unhelpful. I'm looking at you Andrew. So far we have had our car for three months and we are full of regrets. I wish we didn't give this dealership our business because they certainly don't appreciate it nor do they conduct themselves in a manner that is conducive of a luxury car dealership. Any business I can push else where as a result of this review would please me to no end. read more

Never again. I was using DCH Millburn Audi for a long time, then I decided to get my oil changed on a Saturday, I called Meadowlands Audi and I asked for the price, when I got ready to check out I was told the price would be double what I was quoted! I now drive the 30 minutes to Audi of Millburn DCH. I will not be toyed with! read more

I recently purchased an Audi A6 and I wanted to share my pleasant experience with the purchase. This is my 2nd Audi purchase from Audi Meadowlands and working with Marilyn Tedesco again was a pleasure. She is kind, courteous and very knowledgeable about all Audi vehicles. Marilyn worked out a great deal for us. My wife and I left there very happy. Thanks again Marilyn and the Audi team. I'll definitely be back again. read more

I recently leased a new Audi A5 from here and it was a great experience, as soon as I walked in the door I received the best offer they had to make, they beat 3 other dealers on very similarly equipped cars by a significant amount. My sales rep Michael Bowden was fantastic and worked quickly to get my into a new car. Would recommend to anyone I know!! read more

My sales person was Jared Movizzo. Very straight forward dealings and negotiations. Excellent service throughout the process. Highly recommend Jared and the dealership. Q5 has not disappointed. read more

Beware if you're a female. Tried to charge me $170 for an oil change- I've never paid more then $80 for an oil change at other Audi dealerships. Won't be going back. read more

After Hurricane Sandy, me and my fiance lost both our cars. We decided to go to Audi Meadowlands to purchase 2 cars. We were greeted and spoke to a saleswomen. As we were negotiating a deal. Another sales women yells from the top of her lungs, "I WANT TO MAKE SOME MONEY". She didn't see us (I hope), but shortly after we left and couldn't believe what we heard. My initial reaction was to yell back at her " JUMP ON A POLE", but I was more refined. read more

Horrible service team. On 10/24/2014 I called this dealership after reading an article in the Wall Street Journal regarding the airbag recall: "The Audi spokesman said the recall affects the Audi A4 sedans, Avant and AllRoad versions from 2011 through October 2014."-1 I told the service rep that I had a 2012 Audi A4 and wanted to get my air bag fixed. The service rep took down my name, address, phone number and made an appointment for 10 am the following day. On 10/25/2014 I went to the dealership to get my car serviced. I told the service rep I was here for the airbag, needed my tires checked as the TPS sensor was on, and my keyless entry did not work. After waiting about 10 minutes, I was told the airbag recall did not apply to my 2012 Audi A4. I asked why I wasn't informed of this the day prior when I called to schedule an appointment. The service rep gave me the horrible excuse that she didn't know who scheduled my appointment. I asked to talk to the service manager. Shortly thereafter, Peter D'Errico came out of the back chewing what looked like his breakfast and with a look of annoyance. I asked Peter why I wasn't told the recall didn't apply to my vehicle. Peter gave the same lame excuse as the service rep that he didn't know whom I talked to the day before. I told him I called the day prior around 2pm. Instead of trying to narrow down who was working he gave me another lame excuse that he had 20 people working at that time. Perhaps, but not all of them are women and not all of them answer the phones. A little deductive reasoning and I'm sure he could figure out who it was. Instead Peter held steadfast in an effort to protect an employee who clearly did not do her job. Or maybe he was just protecting himself for not having a procedure in place to address the airbag recall. Conclusion: This dealerships lacks a clear set of procedure that is inefficient at best and alienates their customers by wasting their time. Furthermore, any concerns addressed is met with apathy by the management team. Do not come here if you want to have your time wasted and to be disrespected. P.S. The Audi A4 is an entry-level car and after 2 years I'm ready for an upgrade. However, the sales people here won't have the opportunity to win my business. I'll go where my concerns are addressed and respected. If any sales people are reading this perhaps you should talk to your service team and let them know the importance of service and the potential to drive sales. 1. Boston, William. "Audi Recalls 850,000 A4s for Air-Bag Fix." Wall Street Journal 23 October 2014 read more

Do yourself a favor if your in the market for a high end car look elsewhere this isn't the place!!! I came form over 1hr away with an appointment to look at a $50,000 car that I spoke with Ronnie Rangel about several times. When I arrived I was taken to a vehicle that the manger of Benzel Busch CPO was driving and it looked like it hadn't been cleaned in over a month. To top it off over the phone I was told the car was super clean! It had scratches and dings and not the kind that buff out. I mean who shows someone a car that has a baby seat and personal belongings in the car?!?! Worst of all crumbs and spills from his messy baby eating were scattered all over the back seat! In addition the front seats, dash and steering wheel had beverage stains, I guess from the clumsy manger missing his mouth when he drank... This was by far the most unprofessional dealership I've ever been too Do yourself a favor if your in the market for a high end car look elsewhere this isn't the place! read more

I was interested in test driving an audi as I'm in the market to buy a new car. The salesman who assisted me (Anthony), had to be the most unenthusiastic salesman I ever met. He did a poor job of promoting audis features and was very lack luster during the test drive. The lease quotes provided were very inflated. I don't even think he knew what the Current promotions were as he didn't mention it at any time during our meeting. I was hoping the service would be as good as how the place looks... I was very disappointed, will not be going back... read more

Been wanting to get Audi Q5 for a long time and decided to do this year. After test driving the 2016 Q5, next step would be to find the dealer who can offer an excellent price and excellent customer service. Kind of like Apple iPhone for $100 instead of $600. After speaking over the phone with several dealers, I found Alex Kyriakou to be the best on the planet. Alex Kyriakou, made the whole buying experience similar to buying an Apple product. Very straightforward on what the dealership will offer. On the actual day of purchase, went with my family and the whole process of buying the vehicle was completed in less than 30 minutes. When you want to buy Audi in and around tri-state, just come to Alex Kyriakou of Audi Meadowlands. Reliable, honest and trust worthy. Most importantly, promises on what he can do and maintains it. read more

Thank you Sam! He was great! I am very happy how professional and knowledgeable he is. Sam was pleasant to work with. I would recommend to anyone who is getting a new car to work with him. Thank you Sam!!! read more

The Best Audi dealership in all of the United States!!! Sam Shehata the salesman was absolutely amazing. He was so easy to work with and got me the best deal that till this day, other dealerships can't believe! He is an amazing salesman and has tons of patience working to give you the best deal, he never pressures you! Love my Audi, and LOVE this dealership and Sam! read more

Fast, easy and honest. It doesn't get better than that. Alex in service was terrific. He communicated with me throughout the day which was helpful when planning around work meetings and picking my daughter up. Great experience as always! read more

These guys on the sales side are pros. I purchased my S8 without back and forth days/weeks of negotiation from Jeremy and Edwin. The price was up front and the experience was fantastic. As far as service goes, I've never had a more caring and understanding rep. Blanca is an absolute gem. Service is ALWAYS top notch. They go above and beyond. BMW, Chrysler and Porsche could learn a TON from the way Audi does things. read more

I had an amazing experience with the dealer, Izzy, and the general manager, Joe. They are amazing people there, who are very helpful, accommodating, friendly, and professional. They also gave me an amazing deal! read more

Purchased my first car here last month and the experience was wonderful. I worked with Mariyln, who was very professional and attentive the whole time. She was so welcoming and made me feel comfortable during the whole deal. She took her time to explain all the features in my car and I never felt rushed. Marilyn wasn't misleading and didn't push me to buy a car, but explained all the benefits of purchasing an Audi compared to other cars. I got a great deal and she even managed to follow up with me about my new car. I plan to come back and even recommend this dealership to friends and family. read more

If you are in search of a quality car and sales experience -please visit Audi Meadowlands, powered by Benzel-Busch. The staff, starting with the Sales Manager Edwin Mercedes and salesman Alex Kyriakou will provide an exceptional experience and will meet your needs. They will indeed go that extra mile. I will forever be committed to Audi and the staff at Audi Meadowlands, powered by Benzel-Busch. Thank you Edwin and Alex for yet another successful transaction. I LOVE MY AUDI A6. read more

This review was for my Audi S7 collision repair at Audi Meadowland Service Center. The process was simple: 1. Obtained quote by my insurance company 2. Took my quote to the appointment at Audi 3. enterprise rental picked me up 4. Picked up my car two weeks later. The repairs were complete with Audi factory parts. Insurance paid Audi collision directly. My service rep Andrew was professional and kept me updated on process I was extremely pleased with service and repairs read more

Alex , my sales rep and others in the staff were very helpful and courteous. They made the experience easy and quick. No unnecessary sales pitch. The dealer is happy and I am happy read more

Fantastic deal, fantastic people, amazing experience, no BS. I was in and out with my new car in an hour. The manager Edwin was by far the finest I've dealt with in 30 years of buying cars. Marilyn was the most professional sales associate I've ever seen. Kudos to all of these people and this dealer. They deserve your business if you are buying an Audi. read more

When I take my car in, I never get a hard time, the staff is friendly and drama free... always new loaner cars if needed... I can't complain. read more

Bought a pre-certified Audi here. Was told about their 300 point inspection and was also told all scratches and dents would be gone. Not sure what they used to hide the scratches but now I can see them again. On top of that, I was only given one key fob. There is another key fob out there that can open my car. Was thinking that buying a 2015 audi would be a better experience but , turns out they aren't any different than the corner used car lot. Emailed them and left a voicemail and get no results. Wouldn't ever recommend this place. read more

Great place to have your car serviced! Service with a smile. Had a corn muffin and two kinds of tea while surfing the net. Time passed quickly. I did not even bother taking the loaner. read more

I bought A4 5 weeks ago. The car is good and sales person was courteous. However he never told me that a little piece of plastic in the glove compartment was meant for Audi Connect. It look like an inventory tag. Therefore, I tossed it. Now they want to charge me $250 for it. Ashok read more

We are beyond satisfied with our most recent purchase from Michael Boden at Audi Meadowlands. This is our 3rd purchase form this dealership and there is a reason we continue to come back, it is because of the individuals that work there. Leading up to our lease expiring on our Q7, Michael was there every step of the way. We were unsure if we were going to replace our Q7 as we already had another Audi as our primary car. Michael was extremely patient and not pushy, just really wanting to make sure he was there if we needed anything or had questions about our turn in. After 3 months of going back and forth debating about a replacement 2nd car, I called Michael to inquire about the new Q8. The pricing was a tad higher than what I wanted a lease to be so decided to hold out. Michael continued to follow up as promotions and programs became available and I decided to make an appt for a test drive. Michael was extremely helpful and informative during our appointment and it was hard not to fall in love with the car and what it could do. Michael worked very hard to get me into the new Q8 at a price I could manage and feel comfortable with. His #1 priority was satisfying me and making me happy and he did just that. I want to personally thank Michael for his service, time and expertise. I got a great deal and am very happy with my purchase. There are a lot of great cars out there but at the end of the day, I went with the Q8 not only because it's an excellent car, but because of the level of service and care I experienced from Audi Meadowlands. It is a very good feeling to know I have someone that will take care me throughout my lease and beyond. Thank you Christine, Edwin and Michael for the great service. I would give you 10 stars if I could. read more

Recently found a vehicle I was very interested in. Contacted the dealership and got a quick response (a plus for many dealerships). During the conversation about the car I was interested in, I agreed to put down a payment and gave my credit card info in order to, as the salesman put it "put a sold sign on the car and reserve it" until they got back to me with bank numbers. The following business day they call me at 5:30pm and provide the numbers for the deal and say they close at 6pm. (So far so good). Now understanding that they've already charged my card to hold the car, I tell them I'll get back to them in the morning. Next morning the first email I get is to say they have sold the car. This is a vehicle I would have purchased (and was told it was reserved with a sold sign on it). So essentially, I was lied to and while I was told I had a hold on the car they sold it out from under me in apparently the 30 min from when they talked to me to the time they closed. I've been an Audi owner previously and if you want a local dealership that won't lie to you like Meadownlands did to me go to Paul Miller Audi instead. read more