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    Snap, crackle, pop gone. I took my vintage Sansui AU 9900 amp for refurbishing to Jerry based on a friend's recommendation. While it did take some time, Jerry replaced several items (capacitors, transistors, etc) and restored the amp. After several hours of listening to my vinyl and cassette tapes I am very pleased with his work. I should also add that Jerry responded to all my email inquiries and kept me updated on the status of repair.

    Jerry did the great job restoring my sansui 5050 receiver and replacing JBL L77 surrounds. It took a little while to do the job but result is amazing.

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    Jerry N.

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    Ask the Community - Audio Carpetorium

    I have a vintage pioneer sx-780 receiver, sound distorts, radio stations drift, sounds great when all 4 speakers work, however that is rare. Can Audio Carpetorium fix this?

    I believe we spoke by phone? Normally, Yelp sends an e-mail to me right away when someone asks a question; not days later. Sorry for the inconvenience. jerry

    I have a vintage record player and need a new needle installed. Can this company help with this?

    Yes! I keep a large inventory of needles for vintage record players in-stock. In the chance I don't have yours, I can order it.

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    Review Highlights - Audio Carpetorium

    While it did take some time, Jerry replaced several items (capacitors, transistors, etc) and restored the amp.

    Mentioned in 12 reviews

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    Dale Pro Audio

    Dale Pro Audio

    (13 reviews)

    $$$$

    Jamaica

    I never write reviews but this was by far the worst and unnecessary pro audio experience ever…read more I purchased a Hedd Type 20 monitor on Amazon from Dale Pro Audio, but I received an SM58 microphone instead. I called Dale pro audio, and was transferred to Tim Brown the owner. He told me that my order was cancelled and I received the microphone by accident. My order wasn't actually canceled, and a microphone was sent so I could cancel it (maybe they weren't in good standing with amazon?). So I thought okay no problem, tough times, resend me the speaker. Tim, for whatever reason didn't want to sell the speaker on amazon and used my order to do so. He asked that I pay him through PayPal. I ended up having to pay through PayPal again, while my first order refund still hasn't posted to my bank account as I'm writing this review because he refused to re-list it on amazon prime, where I have already bought the item. I'm out 3,000$ for one b-stock speaker, not a pair, and Tim is adamant that the speaker orientation is a left, so I purchased a RIGHT from alto music (Bobby montemuro). Right speaker arrives from alto. After all that, a right speaker also arrives from Dale Pro Audio, which is what I purchased initially. I could have just ordered a left from Bobby. After the back and forth, no apologies, or show of solidarity. He sends me a return label. I'm writing this review because I strongly believe it's not worth it especially if you're a serious musician. Low priced items okay, but I could not trust this company with anything expensive, not because I received a wrong item but because of the culture that exists within this company. If I'm met with such dishonesty and disregard from the owner, imagine what it's like on a regular basis. No positive review here will show they won't take advantage at your expense, and I think that's the most important take-away. Picture attached

    I never write reviews but I have to say that in just the few times I've dealt with Dale Pro Audio…read moreI've had nothing short of the perfect experience. Even the one time something I ordered was not available I was refunded my purchase instantly. Quick delivery great prices and awesome customer support. Thank you Steve K

    Canal Sound & Light

    Canal Sound & Light

    (53 reviews)

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    I can't recommend Canal Sound and Light highly enough! We rented a disco ball for my…read moremother-in-law's 65th birthday. From patiently teaching us how to set the equipment up, to kindly extending our rental for a day (complementary), Alex & team were wonderful. Rent here with confidence!!

    Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

    Innovative Audio Video Showrooms - Our reference audio/video room

    Innovative Audio Video Showrooms

    (11 reviews)

    $$$$

    Midtown East

    I had a pretty good experience overall but it came with some disappointment. So, consider this to…read morebe "Jason's guide to getting the best out of your Innovative AV experience" I came with a list of specific products I wanted to buy (speakers + amp) and the spatial constraints of my living room. They ended up selling me the amp I wanted and more expensive speakers that still fit my requirements. I worked with George. Here are the positives I experienced: - They were exceptionally generous with their time. I learned quite a bit from coming here. - They were great at finding products that fit my requirements, including suggesting alternatives I hadn't considered. And I thought I researched everything! - They were good at "bending the audiophile rules" like speaker placement and minimum power requirements for an amp. They sold me a system that shouldn't work on paper but does work really well in practice. - They were exceptionally flexible and accommodating when it came to delivery and installation, both services that they provide. I'm very grateful for all of the above. But caveat emptor. There were some downsides and you need to be well-informed going in. - All sales are final. - They will sell you overpriced cables. It's the cost of doing business. - I didn't actually audition the speakers on my desired amp but rather used a substitute device that was more readily available in their showroom. In retrospect, it was stupid of me not to insist this. - It took a long time to receive the goods. It was a lot longer than they had initially estimated. You will need to be patient. - They claim to provide a "guarantee" that their customers will enjoy the systems they purchase, and tbf they go quite far in delivering on this promise. But, after the installation, I had to spend days troubleshooting the amp and the TV. I had to even purchase a separate audio streaming device to compensate for software bugs in the amp. It was an amp that I had initially chosen, but Innovative stood behind it and they did not give me the practical help I needed. Instead, they gave me relentless positivity about the quality of their product offerings. This might be good for closing a deal but not for actually getting the best quality out of the system. - As soon as the speakers arrived, I was told they required 100 hours of playing to fully break in for the best audio quality, as the drivers are stiff coming off the factory line. I emailed the speaker company and confirmed that this was a falsehood. I called George out on this and his subsequent responses hinted at an admission of guilt. Beware of tactics like this. - Their digital priorities are wrong, imo. I would like devices that are dead simple for other people in my household to use. For me, HDMI-CEC is important, so we can control power and volume with our TV. Also, Google Home integration is important, so we can have synchronized speaker groups. They will steer the conversation away from topics like this because they don't have good answers. Instead, they will want to sell you expensive DACs and hi-res audio streaming services like Tidal and Qubuz, even when doing so contradicts scientific facts about the limits of human hearing. - There are great products out there (including so-called "budget audiophile" equipment) that Innovative doesn't sell because they aren't dealers for whatever reason. These gaps are where the missing piece of your audio puzzle could be hiding. Overall, I'm actually quite happy with my experience. Given the sum total of my requirements, there weren't many options and Innovative sold me a reasonable package. If I had to do it over, I probably wouldn't have changed much. However, I might have tried Park Ave Audio just to compare.

    Came here a few years ago, did not have a good experience…read more The brands they represent are the top tier brands like Wilson and MSB. Their listening rooms are very well put together, but my experience was a bad one. Do not care to elaborate, as it reminds me of the poor experience.

    Audio Carpetorium - musicinstrumentservices - Updated August 2026

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