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    Audiocity Motorsports

    1.0 (1 review)
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    3 years ago

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    OneMain Financial

    OneMain Financial

    (2 reviews)

    Do not waste your time. I took a consolidation loan 3 years ago and was never late or absent on any…read morepayment. In fact, I paid ahead. They continually spammed me with pre-qualification offers to refinance. I finally accepted an offer to refinance school expenses due to the new regulations with today's government.Let me say, any pre-qualify offers you receive from OneMain are false. They will conduct a hard pull on your credit and then deny you. In my case, as per Carrie, the sole reason I was denied is that I am allegedly not in an in-school deferment status--when I absolutely am. I have already accepted student loans for Fall and Spring and have spoken to my loan servicer several times due to this interaction.I submitted all of the official documentation given to me by my servicer, but in the end, Carrie said they cannot accept the paperwork she specifically asked me to get because they "cannot change what the Department of Education says, and they really wanted to work with you." This was after a week of stringing me along and making me jump through hoops when I could have handled business elsewhere much easier.I was on track to be completely paid off next year on an $11,000 loan, with just $3,500 left. Instead, the loan officer, Carrie, dragged my application out for a week, completely misread my credit report, and couldn't understand basic student loan statuses. Telling a client you can't accept the very documents you requested should speak for itself. I paid my loan in full today and hope to never work with these people again.

    Very good service quick to help me I have used them in the past willing to work with me very…read morefriendly. Carice was a good nice person no problems great place if you need financial help.

    Autopay

    Autopay

    (352 reviews)

    Southeast

    I'm putting Pentagon Federal Credit Union, Autopay and Hyundai on blast…read more... This credit union was ok until it wasn't. I obtained a Hyundai Tucson in 2018 and did a refinance through Autopay in 2020 who connected me with PFCU. All was good until the vehicle had some mechanical issues and neither did the Autopay gap insurance or warranty with PFCU cover anything. This happened twice and I had to take out two repair loans to fix the issues; of which I am still paying off. Hyundai cars from year 2014 - 2017 have had various recalls and major mechanical issues reported for the last few years. Hyundai dealership was not helpful either. As of February 2023 the vehicle malfunctioned again, and definitely could not afford another repair loan. Thus I contacted PFCU to ask for a voluntary Repo and they stated to try and sell it myself first because that's their company policy. I took 2 weeks and tried to get a buyer and no one was interested. During that time, I asked for a deferment of payment and PFCU granted that request for one month. I had to obtain another car which is $400 more than what I was paying for the old one. Thus I called PFCU and spoke again to the collections dept to update them about the situation and advise that I can no longer pay for a vehicle that has a transmission issue and is too dangerous to drive when it is shaking with a loud ticking noise. The voluntary repo paperwork was signed electronically and put in process. They even discontinued the credit card that I had through them, of which both were in good standing before all this transpired. I have spoken to 2-3 reps between Feb and now June who stated that the voluntary repo was in process and every conversation was notated of what i said, and today 6/7/23 I spoke to yet another rep who said that she only saw the call from February. She said that the company will not come get the vehicle if it doesnt work and that the car note is over due 67 days. I told her thats a lie, because the previous reps told me that someone would call me to get the car towed so PFCU will try to sell it as is for what is owed on it. Thus the Tucson has been sitting at my apartment complex since February. I transferred the insurance from the old vehicle to the new one; and PFCU sent a letter stating that they applied insurance to it and that amount would be added to the remaining balance. This is the worst experience I have had with any bank / credit union about a car. If anyone reads this, I highly advise that you do not do any business with them.

    Autopay has a very deceptive business practice. Over the past three years, they checked my credit…read morescore multiple times after showing me what appeared to be attractive refinance offers, with rates between 4.0% and 5.2%. Since my current Subaru loan is 6.59%, those offers looked better and encouraged me to apply. However, once they checked my credit, they did not honor those original offers. Instead, they came back with much higher rates, between 6.5% and 8.99%. This happened more than once. What made the situation even more misleading is that they used three different names, so each time I thought I was applying with a different company. That is how I ended up being tricked several times without realizing it was connected to the same business. This kind of practice is harmful to customers. It wastes people's time, affects their credit, and breaks trust with those who are honestly looking for refinancing options. Companies should be transparent and truthful, not lure people in with appealing quotes and then change the terms after checking their credit. Based on my experience, I do not recommend Autopay. Please be careful and do your research before applying, so you do not go through the same frustration I did.

    Loveland Ford - Scratched bed.

    Loveland Ford

    (186 reviews)

    Took my 2023 f150 into the quick lane service. Talked to a very nice young lady named Lacy. Now…read morethis was my first time going through this with my work truck so I was bothering her a lot with questions, prices and etc. she was very knowledgeable and understanding also went out of her way to get my more info for other questions I had. Would definitely recommend doing service here! They made the whole thing easy

    I am hoping that this review finds at least one person that can spread the word. Loveland Ford is…read morea joke. My son bought a used 2015 Escape about 2 years ago from Loveland Ford. The experience was okay. I wouldn't rave but I wouldn't say it was bad. My son was promised a couple of things from the sales department, including a full size spare, which we are still waiting for since they, after a year, sent him a donut. When Ford was asked my son was just told they didn't have any. After a year you would assume they could have procured at least one. ***Side note on Loveland Fords customer service / sales dept. The salesman was asked for a simple Ford hat. The salesman couldn't even muster up enough decency to get a new one. Instead, he gave my son a used hat that had been sitting on the salesman's dash. Needless to say, that hat got thrown out right away.*** When my son took possession of the vehicle he was informed of a recall. I called on his behalf multiple times, but it never seemed as if the parts were ordered. We never got an update, and we never got a straight answer when we called. It only took a year for the first recall to be addressed. Then there was a separate recall for his engine. Ford got my sons escape in but did not keep us informed or updated. My wife had to post one of these negative posts to light a fire under the service department's feet. The car was returned in a timely manner. This was our first decent experience with this dealership. After we got the car, the service tech asked me to ask my wife to remove her negative post. This did not happen as the experience was had and future customers needed to know what they would be facing when dealing with this dealership. Within a couple weeks the check engine light came on and the entire car started shaking while driving. My son set up another appointment to bring the car back. He dropped the car off (4/16), speaking to Charlie the service tech. Charlie made the joke that the Escape was almost brand new with all the recalls cleared up. If this is how a new car behaves from Ford then I might go to Chevy or Dodge for my next vehicle. After speaking to Charlie my son was left to find his own way home, with a 16-month-old baby! No courtesy shuttle was offered or rental car provided. My son had to walk for almost an hour carrying a baby and a car seat. I found out about this and got him a ride...no thanks to Ford. Well, today (4/17) my wife called to complain in person. A service writer answered the phone and said that there is no Charlie working there. Unbelievable since my son spoke to him yesterday morning (4/16). If a dealership is willing to lie like this then what other lies are told to customers. If these repairs to the vehicle need to keep happening, then we will find a mechanic that can fix the issues and Ford can pick up the tab. This has become tiresome.

    Audiocity Motorsports - motodealers - Updated September 2026

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