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    Auntie Anne's

    2.5 (43 reviews)
    Closed 10:00 am - 8:00 pm

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    The receipt
    Matthew G.

    At what time do the people stop getting ripped off? $4.89 for 12 ounces of strawberry lemonade. This wasn't anything special, just the fountain lemonade! The people need to stop giving these big companies money without thinking! The big companies are going to continue to rip us off as long as they can until we hit them where it hurts, their pocket books by taking business away from them! This is unacceptable due to the people allowing it and paying their prices! This is $0.40 an ounce of lemonade, if you don't think that's stupid, I don't know what will!

    the front of the store
    Karen E.

    The gentleman working the counter was rude. Walked out without ordering anything. He needs to have a better attitude especially working where he's working.

    Anna L.

    This is one of those instances where if I could give half a star I would. Horribly RUDE service, preztle was hard, cold, and tasted like it had been sitting out for hours. Ended up throwing it away. When I had originally ordered I was told "NO. We only have two options so which one". Grabbed a lemonade that was decent but I really can't stress enough how this assures me to always pick Wetzel Pretzel over trashy Annie's. Their food is as bad as their service.

    Waiting for my sweet almond pretzels.....
    Terr M.

    I came & ordered mini pretzels in almond sugar flavor & the staff made a commitment of 6 minutes. I waited more than that yet they failed to deliver for they overbaked it. To make up the staff made an apology & offered free item.

    jasan g.

    Waited for almost half an hour with a burned mini hotdog pretzel. But gotta go we don't wanna wait for another 20 or so minutes for new ones my kids are cranky as it is.

    Tangela J.

    Megan P was the order taker / cashier that took my order at 4:55 pm. I politely asked for an order of the mini pretzel dogs. With a rude attitude I was informed by Megan P that it would be a 15 to 20 minute wait for them. I said okay and also I pointed to the sign with the fruit breeze but before I could say what I wanted Megan sharply informed me that there was no dragon fruit. I informed Megan P that I wanted the Berry Dragon Fruit Breeze. She said nothing and gave me the total for the fruit breeze smoothie only. I asked her did she add the pretzel dogs and she looked at me, canceled the order, added the pretzel dogs. I never told Megan P never mind or no thank you when she informed me of the wait time for the pretzel dogs. But being that she was intentionally being rude with an attitude she decided for me that I wasn't ordering the pretzel dogs and didn't bother to ask if I still wanted them because of the wait. Even though I was ready to cancel the entire order because I felt mistreated and unwelcome I added a lemonade which she was additionally upset about because she was going extra fast to complete my order and didn't bother to ask me if I wanted anything else after adding the mini pretzel dogs. I would hate to assume this uncourteous and rude treatment was due to my skin tone but my daughter had the same experience with her when we were here a few weeks ago! I have been in the food service industry for years; I own my own treat shop and in the aviation industry for years and this is very unprofessional, rude and terrible customer service treatment for any customer of any color and a very bad look for Auntie Anne's in the outlet mall. I'm sure I'm not the 1st Megan P has dished this treatment to and It won't be the last. I will be sure to share my experience and my daughter's experience. And the mini pretzel dogs took 9 minutes...

    a display of food items

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    8 years ago

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    9 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Auntie Anne's

    Review Highlights - Auntie Anne's

    Jesus at the valley plaza mall helped us and gave us good service.

    Mentioned in 2 reviews

    Read more highlights

    Devil & Angel Desserts - Dubai Chewy Chocolate

    Devil & Angel Desserts

    3.8(55 reviews)
    24.8 mi

    While visiting Bakersfield, my siblings and I decided to hang out at Valley Plaza Mall and grab a…read morebite before continuing our shopping adventure. My brother recommended Devil & Angel Desserts, so I figured why not give it a try! This was actually my very first time trying a Korean corn dog, and after my brother ordered one, I immediately copied him lol. He went for the Hot Cheeto-covered mozzarella corn dog, while I chose the potato corn dog with half mozzarella and half sausage. Honestly, I was sooo happy with my choice! The potatoes on the outside were perfectly crispy, nicely salted, and super satisfying. It definitely filled me up, and I ended up liking it way more than I expected. I also really liked how modern and convenient the self-service ordering screens were, and both of our orders came out surprisingly fast. The shop itself is super cute, the prices were decent, and they have such a fun variety of treats to choose from. I already want to come back and try some of their other goodies like the tanghulu, milk teas, taiyaki, and more. Cute little spot with a great selection and tasty snacks!

    This is my go to spot if I want a snack from shopping at the Valley Plaza. I love their Korean…read moreDogs, I usually just get the Potato hot Cheetos one. I love just all mozzarella; it's full of cheese inside and it's fresh and hot. Their drinks especially their refreshers are very good. Their taste is unique and I think they have the best refreshers. Service is always good, just straight to the point of ordering. They're also very fast. Just make sure to ask for extra napkins! Eating the hot Cheeto Korean dog gets messy!

    Photos
    Devil & Angel Desserts
    Devil & Angel Desserts - Mix combo 1

    Mix combo 1

    Devil & Angel Desserts

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    Cafe Tori - Strawberry Organic Matcha Dalgona

    Cafe Tori

    4.3(233 reviews)
    26.5 mi
    $$

    Been here twice and look forward to a lot more visits. Both visits I ordered the Organic Strawberry…read moreMatcha Dalonga. This is my absolute favorite. The matcha Dalonga is rich and creamy and very stable. It doesn't melt into your drink until stirred. They use a strawberry purée and fresh muddled strawberries for a sweet and tart flavor. Combination works well. I look forward to trying other drink options. On my first visit, I also ordered Bungeoppang "carp bread," is a highly popular Korean street food. It is a fish-shaped pastry with a crispy, waffle-like exterior filled with your choice of fillings. Texture is crispy but also a bit chewy (kinda like mochi). I ordered 3 (mozzarella, Nutella and custard) all three flavors were delicious. These are made to order and take about 15-20 minutes to make. Cafe Tori's menu has many options. The cafe was very clean, organized and spacious. The self-serve kiosk is their preferred method of ordering as there are only two people working. Both staff were very friendly but extremely busy. The owner was there both times that I went. This place is located in a strip mall so plenty of parking however, during peak lunch and dinner times, Maui Pho customers take the majority of the parking near Cafe Tori. Please support Cafe Tori, they are a small local business. My commitment to 2026, support my local businesses.

    Unfortunately ... the customer service here is not always the best…read more The tall male worker ( long hair ) ... doesn't have the best customer service and can be rude . I called 5-6 times today to call in my order before 8 pm .. and no one answered my call once ! I came in person and they had time and I'm sure the option to answer my calls ... however , can't count on this place to be of great service...

    Photos
    Cafe Tori - Strawberry and mango bingsu.

    Strawberry and mango bingsu.

    Cafe Tori - Now we serve hot matcha, hot tea, and hot coffee too~

    Now we serve hot matcha, hot tea, and hot coffee too~

    Cafe Tori - New & Now available at cafetori

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    New & Now available at cafetori

    Auntie Anne's - pretzels - Updated August 2026

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