Update: Mgmnt has reached out to offer a full refund. I was very impressed at how quickly and…read moregraciously they not only messaged me to apologize, but also that they offered to refund based on the situation. While it was not a great first impression, I will be willing to give this place a second chance based on the follow-up alone! In times where customer courtesy and being a customer-conscientious business seems to have fallen to the wayside of pure profit and capitalism, I have to give full kudos as to how quickly and kindly this situation was handled. Well done and thank you for making me feel seen, heard, and valued!!! Just goes to show, voicing your experiences on these kinds of platforms can result in action :)

The large option for a cheesesteak on bed of fries has to be one of the greatest scams here…read more We ordered Cheat's OG on a bed of fries. On the left is a large and on the right is a small. Fries add 2 dollars so the large ended up being 23 dollars while the small was 14 dollars. Weighing both we came away with large weighing 554g and the small weighing 441g. Quarter more food for 9 dollars extra? Don't even want to come back and try anything else at this point. Is this why it's called Cheat's?

I hadn't intended to eat in a good pavilion today, but we ended up here. I landed on Famous…read moreHarriett's Hamburger Sandwiches, not expecting much. It was an excellent burger. Sometimes simple of the way to go. Lettuce, American Cheese, tomatoes, crinkled pickles, onions, and their "good good sauce." This all came together with the 100% premium angus beef (antibiotic and hormone free) smash-burgers perfectly cooked. The fried were very good, nicely crispy, but not overdone. Service was friendly and very quick. I highly recommend this place if you want a great burger.

Located inside the lively Optimist Hall, Harriet's Hamburgers is a great stop if you're craving a…read moresimple, well-executed smash burger. Optimist Hall itself is a very food-centric, upscale food hall with a ton of vendors, so the atmosphere is energetic and fun. Seating can be a little challenging during peak dinner hours since so many people are grabbing food from different spots, but when the weather is nice there's plenty of outdoor seating. Harriet's keeps their burger formula refreshingly simple. It's a classic smash burger done right--made to order with a straightforward menu that doesn't overcomplicate things. There's usually a line, but it moves pretty quickly, and the burgers come out hot and fresh. One of the best parts of eating here is the flexibility of the food hall experience. While you're waiting, you can grab a craft beer, a glass of wine, or even browse for dessert from one of the other vendors. Insider tip: Come with a group if you can. It's a great place to share fries and let everyone explore different vendors around the hall. Parking is fairly easy with the nearby garage, which makes the whole experience even more convenient. Overall, Harriet's is a fun, delicious stop for a smash burger, especially if you're already enjoying the energy of Optimist Hall.

First of all the store is sparkling new and is well designed and appointed. I especially like the…read morecolor schemes which made for a pleasant dining experience. The staff was kind and accommodating which we appreciated, too. But, as their name declares, it's about the burger and that's where they let us down. Their style is rolling the meat thin to get a perfect bun:meat ratio, which they nailed. But the burger is literally tasteless. Remove the condiments and the mustard and you're left with a gray, lifeless disc of beef just begging for a hard sear and seasoning. Disappointing. Moreover, both our buns were dried out and the sliced tomatoes were not ripe. Has my "Give 'em a Whirl" meter wondering if we should try them again or look somewhere else.

Welp, I held out for long enough and I'm finally fed up enough to give a review/warning…read more I love the place. The Burgers and fries are great. They have apple pies that taste like what McDonalds used to serve over 15 years ago before they got cheap with them. My problem with them is however they organize putting the order together into the bag. 95% of the time I go there, there's something wrong. Most of the time, it's that they don't give me my dipping sauce. For most places, I wouldn't care about the mistake and just eat my meal. However, unlike most other places, this franchise charges $0.50 for a dipping cup and you don't get a complimentary one. Other times, I'm missing my apple pie. Luckily, It takes me 2 seconds looking in the bag to notice because they have this annoying protocol of having drive through customers pull forward, away from the window to wait on your food (unlike other places, it's not because 1 item you ordered is being made and allowing other customers to get their food and go around you while you wait). It turns into me rushing to open the bag and find a problem before they disappear into the building. Now come to today. Same old, same old. They managed to remember my dipping cup but forgot my entire apple pie. Waved them down, got it and took off. Fast forward to getting home and I open my burger to find that my double is suddenly a single with jalapenos on it. I have never been to any food place that forgets and messes my order up more frequently than I have here. It's not a food problem, I love the food. It's a problem with the people working in it, which is more than likely because of whatever very specific way the franchise wants their workers to do things. If you go here, make sure you have everything you paid for. You will probably need to be vigilant here more so that any other place you've gone to combined.

Our third visit to Bang Bang Burgers, and it continues to be solid and reliably good. The burgers…read moreare juicy, the fries come out hot and crisp, and the whole experience is straightforward in the best way. Nothing fussy -- just good food that keeps us coming back.

I've been going here for years with my husband. The burgers are always great, best in Charlotte!…read moreTheir onion rings are great but I'd stick to the classic fries personally. Service always super nice, and the restaurant itself is clean and casual.

I have been to Shake Shack twice now, and I've really enjoyed eating here before seeing a movie…read more Their burgers are really good, and the fries are well-seasoned. The service has also been pleasant both times. On 7/26/26, Jamal was extremely friendly and made sure that I and the other customers were well taken care of while dining in. I really appreciated him going the extra mile and taking the time to tend to the customers. Great customer service can make a big difference, and he definitely made my experience even better. When you visit, you order your food yourself, and once it's finished being prepared, they call out your order number for you to pick it up. The restaurant is also located in a nice shopping area that, in my opinion, isn't too bad to drive through, and parking is relatively easy to navigate.

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

Shay was excellent she was patient with my order and listen. I ordered the food quickly and they…read morewent through the line real good now I'm waiting and I think it's gonna be good.

Can't speak necessarily to the service or the ambiance because we had it to go, but it it did…read moresurprise me as to how good it was. I have had today's hot chicken once before, and I really wasn't a big fan of it but I think it's because I got it really cold. This, you can tell there's a lot of flavor and seasoning, which is a huge bonus. The chicken was also extremely juicy, none of it was dry which is a huge bonus! They definitely know how to do their spicy, I always like hot and they delivered! I will be trying the hotter flavors next time, but it's changed my perception of this restaurant and it's different locations! I will say it's good to get one slider, and one simple tender, because I think as a slider and all the toppings, sometimes all the flavor profiles get mixed together so it's good to taste just the chicken but itself.

1. Excellent service. 2. Quality burgers served fresh and…read morepresented nicely. 3. The restaurant is well maintained and is clean. 4. Great value for the money!

It's all about the butter burger and the custard. Also have the best cheese curds. If you are…read morevisiting IKEA - this is a better stop for the money.

Food = 2.5 Service = 4…read more Ambiance = 2 as cleaning is needed. No AC Cool, we dined Al fresco. Great location with a Publix and Harris Teeter within walking distance. The place could use a good cleaning. Inside and Patio dining. Best to order and PAY online. Service was super friendly and helpful. Maybe double or triple meat burgers are the way to go. I had a classic single and felt there was more bread than meat. Rosemary tots. Ok Nashville fries. Ok. Don't think there should be an upcharge for seasoning. Broccoli. Decent but they definitely give less as they didn't fill the cup and it's fried alright. Sweet potatoes waffle fries. Ok. They'd pop if the company offered blue cheese. I like that they offer various sides. I would definitely try another burger but I don't require the classic single again.

Wait a minute! I have passed this place so many times going to the plaza, but never stopped. After…read moreseeing the reviews I thought why not give it a try and it did not disappoint. I ordered the truffle mushroom burger which was very garlicky but still really tasty and the smash fries. The fries were superb. The service was also great as the cashier confirmed I was making a good selection as a first timer. I also ran next door to grab something from the grocery store and my order was up before I returned but they held it in a small warmer so it wasn't cold once I returned. I'm about to ask everyone at the office if they've tried it... because why haven't you.

Located right off busy Providence Road, Laurel Market is easy to miss as it is tucked around a…read morecorner and is a small and unassuming place. While it looks quiet from the outside, inside you will find a lot of hustle and bustle as hungry patrons line up to get their breakfast sandwiches, or their lunch depending on the time of day! The place is part neighborhood market, selling beer and wine along with snacks, and part deli serving made to order sandwiches, and salads, along with prepackaged sides and fixings like chicken or egg salad. I finally got a chance to come in around lunch time and was very exciting to dive into my turkey sandwich which came with bacon pepper Jack and a chipotle spread. It was delicious, just a perfect sandwich for lunch. Nothing fancy or over the top, and it was priced very reasonably which is hard to find these days. This place is a gem.

Just one of those neighborhood spots that you just love everything and everyone involved. Good food…read moreand people . We miss Martin so much it's nice to see his picture every visit .

Found this place after searching for chicken tenders in Charlotte. Well, the chicken tenders were…read morefine, but the wings are where it's at. This is not a place that you come to for the ambience, but if you want solid wings, you're in the right place. They have an abundance of flavors, the classic sauces and all the sides you can imagine. I really liked that you could get a half order on the sides too. The ladies serving were working hard, but you didn't wait for anything. I would say, if you're coming here for a game, I'd get there early - there's not a ton of seats.

I met some friends at DD Peckers for a fun night of storytelling, laughter, drinks, and wings. It…read morewas a seven-stars-out-of-five experience. Out of the four of us, I was the only one who hadn't been here before. It's a long-standing, no-frills wing shack/sports-bar hybrid in south Charlotte that's built a loyal following around one thing: serious wings. There are other things on the menu--but unless you want an appetizer or something alongside your wings, ignore them--the wings are the main event. Their website claims 25 flavors, and if you order more than one set of five, you can sample more than one. I went with ten wings: mild Buffalo and lemon pepper. Everyone recommended the lemon pepper wings. These are not a dry rub; they're a wet, glossy toss--and they are OUTSTANDING. I'm hooked. The Buffalo wings were on par with the best versions of the classic style. They provide celery sticks with blue cheese or ranch dressing--I chose blue cheese--and it was a great accompaniment. We also had their Spicy Onion Rings as an appetizer before we ordered the wings. The onion itself brings natural sweetness and mild sharpness (especially when hot), while the batter/coating is where the personality lives: savory, slightly salty, and well-seasoned. DD Peckers' spicy onion rings are essentially a classic crispy onion ring elevated with a peppery seasoning--where the heat enhances the onion's natural sweetness rather than overpowering it. They have a great selection of craft beers and ciders and offer a full bar. Most of us had Olde Mecklenburg Brewery Copper, a local Charlotte beer. I had two bottles of Bold Rock Hard Apple Cider, which paired well with both the onion rings and the wings, along with a glass of Olde Mecklenburg Copper in between. Our waitress was attentive, fun, and efficient. She kept everything moving seamlessly, and all of our needs were met exceptionally. We all tipped her well. The food and drink here are quite a bargain--especially considering how iconic this restaurant is and how delicious their wings are. A great night with friends, good drinks, and incredible wings--what could be better?