Convenient locations through the mall. Stopped for a quick bite and grabbed a regular pretzel. Fast…read moreand delicious and the workers were really nice!

Ordered two frozen lemonades to sip on while walking in the mall. They were extremely sweet we…read morecouldn't even finish. However friendly staff.

I grew up in Philadelphia and had many a pretzel on various street corners. Per my mom, what makes…read morePhilly soft pretzels special and unique are: 1. That cold clammy feel 2. The right amount of Philly "dirt." Shappy has found a way to perfectly replicate this here in LA. I ordered online and picked up my order at Canter's Deli (shame on you Shappy... I walked out of there with a black and white too!) The initial order of 6 won't last very long, and then I'll be back for more!

The pretzels are great and I appreciate that they were able to accommodate my request for game day…read more Let me preface what I'm about to say. I understand that Shappy's is not Canter's where the pickup was for that day. But I had a bad experience with my pickup. The people working at Canter's were incredibly rude and kept bouncing me from one counter to the other. Please note: these counters are across from each other and it seemed like the employees had some kind of interpersonal conflict. They were rude to each other, to me. I finally went the host to get help and he brushed me off and said I couldn't pick up here. Fortunately, one woman came out from the back, a server, and she got my order for me. Of course, she was immediately reprimanded for helping me. I would definitely go again to Shappy's if the pickup was anywhere else. Update: Shappy's reached out to me about my above issue within 30 minutes of posting and they took the time to talk and make things right. That's customer service right there! I will put up with Canter's to support Shappy! GO BIRDS!

I absolutely adore this place and have been going nearly everyday for about a year. The service is…read morewonderful and it's easily the best coffee in Sawtelle. However, recently they've been playing AI generated music and it's very disappointing to hear. I would much rather hear one song on loop over and over again, than a playlist of AI slop. This coffee shop is so warm and cozy but the change in music really takes away from the space and makes me not want to come in. If you're cutting corners with AI, where else are you cutting it short? I hope this is something that changes because it is my favorite cup of coffee in town!

Disappointing end to 15 years of loyalty…read more I have been a loyal customer of Coffee Tomo since 2011, frequently recommending it to friends. Sadly, that ends today. Over the last couple of years, the charm of this café has faded, culminating in a truly awful experience this morning. The solo staff member working today was incredibly discourteous. Because I had my leashed dog with me, she practically threw me out of the store. While she pointed to the "no dogs allowed" sign, I explained that I was only inside to order and planned to sit outside, something I have done on countless previous visits. After being forced to wait outside, my drink was left sitting on the counter for several minutes. The barista never bothered to let me know it was ready, despite the café being slow. To make matters worse, the beverage was poorly made, with coffee spilled all over the saucer. This isn't the first time I've experienced bad service here, but it will definitely be the last.

Hey Pretzel is our favorite place to get amazing, fresh baked pretzels (cacio e pepe ones are THE…read moreBEST!) They also have some sweets (cookies and zebra cake!) on their menu which we've ordered for gatherings, celebrations, and gifts! Everything is baked to order and their items are always crowd pleasers! Highly recommend!

Heyyyyy PRETZEL! I love your name, it's super cute. After having a four pack or super tasty, warm,…read morechewy freshly baked pretzels delivered to me, I love you too! If you like pretzels and live in the area, don't think just order :)

My flight was delayed and so I tested myself to Wetzel's Pretzels for the first time. I told the…read morecashier/server behind the counter (her name was Mae) that I had never had them before and she was happy to give me suggestions. I followed all her recommendations and tried the Cinna-bitz with the sweet glaze dip and the piggies in the blanket with mustard.. All were dangerously delicious. Now I see what all the fuss is about and I may have a new addiction with the cinnamon-bitz. Thanks Mae for your excellent service and enthusiastically guiding me through my first time !!

Sausage, egg, and cheese pretzel sandwich. It was pretty greasy. Flavor was good. I only had half…read moreat a time. It was a bit too greasy to eat all at once. The service was good. Friendly people. :)

I've been going to Food Truck Friday for about 2 months now and each time I've gone, this truck has…read morebeen here. During my last visit, the line had cleared so I took the opportunity to order pretzel bites and a regular pretzel. Service was super friendly and helpful. Prices were reasonable. Wait time for our pretzels was quick. The pretzels were warm, chewy and delicious! This is a great pitstop for a Friday night snack!

I love the Wetzels Pretzels food truck but I find them hard to find !!!! I live in Granada Hills…read more Ca. And I found one truck once on Balboa cross Renaldi and I've been looking for them ever since !!! Where are you Wetzels Pretzels Food Truck ??? I need some !!!!! D. Bang

Kiley had a wonderful attitude and was very knowledgeable about the products. She also made…read moredelicious pretzels quickly. Her positivity went a long way. Fresh hot pretzels in a short time was refreshing compared to the Brea location that takes 20 mins to have anything ready and often served with terrible attitudes.

I thought all Wetzel's Pretzels locations were located inside a mall. Evidently, this location…read moreproved me wrong lol. I had a $5 off reward to use on my Wetzel's account, and it was going to expire in a week. I was originally planning to use it at the Lakewood or Cerritos locations, which are much closer to me. However, after catching a movie at the nearby Regal Cinemas, I spotted this standalone Wetzel's Pretzels and figured why not use my $5 reward here instead? And also to see how it would compare to the locations I've been to inside a mall. When I came in, the first thing I noticed was how long the front counter was; it ran almost the length of the pretzel shop! In the back was where they made the pretzels, and you could see a little bit of how they roll the dough into the pretzel shapes. Faith was the employee who rang me up, and her service was more like whatever. Like she was helpful in answering my questions, but she had more of an eh kind of attitude that I think she would much rather have been watching a movie at the aforementioned Regal instead. As an example, I asked Faith what the three-fingered orange symbol was next to some of the menu items, and she had no clue (or maybe pretended?) as to what I was saying. I had to be more descriptive as if English were her second language, and she finally understood what I meant. Those orange symbols signified menu items that were available only at this location. And just when I was considering getting a Jalaroni pretzel, which I've gotten several times at the Lakewood and Cerritos locations, I was sold on trying an item that I could *not* get at either of the malls. The two Twistz, Pizza Bomb and Triple Grilled Cheese, were both exclusive to the La Habra location, and even when there was a photo of the Pizza Bomb, it was hard for me to make sense out of what exactly it was. Faith's response to my initial inquiry of the Pizza Bomb simply was to look at the photo, but I wanted her to clarify more about what it was. Since the Pizza Bomb felt like a Triple Grilled Cheese with some marinara and pepperoni replacing some of the cheese in the Triple Grilled Cheese, I went with the Pizza Bomb. With my $5 off, the Pizza Bomb came to about $4 plus tax, and Faith asked if I would like some dipping sauce to go. When I asked her how much it'd be, she said a couple of dollars, which would have been half of what I'd pay for the discounted Pizza Bomb. Since I didn't want 1/3 of my total cost to be a dipping sauce, I passed on a sauce, thinking that the marinara and pepperoni inside the Pizza Bomb would suffice. Faith did mention to me that they are made to order, so it would be about a 15-minute wait. I appreciated her mentioning that to me so I wouldn't be sitting there wondering why it would be taking so long when they already have a display case of baked pretzels that are ready for the taking. They have five small tables and chairs by the pickup counter facing the window, so I sat at one while I was waiting for my order. At the pickup counter, I noticed they had a bunch of copies of coupons for $1 off Oreo Bitz and $1 off Mozzarella Stickz. However, I noticed the fine print of the Mozzarella Stickz coupon indicating that it had expired in August of last year! Why give out expired coupons? To deceive the customer?! Even though the Oreo Bitz coupon wasn't past expiry, I didn't take one since the Oreo Bitz looked overly sweet to eat them all in one sitting. After a 20-minute wait, Faith handed me my takeout bag while mentioning to be careful since the Pizza Bomb was still hot. I grabbed a handful of napkins from the napkin dispenser on the pickup counter to prepare for the amount of grease I was expecting from the Pizza Bomb. I was hoping the Pizza Bomb would taste bomb, but it unfortunately bombed instead. The pretzel dough was overly thick so as to overpower the taste of the marinara and pepperoni. I would have tasted much more pizza had I gotten a Jalaroni Pretzel with some marinara dipping sauce instead! I kind of regretted not getting the Triple Grilled Cheese because I feel I would have liked that much better, even if it wouldn't exhibit a pizza-like taste. Their loaded bitz are also exclusive to the La Habra location, but they sounded pretty rich and heavy, like enough to call it a dinner. Overall, I'm glad I tried this standalone Wetzel's Pretzels location, but I don't think it's that much different than a mall location. I certainly didn't hate my experience here, but I definitely didn't love it either, so I think 3 stars is fair, even though I would have been pretty unhappy had I paid full price for that Pizza Bomb.

I love Auntie Anne's pretzels. Even though it's not on the menu anymore, I was able to order my OG…read morefavorite sour cream and onion. The pretzel was nice and crisp on the outside and soft on the inside. It was delicious. This location is slightly more expensive than other locations in LA. The service was quick and friendly.

Solid pretzels and service at this casual and clean location. I've gotten both the pizza pretzel…read morebites with cheese and a salt butter pretzel and both were fresh and tasty. Since this is just a fast service counter, no real places to eat so I always take my pretzels to go but the employees are always nice and helpful. Place is located on the second floor close to the Container Store across from Cotton On.

Stopped by Wetzel's Pretzels at Ackerman today, 11-21/25 and had a really good experience. The…read moreservice was quick and smooth, and the staff were genuinely friendly and welcoming. You can tell they're used to the busy campus crowd, but they still take the time to be polite and upbeat. Right now they're also running a great Friday special for Fall -- $6 for any 2 pretzels, which is such a good deal, especially for students. Perfect for a quick snack between classes or something warm to munch on while studying. Overall, great service, good energy, and definitely worth stopping by when you're on campus.

UCLA's campus is home to a small Wetzel's Pretzels stand in the food court. I visited and got the…read morecinnamon pretzel. It was tasty and just what I needed at that moment: a sweet sugar bomb. However, it costs over $5?!? I don't get pretzels often, or ever really, but this seems a bit expensive to me. Finally, beware that the annual free pretzel promotion does not apply to this location, as they are somehow not as "official" as the others, according to some of the managers.