PARADISIAL PRETZELS Soft, warm, and tasty, Wetzel's original fresh baked pretzels ($3.99 each) are just what I needed after shopping. This particular outlet is located on the 7th floor of the Beverly Center near Bloomie's and the escalator. Grateful to see that it was National Pretzel Day, so I scored a free twisted treat. Surprisingly, there was only one person in front of me when I arrived around 4PM. I guess no one wants to pay $6 to park at the Beverly Center. Since the young girl there was working like an Energizer Bunny, I saw my pretzel come straight out of the oven. Since there's only a counter for ordering - no seating - I took my hot, salt-dusted knot home and devoured it. Yum! read more

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This store has been here for a longest time. I always stopped by whenever I get done shopping at Beverly Center. This time, on our way out we stopped and bought my regular pretzel with almonds and caramel dip. First time encountered the cashier who was there. I asked the difference of bits and pretzel itself. Her response was " bits are more expensive than pretzel. " I don't like that response. For me that's wrong way of saying the difference. Sounds like she's profiling the customer. That girl needs to learn the ethics of customer service. That store is probably older than her. She needs to be trained well. read more

Wetzel's Pretzels - Pretzels Near Me - Los Angeles, California

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Right next to my favorite "Fast Fix" on the 7th floor of the Beverly Center, this Wetzel's Pretzel is a small little food stall seemingly out of place but, I for one, am glad it's there. There are only 2 guys manning the store and they're very hard working and polite - at least today they were. I've been there other times where whoever is manning the cashier looks so bored and unhelpful - so it's luck of the draw. I do love their pretzels though - as greasy as they are, they reallly are buttery - and with a little coarse salt - it hits the good spot. I also like their cheesy hotdog - though the cheese doesn't feel real it's even more greasy. It has gotten expensive though - for "junk" food everything and anything is $8 or more. read more

How can you not get the strawberry frozen lemonade and the pepperoni pretzel. The pretzel was so soft and I also got a side of jalapeño cheese dip. I'm a spicy girl so it could've been spicier, but it was still a good added flavor. The lemonade was huge. I wish they had a smaller size, but I know anyone else would be happy with it. Really nice customer service and they get you out and in fast. read more

Wetzel's Pretzels - Pepperoni Twist - Pretzels Near Me - Los Angeles, California

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This was my first time at this location, I was pleasantly surprised with the quality and freshness of my pretzel. I also received great customer service from Danielle. It's quick, easy, and a nice little snack to have while you shop! read more

When a gentle turn of your gaze spots that clean & discrete familiar tantalizations beckoning you tenderly to it from across the mall, alas what remorseful euphoria. The 901 calories in a 10 piece cup of cheesy dog bites will supply ample nourishment for your terribly arduous shopping endeavors. you get what you see & it's delicious. The employee was prompt to help us customers get our pretzels so we can resume gallivanting about the mall mindlessly consuming hundreds of calories. We got the cheesy dog bites which were absolutely scrumptious. read more

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headed to this place for some soft pretzel. located in some high end mall. plenty of mall parking. exterior and intertior just a small simple clean booth. no seats. its a chain store so brand ad and decor everythwherw as this is a world wide pretzel chain. simple menu of various pretzel flavors like plain, salt, pepperini, almond etc. with various dips like cheese, marinara, etc. ordered what i came for their OG plain buttered pretzel. they are premade and warmed behind a glass cabinet. waited 1 minute and got the food. total damage $8. and the verdict. its good. pretzel was nicely hot and soft interiro with crisp exterior. and the dough nice hint os sweet flavor with the salty butter its tasty. also this chain store location seems to be better then some others as this location consistently has bigger size pretzels and fresh and soft pretzels vs other locations which are puny and dry and stale hald the time. anyway, this location i will repeat anytime. for the taste and price defineitly worth it. read more

Wetzel's Pretzels - OG No Salt Pretzel - Pretzels Near Me - Los Angeles, California

If you are Jewish, Muslim, or just have a pork allergy like myself, I would definitely recommend never eating at this location. I placed an order stating I had an allergy. I waited for 20 minutes while they served everybody else and then appeared to take care to make my order only for at the very end to use the same tongs that was just used on their pork hotdogs to touch my Cheese pretzels. Both the manager and the person preparing the food knew I had an allergy. It appeared intentional, and because they were annoyed that they had to wash their hands and work in a separate station that they purposely contaminated my food. There was no apology issued, and they just rolled their eyes when I asked for a refund. Also, as previously stated anybody who does not eat pork, should not eat at this location because they cross contaminate their pork items with their they're non-pork items while preparing the food. Both their hotdogs and their pepperoni have pork in it. read more

One of my favorite finger foods. People are nice and feels that they are going to treat you properly. Quality is very good however the price is kinda high. read more

Wetzel's Pretzels - Entrance - Pretzels Near Me - Los Angeles, California

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For a light snack, this is a good option before dinner and when shopping is more important than anything else. Since Im indecisive, request 1/2 regular pretzel and 1/2 cinnamon. They are soft and not salty. Cinnamon just nice. read more

Wetzel's Pretzels - Baking time - Pretzels Near Me - Los Angeles, California

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Just like all mall Wetzel locations. Located on the second floor (7th if you include the parking levels) by Bloomingdale. No where close to any other food places. Salted Pretzel - $3.99 - The pretzel was chewy. Pretty simple and basic pretzel. Prices here are more expensive then other mall locations. read more

Wetzel's Pretzels - Front - Pretzels Near Me - Los Angeles, California

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Yummy pretzels. I recommend their sour cream and onion flavor as well as the original. I don't like the hot dogs.

This mall has some weird spots for their food venues, this one is next door to the restroom and a high end clothing shop. For a quick munchies fix you can't beat a pretzel with mustard. read more

Wetzel's Pretzels - Mustard yummy JAN2015 - Pretzels Near Me - Los Angeles, California

I know it's a chain, but it's just okay. All of the food is sitting under a heat lamp for hours, but it's satisfying in that "I need a quick snack" kind of way. I'm a big fan of Wetzel's Bites and frozen strawberry lemonades. Their pizza sauce tastes off--it always has this BBQ sauce kind of taste. Pass pass pass. In fact, forget all of their dipping sauces. Not worth the calories or extra buck. I don't know much about how hygienic this place is, given that I can see into their small store as they prepare the pretzels on the counter that I've never seen cleaned. I assume it's okay, given the A rating. Whatever. I know I'm not getting gourmet food and it's not like the Beverly Center has many options. Employees could be more personable, but this isn't some sit-down establishment. Grab your pretzel and get to shopping! read more

Worst customer service very dirty and rude disrespectful employee the lady in the picture she was very disrespectful I recommend you guys not eating here and wasting your money at a dirty wetzel pretzel read more

Wetzel's Pretzels - Pretzels Near Me - Los Angeles, California

If I can rate this with no stars I would do it, I bought a pizza bites with all burned!!! How can you eat that into your stomach and it can cause cancers!! read more

Wetzel's Pretzels - Pizza bites are burned!! - Pretzels Near Me - Los Angeles, California

Favorite kick spot Always have received a hi and a smile Some rude guy commenting and even posted it here an hour ago, not knowing how pretzels are made and ran as security came by love coming to this mall read more

Just ordered pretzels at The Grove and it was horrible. It took them forever to take orders and they couldn't get them right. I should have gotten a clue when a guy came up while waiting to order and complained they got his cheeze bites wrong and the register person basically said "oh well." Then I ordered 2 pizza twists and the cheeze bites. Only got one pizza twist and a cheeze cup. When we told the lady what we needed she said, "look I gave you what you ordered" and then ignored me. Service here is garbage! AVOID!! read more

Wetzel's Pretzels - Pretzels Near Me - Los Angeles, California

This place is both a blessing and a curse for me. For mall employees, Wetzel's becomes a fixture of your diet. For those lucky enough to get an hour-long lunch break, the area around the mall is a bounty of great restaurants and cafes to suit almost any taste. For those who get a half-hour lunch break or even just a 15 minute break, this is the only show in town to get something cheap and filling. The owners are often behind the register and they're usually very friendly. The quality of the pretzel depends on how long it's been sitting under a heat lamp. Count yourself lucky if you get one fresh out of the oven. I usually just get a plain pretzel w/ salt and spicy mustard and I'm a happy camper. It's so delicious going down, but I always feel disgusted with myself afterwards. I don't recommend getting anything with melted cheese on it within an hour or two of the mall closing, as they've likely been sitting out for quite sometime and can get quite...rubbery. But I will still choose Wetzel's over any place in the food court. read more

They stop making pretzels well before they close up at 6pm so that they can't even serve customers that are in line at closing. I just went by to grab some pretzel bites after shopping and they had already cleared out the whole store and literally shut the lights off as soon as the clock struck 6pm! I got to the front of the line and she said that the last pretzel left in the case (that had probably sit there for at least a half hour) was all they had to offer. Awful service that I did not expect to encounter inside the Beverly Center of all places. Very disappointed. read more

Seriously, I can't keep track of the stores that keep moving in and out of the Beverly Center. But this one is a godsend. It's taken the place of the highend pet accessory store on the "second" floor up from the parking garage, on the Bloomingdale side. The lady was very friendly and my fave item (jalapeno wetzel dog) came piping-hot and super spicy. It's burning my lips right this minute! LOVE! read more

Jasmin and Andrew were so kind and nice! They made me feel so welcomed! The Pretzel was so warm and cinnamony I would definitely recommend coming back! The food is not expensive either! Also the lemonade was so good. A perfect match for a pretzel read more

~YOU SHOULD BE ASHAMED OF YOUR BUSINESS ~ When you order a pretzel, you are asked what type of sauce you would like, which they make it sound like it's included in the pretzel price. I asked if the sauce is extra and they said yes. The lady that just paid for her pretzel in front of me was shocked the that she paid for the sauce because they made it seem like it was included in the pretzel price, wouldn't have got the sauce if she knew it was extra, which is a perfect example of your deception. I questioned your employee why are they deceiving people, and his response was it's part of business. It's not part of business to rip off and take advantage of people. I can't wait to spread the word on the internet so people will be aware of your business ripoff tactics. I'm getting really sick of crooks parading around as legitimate businesses. read more

Been here a couple times with no problem, but evening time tonight I had a pepperoni pretzel and now I'm battling food poisoning. How long was that thing sitting in the glass case for?? Maybe I don't want to know...will not be coming back. read more

I never really craved Wetzels Pretzels and usually I'd get it if I was roaming around the mall and needed something in my stomach b/c I was so hungry from shopping. That's exactly how we ended up at this Wetzels Pretzels. Instead of getting the usual pretzel, we decided to try something different and got the Wetzel bits with jalapeno cheese. MMmm it really hit the spot. I liked how the bits were smaller than the usual pretzel. Also, b/c the weather was cold, the warm pretzel and dip left my stomach feeling nice, toasty and full. Now every time we go to the Grove to watch a movie, we will get the Wetzel bits and jalapeno cheese dip to devour during the movie! read more

I'm not a fan of pretzels, but needed a quick bite walking out of Nordstroms here. The salted pretzel on it's own is pretty good. Good chewiness to it, enough salt to give it a nice kick. We decided to try the cheese dip. Bad idea! The cheese dip was so salty! And combined with the salt on the pretzel, I couldn't eat it. It also had a strange sweetness to it that put me off. I'll eat a Wretzel Pretzel again, just won't order a side of dipping sauce. read more

Absolutely the worst Cinammon Pretzel and Strawberry Lemonade I ever paid for. My mistake though I mistook them for an Auntie Em pretzel place that I had a couple of months back. There I had a Blueberry Lemonade that I loved. I should have known I was at the wrong place when they only had a frozen Blueberry Lemonade but I thought maybe it was a limited edition thing. Next time I will wait until I can get what I truly wanted. They were generous with the cinnamon but too generous I had to wipe some of it off and still didn't like it. The pretzel simply didn't have the freshness I wanted. I gave it to my son (bad mother) read more

Oops - Just recently became aware that I wrote about the wrong Wetzel's Pretzel in a previous review! Anyway, this location definitely has helped me out during several of my Wetzel's-craving-attacks. Shopping at malls isn't the same without a Wetzel's! And if I recall correctly, it's located right next to the escalator, so you can get a pretzel on your way out! How wonderful! As far as the quality of pretzel, it depends on who's in charge of the oven at the time of your order (just like any other Wetzel's). read more

Great staff and great food. If you work in the mall they give great discounts... if you come by the beverly center - this place is awesome I prefer going here over anyplace at the food court by far because is cheap and tasty. read more

I go here to the Beverly Center location maybe a couple times per month. I would probably go alot more frequent if the service was better and the pretzels weren't always baked well done. Should I ask for medium rare pretzels? I was actually planning to never return to this place again but I had a taste for a pepperoni pretzel. I thought I might get lucky and find a fresh one or two sitting there waiting for me. Of course there was only one and it wasn't fresh. Plus it had the usual dark brown aka burnt on the bottom texture to it. I noticed the designated cook was placing some fresh plain ones on the rack. I ask the lady if there were any salted ones. She grabbed the old plain one, dipped it in salt and placed it in the bag. She was soooo eager to ask me if I needed sauce that she asked me three times. I said no the first time, the second time, the third time... lol after now my second time walking away feeling disappointed, I'll stick to my original plan of not going back. This place could be twenty times better if they took more care in how they prepare their pretzels. They dont even need to smile. Just make good pretzels and find a better way to always having fresh ones available!! read more

I brought the family here for a pretzel back on October 15. While eating the plain salted pretzel we ordered, my son started complaining that something was in it. He reached into his mouth and pulled out something that was all balled up. He handed it to my wife who unraveled it to find that it was a good size piece of a rubber glove. There were two fingers of the glove still totally intact. On the following Monday, I contacted the Wetzel's Corporate office and left a message about our experience. I never heard back. A week later, I called again and left another message. I still haven't heard back. I'm shocked that a company as well known as Wetzel's has not responded to something that could have been a very serious situation for a child. My son could have swallowed the rubber glove or worse yet, chocked on it. We are so incensed by the lack of attention Wetzel's has paid to our situation that we will never purchase another Wetzel's product and will spread the word about their lack of care for their customers, to anyone who will listen. read more

The food is great the service is quick and the always have a smile and positive personalitys I recommend it to anyone that comes to Beverly center read more

It was the best idea to bring a pretzel place to the beverly center. Customer service is great and I enjoy every pretzel I eat!!! Thank you for your service!! read more

Wetzel's Pretzels have some of the best pretzels I've had in a while. I like this location because every time I'm there, I see the same faces and they always know what I want. And they have awesome deals, which is good considering their prices. read more