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    Auntie Anne's

    2.5 (16 reviews)
    Closed 11:00 am - 8:00 pm

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    three cups of coffee with chopsticks

    Staff was abrasive and was completely unaware of their own deals and policies. I wanted to take advantage of the large bucket of nuggets and two medium drinks and was barely allowed to order this, as they gave me a hard time completing my order, and was unable to receive the drinks I wanted. Despite the advertisement showing that a customer could have any of the flavored lemonades I was only allowed to choose between regular lemonade or soda. I was only told this, however, after I had already ordered and paid. I would have preferred to have the drink of my choice even if there was an up charge but since I was already being treated like an inconvenience I decided to just be unhappy with my order. I will likely never order from this Auntie Anne's again and will choose a different mall going forward.

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    4 years ago

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    3 years ago

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    3 years ago

    Their 10count mini dogs are always 9, sometimes 8. Never seen 10 yet. Today's was extra burnt.

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    2 years ago

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    4 years ago

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    9 years ago

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    12 years ago

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    Jack In The Box

    Jack In The Box

    1.7
    (48 reviews)
    6.1 mi

    The opening excitement has died down and we had a T Mobile promotion for a free burger so we…read moredecided to try it again. The 4 stars is for the taste of the food. I liked the burger and the curly fries. They have a very large menu. The logistics of getting in and out of Schmale rd.as well as the pain points of going in for counter service rates a one-star rating for me. I did not figure in these factors into my rating. My best advice is to avoid going into the restaurant to order at the counter or to eat in the restaurant. There is no room to wait for your order to be prepared. The self serve beverage station and the order kiosks are right in the middle of where people wait for their order to be done. So it is continually "Excuse me..Excuse me..Sorry, I'm in your way." The restaurant was fully staffed and the workers were very nice. The ambiance of the eating area is poor. The booths have padding on the back but there is no padding on the seat. So you are sitting on a hard slap of formica. And of course if it is crowded, you may experience the overflow of people waiting for their counter order just hanging around your table. That is why I advise doing drive-through. I liked the food enough to try a different location. Getting and eating at a fast food place should not be this difficult.

    Not sure if anyone else had this problem But this Jack in…read morethe box has one of the SLOWEST drive thru ever! Took 15 mins from the time I ordered til I got my food Worst slowest "fast food" drive thru experience ever! Will not go back!

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    Opening August 2025
    Opening August 2025
    Double cheeseburger
    Double cheeseburger
    Menu

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    Menu
    Salt

    Salt

    2.0
    (3 reviews)
    2.1 mi

    4/17/26 ticket #B8211…read more I waited approximately 30 minutes and never received my food. After about 25 minutes, I asked for an update and was told, "We're busy." I completely understand that delays can happen, but several customers who ordered after my family and I received their food before us. A large order for a family of eight was even called ahead of ours, despite being placing their order after us. When I asked again when I could expect our food, I was told it was being worked on. However, this is an open kitchen, and there were no burgers on the grill at the time. Since I needed to return to work, I requested a refund. I was asked to leave my receipt on the counter and told it would be handled later. I asked that the refund be processed immediately, and it was eventually completed. This was especially disappointing because it was my second visit. I experienced a small issue during my first visit, and unfortunately, this experience was worse. As someone in the food industry, I was surprised there was no apology for the inconvenience. I hope ownership takes this as an opportunity to improve communication and customer service training for staff. If I don't hear back from management, I will presume they don't care about their clientele.

    Ambiance: There really wasn't any ambiance to speak of. It's…read morea small space with just a few tables, and it was freezing inside -- it didn't seem like they had any heat on. Service: Service was mediocre at best. No greeting, no friendliness, and when we realized the two sides of sauce we paid for were missing, we went back and still received no apology or acknowledgment. Food: The food was cold and honestly unappetizing. The "salt fries" arrived cold, topped with cold cheese sauce. The burger was lukewarm, greasy, and sloppy -- we stopped eating it after a couple bites because it seemed like the kind of thing that would make you feel sick. The only somewhat decent item was the onion rings, likely because they were the only thing served hot. We ended up sharing those and throwing the rest away. Even then, my stomach didn't feel right for the rest of the evening.

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    Dinning area
    Dinning area
    Cooking area
    Cooking area
    Very small and limited menu!

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    Very small and limited menu!
    Portillo's Downers Grove

    Portillo's Downers Grove

    3.5
    (628 reviews)
    1.0 mi
    $$

    Stopped by in the evening and it wasn't too busy, which made for a quick and easy visit. I placed…read moremy order at the front instead of using the kiosk. I hadn't been to this location in a while and was pleasantly surprised to see they now sell cute goodies like mugs and other merchandise. I ordered a Sprite, Greek salad with chicken, fries, and a jumbo hot dog. All of the ingredients tasted fresh, the salad was especially good, and everything was cooked well. Overall, the flavors were on point and the experience was solid. Would definitely stop by again.

    Oh No! We had a bad experience!…read more Checking in on a horrible experience for one of our Diamond Level Pro Drivers With no obvious indication, they claimed the line was closed in the middle of the day with NO LANE CLOSURE SIGNAGE AND NO CLEAR INDICATIONS And to try to avoid the situation, they directed the driver away and refused to resolve the direct offense from the entire staff including the General a manager by the name of John What a miserable person We will update this review accordingly They could not be more unprofessional The staff was rude and the general manager was miserable He stormed in to get involved with a bad attitude Not our driver's fault Completely close a lane if you must The driver had no problem entering the line Waiting to hear their corporate response Our driver went to Another location with no problem and had a great experience with a great meal Too bad This is pretty self explainable and not at all what we would consider to be acceptable Awaiting your response

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    Portillo's Downers Grove
    Portillo's Downers Grove
    Portillo's Downers Grove

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    Filli Cafe

    Filli Cafe

    4.6
    (16 reviews)
    2.1 mi

    A gathering of ex-coworkers always means two things: great belly laughs and constant tea flowing…read more Pair that with good food and ACTUAL good tea, and you've got one for the books! We tried several things from this cafe, and everything was phenomenal, but there was one thing that was beyond all the stars, but here's a breakdown of it all: Potato Savory - so basically if you're looking for chaat, this is it. They call it savory, we call it chaat, but in either case, you can tell this isn't something pre-made and slapped into a bowl. The veggies were crunchy, not soggy. The chutney was sharp, but not overwhelming. And all the condiments and veggies and chickpeas together made a cohesive dish, well balanced. Definitely recommend. 8.5/10 Chicken Club Sandwich - this sandwich is....a LOT. In a good way! The pulled chicken is seasoned well. It's massive and there is a lot of flavor in each bite. This gives Chai Ho Jai (Naperville) a definite run for its money. 9/10 Filli Chicken Seasoned Flatbread - we tried this one second, and my God, it's a definite 10 out of 10! 10/10. Dynatime Chicken Flatbread - okay, so we tried this flatbread first, and I thought it was a 10/10, but then I tried the other flatbread and realized this was a definite 11/10! Lacha Melt Chicken - this was great, very akin to a quesadilla with a paratha. Unique concept, yes, but not my favorite thing here. And yet, well seasoned and delicious. 8/10! Pistachio Latte (Iced) - this was a stand out. This latte was SO delicious, I got one - everyone took a sip, and then we ordered more! Sooooo goooooooood!!!! 10/10! Now let's get to the STAR OF THE SHOW: The FRIES - the fries that came with all the entrees were hot, crispy on the outside and soft on the inside. The perfect specimen for a fry. Add to that the lovely spice powder sprinkled on top of them - they are delicious, melt in your mouth, and in addition to being the perfect accompaniment to the food, they're absolutely great all on their own! 100/10! Definitely recommend this place - the ambience and the service are both absolutely great. As long as the taste of the food remains consistent and this place remains clean and hospitable, this is going to be one of the top notch places in the area. Don't overcrowd the menu, either, it's perfect as it is!

    Came to the Filli Cafe today with my family -…read more The cafe has a nice open ambiance which can seat a decent amount of seating. The tv also had some random first person view of walking in a third world country which was strange - come bro play some Shah Rukh Khan music at least! The customer service is fast and friendly. We ordered the following items: - Masala Paneer Flat Bread - Chicken Dynamite Flat Bread - Paapdi Chaat - Chicken Shawarma Bowl - Butter Chicken Bowl - Chicken Dynamite Sandwich - Masala Fries - Zafrani Chai Honestly the taste wasn't there for me the fusion of Chaat with pizza and burger is not it. Overall mid experience :/

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    Filli Cafe
    Filli Cafe
    Saffron tea

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    Saffron tea

    Auntie Anne's - pretzels - Updated June 2026

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