disappointing coming to an airport to buy fresh pretzels and plain pretzels & hot dogs to be only told that they aren't making any because they do not have more than one employee employee. Mind there's two employees there. Not to mention the one who did say that they aren't making any was standing, watching the other girl work on the register. they ones left there was dried, & not fresh. We instead ordered a cup of pretzels she gave sweet pretzels, and when we told her that it was the wrong order we wanted plain she had an attitude, slammed it and threw it out. CHANGE YOUR EMPLOYEE IF THEY DON'T LIKE THEIR JOB. read more

Auntie Anne's - Pretzels Near Me - Orlando, Florida

Came here for a bite before leaving out. The he service was great as the associate who took my order was very pleasant and efficient. The ambiance was typical of an airport food kiosk: fast and hectic at times, but good. I ordered a large pretzel bites with a large strawberry lemonade. The pretzels were hot, fresh, buttery, and with just the right amount of salt. The strawberry lemonade was strawberring.... Just the right amount of sweetness. All in all, a tasty, fresh treat to hold you off until a more substantial meal can be had. read more

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Quick service. Warm pretzel. Tasted fresh. Seemed clean. Not overly priced. No complaints.

Never gave me any food. Horrible customer service. Lots of cursing in the kitchen, horrible ambiance.

Absolute worst service and rudest employees. Not only to me but the person in front of me. My advice is fire all 4 people working there today and hire people who actually take pride in their jobs. read more

I was a little concerned when I walked my little granddaughter over to this business, located in the Orlando airport, due to nobody being in line and many pretzels already packaged up in the warmer/incubator. But, she asked nicely for a pretzel so I rolled the dice. I purchased one large salted pretzel for her and then rolled the dice again, getting Glamma a bag of pretzel pieces. I/we were pleasantly surprised that the pretzel and pretzel pieces were soft, fresh and warm. Both of the little ladies enjoyed them very much. The price point was acceptable and it was a worthy stop. A little later I observed a line six people deep buying pretzels, so my concerns when we stopped were officially negated; we had just hit up the place when nobody was present. read more

I like Auntie Anne's but I understand they all aren't created equal - I arrived at this terminal with a couple of hours to spare and although I was looking for some alcoholic beverages it had been several hours since I had eaten and I knew my late arrival at my destination wasn't going to allow me any options to eat so here I am in line for some hot, buttery goodness. The service here was fantastic, polite, professional and they were dealing out the pretzels like nobodies business so I figured this would be a great experience and I was right. I ordered my cup o' pretzels and a bottle of water and could barely wait to get back to my seat to indulge in the salty, buttery bite size bits of deliciousness. When a Auntie Anne's has a line it's likely the products will be above average - today mine were just out of the oven drenched in butter, sprinkled with salt and were melt in your mouth soft l have no reservation saying these were perfectly executed mmmmmmm. I hope your experience here is as good as mine if your standing in line, if there are a dozen cups pre-filled waiting on projected sales maybe you could step away for a few moments and return once the inventory is deplete or maybe there is a microwave option I don't know but these are meant to be eaten warm... read more

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The server was nice and efficient. The pretzel nuggets were hard and not fresh. So disappointing read more

Auntie Anne's - Pretzels Near Me - Orlando, Florida

Delicious pretzel but no selection unless you wanted plain or the nuggets. Service not very friendly but not rude, just all business.

Had an excellent experience at this Annie's. Super fresh pretzels and super friendly workers. We came around noon which could explain the freshness. The pretzels were perfectly soft and fluffy. I can't resist the smell when they are baking. Glad we stopped by. read more

Pretzels of course were delicious but staff attitude could've been a little more inviting. Were very difficult when lady asked about her Sweet Mustard that she didn't get. read more

Auntie Anne's - Always a winning option with Auntie Annie's - Pretzels Near Me - Orlando, Florida

So i just had lunch and wanted something to really satisfy my palate... unlike lunch. I saw Auntie Anne's and i though... hmmm this may do the trick... i love soft pretzels and its been a long time since i had one. No line, i went to the front, ordered my pretzel and got it in two minutes. I got a classic pretzel... nothing fancy. I went and sat down to eat it. Once i bit into it... i realized... this is an old pretzel. Yeah... cmon guys you can make a fresh batch. Don't give some old, stale and cold pretzels to your customers. read more

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Well, it's 9:22 in the morning and this pretzel taste and feel Like it's from yesterday. Cold pretzel, cold cheese sauce, and cold marinara! I'm always perplexed when a restaurant just opens and has old tasting food. I think because they know you're in the airport and hunger takes over and allows you to except anything. If I wasn't about to board, I'd take this back for sure. read more

Auntie Anne's - Pepperoni Pretzel - Pretzels Near Me - Orlando, Florida

When I first arrived at the international gate, I opted to get a snack. I got the lemonaid and pretzel nugget combo. The nuggets weren't fresh, so they were very greasy but tasty. And the strawberry lemonaid was delish. read more

Auntie Anne's - Yummy strawberry lemonade - Pretzels Near Me - Orlando, Florida

They gave me an old crusty pretzel and forgot to put the cheese sauce in the bag -- the ultimate sin read more

Auntie Anne's - Old crusty pretzel - Pretzels Near Me - Orlando, Florida

I haven't had Auntie Anne's in years and had some time to kill before a flight and suddenly got hit with a craving for their sweet almond pretzel. I was imagining the tasty, sweet, buttery flavor in my mouth and knew I had to stop by and grab a bite to satisfy my craving. I can see why the reviews for this place are not good. The first thing I noticed when standing in line was that one of the girls was on her cell phone while in the middle of rolling the dough for the pretzels. She was using her sanitary gloves directly on her phone screen, then touched her face with those same gloves, pushing up her glasses, before she put her cell phone back into her pocket and proceeded to roll the dough with the dirty gloves. Gross. The only reason why I stayed in line is that I knew that the pretzel I was going to get was already made, but who knows if she was doing the same thing when rolling the dough earlier. I ordered my sweet almond pretzel and the cashier picked one out from their ready to go heating cage, put it in a bag for me with some napkins, and I was on my way. When I got back to my gate, I dug into the pretzel and was immediately disappointed with the first bite. There was barely any hint of the sweet almond seasoning on top so about 90% of my pretzel was just plain and bland. How disappointing. Better luck going somewhere else if you're in need of a bite before your trip. read more

Fast service, but my pretzel was not the trademark soft, buttery, drool-worthy pretzelyness that we all know & love. It was over cooked. This is the first time that has ever happened to me at an Auntie Annie's. Disappointing. I should have read the Yelp reviews first! ‍ read more

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The food was fine but was told that I couldn't pay with cash because the cashier was not their by the manager. Shouldn't the manger know how take cash? read more

3 rd time in the airport and every time I stop here for pigs in a blanket they never have them. Just take them off the menu please. Friendly staff but the menu could use some help. Maybe inventory should be updated for business demand. Hopefully this reaches someone who cares about the reputation of auntie Anne. read more

I eat at this auntie anne's weekly. I travel for work and this is my first stop in the airport. I can say the pepperoni pretzel is not always in edible condition. but I still eat my pretzel because I don't want to be hungry on a flight. anyways. *MANAGEMENT * please train your employees to greet a customer when they come up to the counter. every time without fail- they're laughing hysterically and have their back to me. i'm all about enjoying your coworkers but I don't even get an apology when i'm sitting there waiting to order good ole 2 mins of listening who said what last weekend at the bar. there's 6-7 workers behind this tiny counter- someone say "hello we'll be right with you after we finish this gossip/story". i'm very understanding but what the heck at least respect me and acknowledge that i'm here to give my money. also. as stated in my picture. all 6-7 employees standing there, if you have time to lean you have time to clean. get your elbow off the food making counters. that's gross. read more

Auntie Anne's - if you have time to lean on the counter where you make my food. you have time to clean the counter you make my food. or at least greet me. - Pretzels Near Me - Orlando, Florida

This Auntie Anne's was great, it is inside the Orlando Airport. We were leaving on a flight at the end of our trip, and what better way to do that then to get one of more cup of pretzel nuggets for the plane ride home! This location was pretty close to our gate, although it seemed like there might have been multiple in the airport, so hopefully if you are in a different terminal, you will also be able to stop by! I believe this was in terminal B. Anyway, Jacynda helped me at the register and she was so friendly and efficient. I asked her what flavor cheese sauce they had and what she prefers, because I usually get the spicy one, but I didn't see it displayed. She told me which one she liked the best and then just gave me one of each to try (3 total) despite charging me for only one! That was super nice and you hardly see people doing stuff like that these days. The cup it came in also seemed bigger than the usual cups Auntie Anne's sell the nuggets in so that was a plus as well! It was $5.19 for the cup and $0.99 for the sauce. I made it to my gate with plenty of time and thoroughly enjoyed our pretzels while saying goodbye to a great vacation. read more

Tasty quick snacks, line moves quickly, staff full of smiles. They're a-ok in my book! read more

Auntie Anne's - Pretzels Near Me - Orlando, Florida

very good I liked it very much ! I had the mini hotdogs and it was really good . I highly recommend

We waited 5 minutes for two fresh cooked pepperoni and this what they served us. Put them in the bag and handed them to us. A shame as these ladies know that they would not eat it or serve that to their family like that. I saw the one girl give a pretzel and water along with a kiss to whom I presume is her father who also works at the airport. I bet his didn't look like that! Do better ladies be better to all that you serve. read more

Auntie Anne's - Pretzels Near Me - Orlando, Florida

Credit card machine did not work for multiple customers. Employee had to run the card. I tried two separate cards. Within 10 minutes of that, fraudulent charges were run on BOTH credit cards. It doesn't take a genius to figure out what's happening there. The food was terrible too, but I sort of expected that, because that's just how airport food goes. read more

The worse I ever ate. I even went back and exchange it. Still hard like a rock and don't feel like walking back there again. They need to do better their job keeping them fresh. No over doing a batch of pretzels. read more

Worst place ever!! Ordered food, said it was going to be 7 minute wait time. Seven minutes has passed and saw the cashier hand a lady that just ordered what I was waiting for for 7 minutes. I approached the counter and asked her if my order was ready and she told me 8 more minutes!! I had a flight to catch. Very unprofessional, avoid this place at all cost, you will just waist your time!! read more

Yummy. The reviews had me worried but they were wrong. Hot pretzel, normal wait time and the hot chocolate freeze was a hit too. The cashier was friendly and bubbly. read more

Amazing food. Lost star because they gave us sugar pretzels instead of plain. Still yum

they have the entire menu up as if everything is available and will have you wait in a 20 minute line jusy to tell you they only have 2 of the 10 items on the menu so if you want anything other than the original pretzel and the original minis then you're out of luck and wasted your time. they don't give you a warning about what they do and don't have they don't put up any sign that tells you that they're out of majority of the things, they just have you sit there and wait in the line and tell you it's gonna be another 20 minute wait until u can get your order. ridiculous read more

Pretzels were overdone...hard as a rock...not what I typically expect from Auntie Annes