Excellent service. We live east of The Villages but came here based on the Yelp reviews. I wasn't…read moredisappointed

I originally left a 5 star review here years ago because the quality of the work was solid and…read moreeverything was handled in house. That is exactly why this update is so disappointing. My recent experiences have been the complete opposite of what I once respected about this business. After returning back to Florida, permanently this time .... with a bag full of dresses that needed to be dry cleaned I was required to prepay due to an incident from over five years ago when I unintentionally forgot to pick up clothing before my return back to CA. . I understand policies around unclaimed items and take responsibility for that. What I do not accept is the way this was handled. From that point forward, the treatment I received was consistently cold, dismissive, and unprofessional. I brought my clothes in multiple times after that, and every single visit carried the same unmistakable sense that I was not welcome. There was no effort to reset the relationship, no basic courtesy, and no professionalism in how a returning customer was treated. This was not a one time interaction. It was repeated behavior over multiple visits. People do forget items at cleaners. It happens. Most businesses address it, set their policy, and move on. Here, it felt punitive and personal, which is not how a professional business should operate. I paid in advance as required, complied with their (NEW) policy that they set JUST for me... , and returned in good faith more than once. The response and demeanor I received each time was the same level of cold and unwelcoming treatment. That is not acceptable in any service environment, and it is THUS the reason I will not return.

Alain came over to install a new kitchen sink and faucet. He was prompt, polite, friendly and…read moreinformative. He is returning to replace all the plastic push pull valves the homes here were built with.

So I had Village plumber install a shower valve and drain on a tile shower as a sub for Roberto's…read morein the Villages. First visit with drain install, pvc, valve 1362$ it is what it is. Tile completed same tech returns to install trim ring, handle, swing arm and shower head 377$ for 20 mins. I think that is ridiculous but we all consider value differently. I will not use them again nor recommend them.

Started service with them a month ago and these guys are extremely consistent and reliable compared…read moreto my last gardener, they are doing such a fantastic job my neighbor switched from our past gardener to these guys

We contacted them to remove old metal border and plants and replace it with new stone border. Also,…read morerefresh the old rocks inside the landscape. They quickly responded and gave us an estimate that we accepted. We were told they would contact us at least a day ahead of the work being done. Randomly about a week later a crew showed up on a day we were going to be gone. No warning. They started working and we started to leave. The supervisor flags us down and asks for payment in full. We explained that we did not have the payment yet as it had not been transferred into the account we were paying them with. He firmly stated that they needed payment right then. The job was just started, we were not contacted that they were coming that day. My husband ran back in the house to write a check and asked them not to cash it until the next week. They agreed. The job was supposed to be completed that day. When we got home later that evening we noticed there were several things that had not been completed. In the meantime our check did clear. What followed was 2 weeks of bad communication and promises broken. They would say they would be at our house at a certain time and day and then not show up, and not text or call with a reason. We always had to call them. Finally my husband got pretty direct with the owner and told him how disappointed we were with the situation and that he just wanted the job completed. He was gaslighted a bit by the owner. The next day the owner finally completed the work. For this we appreciate that he finally honored his word. This company touts their faith as the backbone of their business. The landscape stonework was done very nicely. Unfortunately, 3 of the 7 bushes they planted died. We are just happy to be done with the situation and suggest to the owner and his supervisor's to just communicate with their future customers. That is pretty easy in a time of texting and cell phone technology.

This is a great, old-school cobbler/leather-working shop: they can do it all, they do it the way it…read moreshould be done: quality work intended to last as long as possible. Prices are very reasonable. V. nice people as well. Highly recommend.

great same day service if one really needs it. Been back twice now…read more.. Great pricing and fast service. What more does one need?

Edward took care of my Miller mantle clock by providing his expertise over the phone saving me time…read moreand the expense of traveling. I recommend his repair to any one looking for a knowledgeable, expert service. Thanks again Edward!

Our wall clock was repaired quickly and with a better mechanism than it originally came with…read more Repair also includes a 1yr warranty.

Excellent work. Kennon came and messured my lanai to install shades. He kept his word and his…read moreschedule and installed my shades 1 days short of 3 weeks as promised. The shades looks great and well installed. I hope it will function properly as time pass. Again, Thank you Kennon for installing my shades. I recommend your business and your expertise to anyone willing to get their shades installed.

Was a very big help. Found the problem right way and fixed it. I will know how to do it next time.read more

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

Back in 2017, we purchased a home in Belleview, and as the rainy season began, we discovered a leak…read morecoming down in our West Garage wall. We called BatterBee, and a young man came out, knew exactly what was causing the leak, and got right to fixing it. Never had another problem. This year, 2025, we decided because the house was aging and it was now after Hurricane season, we decided to replace our roof. Anthony Bax came out, explained what the project would involve, and the cost. We signed right away, knowing we had the Right company for the replacement of our roof. They took all the precautions to safeguard our shrubs, flowerbeds, and windows, covering them with netting. They even laid a tarp down in the driveway before bringing in their dumpster to collect the old roofing shingles. In two days, we had a new roof. The first thing I noticed was how quiet the house had become. We live 2-3 blocks from the four railroad crossings where the train horn alerts each and every time at each crossing. We can no longer hear the trains. We had our house painted last year ( 2024 ) in a light gray. We chose " Pacific Ocean Shingle in a two-tone gray color in Owens Corning shingles and couldn't be more pleased with the results of the new roof. We also got a lifetime warranty against Leaks, with all materials and labor covered. Our Warranty is Transferable, which is a great selling point when we are ready to sell.

Back in 2017 Batterbee installed our roof, and did an amazing job. After the heavy rains on Monday…read morewe discovered a leak. I called and they set up an appointment on the first call . Today the Sales Rep "Rhett" came out , great person for sure, explained everything and found the issue and addressed it right away! Will continue to use Batterbee for all our roofing needs! Highly Recommend!