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    Austin Plumbing & Heating

    5.0 (1 review)
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    Services - Austin Plumbing & Heating

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    6 months ago

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    Martin McManus Plumbing & Heating

    Martin McManus Plumbing & Heating

    (12 reviews)

    I had a toilet that would not stop running and after unsuccessfully trying to diagnose and solve…read morethe problem myself, I decided to reach out to a professional. Martin was recommended to me by Yelp's request a quote function. He was one of the few plumbers on the recommended who was willing to give me an estimate without having to send someone over first. The price was fair and Martin was responsive in scheduling a time the same day I contacted him. The plumber on Martin's team that I worked with was knowledgable, professional, and worked quickly to replace the fill valve within 30 minutes. We weren't 100% sure if that would fix the problem since this appeared to be a slow leak so they were willing to hold off invoicing me and ordering additional parts just in case the fill valve wasn't the issue. Luckily replacing the fill valve did the trick but I appreciated the gesture anyways. Still waiting to figure out how their payment works since I received an online invoice with an option to pay online. Anyways they did a great job and I would recommend them for toilet repair.

    He came out to my home immediately. I wasn't sure where all…read morethe water in my garage was coming from. I thought that my water heater had let go. But Martin got in there and sopped up ALL the water and was able to determine that it wasn't the heater but my HVAC. He was an extremely kind and patient gentleman. He made a call and procured the proper service gentleman for me. He stayed with the HVAC guy until the problem was resolved. In addition I realized that I would be actually needing a NEW water heater in a very short time. So I made arrangements with Mr. McManus to have that done. I can't adequately express how impressed I was with both the quality of service and the timeliness of his response. I would bestow my most unabashed praise on Mr. McManus and both his professionalism and attention to both my needs and requirements and what was needed to get the job done. 5 STARS

    Drains- R-Us

    Drains- R-Us

    (14 reviews)

    *** Look no further than Drains-R-Us! *** Rich is the only…read moreplumber you'll ever need - he went above and beyond in every way: quick to call back, showed up on time, communicated clearly, incredibly experienced and efficient, honest, reasonably priced, and genuinely customer-focused. Tell me what other plumber follows up after the job with a text to make sure everything turned out well and to thank you (what!?!) for the business? Someone pinch me! We only wish we had found Rich decades ago! Highly recommended.

    Finding a thoughtful, analytical, and problem-solving tradesperson is like finding a diamond in the…read morerough--especially when you own a historic three-family property in West Roxbury with older plumbing featuring a mix of copper and galvanized pipes. Rich recently spent several hours working on our condo association property, replacing an old, problematic hose faucet and spindle connected to aging galvanized pipe with heavy mineral buildup behind our fieldstone and wooden trim. While it was nothing he hadn't seen before, his approach was exceptional. After giving the aging setup its initial glance, he shifted straight into modernizing the assembly with flex PVC and beautiful brass and copper fittings. His thoughtfulness, meticulousness, and positive demeanor shone through every step of the process as he used his critical thinking skills to finish the job with absolute precision. Beyond his top-tier quality and craftsmanship, his pricing is fair and honest, delivering incredible value for the level of expertise he brings. Because he is in high demand, you do have to be patient and wait your turn--and he occasionally prioritizes urgent emergencies, a policy you are always deeply grateful for if you happen to be the one in need. However, when you give him the time to do the job, he will always follow through, get you back up and running, and leave you with work that lasts. Because of his outstanding quality, fair value, and thoroughness with our older infrastructure, I completely trust Rich to handle any plumbing job on our property. Highly recommended!

    Z PLUMBERZ of Greater Boston - Water Heater repair/installation

    Z PLUMBERZ of Greater Boston

    (27 reviews)

    The first time I used this company for routine service of boiler and water heater they were…read moreabsolutely great and I gave them a five-star review. I contacted them again to get an estimate on a small plumbing project. They charged $99, to be credited to the project if I hired them. Again, easy to schedule online and communicate with Leila via text. The plumber came on November 12, viewed the site, discussed my project, took photos and videos, and stated I would get an estimate in about a week. I texted Leila on December 8 and December 17 to ask where my estimate was. Both times I received an apology and was told the technician would be sent a reminder. On December 23 I asked for a refund. Leila agreed to this. It is now January 22, and I have not received a refund nor an estimate, for a project I hoped to have done by now. I am now looking for other plumbers.

    Wanted to schedule a routine gas boiler maintenance / inspection done (boiler is in perfect working…read morecondition). they wanted to charge me $79 (after new customer discount) for the plumber to come and give me a quote! I was able to ask them to give me an online quote (after sending details about my boiler system) and they said its going to cost $480 something (excluding part replacement)!! I mean seriously, this is ridiculous for just routine maintenance and cleanup / tuneup. I am glad I didnt pay their technician / plumber $79 come out to my place and be on the hook for this ridiculous quote. Needless to say, service wasnt scheduled.

    G&C Plumbing and Heating

    G&C Plumbing and Heating

    (38 reviews)

    They came to my rescue!! The week before we were going to put our house up for sale, I noticed our…read morekitchen ceiling was leaking. Upstairs I went to find our guest bath toilet leaking water all over the tiled floor!! A call to G&C and Chris was there within 2 hours. He gave me multiple options and priced them out and I chose to have the entire toilet replaced by them. They were able to come the next business day and do it. I was even running 10 min behind and came home to find them parked in the driveway waiting! Talk about accurate service window estimates!! They replaced the toilet and did great work cleaning up, as well. They even wore shoe covers every time they left and reentered my home. Chris & Chris went above and beyond!!! Highly recommend!!

    G&C Plumbing's pricing is significantly higher than expected for the work performed. I scheduled an…read moreappointment to replace a kitchen faucet and three shut-off valves; however, I was informed that an estimate could not be provided without an on-site visit. A $99 service call fee was disclosed in advance. Despite being a relatively simple job, the total cost exceeded $1,900. After researching the cost of the faucet from their local supplier, I discovered that the faucet retailed for $280, yet I was charged $1,142 for the faucet and installation. Replacing three shut-off valves was billed at $673. In total, an estimated $450 in parts resulted in $1,350 in labor for what was less than a 3-hour job. I reached out to management to better understand the significant upcharge and was told the pricing reflects a two-year company warranty. That explanation raised more questions, given the faucet manufacturer already provides a lifetime warranty on parts and finishes for residential users, covering defects in material and workmanship for as long as the original purchaser owns their home. I was also told the shut-off valves were not expected to fail within their two-year warranty. The remaining justification was that G&C hires experienced plumbers who provide a professional and courteous customer experience. Is this not what a consumer should expect?! Then I was informed that G&C provides a complete benefit package for their employees and that plumbers are just expensive. Overall, while the work was completed, the pricing felt significantly out of line with actual cost of parts, scope, and duration of the job.

    Plumbing Solutions - Passionate Plumbing Professionals!

    Plumbing Solutions

    (72 reviews)

    We just have Chris C. from Plumbing Solutions back out to our house for the second time. Why? We…read morewere so impressed with the first toilet replacement we ordered another! They just do a great job. They come into your house respectful, professional and timely. You get a text and a call when they are coming with a picture of the person showing up. Their prices are fair and work excellent. Can't recommend Plumbing Solution more. Jeff Hulton

    When I initially called the experience was fine. Appointment was relatively fast to set up and Matt…read morecame to the house to check out the issue with our sink. The sink needed replacing, so he said a quote would be coming soon. It was at that point that things began to take a turn. Matt came on a Wednesday. By that Friday afternoon I had heard nothing regarding a quote or any additional information, so I called. I got the AI phone answer service "Dane", who is meant to sound real (with computer keyboard clicking and background voice noise) but is clearly not. AI Dane said that someone would call me back. Nothing. The weekend went by, Monday, Tuesday then Wednesday--a full week--went by. AI Dane was happy to take a message and have someone return my call. Only when I told AI Dane to cancel the project did I get a text--not a call--from someone named Chris (was he AI? who knows) saying that he thinks it will be "around $850." After all that waiting I would rather go through someone else. They may do good work--I can't speak to that--but their communication needs a lot of improvement. Update: Chris apparently is real, at least he said so in a text, and said that there were some issues that came up on their side and that they were sorry. Honestly, if a message had just been communicated to me that there were some issues and that that they would be able to get to it the following week, I would have been fine! I am not a jerk. But I do need businesses that make the effort to communicate clearly, which did not happen.

    Austin Plumbing & Heating - plumbing - Updated September 2026

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