We had a really great experience with Anthony and Dani. As new home owners we had already had quite a few conversations with sales people, and we a started out pretty defensive. However, their style was nothing like the pushy tactics that we had experience with other companies. Dani was so kind to my dog and baby and worked around our family's chaos with grace. Dani explained step by step their process and did a thorough test on our home's water. She told us what we already knew: the water is HARD. Super hard, uncomfortably chlorinated. We had already been given similar quotes by multiple companies on water treatment systems. Between their customer service and the GE name, we felt comfortable with this company. Anthony walked us through our options and what the process would look like in our home. Everything was very transparent and we were able to discuss before we made a decision, which is so different from the high pressure salesmanship we expected to experience. In my mind, if you have a quality product, you don't have to trick someone into buying it under pressure. Their style gave me confidence that I was dealing with an above-board company. The technicians that came to install everything were friendly and did a great job. Thanks for coming by, and I can't wait to shower and drink CLEAN water! read more

So we had two other companies come out to test our water, but we decided for several reasons that we weren't going to go with those companies. When Marvin L(Field Technician) came out and explained what they had to offer us we were very pleased with everything. He was very thorough and professional in explaining the GE water treatment system they had to offer and we knew right away that this was the company we were going to go with. I would recommend this company if you are on the fence about which company to go with because you won't be disappointed. We are also very excited to get our 5 years worth of natural cleaning supplies. As far as the actual install of our treatment system Michael M(Service Technician) and the two gentleman that were with him were very professional and friendly. They arrived 10 min early which i liked and were very nice to both my son and I. It took about an hour for them to do the install and he explained exactly what I needed to do to purge the system once they left and he said if I had any issues at all to call him. They even gave me a free gift. Side Note* I am very picky with water and I'm tired of buying bottled water and now I dont have to :) Thank you to the entire team at Austin Water Solutions. read more

Amazing and informative! We recently had a house built in Hutto. Almost immediately after moving in we had people knocking on our door trying to sell us water softeners. A couple of them were shady with their techniques and really annoyed us. We were quick to turn any others away. Lauryn and Matt came by and I was on the defensive because of our past experiences. They were completely understanding and professional and didn't try to trick us to get into our house. They left their card and were all smiles as they left. I did some research and read only good things about them and Austin Water Solutions so we set up an appointment. Matt came in to our house and was obviously an expert in his field. We learned so much about the water we were drinking and were convinced they were the best of the best to work with. Not to mention the system we had installed is awesome and we could tell a huge difference almost immediately. It's been 4 months since having it installed and we wouldn't change a thing about it. Our house has bottled water quality at every faucet and we are completely spoiled. read more

Michael Harrington was our salesman and Jennifer was his QA. They answered all of our questions and we chose to get the water treatment system and the reverse osmosis for drinking water. Works great as 3of 6 of us have eczema. Set up was the next morning. System ran smooth. Tested through entire house. Reverse osmosis system tested same level as my bottled primo water from Walmart. So no more buying bottled water. Price was fair for what I was looking to pay. Was recommended by our builder who works for DR Horton. Our new house in San Antonio, Langdon Community now has a perfect system for what fits my family needs. After the installer out in the system he tested everything and showed us everything and all went well. He even said if we left a review on Yelp or google reviews we get a free bag of salt delivered to us. Here is my review. So far my entire family's feedback is the system is great on their skin. Thanks again Michael and Jennifer. Tyler K. Matibag and Family. read more

Anthony and the team at Austin Water Solutions were professional from start to finish. We reached out to them to request information about their services, and we interviewed a few others as well. I was worried during installation because our home was not pre-plumbed with a loop, so there was a lot of digging involved. But the guys worked neatly and left everything exactly as it was. A couple of hours after the install, I noticed a little water in my cabinet and became concerned about a possible leak. I called Anthony, and he sent someone over right away. The tech double-checked every single connection to ensure there was no leak (it turns out there was a little water residue on top of the machine from the installation, but no active leak; phew!)... We've now had our system for a few weeks we're very happy with it. The water is super crisp and clean-tasting, everything is working as it should. read more

I've been using Austin Water Solutions for the yearly service on my water softener and filtration system, and they've been consistently great to work with. Scheduling is easy, and they show up on time and ready to get everything taken care of. My technician, Chris, has been especially great--professional, knowledgeable, and thorough every time. He takes the time to check everything carefully, replace what's needed, and make sure the system is running efficiently. I also appreciate that he explains what he's doing and answers any questions without rushing. It's reassuring knowing my system is being properly maintained, and it definitely shows in the water quality. Everything continues to run smoothly year after year with no issues. If you already have a system and want reliable upkeep without any hassle, I'd highly recommend them for ongoing service and maintenance. read more

From the water test to post installation, it was a great customer experience with Austin Water Solutions. Michael did a fantastic job with his water testing presentation and made it feel like a personal conversation and not like a sales pitch. They did however get me with their intro line "here to test the water". Very creative! The installers were here on time, didn't make a mess and set up the system in a great location taking into consideration where I place my belongings and park my car in the garage. Water Quality: 5 star! In Del Valle, it's extreme hard water. I mean we were even aware without a water test, seeing how cloudy that water was. Nasty! But after the system was installed and water flushed, it is crazy clear and you don't taste any kind of chemicals what's so ever. The system filters it out great! We purchased the 7 level system. read more

I love my Austin Water Solutions/Pentair water treatment system. Leo came out and tested my local water, and the results were horrifying - the amount of chlorine was twice that of a swimming pool and the sediment count was insanely high. My partner and I knew we needed a water treatment system, but the options were overwhelming. Another company came by and offered one system, then Leo and Anthony came by and blew the other company out of the water. They really worked with me and my situation. Leo and Anthony were really down-to-earth and genuine guys, and that made me feel confident with the system they were explaining. Also, getting tons of free, natural and locally engineered soaps was the cherry on top. I love my reverse osmosis water system and water quality now. read more

Buying our first home we were welcomed with many strangers at our front door, offering, selling, you name it. We took the time to listen to what Austin Water Solutions had to offer. INCREDIBLE. Our servicemen was Matt, and how awesome he was! He was able to tie our personal lives into the product. He definitely made it seem that we were missing out in our lives not having softer, safer water. & Boy​ were we?! It's been about a week since we've made the change to their water treatment. We have seen a drastic change in our clothes, and cooking. Our dogs love the reverse osmosis system for their drinking water! Really happy with the prices as well! 10/10 will stay loyal to this company! read more

We love our water system. Like any major purchase we did a lot of homework before our decision. What we heard is that you get what you pay for. What we got was a very high quality product with a great warrantee and an effortless no hidden surprises or cost installation. Did I mention it's one thing to be told about the benefits of a water system and another to live it for yourself. That said we actually are saving money on all kinds of soap. We do have cleaner clothes and spotless dishes coming out of the same dishwasher I was questioning if it was even working before. And as if that's not enough everyone in the family has stopped having dry and at times itching skin. read more

Ryan, Michael and his team are very professional, and I'd recommend the Austin Water Solution services to anyone searching for a good water treatment solution. We've installed the Pentair system for almost a month ago and have had zero issues. Daniel and the team in charge of installing the systems were extremely helpful and really delivered a great job on our home installation, going above and beyond on our asks to assure system was on the best position on our garage. Ryan was also super helpful and responsible and even offered to pass by to test our water couple days after the installation to assure we were having the best from our system. Appreciate all the help and support. read more

I am really glad that we chose to go with Austin water solutions. They were coming around door-to-door when we 1st moved in to our new house. We knew that we needed a water softener and we could have got one from load I've got one from Lowe's or home depot but it didn't seem like it would have been as good a quality. We have been really happy with our product. Anytime that we have had questions or concerns their customer service was right there to help us. We've never had an issue with their customer service.We like that they offer yearly maintenance services on the equipment. And honestly the 5 years worth of free cleaners deal that they throw in is definitely a bonus!! read more

Michael and his crew have been nothing but best in service. After owning the system for the last two months I have had zero issues. Initially, there was an issue with the resin tank but as soon as I call Michael, his crew was out the next day, very apologetic and changed out the resin tank with the quickness. The equipment was installed quickly and is out of the way in the garage. Whenever I call or text Michael, he is quick to answer and text back, he also takes the time to come by and check to see if we are having issues. Very pleasant guy and his honesty is refreshing. Each time he stops by he says that I look 10 years younger, who can argue with that. read more

It has been almost a year now since I had the water treatment service installed in my home. I must say I have experienced a change in my skin. I don't have the dryness that I had before. My feet used to flake because of dry dead skin. I am no longer experiencing that flakiness. The dryness between my fingers and toes don't exist. I think it is incredible how water can really make a difference. My skin has never felt better. It even look better, like it glows. I can't say it enough, this system has changed the healthiness of my skin. I would definitely recommend this system. I was a skeptic, not anymore. Thank you Austin Water Solutions! read more

My skin is not ashy or dry, my eczema has not recurred, and the water tastes so good. A bubble bath feels like silky heaven and my clothes are cleaner and brighter. We have had this system for a little more than a month and other than a minor issue with the sprinkler system being unplugged, we love our system. We are proudly African American and make daily jokes about how little lotion we have to use now if any at all. Also, check your order from Pure & Gentle because they forgot my dishwasher detergent and have yet to send it. But I only have to use one tab of Finish to get my dishes clean with only a scrape and no pre-rinse. read more

We are new homeowners and have had to turn down several sales pitches in the are from door to door sales people, but we definitely saw the health benefits and concerns with our water after being showed the pros and conns of not having a water filtration system. Matt and the guys for Austin Water Solutions were awesome, they showed up a little early and finished earlier than expected. They were extremely helpful and knowledgeable of their products and assisting with any needs necessary. Very professional and cleaned up any mess when done, I would definitely recommend to anybody looking for a water filtration system! read more

Today was installation day for a new water softener system. Really quick turnaround. It started with a into water treatment consultation with Mike. Not going to lie I had already had in my mind to turn this company down because I had already been through two other water treatment demonstration and wasn't interested. I already had a company in mind that I was going to go with but after hearing all the pros of what this company provided I couldn't refuse. They even give you everyday products and awesome promotional items like free salt bags to go in the system. Can't wait to see all the advantages of the system. read more

I skeptical at first BUT seeing & FEELING the difference in our water has been a life-changer. The salesman we had Ryan was very helpful and informative and the crew that came to install the system was quick and thorough. We have now had our system for about 2 months and we LOVE it our reverse osmosis was also a HUGE lifesaver during the recent Texas freeze since the tank held a good amount of drinking water when we couldn't find bottled water in the stores. Today Ryan was also able to get my mother-in-law all set up to get her new filtration system as well!! I recommend AWS to everyone!! read more

I worked with Dakota and his team at Austin Water Solutions with the purchase of my new water softener and filtration system. I have to admit that I don't typically buy from door to door salesmen but this one was referred to me by my neighbor. I am very grateful for the referral and so happy with my decision. Not only did I get a great water softener and filtration system but tons of free products to offset the purchase. The products (cleaners, detergent, soaps, etc.) are amazing! I am VERY happy and highly recommend this company and their products. read more