With all due respect, The Softener Shop has proven to be one of the most inconsiderate and…read moreunprofessional companies I've ever attempted to hire. I successfully scheduled two appointments for technicians to visit my home for a water softener installation and they successfully neglected to show up or even attempt a courtesy call to notify me. Although I cannot provide input on their expertise, I can say with confidence, that customer service apparently is not a priority. I sincerely hope this is not how they conduct business. Do not recommend.

From the owner: Sales & Service on Water Softeners, Iron Breakers, Filtration, Ultra Violet Light Systems and moreread more

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Taysean was very professional and courtesy with the whole install process. Wonderful young man!read more

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

What's there to complain about? Nothing. I got a quote on…read morethe phone, they came over for a free consultation/estimation. This is great, I don't want to pay $85-$100 just for someone to come a take a look at my garage for 5 minutes. I think this consultation fee is mainly to get people into using the business. Russell was upfront with the cost. He gave me the estimated cost for the best and worst scenario. Their prices are not the cheapest on the market, but I'm willing to pay a bit more for the quality and an honest business. The entire water softener + water loop system were installed in an afternoon. Everything works well so far. I'm happy with their service. I'll definitely recommend them to all of my neighbors and friends. Thank you very much, Lone Star team

My system leaked and flooded my garage causing a lot of damage and mold…read more This company refused to accept responsibility and simply lied that it did. It leak even when I have video proof. Do not recommend this company and would not choose them.

5 Stars - A True Professional and Lifesaver!…read more After doing extensive research into countless water softener systems, comparing brands, technologies, reviews, and long-term value, I can confidently say that working with Dustin at American Water Company was one of the best decisions I've made for my home. His knowledge of the industry and honest, detailed explanations helped me cut through the confusion and finally feel confident in my choice. But Dustin didn't stop there--he went above and beyond every step of the way. From the initial consultation to the final installation, he made the entire process seamless and completely painless. He anticipated questions I hadn't even thought to ask and made sure I understood everything about the system, how it works, and how to get the best performance out of it. In a time when genuine customer service seems to be fading fast, Dustin is a breath of fresh air. His responsiveness, professionalism, and clear dedication to doing right by his customers are truly rare. He's not just selling a product--he's delivering a level of service and care that is increasingly hard to find. Dustin has absolutely earned my business for years to come, and I wouldn't hesitate to recommend him--and American Water Company--to anyone looking for the best water solution with top-tier service. Thank you, Dustin!

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

We had Bret install a new water filteration system around October 2014. It was the 3rd system in 15…read moreyears. The other two systems were basically useless after a year or two so we had reservations with any new water system contractor who would come out. Bret has done a tremendous job. We have the softest water with absolutely no smell. Hiring Absolute Water Solutions was the best decision we made in a long time! You will not be disappointed.

I couldn't of been more pleased with the service I've had from absolute water solutions they…read moreinstall the softening system 11 years ago it stopped working I called Brent and he walked me through a simple solution over the phone didn't take maybe 10 minutes got it working again didn't care to charge me for his trouble very friendly very polite very courteous as he was when he installed it several years back and I couldn't be more pleased with the service I received and I highly recommend absolute water solutions