Austin Windshield was incredible to work with! We submitted our claim after hours on a Thursday night and they called us first thing Friday morning at 8:05 to get everything scheduled. The person who booked the appointment was friendly, helpful and really made the process feel effortless. They originally told us Monday would be the sure date they could come out but that they would try to fit us in on Friday. Not only did they try, they succeeded! They came out the same day! Our technician, Alonzo, was fantastic! Professional, kind, and clearly skilled at what he does. He replaced our Jeep Wrangler windshield quickly and the quality of the work was outstanding. The entire experience was fast, easy, and truly above and beyond. Highly recommend Austin Windshield. If you need glass work done, call them. You will be glad you did! read more

I highly recommend Austin windshields, they are fast and made the process so smooth, my insurance was giving such a hard time and they were able to do handle all of it for me and they were able to get me in the next day! Loved it! read more

Austin Windshields - Windshield - Auto Glass Services Near Me - Austin, Texas

Great communication, turned up on time, explained the job and got it done fast. Technician was very experienced and pleasant to talk to. Highly recommend this local service and the price was good too. read more

Picked up a rock chip on a drive to Dallas on our BMW. Called Austin Windshields the day after we got back from our trip and they were very accommodating and helpful (explaining over the phone how everything was going to go). A technician came out to our home that same day and fixed up the chip within 20 minutes without any complications. Price is very reasonable and we paid via credit card over the phone. Both the customer service rep over the phone and the technician who did the repair were pleasant and easy to talk to as well as being clear and articulate through the process. read more

Austin Windshields - rock chip repaired - Auto Glass Services Near Me - Austin, Texas

We had a pleasant experience with Austin Windshields from the beginning to the end. They came pretty quick, showed courtesy in communication and did a good job with a windshield replacement. The young man was nice and professional. I was very pleased with his work. They charged us a reasonable amount, I bet we would pay quite more at any shop or satellite. It is also a good way to support local businesses by using their services. I would definitely recommend in the future. read more

AVOID AT ALL COSTS. I had this company come out to seal a tiny chip in my windshield I had gotten on the way to work the same morning. They completely botched the repair and ended up cracking my windshield that has now grown to go almost across the length of my windshield. When I called the owner to discuss, he was extremely rude and unapologetic. Sexist, too. He asked how much my insurance deductible was and when I told him $500, he offered me a "Sweetheart deal." $600 to replace my windshield (claiming that is at cost for them). Would he have offered a "Sweetheart deal" to me if I were a man? Doubt it. Probably would have treated me with respect rather than being a complete asshole. He told me "You are lucky we're not charging you a trip fee. Do you think we owe you a windshield? (Laughs)" THIS COMPANY HAD SO MANY BAD REVIEWS THEY HAD TO CHANGE THEIR NAME. read more

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windshield repair was done without a hitch in my driveway on the same day that I requested a service call...cannot recommend them enough...quality outfit five star all the way! I'm older and was especially thankful at the detailed explanation that was given to me by the staff of the work that was to be done and what to expect even in the worst case scenario! read more

A small chip turned into a long crack. My insurance was going to charge me a crazy amount to fix it. I price checked around town and Austin Windshields was the best rate with great customer service! Highly recommend. ​ read more

They were very responsive, arrived on time and completed the job quickly. I would highly recommend this company to friends and family.

Austin Windshield did a superb job replacing my Toyota Tacoma windshield, The price was fair and the service was fast! Two techs arrived at our home, the first did the removal and replacement. The second recalibrated the camera. Both worked efficiently and kept us advised of progress. They were easy to do business with! read more

Fantastic customer service and pricing. Had my driver's side window bashed out on the green belt. I first got an estimate from Lexus, and Austin Windshields was able to do it for over 60% cheaper! Plus they came to my work to do it immediately. Super nice manager that arranged it, and excellent installer who did excellent work. Highly recommend! read more

Austin Windshields - Auto Glass Services Near Me - Austin, Texas

Arrived on time, installed new windshield in 45 minutes. Excellent job, highly recommend!

Austin windshields made the whole process easy. Provided excellent customer service during scheduling and during the window replacement.

They were prompt and professional. I highly recommend them! The team arrived on time, completed the work efficiently, and the results were outstanding. Excellent service all around. A definite five stars! read more

Had a terrific experience with Austin Windshields. My car was broken into at a hotel and insurance sent me to Safelight. I was shocked that they wouldn't get to me for 4 business days! Called back and got a few more names. Jay picked up on a Sunday and had me scheduled for Monday morning! Noe let me know when he was in his way, and got the job done well and in quick time! I couldn't be happier with this read more

These guys are great! They were friendly and courteous and worked around my schedule so I didn't miss any appointments. They did a professional windshield installation at an excellent price and I recommend them highly. read more

Couldn't ask for better speed, service, and value... 10 out of 10 recommend! And, I was referred myself, so there's the proof these guys rock! read more

such an easy experience And seamless experienc. communication was wonderful. they were able to replace my entire windshield in about an hour while I was at work. highly recommended read more

I had a rock hit my windshield Sunday evening and leave a mark and by Monday morning it was an 18-inch crack. My insurance company gave me Austin Windshields' number yesterday and I called this morning. They showed up by 10am and it was replaced by 11:30. Excellent work, very friendly dispatcher on the phone and friendly technician who came to my house, and fast turn around. I would call them again and recommend them to anyone in a heartbeat. Thanks! read more

Stellar work. Long story short, I had previously been scheduled with another company who was becoming more and more disorganized. I called these folks just before noon and was told to expect a follow up call shortly. They were here at my office just after 2 PM and done in about 20 minutes. The work was done correctly and the rock chip is barely visible now. They're on the high side of the price range for a rock chip repair, BUT you get excellent service and none of the hassle of that certain nationwide chain that every car insurer refers everyone to. Local. Excellent service. Superior workmanship. What's not to give five stars for? read more

The team did a great job. Was very responsive and communicative. That's what I appreciate the most was text and phone calls. They just kept me up to speed. Would have been easier if just one person, but really who cares they know how to pick up a phone. They worked with my insurance and came to my house. Work was done maybe in 1.5 hours top. They worked with me on schedule around the crazy weather. Ran into a bit of snafu with wrong class size, but they were super apologetic and ended up getting it done same day anyway. Most importantly they communicated and kept me up to date on it. Would recommend for sure. read more

Austin Windshields replaced the windshield on my Subaru Forester last week. I got an appointment within 4 days of calling. They seamlessly worked with my insurance company. The tech arrived on time and finished the installation sooner than he estimated. About 10 minutes later another technician arrived to recalibrate the EyeSight feature which took much less than an hour. The windshield looks great, no more crack. And registration, oil and toll road stickers are back in their usual places. read more

exceptional, came to my house, service to repair an I-35 rock chip on my windshield, excellent communication and work quality, highly recommended read more

Austin Windshields - before - Auto Glass Services Near Me - Austin, Texas

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Decided to remove my feedback but they keep calling and texting us by message over and over again , we already replaced our windshield and we not longer need the services , good thing they responded fast and asked my vehicle vin number , please remove our number and personal information from your data we Don't need your service read more

1TIMEAUTOGLASS - Excellent Job. Jon Cox met me at a restaurant where I had a retirement function occurring and in less that 1 hr the job was completed! The auto windshield was replaced in my Highlander. A perfect job was completed & the car was left without a trace of dirt, or glue, etc!!! A perfect job at a good price! No inconvenience at all! Best auto repair service ever!!!! Jon Cox, I thank you for your professionalism!!!!!! Regards, Marlene Van Rens Retired Quality Manager read more

These guys came to replace my windshield at work, and they did it quickly and painlessly. Their price was also pretty good, and the windshield held up nicely. I would use their service again. read more

Five stars for the installer (super nice and professional), but minus two stars for failing to be on time and not communicating about the delay. We were given a time window of 10a-4p with the promise to call when they were on their way (30 min ahead of arrival). By 2p we had not heard from anyone, so we called and were told that the installer had a full schedule that day but would be there within the promised time frame or they would call us back. No call back, and didn't hear from the installer until almost 5p. I understand busy days, but you've got to communicate. Be upfront with your customers and set realistic timeframe expectations. It is unfair to your customers to not give realistic time frames, and it's also unfair to your installers who then get to deal with frustrated customers. You guys can do better here. read more

This is quite possibly the best windshield repair company in Austin. They have amazing customer service and were incredibly fast. I would recommend them without reservation! read more

I had a great experience! I got an appointment the very next day to come to my office and replace the windshield. They called me to let me know they will be there in about an hour, they showed up on time, quickly and neatly replaced it, no mess & really affordable pricing compared to others near Austin. I will must definitely recommend Austin Windshields to everyone I know. Btw, sorry for taking about 4 months to post my review. read more

Service was great. They had a little trouble finding me but when he did I was able to leave the tech at my car to replace the windshield. He offered a nationwide guarantee on the installation. Saying if I had trouble I could go to any location. So far no issues to report. Great customer service. I received calls prior to the service confirming the time and even changing the time. In all this was pretty effortless for me. Which is great since it was a chilly day. read more

I recommend Austin Windshields for service *very fair prices *great quality they only use new OEM glass for your car that was very important to me. I only want best for my car and thats what you get with these guys. Excellent service and value! I will use them again if I need another window. read more

Great service, they came out quickly to replace my husband's windshield. Friendly and professional installer. I would highly recommend these guys. read more

Austin Windshields responded quickly the next morning after a late night message when my rear window broke out. They came to my place of work before 11am the next morning and quickly and efficiently replaced the window and cleaned out all the broken glass even going around my kids toys in the back of the van :) The installer was also flexible in that I was teaching a class and couldn't stay for the installation so I left him with my keys and payment and he did all the work and just dropped them back to me. Very flexible and much appreciated. read more

These guys are excellent. I recommend Austin Windshields. I am a repeat customer. Late last night, I logged a windshield chip on their website, They called at 810 am today. They came right over. Friendly and totally professional. The repair tech fixed the chip in my driveway. read more

Horrible! Do not use. Installed a windshield incorrectly and it cracked 4 months later. Would not replace and horrible customer service!

This company is very professional and courteous. I am very pleased with the work performed and would highly recommend them to anyone in need of rock-chip repair or complete windshield replacement. read more

I hate to say it but I've had to replace more glass then most people.I won't go to anybody else though then these guys.They have even came to my work the day of.Being a repeat customer they have me a discount also .Highly recommend! read more

They were very prompt, arrived on time and completed the windshield replacement in less than 30 minutes. Incredibly efficient and priced WAY below the competitors. They did a GREAT job. Thanks! read more

Very Impressed! I'm on the move alot and Jas sent a guy to my location on time and delivered as promised. Very trustworthy, great price and a quality install on my Jetta's windshield. Thanks guys. read more