IAG was super responsive and quick. I needed a full window replacement from a break in, and Oswaldo was super friendly and got the job done in under an hour after traveling to me. IAG also got me the cheapest rate for anybody else who responded that quickly. read more

They came to my house the same day I called. Super friendly and helpful. I thought the price was very reasonable too. They replaced my jeep passenger side window. read more

Very fast, honest friendly service from these guys! Definitely recommend if you need windows or windshields fixed.

What a great experience all around! We have a very unique electric shuttle that needed a side panel glass and front windshield replaced. We had already ordered the glass from the manufacture but none of the main stream national glass chains would even consider installing, and we had a few pretty negative calls before we reached out to IAG. Independent sent out Oswaldo, and he was awesome and had zero issues installing both glass panels for us and was so kind. I had a great time talking cars and glass with him as he installed both panels. Customer service when booking was 5 starts, the install was 5 stars, and the whole experience was 5 stars. Price was also half of the only other quote we could get and inline with our expectations. Highly recommend! read more

I requested a quote for a windshield replacement as I was shopping around. To suggest a DIY is crazy! read more

Independent Auto Glass - A DIY suggestion is crazy - Auto Glass Services Near Me - Austin, Texas

Superfast, professional service. Highly recommend this company, and Osvaldo in particular.

Got my windshield replacement scheduled quickly and the work done efficiently and well. Oswaldo was the gentleman that did the work and he was awesome! Highly recommend this company and Oswaldo. read more

Got broken into and called them. They came to my house a day earlier than expected and Josualdo and Niko ended up fixing two completely broken window in about 30 minutes. The price was nearly $300 cheaper than Safelite and the service was awesome! My new windows look great. 10/10 recommend them as they come to your house or workplace to fix your windows. read more

Independent Auto Glass - Fixed backseat passenger's window on drivers side. - Auto Glass Services Near Me - Austin, Texas

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Steer clear this business. I had use this company several times to fix windshields for various work vehicles. They came out today to repair a windshield for me when the gentleman called me to tell me it was finished. I offered to pay him over the phone with a credit card, he told me I had to be there in person. I was an hour away and told him that if his office could call me or he could send a payment link or I even offered to give him a card over the phone he declined and said he was going to take the windshield back and did What kind of psychotic business is?! This is the 21st century I don't know of any service business that won't accept payment without having to be in person. There are plenty of safe measures that protect the business and the consumer to where people don't have to be there in person. This is an archaic practice and goes to show that these people, trust their customers which should tell you something about them, they're shady! Use someone else. I will be filing a complaint against their business with the Travis County District attorneys office as they are unethical and unreasonable. read more

Had a bean sized rock chip in my car and called right away. It was after hours but received a text back almost immediately telling me what info they needed to get me a quote. They offered to come to my home or office which are on separate sides of the city! Oswaldo came out quickly and did a great job!!! Fair price, kind and easy to communicate with. HIGHLY RECOMMEND! read more

Communicative, friendly, effective! You can hardly see the windshield crack - well done!!!

I agree with the other review, when requesting a quote the guy wasn't professional, not someone I would want to work with or give business too. read more

Oswaldo met me in a shopping center parking lot in south Austin. As soon as he got out of the van, he introduced himself with a big smile on his face. He had so much character. Very likable guy. He explained the processes to me and was very good at ensuring me that my windshield was going to be as good as new. His van had a ton of tools in it & it was very impressive to watch him work. He didn't seem to mind me chatting with him & asking him questions while he was doing the job. My windshield looks great I would most definitely recommend this business to anyone. Their reputation speaks for itself. read more

Had 2 windows smashed in. Mac came out same day and did an excellent job installing 2 replacements. I will definitely be using independent Auto Glass in the future. read more

I cannot rate these guys higher in every category. I came out to my car at about 10AM to see my driver side window smashed in. Called them at 10:30AM, within minutes they had texted me to gather info. They quoted me around $100-$200 less than competitors and had be scheduled for 4PM that evening within the hour. They were on time, friendly and professional. They made it the best experience out of a worst case scenario. I would recommend them to anyone! read more

I had a rock chip and due to coronavirus didn't want to go to a shop. Called Independent Auto Glass and the gentleman on the phone walked me through the whole process gave me a quote and informed me on what they could do for me. I scheduled an at home visit for a technician to come out and perform the repair. Oswaldo called me 20 minutes before he came over, fixed my chip and took payment. Oswaldo was professional and efficient. Highly recommend. read more

This company is great! They were able to come out very quickly and replace my windshield for almost half the price other places quoted me. Oswaldo was SO nice and professional from start to finish. I can't recommend them enough. read more

My car was broken into for the first time last weekend and I was not looking forward to the hassle of replacing the back window BUT Independent Auto Glass made it ridiculously easy and affordable. Oswaldo came by my work and had it fixed in about 1.5hr. He greeted me with a smile and was very professional. Now if my car gets broke into again I know who to call but hopefully that never happens again... read more

Oswaldo and his knowledge were great in what my needs were. Mobile service with great response time

I'm posting my review everywhere! One week into having my brand new 4Runner I got a rock chip. I was devastated. I called Independent Auto Glass, got Walter and everything was smooth sailing from there. He told me that there was a technician in my area. Oswald called me and arrived in less than 30 minutes. He was so kind and professional. I promise you this man is a magician! He has 19 years of auto glass repair experience and it definitely shows! read more

I've had to use these guys twice for broken windows unfortunately, but never the less they do very good work and have great prices! Hopefully I won't need another window replaced, but if I do I will definitely use their services again. Oswald was polite, and did great work for both of his visits. Thanks again! read more

Excellent service! I called about a crack in my windshield at the end of the day Monday and they sent Oswaldo out to my house the following day. He was super professional, got the work done in about 20 minutes right on the street where my car was parked and everything looked great when he was done. Price was very reasonable and Oswaldo and the person I spoke to on the phone were both very friendly. Super easy! read more

Oswaldo was amazing with my car a few days ago. Cannot recommend this place enough! He was very knowledgeable and worked fast.

Im not from Austin and am a student who's been here maybe a month. I had a rock crack my windshield pretty bad and after looking around this place was the best price. When I called everything was smooth and I was able to make an appointment that afternoon. They come to you so I just sat and studied until they arrived. I gotta say Oswald was not only one of the nicest guys I've ever met, but did such a good job. All my parking permits were put back on the windshield as well. I'm hoping I never have to use this service again lol but I'm very very happy with the end product. Thanks again to Oswald for his hard work. read more

I was unlucky enough to have a rock hit my windshield twice while on the highway. I called and they picked up on the first ring and scheduled someone for that evening. Oswaldo came by and was informative of the process as well as friendly. Hopefully, no one I know gets a chipped windshield but if they do, then I'm recommending Independent Auto Glass and Oswaldo. read more

My car was broken into late at night. I filed a claim with my insurance and they said I would have to wait four days for an appointment. I was worried because I did not have any way to secure my car. I decided to find my own repair service and I am so glad that I did. Independent Auto Glass provided excellent customer service making the appointment. They were able to see me same day and the quote was $100 cheaper than the company my insurance company wanted me to use. Oswaldo came out to my house to make the repair. He was very friendly and great at his job. The repair was done in under an hour! It looks great! Thank you so much! read more

Not enough great things to say about Oswaldo and his service! Even when his schedule got set back, he still came out to my home at around sunset to change my windshield with the most positive attitude. I can imagine he'd been in traffic for a while which would probably be frustrating, but you would never know based on how friendly he was during the whole experience. He even talked us through the process since we were curious. The whole service took less than an hour or so. Hopefully I won't need to change any windows soon, but if I do, this place is my new go-to. read more

Today my car got fixed by Independent Auto Glass. First Walter answered my call, and he gave me great customer service. He was detailed and to the point. This shop gave me the best price. Also liked that they came to where my car was at. I am so glad this business could help put my car windshield replaced. Thank you! read more

We called Independent after the company our insurance recommended couldn't fit us in for over a week. I spoke with Walter on the phone who was able to schedule an appointment for us the next afternoon, and Oswald came out the next afternoon to replace my windshield. Everyone we spoke to was friendly, courteous and incredibly helpful. After all was said and done, we ended up saving over $150 compared to the insurance's recommended company too. Would highly recommend! read more

It was a bit confusing calling them because apparently Independent Auto Glass is also known as Austin Mobile Auto Glass. Anyway, the price was very reasonable and Oswald did my windshield replacement. He was super courteous and professional with careful attention to details. I recommend them. read more

This company makes it SO easy! First Walter a series the phone and said he could squeeze me in within 3 hours. I thought i was going to have to wait at least a day or so! Then Oswald came to fix my windshield and it took him 15 minutes! He was so speedy and friendly, i will DEFINITELY use their services again!! read more

I called and left a message since no one originally picked up, but they returned my call so promptly and came out the same day! So if you feel worried if no one picks up your call, do not worry! They will call you back and are very good with communication. The tech, Oswald, made sure I made it to class on time and got everything done when he said it would. He was super patient with me and my truck, which had just chosen to not start in the afternoon unshaded heat of the day, and even managed to get me to laugh about it. Reasonably priced and fast service. AWESOME! read more

I was visiting Austin for the weekend and while my car was parked downtown in the night, someone jumped into my windshield and vandalized my car. The windshield was completely smashed with glass shards all over the dash and interior. I couldn't drive my car anywhere. I called Independent Auto Glass and they were able to come out on a Saturday (same day) within 2 hours and replaced my windshield. Oswald was very reassuring and did a great job replacing the windshield. AMAZING SERVICE and great pricing. Definitely recommend them! read more

Really friendly and on time. Best price in town. And even came back to fix a chip no charge. Great guy!