Great and friendly customer service skills. Sent a photo and got an instant quote. Arrived when…read morethey said and were quick and efficient at removing the built up junk (furniture and pallets) from my backyard. Thank you for your service.

What an easy way to get rid of some garage and yard junk! Farris sent a message quickly back on…read moreyelp with his number and sent a quote quickly. He came that same day to take it away and it was super easy. I highly recommend this team. Rachel of Round Rock

Very disappointed with the customer service from this landscaping supplier. We spoke with them…read moredirectly regarding missing materials that were never provided with our order, and they stated they could not offer any reimbursement or resolution for the inconvenience. On top of that, they expected us to drive back to the original location for the missing materials, even though our job site was over an hour away. We politely asked if we could pick up the materials at a different location closer to the project, but they refused and offered absolutely no compromise or assistance. Poor communication, lack of accountability, and terrible customer service overall. As contractors, we rely on suppliers to be dependable and willing to work with customers when issues happen. Unfortunately, that was not the experience here.

I made a major change in front of my house for the bed between the house and walk way. We turned it…read moreinto a zeroscape space. We picked up a truck load of rock, weed barrier and stakes. It was super easy to do business with them.

One problem with Yelp is unless someone speaks to the new current state, old negative reviews still…read morecarry weight when these may no longer apply. I have 20 years worth of direct experience with organic minded people and "Organic By Gosh" is awesome and a business I want to see thrive and succeed for admittedly very selfish reasons, i.e I want them in business because they carry knowledge, quality, ethics, and product quality and availability that will serve me in the future. I am new to Austin and I want all to know and hear what I have to say. The lady at the front desk is awesome. She obviously has been asked the exact same questions a thousand times, but with a smile and patience she will answer whatever you need to know as if you were her first and only customer. you WILL feel equipped with knowledge for your project. She will make sure you walk away with what you came to get, and often a little different because she masters her stuff and will likely teach you a thing or two. I came wanting to buy a large amount of organic compost. individual bags are way more expensive than bulk (for them it is manually intensive and cost on the payroll). They offered to let me get my own bags if I shoveled it myself at the bulk price (a huge discount). It was never a question about if this was even a remote possibility. The owner was contacted via the PA system and the answer was: of course, let them do it! All in real time with an atmosphere of cooperation and goodwill. Much of the negative comments listed in the reviews do not apply anymore. I can personally attest to that! This business is customer focused and addressed all it could. And clearly would get out of their way to address more if it was needed. When you are there, you can tell they want you as their customer to be satisfied. Never will you find fish lines in your compost anymore (what exactly was the problem anyway? was it toxic? I was amused reading the review). Nonetheless they reacted to the comments and now have filters in place to keep this from occurring. If you are a prospective customer I recommend you do as we did. Watch! Do not for a moment take my word for what I have to say. In fact I recommend you come in skeptical as I was so that you can take in the full experience. Organic for Gosh deserves the best recommendation and honestly that is what I am trying to do here. They exceeded my expectations in every way, which is why I am writing this. Take time to see how they do it. My soil and compost are so rich. My garden is going to be thriving, because the moment i put my hands into their product I knew this was gold. Not unlike anyone reading my comment, the moment I walk into a business I usually can tell if I want to stick around and inquire, or if I want to just run and never return. Don't believe a word I say! I have no personal interest or gain to harvest here. Please give yourself the gift of visit to this place. The people working there you will meet are all smile, good hearted, knowledgeable, committed to giving you the best they can offer. This is a rare occurrence in my world these days. One which you will enjoy and thank yourself for having given yourself the drive over.

I ordered 13 yards of Triple Power Compost, and was delivered only about half. I sent them photos…read moreand calculations showing that only 7 yards had been delivered. I got a reply that the remainder would be delivered the next day, which it was. But no explanation or apology about the shortage. My review would have been higher, except that about 10% of the load was yellow fat clay, a soil type which is not on this property. Spreading it should have been a breeze, but was very difficult due to picking out the clay lumps. I prefer to help out small businesses, but you get an "F" on this job and I'll go elsewhere now.

I recently encouraged my young son to collect aluminum for money. Once he filled a 30 gal container…read morewith crushed cans, we took his haul to what has to be the most expensive real estate in Austin in AM&I. On our first visit, the window gave him a $5 bill (a paltry 41¢/lb @ 12 lbs); however, our second visit yielded $4.92 paid in EXACT CHANGE! It was then that I learned another nearby recycler offered 50% more per pound, and have been traveling to Brown Ln ever since.

Terrible location and setup, but they pay WAAAY more than GreenGuy which screwed me out of…read morethousands on aluminum rims

A free municipal facility that takes a variety of items, including polystyrene and some hazardous…read morematerials. I've used them a few times, in the past few years. Staff has always been accommodating.

I've been to this recycling center many times. I appreciate that residents can take paint and other…read moretoxic materials here free of charge to be disposed of properly. The key word is "residents". I put residents in quotation marks because of the comments made by Billy K. While I understand that some drive from far off distances to recycle, the paint dumping service is for the residents of Round Rock like me who pay our monthly bill for the waste to be picked up and water to run in our homes. In addition, the Round Rock Recycling Center does mention that a water/waste bill is required for paint drop off days on their website. Every time I come here, the volunteers are friendly and are eager to help.

Still by far my favorite plant nursery. Wide variety, reasonable prices and those less common…read morebeauties you don't easily find other places. I discover a new plant or bush or vine or variety every time here. Shade and sun plants. Great service as always. CJ was a wealth of knowledge on plant care and patiently answered my questions.

It's planting season--and that means it's finally time to make the front of the house look…read morerespectable again and replace everything killed off during two Icepocalypses. I went to a couple different nurseries, but Leaf Landscape Supply ended up having everything I needed. The selection was incredible, whether you are looking for younger or more mature plants, and there was such a vibrant, colorful selection of flowers as well. The whole setup was easy to navigate and everything that was on my recommended landscaping list--they had it! Anthony was the true star and beyond helpful. He was knowledgeable, friendly, and I could trust that he was really making sure to help me select the correct plants I needed for my space and my needs. I don't have a green thumb, so I really did rely on his expertise. Thank you, Anthony. Whether you are a wholesale client or you're ready to make your home beautiful again for spring, I highly recommend Leaf Landscape Supply! 5 Stars!

This guy named Eddie truck number 95 was very helpful and very professional he made the whole…read moreexperience a great one!!

Thalia and the Break It Down crew have gone above and beyond in my experience. They helped my…read morecompany out with a very quick turn around time and were communicative, problem solving and professional every step of the way. I would highly recommend them to anyone using composting or recycling for their business.

I usually enjoy shopping at this nursery. In fact, I drive over 45 minutes to come here because…read moreI've always had good experiences. Unfortunately, my last visit was very disappointing. First, I was overcharged by almost $300. I didn't realize it until I was about 30 minutes away. After several phone calls, they agreed to refund the overcharge, but this should have been caught before I left. I was told the price check hadn't been cleared properly. Second, one of the bags of compost I purchased was full of mold and had turned into a mushy, unusable mess. I expect better quality control and more attention at checkout, especially from a business I go out of my way to support. I hope they address these issues because I'd like to continue shopping here.

Shoal Creek Nursery used to be a great place to find plants but what made it special WAS great…read moreservice. The SERVICE NOW IS VERY POOR. On busy times no one answers the phone no matter which selection you make. On at Tues morning finally I did get someone to answer the phone. They were not able to answer a simple question so they put me on hold to go ask someone else. They got back on the line , gave me an incomplete quick response and never ended the call. Then began talking to another customer about an order while I was still holding on. Rude and disrespectful. The poor service does not warrant their higher prices compared to Home Depot or Lowe's. I think that perhaps Shoal Creek seems more interested in landscape companies with big orders, not your regular homeowner. My experience at the Arbor walk Home Depot was so pleasant. Better value and friendly service.