I hired them to do an annual sewer line cleaning and evaluation. Communication was very fast and…read moreclear. We discussed in detail the situation and my concerns and they outlined exactly what the service plan and cost would be. We scheduled for only a few days later and they arrived on-time and ready to go. The work was completed quickly and I was given detailed information and advice for how to best ensure my system continues to function properly. I not only recommend them but will definitely be hiring them again.

If I could give more stars, I seriously would! A family member had an emergency. Tuan reached out…read moreto me then offered to reach out to my family member. He then booked an appointment. He came on time, explained the problem and fixed it at an affordable rate! Tuan had great communication, and was so pleasant! He even sent me an updated text to let me know my family members job was complete! How great is that?! Drains R Us/Tuan is now OUR preferred plumber! I cannot say enough about the professionalism and kindness that was given! Thanks again, Tuan :)

Kit was a amazing plumber. If you want the best! Hire the best!!! The value of the service was…read morefantastic!

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

Someone who answered the phone was rude the whole time wouldn't recommend just off the attituderead more

Valentine's Day did not go as planned for us this year. A major plumbing issue in our basement…read morebathroom caused the toilet to fill to the rim with debris and waste -- truly a nightmare situation. With it being a holiday weekend, most plumbers either weren't available or wanted nearly $300 just to show up without even guaranteeing any work. After calling around, we were referred to Ironside Plumbing & Heating, and I'm incredibly grateful we were. The technician arrived promptly, was professional from the moment he walked in, and immediately assessed the problem. He explained everything clearly, got right to work, and was able to snake the sewer line to clear the blockage. Considering the urgency and the holiday weekend, the price -- around $400 -- was more than fair, especially compared to what others were quoting. What stood out most was his professionalism, courtesy, and genuine expertise. He turned a stressful, disgusting, and time‑sensitive situation into something manageable, and we couldn't be more appreciative. We are extremely pleased with the service we received and would highly recommend Ironside Plumbing & Heating to anyone in need of reliable, honest, and skilled plumbing work.

Excellent service from Goodman Plumbing. Mike was…read moreprofessional, fixed an unexpected pipe issue, installed faucets and left everything spotless. I highly recommend -again.

Had a backflow ejection in our 1900 home and called Goodman after seeing positive feedback on…read morereddit and facebook. Their office was quick, friendly and professional, and understood how the city and Philly Water Dept works. Sean came out within 2 hrs of my call and was experienced with unclogging curb drains. He explained the problem, how to fix it and the price ($210) before starting work. He was done in under 15 minutes. I really appreciate his knowledge and never felt belittled or taken advantage of.

I called Kevin because our laundry room sink was terribly clogged. To my surprise, Kevin had a…read moresudden opening and he came right out within 15 minutes! They got the pipes cleared out quickly and thoroughly, and charged a very low price. We have had a plumber for years but over time the company has become unreliable. We are very happy to have found ourselves a new plumber! Now for the best part: my wife is transgender and if I'm not home, home service can be frightening and fraught. You never know what someone will do when confronted with a trans person. Kevin and crew were respectful and kind, didn't try to price gouge, and were friendly! I just can't say enough good about Kevin and VinKo plumbing.

Yes, he did amazing work. I would hire him back anytime. Prices are reasonable and he did not play…read morearound. He just did the job and left.

Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more

John came to my house to fix a broken pipe. His work was clean and I was surprised how fast he…read morefixed it. Best plumber in the city! Fast, reliable, and reasonable.