This is in response to the business owner accusing me of "wanting a discount or free service"…read more I was not asking for a discount OR service. My ACDelco battery that I bought from D&J died after a year. The battery has a 30 month replacement warranty from ACDelco. I was asking for the receipt for the battery so I can have ACDelco or GM do a warranty replacement myself. I was going to do all of this myself. Attached a photo of the battery that was giving low voltage. Serial #05089 Battery Build Code G053R (Gold, May, 2023) As you can see from my previous post, I posted the battery issue on June 14th, 2024 for a battery that has a giant "30 MONTHS" on it. Pretty unbelievable response.

HORRIBLE experience. DO NOT GO HERE! I was charged for 2 hours of labor even though I was only…read morethere for 1 hour, simply because two employees worked on my brakes, something I was never informed about beforehand. I was then told I was "lucky" they didn't charge me an inspection fee, even though inspections are free statewide. Christy offered a 10% refund but claimed she couldn't process a credit card refund, refused to write a check, and also couldn't figure out how to use Zelle, even though she offered to Zelle. Very disappointing experience and extremely unprofessional. I would not recommend this business. STAY AWAY!!!

The business was responsive and flexible. I arrived about 30 minutes late, but they still took my…read morevehicle in right away. The job was not an easy one--my Sprinter is heavy and nearly 10 feet tall. Despite that, they handled everything professionally. They mounted the tires, performed a wheel alignment, explained the results, and provided a printed alignment report. The customer waiting area was bright, clean, and comfortable, and the staff was friendly and helpful throughout the visit. Overall, I'm very satisfied with the service and would definitely recommend this shop.

I had them install all four tires mount and balance…read more All four valve stems are leaking and they did not balance any of the Wheels. All they did was mount the TPMS sensor and the tires and put them straight onto the truck. Provided are the pictures that I took of the leak and the wheels showing no wheel weights at all. Now I have to redo them and buy all new four valvestems and spend double the money to get them rebalanced and mounted again.

When Mike named his auto repair business, "Extra Care", he truly meant it. Over and over and over…read moreagain, he has gone above and beyond to help me. First and foremost, there isn't a more honest auto mechanic on the planet, with regard to pricing, with regard to diagnosing the problem, and with regard to how long the repair will take. Every time. Full stop. He's reliable. His expertise is extraordinary. He's on time. He would never ever overcharge or pad the bill. I'm a woman alone, and I cannot tell you how many times he's literally rescued me, so much so, that I feel absolutely blessed that he's my mechanic. Seriously.

This is a more accurate account of what happened:…read more I came to this shop because my air conditioning on my van stopped working and I wanted to see what the problem was and how much it would be to fix it. This business had great reviews on yelp and google so I wanted to try it out. And I wanted to see if this was a shop I could regularly come to as I recently moved close-by. I walked in and after roaming around to find someone, I started speaking with an employee who said the owner Mike was not in. He said in order to inspect the air conditioning, it would be at least $200 which is also their price for an oil change. So I should just get an oil change and they would do many things including looking into the air conditioning. He didn't say it was a full air conditioning check. Yet he said they could let me know what the problem might be and he would note it. I didn't really need an oil change. I don't think I was even half way there. I decided to try it out and see how this place was. The owner Mike called me back multiple hours later letting me know my car was done. I asked him about the air conditioning and he said he didn't even look into the air conditioning and that I came for an oil change. He said it would be $240 to look into what the problem was with the air conditioning. He said that was just to inspect it though and no guarantee of fixing anything. I was irritated and he then told me I was a cheap person. We were on speaker phone in the car with my girlfriend and her friend who both said they didn't like this guy, were not comfortable with him, that he didn't know how to talk to people, the way he spoke was not professional, and that I shouldn't work with him, because there are other mechanics I could go to that were good. Ultimately I decided to go pick up my car. It was a very awkward conversation with the owner in his little office room. I went to pay and I wasn't very comfortable paying, because this is not what I came there for. I decided to pay uncomfortably and observed the way the owner Mike was and he seemed pretty arrogant and with an attitude after done of 'here are your keys. Go walk over to your car and get it yourself.' I was trying to get input on what he saw in the car on his service as well and he casually mentioned multiple things he saw and didn't seem interested in explaining much at all. Really weird experience here especially contrasting to the other good reviews for this business. I guess he goes above and beyond for other customers. Wasn't the case with me.

I've brought a 2012 Lexus to them a couple of times over the past 12 months. The first time I…read moreasked them to take a "once over" to see what needs to be worked on, if anything. They were extremely honest and advised that the car was in great condition. The brake rotors will eventually need to be refinished due to slight warping, but it was nothing pressing. All that was needed was an oil change and fluid top offs, which they took care of at a very reasonable price. I brought the car in again recently for an oil change. Quick and easy and inexpensive service. Although I've only used their services twice, I opine they are quite trustworthy.

If you want the best for your car, Auto Logic in San Bruno is the way to go…read more For a lot of people like me, it's the ONLY way. Me? Repeat customer for life. The deets: I have a 1999 NB Mazda Miata with a rebuilt engine, but your mileage may vary. Let me start off this review by saying, good "Mom and Pop" mechanics and support staff are hard to find. To wit: PR Motorsports in Hayward closed a few years ago because the main and only mechanic had "an offer he couldn't refuse." When Mr. Mazda changed owners due to unforseen circumstances, well, I'll stop short there. What Auto Logic delivers is a world-class auto experience in every category: Customer Service, Communication, Attention to Detail, Value, Service and All-Around "Good Karma" vibe. My auto service need was fixing a leaky engine (from the aforementioned rebuild) that was LONG overdue. After an initial assesment, the estimate was up to a 2-day job and co$t wise, ended just being a little "teensy weensy" over the initial estimate price. I didn't care, because the constant calls to my cell phone regarding updates eased my concern. Timewise, the job took just a little over one day. That's it really. Only to say that I forgot how beautiful the drive is on H280 to and from my locale in the South Bay.

Sent out a request via Yelp Projects for quotes to get my car's side mirror replaced. Out of 5-10…read morebusinesses, Roland was one of three to respond and was the only one to thoroughly address my issue and provide solutions. Within his first response, he not only quoted me for service but also gave me options for which part to buy, and later added that I could buy the parts myself to save money. He was super accommodating when it came to scheduling and traveling to work on my car while I was at work, and was done well within a couple hours. He was professional, friendly, and efficient. Going to him also saved me well over $1200 compared to going for a repair at the dealership. Would highly recommend and would reach out again if I needed any other repairs, auto, home, or otherwise!

My car's transmission died and I put out a request for help/quote on Yelp. Of all the responses I…read moregot, Roland stayed with me the entire time to talk through the issue and also provided a second opinion on everything. Roland referred me to a place to get a full CVT replacement for my 2015 Honda Civic. Price was beyond reasonable. Roland then met up with me to do maintenance for the rest of the car and now it runs like new! What sets Roland apart from everyone else is two things: 1. He's a mobile mechanic; if you got an emergency or need flexibility on location, he's your guy. He comes out to you. 2. He has YOU buy the parts, so money saved not being upcharged by the dealer/shops. You tell him the issue, he tells you what you need to get (including links to Amazon, rockauto, etc), and agree on the labor price I recommend his services to anyone that wants the flexibility and to go with someone knowledgeable/honest. He's also a funny guy

We've taken several of our family vehicles to The Shop, and every experience has been excellent…read more It's hard to find an automotive service business that consistently delivers honesty, quality work, and fair pricing, but The Shop truly checks all those boxes. Matt, the owner, runs the business with a level of professionalism and integrity that really stands out. He takes the time to explain what's going on with the vehicle and never applies any pressure to upsell unnecessary services. That kind of no-pressure, transparent approach is rare these days and is a big reason we keep coming back. The entire staff and team are friendly, knowledgeable, and clearly take pride in their work. From the moment you walk in to the time you pick up your car, you feel like your vehicle is in capable hands. We're genuinely grateful to have a shop like this we can trust with our family's vehicles. Honest, affordable, and highly capable--The Shop has earned our continued business, and we look forward to many more years of bringing our cars here.

Super fast turnaround and fair prices. Fixed our power steering pump and AC in one day.read more

I've been bringing my Altima to Ken and Ryan since about 2020 and I've never looked back. They…read moreprovide friendly service with knowledgable expertise. I go to them for multiple services, from oil changes, brake pass, EVAP system issues, etc. I know there are many auto shops in the area, but I'd highly recommend Auto Logic over many of them.

AMAZING top notch customer service!! The front desk is so friendly and helpful and the mechanics…read moreexplains everything to you. Honest and friendly people here. I highly recommend this place for any and all car needs!

An awesome option for locals!…read more This auto shop is open full hours on weekdays and conveniently half day on Saturdays so that you don't have to take a day off to take care of your car. My whole family has been coming to them for oil changes and other problems with our cars. They are very honest on whether you need the service or not and do not try to sell you what you don't need. Pricing is super reasonable and much more affordable than other auto shops. My most recent visit was after I dropped a key into my gear shift area and they took care of it very speedily and didn't even charge me for it.

They did a fantastic job repairing my car. The damage looked almost irrecoverable, but my car now…read morelooks brand new. The team goes above and beyond to provide a good customer experience. I would highly recommend working with them