Customer service is very poor. Had a payment issue and they were unwilling to help resolve. Not to mention they called and charged me an additional $175 in shipping or "they can cancel the order" after I placed my order (instead of owning their mistake) for a set of fenders which has literally never happened in my life. 0 integrity from these people read more

I would like to share that this was one of the most disappointing experiences I have had when dealing with aftermarket car parts. Communication throughout the process was poor, and I had to reach out to Adam multiple times for updates. It took three separate attempts for me to finally receive a wing without issues. On the first attempt, the wing arrived with missing paint and noticeable paint drips. I was told this was how it came from the factory. Upon picking up my vehicle, I also noticed multiple handprints and dirt on the tail and surrounding areas of the car, which had not been cleaned. During the second attempt, the wing was replaced, but it had several scratches in different areas. For a $2,000 wing, I expect it to be delivered clean and free of any damage or defects. On the third attempt, I waited for Adam to arrive so he could personally inspect the scratches. He retrieved another wing from inventory, and I inspected it carefully to ensure there were no scratches or damage. The wing was then replaced on the spot. Overall, I believe this business would benefit from making improvements in communication, inventory inspection, and quality control. Greater attention to detail and double-checking completed work would significantly improve the customer experience. read more

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Issue with my s650 dark horse spoiler, has started to flex in the middle lip when cold, tried to reach out to them no response read more

Auto Addict USA - Auto Customization Near Me - Anaheim, California

Super disappointed with Auto Addict's customer service. 12/12/25 I purchased a spoiler for my son's Mustang as a Christmas gift. In early January, he was in an accident and his car was totaled before the spoiler was ever opened or installed. The part is still brand new, unopened, and in the original packaging. When I contacted Auto Addict, I was told they would not accept a return because it was "well" outside their 30-day policy. In reality it's only around 2.5 weeks outside their 30 day policy. I was hoping since it was a Christmas gift, they would take that timing into consideration . However, they said they do not offer any type of holiday extension or exception -- and showed zero compassion for the situation. I understand policies, but good businesses also show basic human understanding. This was an unusual circumstance, and the product is still untouched. Instead, I'm now stuck with a spoiler I can never use. If you care about customer service and flexibility, this is not the company I would recommend. read more

Auto Addict screwed me out of $1300. This company has problems. It's easy to talk to someone when you want to order something, but after that, good luck. They also have integrity issues. I ordered a custom Z06 style spoiler for my Corvette. It looked good in the pictures they posted just taking a quick glance. When I received it 2 weeks after they promised it would arrive, I discovered the paint job had a few blemishes and scratches. I decided I could fix this myself versus returning a large item like this. I installed the spoiler. When I finished installation, I noticed that the right side was tilted more than the left side. Something only car enthusiast would definitely notice. I talked to Moe, the sales manager, who finally agreed that it was a manufacturing problem. He stated that he had to work with the manufacturer to fix it, but he would get it fixed and send me another one. He had me file a claim with their insurer stating it was damaged in shipping. They paid him to ship another one. Another few weeks went by before I was able to finally reach him. He stated that the manufacturer agreed to fix it, but he could not send me another one until he sold the other 250 units he had in stock. He basically told me he was going to sell the other 250 units that he knew was defective before he could place another order with the fixed spoilers. This is a big problem with integrity, and it's fraud. After 2 more months, he sent me pictures of the supposedly fixed spoilers. He had measurements of part of the area that was off, but only part of the area. It looked okay in the pictures. It was better, but still off, so I accepted the order based on the pictures. Got it installed and it was still obviously off, just not as bad. In the pic, look at how the winglet on the right is tilted higher than the left side. Can no longer reached him. Emails go unanswered. The clerks that answer the phones keep telling me he is unavailable and he will call back. By the way, they all seem let you're bothering them when you call, kind of rude, not professional. Anyhow, I guess it's time to take them to small claims court. It seems that will be the only way I'll get my money back. read more

Auto Addict USA - Look at right side tilted up instead of straight. - Auto Customization Near Me - Anaheim, California

There headlights are garbage. My right headlight went out after a week or 2 and I had to do a bunch of things to get it to work again then the left one went out. I tossed them not gonna deal with them anymore. Don't get scammed by these horrible headlights. read more

They were hosting a Car and Coffee event today in Anaheim, Ca. Excellent staff, they were all very wand welcoming. Cool atmosphere, no burning rubber, no 2-stepping, no revving the engines. It was a nice time enjoying the amazing builds on those cars. Crazy!!! Lol It was a good time! Coffee was outstanding! Thank you! read more

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I orderd a carbon fiber zl1 1le wing for my 2010 camaro. I just want to say the quality and finish of it is amazing. Absolutely the best quality carbon fiber part I've ever received. I had one prior ti this not going to mention the company's name and it was Absolutely horrible compared to auto addicts. Thank you again. Matt read more

I recently bought some parts from Auto Addict. Their parts are top notch and high quality. They sell quality aftermarket parts for all types of muscle and sport cars. So far I have bought their umbra LED taillights and a custom fiber steering wheel for my 6th gen camaro. I'm so happy with my taillights and custom steering wheel! I get so many compliments everywhere I go! Drea helped me spec out my custom fiber steering wheel and did an amazing job! Great customer service and high quality parts from the team at Auto Addict! read more

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Horrible company, the phone number wont let you talk to anyone, they take days to respond to Email, told me product would be delivered in November 2023 , here it is march 2024 and still no product ( now they claim June !!!). Asked for a refund and they have been giving me the run-around for over a month. Finally agreed to refund for 15% charge that i agreed to, now they email saying 20% charge . Lame ass rip off . I should of read the reviews on yelp first . ‍ read more

PLEASE DO NOT ORDER through Auto Addict USA do not let them steal your money!! Over a month ago my body shop ordered a bumper, fog lights and a conversion kit. They received everything but the fog lights. Today the body shop calls me and says they called these people and weren't able to get an ETA on the fog lights that these people have MY money for and asked me to call. I call just to get a VERY RUDE lady saying the "higher up management" was on the other line with the body shop (LIE). There is NO higher up management in the building. I asked over 15 times to be transferred to this manager. I get this guy who wants to say MY money that was given to the body shop to do the repairs isnt MY money its theirs. He rudely hangs up. I tried to call back for over an hour with no answer. I finally get through to another gentleman who seemed like he was going to help, I was placed on hold and than hung up on. I try for another hour to call, no answer. I call from a different number and I get told that they can't speak to me, the body shop has to call. Again I was asked by the body shop to call because 1 they have more important things to do besides play phone tag or spend all day trying to get ahold of someone and 2 because my car is DONE but waiting on fog lights that was ordered almost 2 months ago!! But on their website it clearly states it takes 2-3 days to process the order and 5-7 days for shipping. This place is a scam!! I will continue to leave reviews and contact the BBB until someone tells me what's going on with fog lights or refunds my money!!! They have received almost $2200 of MY money because I thought this was a legit business!!! Shame on me... wont happen again... I do also have all my calls with this place recorded!! read more

If I could give zero stars I would. They won't respond to messages or email back after I tell them I'm having issues with their s650 euro tail lights. I've called a couple times to be told someone will get back with me. I've never had a issue like this with any other business. Do not waste your money here. They obviously don't care about quality or customer satisfaction. There's a reason Yelp and Facebook reviews are so poor! It's a shame too because I was really wanting to get that Terminator hood too but you will not see another dollar from me and hopefully other people that see this will be swayed too not give you any of their hard earned money as well! There's plenty of other reputable places to spend my money on. read more

Terrible customer service. I have tried to start 2 chats and have called 3 times with no response. They actually answered and hung up each time. They advertised free shipping but tried to ad $165 for shipping to my order read more

Got my car tinted by Moe. Amazing guy and excellent service. They were able to turnaround the car super fast despite being busy. And the tint turned out amazing! read more

I ordered the terminator hood about 3 months ago the wait is no problem the problem is the lady on the service line will tell u anything to just get u out the way. I've called once every month just to see if there's any updates. At first she told me 4-8 weeks after a month of waiting ok no problem following month I called 3 more weeks that's fine I called again now for the third month tells me 4-8 weeks again. Like I said the problem isn't the wait for me it was just the lies and attitude. I give it 2 stars because I was dying laughing when she told me who told you this info mind you those 3 times I've called it had been all with her. I'm an idiot tho because I found somewhere cheaper and ready to ship so I tried to get a refund !ALL SALES ARE FINAL! ok cool wtv Ima have to just wait my point is if your going to order from auto addicts do no expect good service do not expect any email or any type of notification or updates just expect a package to be delivered that's it. I also sent a email and never got a response back read more

I recently called auto addict to ask more about a few products I was thinking of buying. A girl named Bri answered the call, she didn't know much about the products I was asking for. I didn't feel comfortable enough to buy something from her if she doesn't even know what she is selling. I was very disappointed in the poor knowledge of their products from one of their own representatives. read more

10/10 recommend the Cadillac CT5 Blackwing replica spoiler. High quality. Great fitment, direct bolt on. Took great care of me. Looking forward to purchasing more parts! read more

Auto Addict USA - Replica Cadillac CT5 Blackwing spoiler - Auto Customization Near Me - Anaheim, California

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This shop is amazing they have the highest quality products on the market! I own a pair of umbra c8 tail lights for the 2019+ Camaro and they add a mean aggressive look to my car. Moe at auto addicts really takes care of his customers and makes sure they are satisfied and taken care of. They do revolutionary work transforming peoples cars. You can check out all their builds on YouTube they have done for many clients! This place is amazing and are leaders for car modifications. read more

Auto Addict USA - 2019+ Umbra c8 tail lights - Auto Customization Near Me - Anaheim, California

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They did an excellent job on my car! Moe and the team was absolutely amazing, they were very communicative and told me the step by step process from start to finish. My tint job turned out better then I expected! While I was there, I had a few questions about wrapping; Moe was super informative and also recommended I get the wrapping done in the colder season instead of right there and then. I already picked out my vinyl color wrap, I'm just waiting for a few more months before starting! read more

Auto Addict USA - Model Tesla 3, 2022 at 20% Tint - Auto Customization Near Me - Anaheim, California

Receive my bumper the box was not damage but the product inside was dented, scars from ruff handling and some part missing paid $945 for bumper , then they say I can file it on the insurance after 2 weeks of knowing this , but it had to be damage in house. We have no time for this after spending our money for missing and damage parts , got tired of the waiting game paid extra for bodyshop to fix my new used part . The end good luck, lady was nice on the phone that one star for her read more

DO NOT ORDER WARNING DO NOT ORDER from this company. Worst buying / ordering experience I've ever had from a USA company. After placing my order almost a week latter I'm told it shipped but I would have to arrange the rest of the shipping and acquire my own broker and figure out the logistics using their shipper. Tracking number did not work so I called the shipper they insist on using XPO and was told not my package has not been picked up just a label created. All this time I could not get a email or text response from Auto Addict even right after they messaged me that I would need to do all this. I sent several messages saying just cancel my order this is ridicules. So what do you know I get zero response and they ship it 2 days after I tell them not to then told oh can get it back and charge you the $300 US shipping. What a scam. I then had to take 2 days off work as they threatened to just deny delivery and charge me. One day of to deal with getting a broker and filling all that out then it comes the day they are going to deliver and I get a call saying oh we drive a transport can't deliver it to your address. Like wtf I order huge items all the time never had this issue. Had to take an other day off to drive 20min each way to pick it up. So on top of the big price I already payed for the extra shipping and duty now I'm out an other $800 for time off and driving my truck to pick it up. What a gong show Now finally after all this get to the install with zero instructions only half the mounting hardware and it does not even fit properly. Message them for help and they have no idea what I'm talking about totally no help at all. read more

I dropped Moe * the owner* 2 of my cars and he did an amazing job! Fast return time and excellent customer service! Will be coming back again. 10/10 read more

Do not order from this company. I called them a week ago to cancel my order because it was taking to long to ship. The girl told me that she would send it over to be cancelled. I have called them everyday to verify cancellation but no one will now answer the phone. Now today I get a shipping confirmation for the item I asked to cancel. So now it seems they don't want to cancel orders but will probably have me return it and pay shipping and a restocking fee. Not acceptable at all just a horrible business. read more

Called them after ordering parts from another vendor and received help within a few minutes, the employee was very kind and competent. went out of his way to get me a wiring diagram and I was all set within a few hours. read more

I have to say that I am very disappointed. I have been reaching out to you since 6/29/23 and now it has been over a month and nobody has bothered to reach out to me. I sincerely regret having received these taillights from your company as a gift from my son. This is very unfortunate because I really do like the taillights, but the circuit boards for the wiring harness are not protected from water. I have been pulled over 2 times now and I have received warnings about my brake lights being out. I am going to have to take the taillights off of my car, because I can't get a wiring harness to replace the faulty harnesses you have sent me as replacements for the 1st ones that went bad. I am not happy about doing this, because I have to take my rear bumper off the car just to replace the taillights with the Factor tail lights in order to drive my car. I only put about 5000 miles on my car a year and I can't even do that this year because the brake lights do not work. I even looked at the website to try and buy additional harnesses so that if something happens with the new set, I would have backup harnesses to replace them until you come up with a better design to protect the harnesses. However, you do not sell the harnesses. What can I do to either get new harnesses or return the taillights and look at buying them somewhere else. read more

Dropped off my 4 series here to get tints and they turned out great! Really appreciated that their team went the extra mile and that they provided me with a lifetime warranty. I've recommended some friends here as well for tints, wraps, and aftermarket parts and they have yet to drop the ball read more

I went to them one time to get new wheels for my Tesla they told me they'd get back to me the next day if I emailed them , I emailed several times and never got a response back this place will act very nicely face to face but once your back is turned they don't care even a little bit about your car or what you want to do to it read more

terrible customer service. they never call back. C7 carbon is a much better company and also have a better product.

Bought a bumper in January 2024 weight of the lower part of the bumper caused the upper grille to split and Crack horizontal. Messaged them because they have a 1 year warranty they have been super unresponsive. Bumpers still hanging be a week. On top of that since the bumpers about 3 inches lower now because of no support it caught something on the road and smash into my AC condenser causing it to Crack and leak. read more

If you need any parts, upgrades or even any custom ideas done for your car hit up the guys at Auto Addict! I had a vision for my car and they hit the nail on the head every time! Never have had any complaints! Ask for Moe, he's the fucking man! Here's some pictures of the progress on my car all done by the guys at Auto Addict! read more

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Don't hesitate doing business with them. Great vendor of Anderson Composite carbon fiber parts. Was able to get my Carbon Fiber trunk in 3 weeks where most other places would take more than months to get. Moe is absolutely awesome and took care of me by providing me updates and making the whole process of buying smooth. Took all the stress out of ordering and it was shipped in a timely manner. Would look forward to doing more business with them in the future Thanks a lot auto addict read more

The fact that I created an account specifically for this review should say enough! I ordered some headlights over two months ago in mid June. I waited about two weeks and decided to call to see if there was an update on when these would ship out. I was told that they were being ordered to their warehouse and I should receive an update two or three weeks in to July. I obliged and waited an entire month for an update that I never received. After reaching out and basically begging for an answer I was finally told that I should receive an update within the end of the week. That was last week and I still haven't been contacted on any of the emails/texts that i've sent. At this point I just want my money back. They never answer and it seems that they prioritize only their local clients. If you're not going to care for your customers you should stay local and close your online shopping. read more

Sold me a bent and damaged bumper, smooth talked me. Refused to take the bumper back, told me it was fine to take it to a body shop they would know what to do.. so I did the body guy told me the bumper was trash and to come and get it nothing he could do.. the grills would not go in fully, bottom lip was so warped it was 1/2 inch off from the tabs. Save yourself the hassle and go through ikon motorsports. That's were I got my last bumper no issues and about $500 cheaper. I'm not the only one who has been scammed I see a guy on Facebook also got scammed 1,600 bucks. Stay away from these cons read more

The absolute worst communication of any company. I spent $3k with them and emailed multiple times after I had not heard from them for a month. No response. Their automated email responses says to reply and someone will get back with you. Never happened. Tried calling. Never an answer and never returned calls. I was able to start a conversation with them through Messenger and was told that paint was taking a while. So, I waited another month without ever hearing from them. Now they have automoted responses through Messenger and will not reply. About to turn it over to my attorney to handle. Do not do business with these clowns!! read more

I've paid over $20,000 to this company to fulfill my dream car and Moe who is the head of the company stole my money and did a complete shit job on my car. He would leave me on read for months at a time and his customer service was absolute dog shit. Do not trust Moe or this company they're selfish and don't care about their customers. I'm filing a lawsuit against them for negligence towards my car. Not a reliable company at all. read more

Anybody who's looking to customize their whip but not too familiar with the pricing...make... model... brand ...style etc... this is the shop to go to. These dudes are not your everyday mom and pop Mickey Mouse garage shop. They do not leave you waiting on hold they returned your calls they're very informative about their merchandise their brand the installation and pricing is out of this world 100% Fair and if you can't afford it at the moment they'll work with you and it got payment plan options read more

Low quality parts, awful customer service. I do not recommend you come here if you value your time and money.

I sent my 2022 ZL1 off to Moe for a full custom build. I spent a ton of money with the company. My car looks absolutely gorgeous, they did a very good job. The problem I have with this company is how horrible they are with communication. Initially, Moe will seem responsive and treats you like you are a top customer. Eventually that will fade and he will dodge your calls, not respond and leave you waiting days, if not weeks, to respond. Once my car was delivered back to me, it was damaged. Moe made a lot of excuses about taking too long to file a claim, then he agreed to give me $825 out of the $1025 in damages. I agreed to settle and then he ghosted me. I still haven't heard from him. I had to file a dispute with my credit card company to get my money back. This company is very shady and do not let the good attitude that Moe Initially displays, fool you. This company will ghost you and run from their responsibilities!! BEWARE!!! read more

Sent an email inquiring about some racing parts about 2 days ago never got a response.Got parts ordered elsewhere.smh