I can't say enough good things about Mark Phillips' work, pricing, and prompt service. I brought…read morehim a car with a botched paint job over some deep scratches. Mark could feel the poor bondo work and quickly developed an affordable, quality solution at half the price of other shops. He also got me in the next day. I'd give him 10 stars if I could.

Over the past 50 years we have lived in many places from Hawaii to Maryland. We can say without…read moreequivocation, that no body shop has delivered a better experience. Mark is conscientious, competent and customer-oriented. He was patient in dealing with the nuances of an insurance claim. He completed the work on time and below estimate. He delivered results with the vehicle that went way beyond our expectations. We would give him 10 stars if we could.

These people stole my car. They took it in on octi10 2025 for a simple bumper replacement, then…read moremoved to Astoria. I tried contacting them multiple times and they never responded. It has been 2 months now and I am contacting law enforcement. My insurance company could not contact them and stopped paying for my rental. I stopped by their "New" location and it is an abandoned auto shop.

I would recommend Mason Autobody to anyone! Their estimate was by far better than any other & the…read morework was exceptional. Having a mixup as to time for pickup when finished they remedied by delivering my vehicle from Seaside up to Ocean Park, Wa. that's great service!

I cannot say enough good things about the people at Freds Autobody. We had to bring a car in for a…read morerepair estimate from an accident. (not our fault) they were amazing from the get-go. Very knowledgeable and understanding. We were having an awful time with the insurance company and Freds crew helped us through the whole process. This crew truly cares about the customers and not just making a buck. Thank you, Freds, for making an awful situation a whole lot better. You definitely earned some forever customers.

My 202O F-150 got T-boned. My Insurance company didn't recommend Fred's Carstar but I insisted…read moresimply due to Logistics. What a terrible mistake that was. I contacted them, took if it in for them to do and initial inspection & take pictures. They said no problem and made my appointment for 6 days later. After the truck sitting at their shop for another 5 days they called me and said they don't have anybody qualified to work on aluminum body vehicles. Ford F150 trucks have been aluminum since 2015. There is no excuse good enough to account for my unnecessary inconvenience and 11 days of waisted time. on top of that, it looked like they wiped all the dry erase inspection markings off with mud puddle water and left weather stripping dragging on the ground when they brought me the truck.

We recently had our vehicle towed to the Classic Body Works lot when our truck engine caught fire…read more We called the company to make sure our vehicle was there. The person on the phone stated that he could not check because his system was down. my wife called several hours later, and he was rude to her. He told her that he had already spoken to me and that his system was still down. I rented a car in Astoria and went searching for my truck. It was on their lot not 100 feet from the office door. It amazed me that he did not even attempt to look for it. My insurance company moved the truck to a dealership for repairs. They even had the nerve to charge us storage fees even though he didn't know the truck was there. Bad service.

They did some bodywork. Then caused more damage than they repaired. Would I recommend them? No…read more Would I go back? No.

Great service, excellent repair to my Toyota Sienna. Ellen schedules, keeps you informed very…read morepleasant to work with. LOCALLY OWENED !

Clear explanation of what needed doing, prompt repair, friendly office and tech staff. Thank you!read more

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

Fantastic customer service and the work on our car was done with high quality parts and workmanship.read more

The GT collision team represents among the highest levels of customer service I have experienced in…read moreLongview (HANDS DOWN). The Information provided was accurate, responses to inquiries were turned around very fast. Answers were clear and were detailed enough for us to make informed decisions, minimising the end to end time to process complex transactions among a number of (insurance) parties. The attention to DETAIL.....UNPARALLELED. We were referred by a friend and could not be more pleased. Tate and the ENTIRE team, we could not be more appreciative for all of you. Thank you for making our vehicle situation a seamless and pleasant experience. Gena & Shannon Graham (Aaron Wilkie)

My Ford Expedition needed help on the right side after another car had sideswiped me on hwy 6. They…read moredid an outstanding job fixing both doors and the rt rear side. I am sorry that I kept calling them as I have never before owned such an expensive vehicle. They repaired my car on time. I highly recommend E&E auto repair!

If I could give them negative stars I would. We paid them $982 and they had my car for 3 days when…read moreit was supposed to be there for 1 day. They gave us a quote for a price but then added $100 at job completion because they didn't realize it was a three stage paint job. Isn't this what they do for a living shouldn't they know when they bid a job out the paint that is needed? They also said they would do a better job than the dealership, that the dealership would just dab the two touch up spots (pictured) with paint which is exactly what they did. We would have been better off driving into Portland to the dealership to have it done. There are new chips in the paint on the hood that were not there when we dropped off the car as we inspected in the parking lot when we dropped it off. The owner is extremely rude and aggressive. They do not have any customer service skills and refused to call the dealership for payment directly. Instead they called us and then we had to call the dealership to call them. I recommend going elsewhere. If you go here prepare to be disappointed and not get what you pay for.

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!