After a poor experience with a local big name dealership, we decided to check out AutoBoutique. We had done a bit of homework on the internet and knew that they had a Toyota Camry that we were interested in. The car was very clean with no significant damage, except for a very small ding on the passenger side rear door. The CARFAX report stated there had been one front end accident, but that all damage had been repaired. Also, the tire inflation warning light was on. The salesperson said maybe one of the wheel sensors was bad. We were able to test drive it, but couldn't drive more than 20 miles, so we were unable to bring it to our regular mechanic to have him look at the car prior to our purchasing it. But we decided to go ahead with the purchase anyway. After finalizing the paperwork, agreeing to their trade in value for our old car, and arranging for financing, the salesperson said that he had a bit of bad news. Two of the lugs on the right front wheel were missing (we hadn't seen that) and they had to keep the car overnight to have their garage repair it. So we said, OK (what else were we supposed to do?), and drove back home. Drove back up the next day, and checked out the car once again. Glad that we did, as the lug wrench and jack handle were missing from the trunk. They took the necessary equipment out of another vehicle and put them into our trunk. They also had changed the oil. No charge for the overnight repairs and service. We drove the car for several days before being able to bring it to our mechanic to have him look at it. He said there was indication of a second accident involving the rear end of the vehicle, which had not appeared on the CARFAX report. Also, the oil pan was leaking and needed to be replaced, there were definitely some issues related to the accident(s), and the car needed an alignment. The repairs cost us over $700.00. So the great deal that we thought we were getting was not so great after all, but we went into it with our eyes open, more or less, and knew we were taking a chance. However, I doubt if we would buy from AutoBoutique again, unless a location opened up closer to our home, so that we could have a mechanical inspection done prior to purchase. The sales and finance staff were all a pleasure to deal with, however - Alex, Ali, and Eugene. We did have a good time buying the car! Just wish we had had a bit more accurate information available prior to making our purchase. I would recommend that anyone contemplating purchasing a car from these folks be prepared to do their homework and really check out all the systems ahead of committing to buy the vehicle. That being said, I think we will still get a good number of years out of our Toyota Camry, and in the coming months, if our purchase proves not to be working out well, we can trade it in on another car. C'est la vie! read more

This is a terrible place to buy a vehicle- communication is nonexistent and online information different from what's on actual vehicles- was interested in buying a vehicle but walked away after being ignored and vehicle information was shady read more

They will run your credit, not call you for days and sell the car that you told them you were ready to buy right from underneath you!!! I contacted them this last weekend in regards to a specific car, they gave me the final out the door price, and Sunday I called to tell them that I was interested in purchasing the car. I was asked to fill out an online Credit application, which I did, and that someone would call me on Monday. Monday came and no one called, so I decided to give them another call. I spoke with Andrew, and he told me to fill out a Credit Application. I told him I already did and I am ready to purchase the car NOW. He said he will make sure everything looks good on my credit, and give me a call back. Minutes later, I received a notification from my credit score app that the dealership pulled my credit (keep in mind my credit score is 750). Monday night comes around and still no return call, even though I know they ran my credit. I called again...I was told by their "Online Sales Department" that Andrew was busy and would call me back, he never did and they closed for the day. Tuesday is here and I called them right when they opened and their "Online Sales Department" told me Andrew is with clients and will call me back. 3 hrs later he calls me and tells me "Unfortunately I sold that car last night to someone else, it's first come first serve" They sold it "Monday night" to someone that walked into the dealership after they had run my credit for this specific car that afternoon, first come first serve? I don't think so! In summary, their "Online Sales Department" is completely useless as they can't properly handle an Online Sale. DO NOT fill out their Credit Application online as they will pull your credit and sell the car you want right from underneath you. Slimiest dealership I have ever dealt with, stay away and buy your car from a dealership that has ethics. I will be reporting them to the BBB as well. read more

Auto Boutique Jacksonville FL is failing to process & deliver tags. We purchased a very nice 2014 Toyota Camry from this Dealer on 3/14/2021 in an otherwise surprisingly pleasant and efficient transaction. Dealer PROMISED to file our signed paperwork immediately and have permanent hard tags sent to us BEFORE the 30-day temp tags expired. Dealer failed to do so. We called Dealer day 29 and Dealer kindly overnighted 2nd set of 30-day temp tags with their second PROMISE to have our already-paid-for permanent hard tags sent to us ASAP. Dealer again failed to do so. Last week (May 2-8, 2021), with only 1 week remaining on our 2nd temp tags, we called the Dealer on 5 separate occasions -- every time dumped into their voice mail system where we left clear messages for 3rd set of temp tags and our permanent hard tags, but Dealer NEVER returned a single one of those calls. Our 2nd temp tags expire today and this Dealer has not resolved this issue. Further, Dealer charged us $899 for an optional "Zurich Shield" we did not want (which they told was was mandatory and could not be waived) -- but is, in fact, optional. In other words, the gentlemen processing our paperwork overtly lied to our face. Based on my experience, I would NOT recommend buying even a diet coke from this Dealer. Run, Forest, run! Run away from Auto Boutique! read more

Jones Auto Group sent their drivers down to pick up a Dodge Challenger on 2/2/18, which had the original rims on it when my husband, Ray viewed the picture on their website and this is the picture that was sent to his customer. They changed the tires and original rims on the car without his knowledge and on the driver's way back to AL, one of the tires blew out. They sat on the road for hours waiting to get assistance to get the tire change because the black and silver rims & tires Auto Boutique put in place of the original rims and tires was missing the lug wrench to take the rims off so they were unable to change the tire themselves. I just saw the car today and the rims are damaged and the tires are bald. Ray called the dealership on 2/2/18 and was told someone would call him back. It took a while to get a return call. The guy at the dealership told him that the rims were switched out because a female purchased a car and she wanted the rims on the Challenger that Jones Auto Group purchased for their customer. He claims they forgot to take the picture off of their website and put the new picture up with the black and silver rims & tires. I am sure it took them a while to come up with a lie prior to returning Ray's call. Now, Ray had it on the speaker phone and I heard the conversation. He said he told Ray that he was sure they could work something out, but he had to get with his manager first. He told Ray he would call him back. Ray did not hear back from him. On 2/3/18, Ray called him once he and the driver got back from purchasing another tire for the car. Of course the guy had a totally different lie this time. He said we had already changed the picture online prior to Ray purchasing the car. I know for a fact that is a lie because I personally went on their website yesterday to see if the car was on their and it was no longer on their website. Ray told him that he had a picture of the car with the original rims because he sent a picture of the car to the customer to see if this was the car she wanted. The guy said he had explained this to Ray before he purchased the car. Ray told him he never saw those black & silver rims or tires before. Ray also told him that was very careless of them to let the drivers leave their dealership with bald tires on the car knowing they had a 6 1/2 hour drive back to AL. The guy told him that his manager said it is unfortunate that the tire blew out, but he did not feel that he was responsible for it. Ray told him that they deceived Jones Auto Group with this purchase. Jones Auto Group will never purchase another car with Auto Boutique. It is sad that this is the first time that we have ever done business with this dealership, but it will be our last time doing business with them. Me personally as a spouse, I would not recommend anyone to deal with Auto Boutique. Their carelessness could have caused the drivers who picked up the car to have a bad accident or loss of life when that tire blew out, but thank God our Lord and Savior had his angels watching over them as they traveled. read more

Decent price. But when car was bought was forced into expensive warranty, oil wasn't changed and coolant was low. Car wasn't clean

This is the second car we bought from them and love these guy's. Great prices, great customer service, and all around great people. I would recommend Auto Boutique to anyone that need a good car for a great price... read more

I financed my first car today! Andy was super helpful and informative throughout the process. I would ask for her if you can. The finance man was less than pleasant but *shrug* that's how most dealerships are. Come knowing the terms you're looking for and stick to them. Over all, it was a good experience. read more

They provide a nice and friendly environment. The salesman isn't pushy by any means and they'll help you get what you want.

In April, my husband purchased a vehicle through AutoBoutique. We got it financed through a financing company named Westlake, and had a signed contract, and a $2500.00 down payment, and out the door. In May, we tried to call and make a payment to the finance company, when the payment was due. We found out that they had not yet finished processing our contract or created an account to even receive payment. (Going to try to give as much information as I can without representing the fault of the finance company, as that is a different issue on another BBB Complaint.) We were then contacted by the auto dealership asking us to add "myself" to the application/contract. Remind you, we already had a signed contract out the door. Okay, fine, we added myself to the application/contract. We NEVER heard anything back from them for weeks and weeks. We had made several attempts to contact them, my husband and myself, trying to get through to a member of management or even the finance department. Still, no results. My husband even got put on hold, and listed to them talk crap about their customers for over 45 minutes (they didn't realize someone must have accidentally put him on speaker, or set the phone down and forgot to press hold), and still no one ever picked up the phone. In the meantime here is where my complaint comes in.... Shortly after that phone call that was made to us from AutoBoutique asking to add myself to the contract/application, we started getting alerts for more credit inquires!!!! This was over 30 days/6 weeks since we left with our purchase. They did not ask us if they could do it, they just did it. We did not give them further authorization to run our credit at all. By this time, we had had the vehicle for six weeks already!!! Last week, Autoboutique called demanding us to return the vehicle. So, we demanded they give us our down payment back. We wanted to file a lawsuit however, we signed an Arbitration agreement (which is where you cannot get the law involved pertaining anything in the contract/application). We took the truck in, and discussed what was going on again. She admitted that this situation was fault of their own and that better professional practices should have been used. She even furthermore, stated and agreed with us that running our credit several more times without authorization is ANOTHER CASE, (which was not a part of the arbitration agreement)!!! My husband and I are very disappointed that it has come to this because we really loved the truck!!! HOWEVER, NOW WE DON'T HAVE A TRUCK, AND THEY HAVE DAMAGED OUR CREDIT!!!!! We also want everyone to be aware that they add all types of warranties and services to your contract/application that you have to pay for that may not even be applicable to your vehicle. AutoBoutique added on a service that was supposed to repair rips in upholstery or repair faded paint, etc., and we were not even able to use the services while we had the vehicle. People please contact the people that the additional services or warranties are through and make sure that your vehicle is covered. They will lead you to believe that the services are Great! But they aren't great if you can't use them!!! read more

The process of selecting a car and filling out the paperwork was easy enough, but it took three weeks of calling and leaving multiple messages to get them to send a check to pay off my trade in. I had to make a car payment on a car I no longer had during that period. When I finally spoke with a real person, the woman told me that she had called the lien holder two weeks prior but wasn't able to pay off the loan because she didn't have the account number. So she knew for TWO WEEKS that this was the problem, but couldn't contact me about it despite having three methods of contact for me as well as for my husband. That was the only time she called me back. The woman I consistently talked to was rude and would not call me back with updates, despite consistently being asked to follow up with me since I so often had to check her work. My new financing company finally got the paperwork faxed to them despite me purchasing the car three weeks prior, but the documents were incomplete and now have to be resent. When I contacted Autoboutique about this, I asked for a return call when there was a fax confirmation or some way to verify that the documents were sent so I could tell my financing company. The woman was very rude when I asked for a call back, saying she always calls me back (she did only once). My husband has had to follow up with them time and time again to get any kind of paperwork processed. So I wouldn't recommend Autoboutique unless you have the kind of time needed to track down every little bit of paperwork and relentlessly call and email to follow up on everything. read more

After all, my wife and I received an excellent service, a great price and the most of all a wonderful car. Very honest, to the point and knowledgable staff. No hesitation needed to do business with this dealer! read more

Andee was very laid back, helpful and honest. She made sure we were well informed throughout the entire car buying process. I would definitely recommend buying from AutoBoutique and working with Andee! read more

Terrible. I live in California. The girl ran my credit 3 times in 3 different banks even know I was approved. Do not let this place run your credit more than once! You drop down 10 points everytime. They asked permission to run it but that's where they get you.. they say you approved it but I did NOT approve it to be ran 3 times. Ridiculous place. What a joke. I talked to the lady after and she said this is how it works blah blah blah. No help atttt alllll read more

My car broke down on a Monday (worst possible timing) and I was scrambling trying to find a cheap mode of transportation to get myself to and from work that week. After finding what seemed to be a beautiful Infiniti G37x Sport for about 40% cheaper than the New England pricing (I live back in Boston, MA), I was compelled to do more research on the vehicle and learn more about WHY it was so much cheaper.... I got the carfax and the airbags had deployed 2 months after being purchased brand new... all repairs were made and the car had a clean title (not salvage).... This was something I could live with but I wanted to confirm the air bags were re installed correctly.... so I called Auto Boutique, had them drive the vehicle to a local Infiniti dealership, and inspect the vehicle for $180 (I paid for this remotely from Boston) -- The Infiniti dealership, also a 2nd and honest opinion, came back on the vehicle, and told me the car was in good shape, had the proper airbags installed, and gave me a rundown of a very few menial issues. Brakes were brand new, and the only thing wrong was a broken cup holder lid (who puts the lid down on it anyways lol) so that wasn't a deal breaker... So off I go buying a one way flight to Jacksonville, FL to check this car out... Took a cab from the airport and finally saw the vehicle. Took it for a test drive, and was surprised by the condition of the car ! Auto Boutique did have a very basic (at best) garage (which was actually a tent outside with some DIY'er car mechanic lol) sketchy at best, but I told them I needed X, Y, and Z to be addressed, and they got on it and fixed all issues.... I then tried to negotiate the price, and they were pretty firm... I reiterated I took a one way flight, and to at least comp the fee I paid for the Infiniti dealership inspection, and they did !! - Great car, I drove it up over the weekend back from Jacksonville, FL to Boston, MA and played with pretty much every option in the car along the drive. One month later, the tires needed to be replaced (as expected).... Got sport tires, and has been driving perfectly since 6 Months later, and the fuel gauge isn't reading accurately.... This is a simple fix that costs about $100.... No other problems with the vehicle at all -- I'm glad I didn't spend nearly 50% more on the vehicle in the Boston Area, and took a chance on this one... It drives strong, doesn't shake or have any indication that its had an accident, engine compartment checks out as well, and I've put over 10,000 miles on it since I got it. I'll be enjoying this ride for a while :) Thanks Auto Boutique for being reasonable with your customers Give 5 stars for pricing, customer rapport, and honesty. I didn't feel pressure to buy the vehicle from Julian who helped me throughout the process who was effective at getting back to emails in a timely manner, down to earth, and personable read more

Just bought my car from Auto Boutique. Ali and Eugene took great care of me. They were knowledgeable and friendly and their selection of cars will please anyone. I would definitely recommend seeing these guys if you are ever in the market to purchase a car. read more

Auto Boutique is the place to get your car in Jacksonville, Florida!! The sales staff were great to work with as well as the finance department. They have been professional, kind and helpful throughout the process. Reach out to Ali in sales and Eugene in the finance department they are both great. #autoboutiquebestplacejax read more

CREDIT CARD FRAUD!! My girlfriends credit card received multiple unauthorized charges after giving her card info to auto boutique. Luckily she gave them her credit card with fraud protection and not her debit card info. Don't trust these guys!!! read more

Auto Boutique in Jacksonville, FL does NOT even deserve 1 star...If I could give 0 stars I would. They provide good customer until they get your money. They are dishonest, they do NOT follow through on their word and they don't even provide the BASIC customer service of returning a phone call. SAM (the LYING service manager) is the WORST and needs to be demoted! I purchased a vehicle IN CASH and was promised a transmission replacement. He lied and said it was done. I came from GA to pick up my vehicle TWO WEEKS after purchasing and couldn't even make it back home before the check engine light came on and the supposedly replaced transmission started slipping. SAM told me to take it to any Chevy dealership near me and he would take it from there. Now that the work is completed, they (SAM the LYING service manager and ALEX the incompetent general manager) are refusing to pay. I have paid cash for a vehicle that I am now unable to retrieve due to the ROGUISH, DECEITFUL, MISLEADING and most of all UNTRUSTWORTHY actions of SAM and ALEX`S unwillingness to provide adequate customer service by accepting the responsibility after his inadequate employee failed to follow through on his word. read more

When we first went to the dealership they were very eager to earn our business. Veeto helped us and was very nice. We bought the car on a Friday and drove it home (45 mins away). When we got there and my husband pulled his work bag out of the back seat HUNDREDS of tiny german roaches scattered!!!! They all took off running into the compartment where the seatbelts go into the seats and under the carpet where the seats bolt to the floor. We immediately called back to Veeto and he apologized thoroughly and said to bring the car back and they would get it taken care of. We drove the car back to them 45 mins (which was horrific because of the amount of cockroaches everywhere). They would not pay for a tow truck. Upon arriving back to their dealership it was full of customers so the branch manager Alex met with us and was trying to be very quiet about the situation. Initially he tried to ask us if we were going to wait for the car to be bug bombed. I quickly explained to him that a "simple" bug bomb would NOT be enough as there were HUNDREDS of tiny roaches everywhere and he needed to make sure this issue was resolved but it would not happen in one day. He overly assured us that this issue would be resolved by Monday and no need to stop payment on our check or back out now. Monday rolled around and we were unable to get anyone on the phone alllllll day. My husband eventually showed up to the dealership after work and it was COMPLETELY EMPTY and asked why no one had been answering his calls all day.... they stated that they had been busy earlier. The branch manager Alex wouldn't even speak with him. Veeto was again very nice and super apologetic. My husband also asked if there was a three day lemon law and he would like to have his money back. The branch manager told Veeto to tell us there is no lemon law with used car dealers. My husband was then told the car wouldn't be ready until Tuesday therefore he had to then have me drive another 45 minutes from home to pick him up. They said that they did not have the capability of giving him a loaner car. Tuesday comes once again all day still unable to get anyone on the phone... my husband shows up after work and once again the dealership is completely empty. They were busy earlier and couldn't get to the phone but he can wait on the car it will be back from the detailer shortly, one hour max. He waits almost THREE hours and finally the car is brought around. They have stated that the whole time the car was being detailed. As soon as my husband opens up the door there was a dead roach therefore they had obviously not vacuumed it right before they brought it back. They assured him it had been treated all weekend and taken completely apart and the roaches were taken care of. At this point the check had already cleared the bank. Again my husband confirmed if we could just get our money back and leave them the car.... they stated no. He drove the car home and noticed multiple live roaches on his commute. Once he got it home and darkness came they all came out again....hundreds of them. TONS of them on the inside and the outside of the car. The car was clearly still infested!!!!! We contacted Orkin to come to our house and treat the car which did not work. Now we are stuck paying $550 to a fumigation place to tent the car in hopes that this will fix our problem. We have owned the car for almost three weeks and have yet to be able to drive it yet due to the roaches. After reaching out to the dealership again they offered us a credit to for another car. We have no interest in any other cars on their lot, therefore were stuck with this COCKROACH CAR. If youve made it this far in reading Be careful of this dealership and their upfront covers of being nice and a high end place. They will in no way live up to what they say.... read more

Bought a car from out of state, and they made the experience very easy. The price was reasonable, they took care of shipping, and brought the car to a different dealer for an impartial inspection. Very happy. read more

Very relaxed car buying experience with great prices! Ali was awesome, very helpful and up front during the entire experience .

If i could put 0 stars i would. DO NOT COME HERE. They are a bunch of idiots and have no clue whats going on. I have been here for over 10 hours and no one knows whats going on. Sure the prices are decent but the cars all have problems. They dont clean anything or care about you. A bunch of scumbags. Go somewhere else read more

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! We bought a Honda CRV from them. They are messing with the Carfax reports! The car has since been inspected. It was involved in a major accident. The carfax showed a minimal damage report. We have replaced several parts on this car with only 20,000 miles on it. It is literally falling apart before our eyes. These guys are as shady as they come. If you buy a car from them, you are asking for serious problems. read more

Horrible experience. At first the sales people were very helpful and we got to look at the cars I was interested in. When I choose my car, it took more than an hour to get the paper work printed and sorted through. They were trying to get us out fast because it was closing time and the guy from the finance department refused to explain the breakdown of the total payment to me and my parents until after I signed. I should have seen the red flag at that point, but I already lost the car I wanted the day before because it was sold so quickly and this was our first time purchasing a car from a dealership. While signing I saw a charge of nearly $2000 for a Zurich shield and I asked what that was about, the finance man kept saying that it was just a thing that all their cars already had and that it's a warranty for it that we couldn't really do anything about like the dealer fee. So I signed. When my mother asked again to clarify what that fee was, the man basically said to sign quick or to leave because it was 7:20 and they close at 7 (again I was waiting for him to finish my paperwork since 6). When I took the papers home, I realized that $2000 was absolutely optional. Coming back tomorrow to discuss with a representative or another finance person, hopefully resolve the issue. read more

My wife and I purchased a vehicle from Auto Boutique late summer 2017. The salesperson was polite and helpful - no issues there. Less than a month after purchasing the jeep, the transmission blew and had to be replaced. Shortly after that, the vehicle had suspension issues. Now, the vehicle needs a new engine. Not criticizing Auto Boutique for the transmission issue; these things happen. I believe the company was aware of the engine and suspension issues and should not have sold the vehicle without making appropriate repairs. My wife and I are not mechanics and trusted Auto Boutique was doing the right thing. We are pouring thousands of dollars into this vehicle for repairs. Tried to work with someone at the company to at least meet us halfway and unwilling to help. The high rated service and ratings mean nothing based on the dishonesty my wife and I have experienced. read more

My wife and I were searching all over online for a used Prius. It was super difficult to find the perfect car paired with an amazing dealership selling it. Then we stumbled onto Auto Boutique and when I say we had a 10/10 experience that is an understatement. Greeted once we arrived by a super friendly guy named Ali. Told us to take our time, check out any car we would like and let him know if we needed anything. So we test drove and fell in love. Went inside to process the paperwork and Eugene was a humongous help with every single step. Explained the process thoroughly and made the car buying experience hassle free. I had no idea there were 7 year/100,000 mile warranties on used vehicles. Eugene explained the different packages offered and I understood all the fine print between them. Extremely pleased with the staff/facility appearance and most of all the car we are going home with today! I am recommending Auto Boutique to all of my friends without a doubt! read more

If I could give zero stars I would. I contacted the dealership over 2 weeks ago about a car, I was told it was In Transit and would be availlable in a few days. I called everyday for a week, and was told several different things (still in transit, at dealership, Getting detailed and we have over 20 cars to be detailed). I even offered to put a deposit sight unseen but they wouldn't allow me to do that. I was told I would be the first one called as soon as the car came in. I called Friday and they said it would be in by end of day. I called Saturday morning and was told Monday, then not even 4 hours later I get a TEXT (not even the decency of a phone call) but a text to tell me the car sold to someone out of state. How could that possibly be when the car wasn't even there yet?!? And why wasn't I offered that option. Not to mention, I already had an approved loan, which they knew. This dealership lives up to the typical stereotype. After the way they handled themselves Pre-sale, I don't even want to find out how they treat you after the sale. I will never buy a car from them nor recommend them to anyone. read more

I bought my Son's first car here. Good, clean cars at a great price and friendly staff.

I contacted Auto Boutique on 10/05 about a listing I saw, with no pictures, as it was a new arrival. I asked if I could be sent pics once it arrived. They said yes, it will be a couple days. On Wednesday, 10/07 at around 5:30pm, I noticed they uploaded pictures. I then called about coming out to see it. They closed at 7pm so we waited till the next day as I am an hour away from the lot. I made a test drive appointment for 10/08 at 4pm. I showed up at 3:45 and checked in with the receptionist. Was told to have a seat until a salesperson was available. I asked if I could look around the lot. I was told no. Really??? What if there was another vehicle I might be interested in?? Finally got sat with a salesperson to be asked what I was there for. Um..... I have a 4pm appt to look at and test drive a vehicle. She then asked which one, still confused because I had an appt, so I told her and she told me that it was not on the lot because the upholstery was being fixed. I was asked to come back tomorrow, 10/09. I was unable to make that happen as I had left work early on 10/08 for my already scheduled 4pm appt. I asked if I could put down a deposit to hold it until their doors opened on Saturday, 10/10. I was told they could only do non-refundable deposits. You would think for my inconvenience because of their mistake and for the sake of gaining a customer they would have tried to make their potential customer happy and offered me a refundable deposit option or maybe said, you know, it's just the upholstery, why not let them take a look? Something. This was totally infuriating, an absolute waste of time and very disappointing. Why are you scheduling appointments for test driving a vehicle that is not even on your lot?? I even let them know I was on the way, since I'm an hour away. I told the sales rep that I had been working with L**a and was told well shes in internet sales. The communication between the departments could've saved me two hours drive time or possibly gained them a new customer. I wondered why it hadn't sold before I got there. Now I know. It hadn't been on the lot for anyone to see it or test drive it. Had a friend call on Friday 10/09 to check availability and was told it was available and scheduled an appt to test drive. Went right to my contact not 2 minutes later and was told its in process of being sold. So here they are again, scheduling test drive appts and the car not being there. I know my review will gain me nothing and my business won't mean anything to them but I felt the need to pass on my experience. read more

Extremely disappointed that within 45 days of buying a vehicle I have already had to make almost $1000 worth of repairs to the car. They were "gracious" enough to replace brake pads yet didn't mention the bad fuel pump or battery. I won't be back and highly recommend that everyone else stay away. read more

Amazing service!! Great prices and was easily helped with any questions. Highly recommend to anyone trying to look for a reasonably priced car. read more

Don't waste your time with this hole in the wall dealership. I have been trying to purchase a vehicle for the last 2 weeks and now have been told that it was purchased yesterday. This doesn't come as a surprise because the vehicle wasn't even on the lot this weekend when I drove by to look at it. I provided all of the information requested to see what type of financing they could offer even though I already had a loan secured through another bank. Never seen a place take weeks to get back with a financing offer. Typically dealerships get back within hours and are blowing your phone up to try and sell you something. Could never get anyone to return my call the entire last week. Probably because the vehicle was already sold, but they didn't have the balls to tell me. Go to a main stream dealership and save the hassle. Seems Auto Boutique likes to add a bunch of additional fees on top of listed price in the tune of $1165 as well. read more