Chris Williams was a big help showing me around with patience and honesty. Highly recommend. When…read moreI'm ready to buy again I will go back to him for sure.

I saw the vehicle online and it looked in great condition. I contacted the salesperson and…read moreexplained my situation. At the beginning, the service was excellent and the process went smoothly. Everything seemed fine until I went to pick up the vehicle. When I arrived, the hood was peeling. The salesperson told me they knew a place that could repair it at a low cost because they do work for them. I asked for the contact information three different times and never received it. One of the seats does not go up, and although I was told the seat motor would be replaced, the replacement part turned out to be used and was already installed on another seat. Also, while most dealerships wash vehicles before delivery, this one was not cleaned. That was not a major issue for me, but it added to the overall experience. The most frustrating part was the temporary tag situation. I called one week before it expired and was told it was not ready yet. I reminded them that it was just a tag transfer and that the expiration date was approaching. I was told they would call me. I called the day before it expired and was told I had to pay a fee. I have purchased several vehicles before and have never been charged an additional fee after the sale for something like this. Then I was told there was a "hold" in the system -- which is not my responsibility, especially with a temporary tag about to expire. I felt this was handled irresponsibly. I asked them to have my tag and seat repair ready and told them I would pay the fee, but then I was told installation had already been paid for (the shop is owned by them). I requested that the amount they planned to charge for installation be credited toward the tag fee they created. I was told they would speak with the manager, but I never received a proper resolution and was charged anyway. Shortly after the sale, I was asked to leave a review. Based on previous experiences purchasing vehicles, I prefer to wait until the entire process is completed before writing a review. I wanted to make sure everything was handled properly first. Unfortunately, this has been my experience. At the beginning, the salesperson said this was the easiest sale he had ever had. Unfortunately, I can now say this has been one of the biggest disappointments I've experienced when purchasing a vehicle. I do not believe this is solely the salesperson's fault, which is why I am not mentioning his name. However, management and leadership need to improve. The lack of professionalism and accountability is very concerning. I would not recommend this dealership based on my experience.

Carlos was straight forward, no gimmicks. Got a great car at a great price. Once we decided on the…read moreAudi, the out the door price was exactly where it should've been and he had us outta there in less than 45 minutes. Excellent experience!

I bought a car through Carlos and found out that there's still a lien on the car after I paid for…read moreit in its entirety.

The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

I truly enjoyed everything about my purchase. Marianni and Joshua were friendly and professional …read more The made a my car buying experience . Thanks UDrive for giving me a chance. Low down payment easy terms and monthly payments. I'm absolutely in love with my 2015 Hyundai Sonata .

From the owner: Locally Owned and Operated, Trustworthy and Honest Dealership…read more Products: Used Cars, Used Trucks, Used SUVs, Work Vehicles, Work Trucks, Work Vans, Family Vehicles, Reliable Vehicles. Services: Financing, Car Loans, Warranties, Low Down Payments, Referral Program, Bad Credit/No Credit, No SSN Required, Trade-Ins, Buy Here/Pay Here, Mechanic Shop, Bilingual, Habla Espanol, Hablamos Español. Brands: Dodge, Lexus, Toyota, Nissan, Acura, Kia, Volkswagen, Hyundai, Chevrolet, Ford, Chrysler. Location Notes: Located on Atlantic Blvd, across from the Car Wash.

*update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

They are selling lemons,they make you feel so special and welcome after you make a purchase you are…read moreforgotten, you can't get any service they are always busy but are quick to tell you okay your 30 day warranty has expired when all the time you've been trying to get an appointment but they put you off because they are so busy and short-handed, so now it's been 3 months and I forced to take the car to a mechanic who lets me know that everything under that hood has either been zip tied or silicone glue back together the car is a death trap it's going to cost twice what I paid cash for it to fix it m&j Auto don't want to hear any of that because you have a ass is warranty but they fully well knew that this car wasn't any good when they sold it I have pictures I have documentation I have a mechanic that's willing to say that this car was in an accident and they just pieced it back together they didn't even use both they used zip ties and blue . This is a 2013 Mini Cooper s that I purchase cash in May I have been able to drive the car because I've been having issues with the AC that's what I thought anyway but after taking it to a mechanic that's very reputable I found out that it's not just the AC it's everything so I guess I will have to take a loss but I would advise if you are in need of a car don't I mean don't look at m&j's Auto.

This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.