My experience with Alfa Romeo was exceptional, my sales man Jassiel was very informative,…read moreexperienced, kind and worked very hard to get me what I wanted, Everyone there that was involved in my purchase were wonderful and helpful, I'm very happy my experience there and all the people that helped, I love my new car, Thank you guys ! Kelly

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

Update October 9, 2025 + October 11, 2025 + October 16, 2025…read more Service Consultant Luis Pagani is the worst at dealing with clientele care and rude either on a text or on site. Doesn't care at all what the client needs and never solved the reason why I brought my vehicle in the first place. Ignored completely everything I spoke to him about but thankfully Juan (Ecuadorian gentleman) was able to resolve and fix everything with warranty taking care of everything. Picking up my car today was such as ease. Only thing was it was not ready even though they texted the day it was ready for pick up. The complimentary wash that website and mail service they suggest if you bring the car for an oil change is NON-EXISTENT (so do not fall for it) Also I made sure to place things in a way but obviously when you leave your car for maintenance at this establishment their staff tend to take things without asking. Hope those $3.00 in quarters were worth it and leaving the interior of my car upside down too. It is not worth it at all to be treated by one of your staff like Luis Pagani did through the entire process. My lease ends in May 2026 and definitely I'll be taking my future leases with Audi to a different dealership as I refuse to be treated again this way. If you're having some type of problem or you're mad at something/someone don't bring your negativity/problems into your work place. UNPROFESSIONAL to say the least. ---------------------------------- I've been leasing cars here for years but the moment I try to request a service because my car has a vibration sound/feel on the rear back I get totally ignored by their employees Lisa and Kim. I'm still waiting for my call from the service department and haven't had any updates so far. After 14 years with Audi this is the second time my car has a problem and normally it's a recall situation. I guess I'll have to look into a different Audi dealership for my next lease.

We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

This review is on the sales team as I have not yet had an experience with their service dept…read more After a very bad experience at another dealer, i drove to Warren Henry without much hope of finding what I was looking for. Islam helped me and was so friendly and kind! He priced out so many options for me, including other brands and a buyout of my lease. He made sure I got the car I wanted and then some! Ismet was also very friendly and helpful. Even after I left with the car, the follow up phone calls from the team (including Liron) were amazing. They all worked very hard to get me what I wanted at a price point I was happy with. THANK YOU for restoring my faith in car salesmen & in Infiniti!!

Buying my first car was a complicated experience but Alon was so helpful because he took me through…read morethe process step by step, answered my questions knowledgeably, was patient with me, and helped me find the perfect car. He helped me get the best price and I would recommend working with him for your next car! Thanks Alon for all your help!

In Florida I just don't get it how they give you a price but then they have about $3500 in fee fees…read moreand it's not taxes and registration. It's just random free fees that they can charge you over here like in California the documentation fees, 80 bucks over here it's 2000. It's pretty laughable, but it makes me want to get in the car business out here if I could do that.

WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

This was a great experience from the moment I walked in just to look at a vehicle. I walked out…read morewith a new friend ANNA HERRARA a new Range Rover. It was so easy.

I'm writing to review the Range Rover dealership in North Miami, known as the Range Rover of North…read moreDade. While the dealership was beautiful, and the salesman very professional ; I am extremely disappointed- and displeased with the purchase we made at the dealership. I was in the market for a Range Rover sport and I was assured the Range Rover was " inspected" by the dealership , but they were adamant it could have only been purchased with a thirty day warranty. I was reticent, and I was rushed, but given the quality of the dealership and the fact I was given the word of my salesman ( I took the gamble.)The car sat at the airport for almost three weeks. Upon my arrival back in the states -I immediately had serious issues with the car. My mechanic informed me the car had water damage and clearly other items that would have been easily discovered by any competent person detecting the car. When I called the service manager he said the car was only ( safety inspected). I felt this was a classic bait and switch. After ten thousand dollars, rental cars and months of down time I felt a need to " warn " people about this and to never by a Range Rover without a warranty. This deal ship will never get my business again. Sincerely Greg Baptist

Great people Great service…read more if you are in the market for new or pre-owned vehicle, give them a call

I made an appointment for car service today even though I was shocked that my best advisor Javier…read moreno longer works at the Aventura location anymore I was still well taking care of by his formal colleague Sergio Salas service advisor he told me exactly what I need on my car today and the prices so I won't be surprised and the break down of my mileage And what needed to be done to have my car running smoothly . sergio provide fast pace customer service and spoke clearly as to what need to be done with maintenance I really appreciate this location really nice people and they make you feel welcome from the time you arrive to finish great job this aventura location is phenomenal

Tova Shmalo makes the process of leasing or buying a new vehicle very easy. She gets you excellent…read morerates. Everything is done from home. The car is then delivered to your front door with all the paper work ready to be signed. One two three and you're done. I highly recommend U Auto Lease (Tova Shmalo) very highly.

Had a great experience, tried what I could with the dealer myself but U Auto Lease was able to get…read moreme an even better deal and gave solid advice along the way. Car was delivered to my door and whole process was seamless despite issues with my insurance company. Thanks, will be back for my next car purchase!