We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

Best mechanic in the world! Been coming here for more than…read more10 years. Great customer service too! Also car buying options available. Ask for andrei he is the best!!!!

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

Terrible customer service. They don't help and they don't respond. They kept me waiting for a month…read morejust to provide an estimate to extend my warranty, and I still haven't been able to renew it. They show no interest in their customers and don't even understand how their own company operates. Every time I call, I'm transferred to the wrong department, and I've spent hours trying to reach the right person. Even though the cars themselves are very good, I do not recommend this company at all. Our experience was an absolute nightmare.

HUGE shoutout to Ari!!! The only car salesman/manager who somehow made buying a car feel less like…read morea dealership visit and more like winning a game show with free snacks and horsepower. From the moment I walked in, Ari went above and beyond to make sure I found the perfect vehicle without any pressure, gimmicks, or "let me talk to my manager" Olympic performances. Ironically... he was the manager, so he skipped the dramatic disappearing act entirely. He answered every question, worked hard to get me exactly what I wanted, and somehow made the whole process smooth, stress-free, and actually enjoyable. I came in expecting a headache and left feeling like I'd just adopted my dream car with the help of a very patient wizard. If you're looking for someone honest, professional, funny, and genuinely committed to customer satisfaction, ask for Ari. The man deserves employee of the month, a raise, and probably his own dealership reality show. 10/10 experience!!!!

Disclaimer: I haven't purchased a car from this dealership, so I can't speak to their sales…read moretactics, lease terms, or pricing. The reason I wanted to write this review is because of how welcoming and genuinely polite everyone was. I was only there to pick up a car for a friend, and from the front desk staff to the sales team, everyone treated me with kindness and respect; even though they knew I wasn't buying anything. At most dealerships, once they realize you're not a potential customer, the attitude changes and the "polite act" drops. I really dislike that. But that was NOT the case here. Their hospitality is top-notch. They even have a full coffee shop and a gym inside the dealership. Yes, literally an actual coffee counter with a full menu, staff, baked goods, fruit, cold brew, etc. And it's complimentary. I've been to many dealerships including Mercedes and Range Rover, and I've never seen anything like this. The space is clean, smells fresh, and has great AC. My only minor criticism is that the music was a bit too loud for my taste. Other than that, I could honestly hang out here all day sipping my Americano. Salute to the team! hospitality like this is rare.

had them do the abs sensors and abs module on my e38, fair prices and quick service, would…read morerecommend!

Not much had changed, still an honest family run auto mechanic shop now specializing in European…read morecars.

The customer service here with Sonel was excellent - above and beyond. His assistance was such an…read moreimportant part of resolving a complicated hybrid battery replacement on my Prius. He thoroughly explained the Toyota warranty on these costly parts. The mechanical work on my car was completed in a timely manner. I also want to note the exceptional ambience for customer care at this dealership. They provide very comfortable spaces for customers who are waiting during service including a "quiet" room work area and a snack bar. Definitely 5 stars‼

Here's a strongly worded review that gets your point across while keeping it grounded as a personal…read moreexperience: I had an extremely disappointing and frustrating experience with North Miami Toyota, and I feel compelled to warn others. A family member of mine was sold a vehicle that should never have been put on the road. Not only was the car unsafe, but it was also significantly overpriced for its condition. What makes this even worse is the way the entire deal was handled--there was a clear lack of transparency and professionalism from start to finish. To add insult to injury, they failed to provide all the required paperwork, which is not just poor customer service--it raises serious concerns about compliance with legal obligations. Buying a car is supposed to be a straightforward and honest process, but this felt anything but that. This experience left us feeling taken advantage of and misled. I strongly urge anyone considering doing business here to proceed with extreme caution, ask plenty of questions, and double-check everything before signing anything. Trust is everything in this industry, and unfortunately, this dealership did not earn it.

Buying my first car was a complicated experience but Alon was so helpful because he took me through…read morethe process step by step, answered my questions knowledgeably, was patient with me, and helped me find the perfect car. He helped me get the best price and I would recommend working with him for your next car! Thanks Alon for all your help!

Please be careful. I took my car for service and the next day I had a flat tire and rim was…read morescratched. Terrible! No one took responsibility for it and all they can say is that their videos and pictures are not clear so they can't be certain it was not there before. I've had several issues in the past with the service department and this will be my last time there.

Very nice car show room, i saw more than 20 cars there from Dodge Challenger to 2006 Ferrari F430,…read morethey gave me best possible deal on 2015 Maseratti Quadroporte Convertible saving me $8k. I hope this guys will keep same prices and relation to customers

From the owner: Highline, luxry, exotic and sports vehicles. Concierge service and an inventory selection for the…read morediscerning car buyer.

Nessi I wanted to thank you especially for your kindness today. You went above and beyond for me. I…read moreknow my situation wasn't ideal and you did everything you could to make it happen when no one else would. I'm grateful to Mark T for his professionalism and kindness and also Nicole for the same but Nessi, you saved my life today. It was so important to sell my car today and to move forward and Nessi at auto buy made it happen. I don't know how to explain how grateful I am to you. Thank you so much.

Third car I try to sell to this company and they still don't compete with carmax. Waste of time…read more The rep told me "go straight to carmax don't stop at any red lights on the way" they offered me 7k while carmax offered 12k.