Just purchased a 2015 Nissan Leaf SV from Auto City as a third car for our family (daughter is back from college for the summer) and I had an extremely positive experience from start to finish. The owner Sam came across genuine and helpful over the phone when I called to inquire about a 2013 red colored Leaf he was advertising at a good price. His personality and good nature over the phone helped motivate me to drive to Redwood City from Saratoga to see the car. When I got there the car was better than advertised so I was happy, but I noticed he had two more (newer) Leafs on the lot too, including a higher price newer 2015 Leaf in white (was my favorite color and options). He told me that one was not ready for sale yet and needed a couple of small fixes and not yet made fully ready to advertise, but I wanted it anyways and I ended up buying the one I wanted. The online advertised prices these days have to be very competitive to match the market out there and businesses usually post their bottom pricing online. His price advertised online was competitive with private party valuation that KBB gives. And as a dealership he provided the services of DMV registration and all that, so I now prefer to buy from him than from a private party. As I said the car was not fully done and ready yet - driver door remote didn't work and needed to be fixed still - but I needed the car so I took it with understanding that I will being it back two days later when he was originally expecting to get the part and have it taken care of. On my return visit two days later as promised everything went smoothly and the door lock actuator was replaced by his service provider, and my car even got a second wash before I pick it up. They do car detailing and ceramic coating at their location too, which I will likely bring my other (nicer) cars to get done in near future. Sam is a good man running a solid business and this small dealership is on my list of recommendations to my friends going forward. I wrote this rather long review to help a good business continue to do well. read more

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Small dealership that sells used vehicles at a very reasonable price; unlike other dealerships the owner Sam takes pride in making sure the cars are in great condition and he usually finds cars that are very low mileage (for example I got a 2011 Hyundai Elantra with only 74k miles and one previous owner). Sam also worked closely with a non-profit I used to work at, and as a result helped change the lives of many individuals who otherwise wouldn't have been able to find an affordable, quality car. Anyone who has experience dealing with car dealerships and salesmen knows that a car salesperson with an altruistic side is hard to find. Final note, while the lot is on the smaller side, Sam has previously been open to keeping an eye out at auctions for specific types of cars if a serious potential client has requests. If you don't need a car right this second this is something to consider. read more

Auto City - 2011 Hyundai Elantra - thanks Sam - Car Dealers Near Me - Redwood City, California

Our experience with California handyman services has been not only educational but fair done in a timely manner. Mike and his crew was very polite drop cloth plastic and clean up like they were never here. We had our guest bath redone. He pulled the tub which was an old cast iron tub they had to cut it in half. The subfloor came up and then we saw what everyone sees in the Bay Area TERMITES!!! Unfortunately that is to be expected our house is on pure and block. Mike and his crew had no problem they did a lot of extras to thanks guys we'll see you when we do the master bath next year. Yuvadee read more

Auto City robbed my elderly mother for over $2000 and then stole her car back under false pretense of obtaining a $4000 discount and better monthly payments. Now she's being told she won't be getting her car back read more

I have so many good things to say about this place, and I highly recommend Auto City to anyone looking for a used affordable car good quality car. Sam (the owner) is the nicest and most genuine car salesman I've ever met. I was in desperate need of a car after mine broke down and after exploring other numerous car dealerships all over the Bay I was feeling pretty defeated until I got in contact with Sam at Auto City. Sam was very transparent and helpful when we were test driving cars, and he put in extra effort to ensure the car I wanted to buy was in the best condition before I purchased it. Although all his cars are inspected by his mechanic, he brought the Honda Fit I was interested in to my mechanic for me for a separate pre-purchase inspection so I could have peace of mind. He also had a few things repaired/replaced before selling it to me (battery, tires, brakes & AC) - saving me $1000+ in repairs. Sam truly exceeded my expectations with buying a used car for the first time on my own and am so grateful that I was able to find this place when I needed it! read more

Auto City - 2010 Honda Fit Sport, bought for $9,995 before tax. 97k miles. Price after tax was exactly what Kelley Blue Book quoted! - Car Dealers Near Me - Redwood City, California

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Two years since my last visit I need my headlights to be clean again. I made a phone call appointed. They did a great job again. After a visual inspection of my SUV the guy recommended some detailing on my 7 yrs old vehicle. I'll gladly bring my car for the work to be done this Saturday...highly recommend this place! read more

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I just purchased a very clean, super low miles (35k) Chrysler Town & County from Sam at Auto City. I live 400+ miles away in SoCal, but he had what I was in the market for. He contacted me within minutes of my inquiry via Car Gurus and gave me the run down on the van. In this particular instance, he knew the previous owner and was able to give me some personal history on it, not just what was in the Carfax, which he also provided to me at the same time. This obviously won't be everyone's experience, but it was this way for me. I made arrangements to drive up in a rental and buy this a few days later. He immediately removed the ad and had the van prepped for me upon arrival. When I got to Auto City, Sam came out to greet me. He was very courteous and respectful. He opened up the van for me to look at and before letting me, he sprayed/sanitized all of the door handles, steering wheel, etc with alcohol. I took it for a 20 minute drive with my family and inspected everything. It was exactly what I hoped for. We hashed out the paperwork outside, paid, and went on our way. It was quick and as simple as buying a car could be. I've bought and sold 20+ vehicles in my lifetime and this was up there with one of my smoothest transactions. We immediately made our 400 something mile drive back and it was perfect. Averaged the epa estimated 25 mpg hwy too. Thanks again for making this transaction an easy and memorable one, Sam. My family and I really appreciate it and we look forward to taking many more road trips with our new van. read more

Auto City - 2014 Chrysler Town & Country from Sam at Auto City - Car Dealers Near Me - Redwood City, California

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do not buy a car from this shyster he will lie to you. He will tell you what you want to hear. He will do anything to get your money out of your pocket and sell you something that is not what he is saying it is I recently bought a 2007 Chevy Tahoe, it looks really nice. Had a couple issues that I was willing to deal with but what I did not know that three months in to the purchase I would have to put $5000 more into the car. What he told me was all lies I do not recommend that anybody waste their time or money helping this shyster profit one bit he's a liar and a con man read more

They helped us out a lot. They saw our situations and were patient and worked with us to get home with a new used car which was in great condition especially for the deal he hooked us up with. read more

We had gotten into an accident that totaled our car and needed something inexpensive, but reliable, quick. Sam was very sympathetic with our situation and got us something quick that fit our budget! He is a great guy and super helpful. We would definitely buy from him again! read more

The Staff at this establishment should be commended. They have helped two of my family members. One bought a legit Used Lexus for a very fair price. On another occasion they rescued my daughter when she came in asking for help. She was a stranger to them. They could have told her to kick rocks, instead they helped her out of a situation out of the kindness of their heart. Wow! So grateful. I, myself still enjoy Chivalry and these guys know how to help a "Damsel in Distress" They are honest, hardworking. I am glad they are so conveniently located near our home. I now use their Auto Detail Service and it is well worth the money to protect my Vehicle. read more

First, I am VERY SORRY this review is so late. On April 23 I bought a 2011 Ford Escape SUV from Sam for my daughter. Sam was so easy to work with and very trustworthy and polite. He prepared all of the contracts and necessary paperwork, did everything efficiently over email and delivered the car to us safely (during the COVID-19 pandemic). He wiped down the car, we signed the paperwork and that was it! I highly recommend getting a car from Sam if you see one you like on his lot. Ours has given us zero issues. Thanks Sam! read more

My brother and I bought an 07 F150 here like 6 years ago and still have it. The truck has given us 0 issues. Runs perfect and will have many years in it to come. Sam and John are great. This is the place to buy a used car if you really want a nice and reliable car for a good price. Will definitely be recommending to friends and family! Thanks Auto City! read more

I was in need of a used car - something with four doors, low miles, within the five year range. I looked at Carvana, CarMax, all the dealers and then found AutoCity. Not gonna lie, I was skeptical. I've never bought a used car before let alone from an independent dealership. I've heard all the stories, but after reading review after review of how Sam was a straight up guy my husband and I at least went to see the car and get a feel for this place. Long story short: Sam was great and the reviews were right! He was honest about condition of the car (straight up said yep, there's a smell, it's pot ...I appreciate candor!). We agreed to pick up the car over the weekend (he was going to clean it, fill it up, and get the paperwork done) and just asked that we leave some sort of deposit. We decide how much. Super easy going. Funny story: when we came back that weekend he offered us some of the extra smoothy he had made and was still in the blender. I wasn't a smoothy person until that day - fast forward we now have a blender and he gave us his recipe. It was a great experience all around! For real though, when I mentioned coming back to sell my husband's beloved car, Sam said he couldn't do that because he could see how much it meant to my husband. Again, it's just the little things like that I think make this place great. Thanks again Sam ! read more

Gotta give it up for this place. Cruising over Hwy 92 yesterday, a little tiny Honda kicked up a rock that hit my windshield pretty hard - left a serious divot in it. I knew that this was repairable, but also that it would become unmanageable quickly if the combo of hot/cold grew (and in winter, definitely a strong likelihood of this happening). I started calling around for glass repair places, and NO ONE was open on Saturdays. Finally got a hold of a windshield replacement dude, who told me his doesn't fix them anymore, but to call Auto City, as they do a good job. So I did, they told me to swing by, and they did a fantastic job of repairing said divot. Very impressive to watch...totally professional, they did a great job of cleaning up, and they were about half the price of the big names in the biz. Definitely a thumbs up! read more

Just got off the phone with Sam at Auto City. What a great guy!! We had some questions about a vehicle they had for sale and he was very helpful. The customer was interested in a Honda Accord for sale and wanted me to follow up. I am not sure if they will purchase the vehicle but it seems like a great deal. thank you Sam. :) read more

Sam and his staff's are actually real people. This would be my 7th time purchasing a vehicle but this time I have found hope. Other dealers have taken advantage of me I.E. ( Greenway motors, Craig's list) and they didn't care if I was a single mother. Knowing I had to go to work and my jobs were too far, I was able to start a rental contract with him and didn't know several happy clients come to Sam when they are just getting their car fixed. DGDG was the second best that didn't take advantage of me but their cars were in deed too pricey for my budget. Sam and his staff's know how to take care of us and now 3 more of my family members are coming to auto city. Thank you Sam, Rob, Luis, Eric, Lenny, and Sister your the best people much love Tan Oh! I got a 2007 Toyota prius and it's mine. Everything passed car smells new and it rolls smoothly and efficiently quiet. This is my celebration review read more

Auto City - Car Dealers Near Me - Redwood City, California

I try to avoid buying cars from dealerships, mostly because salespeople are pushy and you spend much more than the product is worth. I had an extremely pleasant time buying my newest vehicle from Sam at Auto City. He was knowledgeable, trustworthy, and genuine throughout the process. There were protocols in place for COVID, and my partner and I felt safe during the car buying process. Highly recommend buying a car from this lot. Thanks for everything, I love my Honda. read more

For years my brother was telling me about a car dealer named Sam. He said he was incredibly honest and had the best, cleanest, great cars. well, when we finally went to purchase a car from Sam, I knew that my brother was right. Sam is extremely professional, honest, kind and he knows CARS!!! We were very impressed with the beautiful cars he had on his lot, all very clean inside and out. He was a joy to work with and we never felt pressured or taken advantage of. We purchased a one owner Toyota Corolla, 2009, with only 35,000 miles. It is in impeccable condition. He also did all the DMV work for us and actually called us the next day to ask how we liked the car and if there was anything else he could help us with!!! In a world where everyone is suspicious of everyone, Sam is a breath of fresh air. A genuinely good guy who won't rip you off and will give you a GREAT car for a GREAT price!!!! read more

Sam took such good care of me and my search for a car for my teenage daughter. He was honest, up front and went above and beyond to make sure the car was clean, documents in order and even searched for new rims to match. We got a fantastic deal and felt well taken care of. Thank you, Sam! read more

Im not an actual customer here. I recently performed a pre purchase inspection on site for a client interested in purchasing a used CRV. Upon finding couple of issues, Sam the used car sales man was on top of it. Also did a great job explaining to the client the issues and even giving them a warranty on the cooling system. Our mobile mechanic noticed it the coolant was low. Not every day to you find this kind of service at a used car dealer. Good customer service Sam,! Charles read more

I came by the other day to check out a car I had seen on the AutoList app. I reached out via the app and talked about test driving a car with a guy named Sam. I walked onto the lot and started looking at the other cars that were there. When I got closer to the office entrance, an old guy comes out and asks "What are you doing here?" I say "Checking out the cars, I actually wanted to test drive one of them" he rudely asks "Are you paying cash or financing? I can't let you test drive it unless I know you're going to purchase it" What kind of place is this? You have to decide whether you're going to buy the car or not BEFORE test driving it? That's just not how it works. I straight up walked out of that place. The only good thing about this place is that it's close to a Chic Fil A hence the 1 star. Get your car else where. Seriously. read more

We have used Auto City for purchasing a number of our vehicles. Sam the owner has been nothing but brilliant in looking after us. He has managed to accomadate us in little to no time when were desperate to get one into fleet. Violette who handled our contracts was very polite and professional. 5 stars. Nick www.lostcampersusa.com read more

As, soon as i stepped into the lot I felt like there wasnt no one going to help me. I honestly felt like the place was un-profesional. To my suprise i was 100% WRONG! After talking to Sam (the owner), I knew i was in good hands. Not only did he not pressure me to buy something that day. But more like gave me advice on everything there is about cars. As we went into the test drive, he really gets to know you, and makes you feel comfortable at all times. Sam and I worked on a deal that we were both happyy on. And made things work perfect. Overall experince, it was 2thumbs up! And with that said me and Sam are going to make buisness again. And will keep making buisness for a good time. -Thanks Sam read more

I'm glad that a lot of people came here and found what they were looking for. I disliked that they didn't give us the carfax. I also disliked the whole macho act. I disliked that they sold us a crappy car. Every month we had to do repairs and we finally saved up enough to get rid of it. Owner sent me a comment. He seems to have forgotten some details but we are not in high school and I am a grown person to not be going back and forward so tired of that. But just want to inform people when going there. Machismo. read more

Bought a vehicle from Sam at Auto City. I am very satisfied. I got a really good price, and excellent service. I would definitely go there again. Sam is a really nice guy. Easy to buy a car from . No pressure. read more

Sam is the used car whisperer. Cars are his life, and he backs up his sales with great service. He's a sweet guy, and completely professional. When I bought a used BMW from him three years ago, he showed me how highly it rated on condition/appearance/mechanical stability on the auction website he uses. Most cars on the site didn't rate nearly that high. The site has to be honest, because the vast majority of the auction customers are car dealers. If they ever got a lemon, they'd never be back. The day of the auction, he was on top of the sale the entire time. Because my car was so highly rated, there were a lot of bidders. Sam bid until the very end, and I got my beautiful beemer! Because my car was three years old, it needed some maintenance work to get it into tip-top shape. I had that done, and the car has been purring ever since. If something small comes up, I call Sam and he tells me what to do. Sometimes he does it himself, free of charge. Sam is the man. Can't recommend him highly enough. read more

Having experienced several unpleasant and unnerving interactions at other used car dealerships, I was so relieved to find Auto City! A great selection of vehicles, reasonable prices, and a truly friendly sales team... What more could you ask for? Sam (the owner) is so helpful and patient. He thoroughly explained my options, let me test drive a couple of cars, and allowed me to take my top choice to a mechanic for inspection. As a first-time car buyer, I was nervous about the shopping process, but Sam readily answered all of my questions and guided me through the paperwork. In the end, I drove home a reliable car that fit my budget. I am so grateful! Highly recommended. read more

I am usually a suspicious person when it comes to dealers, always thought that they are over priced. This place changed my mind. Sam is one of the nicest, most professional dealer you will find in this area. He is attentive, helpful, understanding, not pushy, and extremely honest. I have bought a 2001 Toyota Corolla here for my mom almost 3 years ago and the car has been running great with no problems and it was reasonably priced. If you want an honest dealer with reasonable prices and great quality cars, go talk to Sam. You won't be disappointed. read more

I bought a used red car from auto city. I was rely impressed with there customer service. They rely went above and beyond to sell quality used cars. They answered all my questions and everything matched the carfax. I always wanted a beautiful red car but because of my budget I did not think I would find one. My car also came with 4 brand new tires. I have had no issues with my car and absolutely love it. Best car dealership!! read more

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8 years ago, my family and I landed in Silicon Valley, trying to start a new life after graduating from school. The first thing we needed was a car. Sam found us a great deal, a 1997 Toyota Camry. It had 111k miles on it, but it was rock solid. 8 years and 70k miles later we are still driving that same Camry, and we have such good memories from it. The Camry was definitely one of the best purchases I made in my life. Sam is an awesome car salesman, and wonderful person! I would definitely buy my next used car from him again. read more

Very fair very honest Redwood City is very lucky to have Sam with all his honesty very hard to find in used car sales thanks so much Sam! Five stars and some! read more

If you need a used car -- or need to sell a used car -- this is definitely the best place to go. Sam, the owner, is honest, caring, and completely trustworthy. He will bend over backward to help you. I had a 2007 Nissan Sentra with only 50,000 miles on it, but I couldn't keep up with the payments. I wanted to sell/trade it to a dealer and use my equity to purchase a decent used car outright. I live in Alameda but after reading all of the Auto City reviews on Yelp, I called Sam (owner/manager of Auto City). The reviews were completely accurate. Sam really is the greatest. He gave me an excellent price for my car and found a really good car for me. It took a while for us to find the perfect vehicle -- I only had about $1800 to spend -- but I am thrilled with the car he found, a shiny black 2000 Grand Am SE-1 in excellent condition with all the bells and whistles. Vrrrrrrroooooom!!! Thanks, Sam. read more

My first time getting a car. I did the due diligence of taking it to a separate mechanic just to make sure things were OK. Sam was open and allowed me to do that. He even gave me a ride home afterwards. Great place and as honest as a used car dealership can be. Highly Recommend. read more

Over 40 years of driving I have never bought a new car, always used and I've always bought from private parties. This time I tried private parties and the first few people I approached weren't upfront. Based on Yelp reviews, I started trying used car dealers for the first time. The first one kept bugging me so much with texts and phone calls that I threatened them with a bad Yelp review if they didn't stop calling. Auto City was the second one I tried. I had a car in mind when I went there and as soon as I got on the lot, Eric came over to help me. When I said "just looking", he went away and gave me space, which was very cool. I saw the car I was looking for and after a couple minutes I looked up, caught Eric's eye and he came right over and got me the keys so I could start it up and check out the electronics. Sam was talking to other customers. I showed up right at closing, so I test drove it the next day and gave the car a very thorough inspection, which they had no problem with. I have a very sensitive BS-meter and if I detect something shady I go away and don't come back. Since this was my first experience with used car dealers, I had the dial turned to high, but nothing in the entire process moved the needle. I talked to Sam on the phone and asked him to give me a fair price. I had a good idea of what this car was worth. The price he gave me was very fair, so I simply accepted it without further bargaining. The car I bought had 60k miles on it. One thing I've learned from buying many used cars from private parties is that there are things that can go wrong with a car that no one can detect in advance, so I always budget some money for repairs in the first year. Been driving the car for a while now and I'm happy to say that everything has worked perfectly so far, so that money is still in my pocket. Since it's been a while, I feel comfortable writing a review. The whole experience was great and I enjoyed working with Sam. Definitely earned 5 stars in my book. read more

I brought my Camaro here to Charbel, who works in the detail shop to get my fender rolled. For those of you who don't know what that is, when you put huge wheels and tires on a Camaro, they rub on the fender. To fix this the fender is heated and tucked up under the lip of the fender. He charged me less than half of what it would have cost to have this service done at a big name auto sports shop in mountain view, and was available the day after I called him! (the other shop had a two week waiting list!). I was very pleased with the work done. read more

We have been searching for a high top van for a while now and we found one online sold here! Not only was the van perfect but the price was very reasonable! When they first got the van the did some work on it to make sure the van was running good before anyone came in to buy it! We will defiantly be back!! Don't forget to give us a call if you end up with another high top van :D thank you Sam read more

Test drive guide (I forgot to ask his name) was very helpful giving directions to the freeway while avoiding city street traffic at the same time. I loved the vehicle and decided to purchase. I was not prepared though and had to fetch my checkbook. Sam prepared the documents while I was away so the transaction was quick and smooth. The low mileage vehicle was clean, had new oil, and ready for its new owner. read more

You may wonder if all the positive reviews here are true. As hard as it may be to believe it, yes, Auto City is a wonderful car shopping experience. I had been looking for a new car for a while. Every day, pouring over classified and looking around online, when I happened to come across a Ford Focus that Auto City was selling with low mileage at a pretty decent price. I was a bit surprised. So I called them up and was greeted by Sam, who was very pleasant to speak with. All the info I needed was available and Sam was very straight forward and honest. After having all my questions answered, I decided to head down to check it out. The Focus was a bit easier for me to go over, as I have some experience with them already and I was very pleased to find Sam so helpful in the sale. He was very up front about everything and laid back. He wasn't aggressive at all about the sale. He even offered to replace the part that opens the hood of the car free of charge when we found it needed to be repaired. After a quick test drive, I decided to buy the car. Even at the end of the purchase, when all I had was my bank card on me, Sam told me that it would be okay to just write him a check when I got home, that he trusted me. My entire experience here was excellent. I would highly recommend it to anyone looking to get a new vehicle. It's a small lot, so the selection isn't big, but the customer service is class. If you can find the vehicle you want here, get it. read more

Sam is a really nice guy. H e helped me a lot by selling the car and dealing with the insurance company. He is a patient and really easy going guy. I am deeply appreciate the thing he did for me. Definitely 5stars. read more