Saw a vehicle I was interested in on car fax so I made an appt to check it out. Manny had the car ready for me to text drive when I arrived. I saw others I like better and decided on a 2016 BMW. Drove great, clean car fax and great price. I still wanted to have my mechanic check it out. Manny said no problem please do. Car came back clean no issues. The purchase process was easy and Manny was great. Purchased an extended warranty (better than the one my credit union offered). I was pre approved thru my credit union & Manny sent all the paperwork over while I was there. All I had to do was sign on the dotted line. I highly recommend this place if you are looking to purchase a car. read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Do not come here whatsoever I had a horrible experience still dealing with this years later! Got my vehicle and a month later found out the transmission was ALL BAD, contacted Mansour the OWNER AND HE WAS EXTREMELY UNPROFESSIONAL AND BEYOND DISRESPECTFUL AND RUDE. This whole place is a fucking joke. I've had this car for four years now and my transmission is still messed up with a turbo charged! HORRIBLE EXPERIENCE I SHOULD'VE JUST FOLLOWED THROUGH WITH A SMALL CLAIMS COURT LIKE I WAS GOING TO WHEN I SERVED HIM THE PAPERWORK. Never go here they will rip your head off and they don't give a fuck. Horrible people how could you do this knowing that people work hard to try to help their families and you guys just want the money of course don't care about people getting into horrible accidents because of the fucked up cars you already sold and you knew that we were fucked up!!!! read more

I just bought my first Toyota from Manny after owning nothing but Fords for years. He went above & beyond to help me through the purchase. And the car is in pristine condition. read more

Trax Auto Wholesale - 2017 Rav4 - Used Car Dealers Near Me - San Mateo, California

BEWARE: I bought a car from manny 6 months ago and after one month of owning the car it gave me issues with a coolant leak almost got over heated while driving the car. Bad customer service and would not recommend this dealership. After 3 months the brakes are bad he sold me a bad car. I work from home and I rarely drive the car. I will be talking to my lawyer, it's so unfair to me. I worked so hard to come up with the 10k cash of down payment. I also made a complaint to the DMV. FYI he has many more complaints. read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Manny and Chris are great to work with when buying one of their vehicles. They are very accommodating and willing to work to make sure you are happy. I would definitely recommend them read more

Manny continues to help me with aftercare for the car. I just text him if I have questions about the car, and he helps me. He's been amazing. I recommend this place to anyone looking for a used car. He's one of the honest helpful guys out there. read more

Trax Auto are in the business of not just giving great service but establishing a relationship with their customers. Manny tales such enormous pride in Trax Auto, you sense it from the first handshake, and quite aside from the excellent service, the aftercare Manny offers is fantastic. Trax Auto is how great businesses used to be -great service, great products, and owners prepared to stand behind their business. I feel incredibly fortunate to have run across Trax Auto (it was an 'in-the-moment' stop to see if they had a vehicle which would suit my daughter) and boy, did they. It feels only right to share that good fortune here. I am NOT a 'serial reviewer' in any sense, it takes a lot to get me to write reviews because so few businesses step up. Trax Auto did and then some! read more

This is the second car I've gotten from Trax Auto. And if any problems arise, Manny is willing to help fix it

I had a great experience here with Carlos and Manny. They were helpful and knowledgeable and cared that I was satisfied throughout the whole process. I appreciated how generous they were with their time. Carlos encouraged me to test several different vehicles before making a decision which was helpful. I purchased a 2016 KIA Soul+ and now, 2 months and 2 road trips later, I'm still loving it. Great purchase from great guys! I recommend stopping here first in your car shopping journey. read more

Trax Auto Wholesale - Even Spike, the dog, approves! - Used Car Dealers Near Me - San Mateo, California

Manny and Carlos surpassed my expectations. I left impressed with their awesome selection of cars and customer service. In and out with a car in a short amount of time. Highly recommended and will definitely come back to buy more cars from them in the future. Excellent service from start to finish! It's refreshing to find a used car dealer that is easy to work with and has some longevity in the business! The car was honestly advertised and there was no sales pressure. It has performed beautifully and is a daily joy to drive. I can speak volumes of the business integrity and ethics read more

Drove almost 2 hours here, they had the Mini Cooper Clubman I had been looking for. Cut to the chase, these guys are fantastic, comfortable to work with, no pressure, no BS, straight forward across the board. Some used car dealers just feel icky and shady, not Trax. I would highly recommend them to anyone looking for a new car. Made for a great car buying experience Also walked out with a warranty that I am very pleased with. Thank you Gentleman. You were great to work with, Liam read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Drove a few hours because I finally found the van for me... from start to finish everyone here was a real pleasure to deal with. I truly believe we got a killer deal and my husband both agree we will totally come here for our next vehicle! Just an added update that we have already put 8,000 miles on this van and the only money we've had to put into it was an oil change. No lemons at this place! read more

Trax Auto Wholesale - My Van! - Used Car Dealers Near Me - San Mateo, California

I bought my first car with my salary a 2016 mini cooper from Trax today!!! great and patience to explain everything!!! read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

we purchased a car from Manny a few years ago. Manny and his team are great, however they convinced us to do the warranty with Alpha warranty. Alpha is the most disreputable company I've ever done business with. We've had two issues on the both of which mechanical... The first transmission and the second one it cracked valve which both covered in the warranty however, escape is you have to take the engine apart to verify that the valve seat was cracked. We sent them a scope to prove that it's cracked, but they wouldn't cover it and not pay the disassembly charge. If in fact they determine it's something else. The mechanic at the shop is 100% sure that it's the valve seat as that cylinder has no compression. He didn't have any good things to say about Alpha warranty in that out of 40+ claims he helped customers with none of them have been covered. The reason I'm giving Manny a one star review is they continue to do business with this disreputable warranty company. Please if you do business with Trax, don't buy the warranty as they are useless and quite expensive I'm sure it's a good profit center for Trax, but save yourself the money. Manny is a good guy doing business with a horrible company. read more

Response to "Manny" - YOU NEVER CALLED!! That's BS! The text message screenshots are clear. I signed a contract and then your clown employee, CARLOS, which is an unprofessional worthless a-hole, ghosted me and sold it to someone else for more when I tried to pay. Quit trying to lie and claim "fairness" to other buyers when I had a contract!! Your dealership is an unethical joke and so are you. No wonder your dealership reputation is in the toilet. Hopefully people stay away from your awful trash of a dealership! read more

Trax Auto Wholesale - Text screen shot! This place is a joke! - Used Car Dealers Near Me - San Mateo, California

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After searching everywhere for my dream BMW I finally ended up at Trax auto wholesale and I'm so glad that I did! They had a black 2009 335I convertible with the TwinTurbo's and the burgundy interior so sexy! Although it was priced fairly, it was out of my budget and I was feeling sad :-( BUT Manny said they had great affordable financing through mechanics Bank with a low interest rate. My credit is pretty good (not fantastic) but the application process was quick and easy they had me on the road in just a few hours. The office was super clean and comfortable not like a lot of other used car places and everyone was so low pressure and friendly. Got In my Beemer this morning thought I was dreaming put the top down and even race the little man in the big bad Camaro (and won ;-) now I just hope I don't get a fat speeding ticket LOL!!!! Thanks TRAX for making my car dreams a reality! read more

I got my sticker in the mail. Huzzah. Didn't have any communication that it was coming. But I got the sticker soooo, huzzah!

I am very happy with my new car purchase my 2015 Audi A3 very nice car I've been very happy so far with the car I've meet the whole staff that worked there big thanks to Manny,Carlos, George, there were very nice friendly people who made the whole process easy A big thanks to everyone that worked there I highly recommended buying a car from them I'll sure will again -George read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

I give these guys five-stars. I probably purchased 11-12 cars during my driving tenure, and by far this was one of the best buying experiences I've had. While I'm pretty down to earth kind of guy, I am certain I'm not one of the easiest customers to deal with. I used special financing with an out of state bank and Manny and Carlos did everything in their power to work with my bank and went to bat for me several times with the bank. Going back and forth trying to make the numbers work (car buying, financing lingo) I found this process tedious and frustrating... Manny and Carlos always kept a positive attitude and a smile. When I finally pulled away in my new car, it was all worth it. I have every confidence in recommending any one to purchase a car from Trax and I am certain when it comes time to purchase my next car, I will start the shopping process with Trax Auto Wholesale read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Finally getting one of my dream cars! Awesome Infiniti!Carlos was super helpful he sold a car to my brother last month. We've told everybody's know about Trax Auto! everybody here is real nice, it took Carlos a lot of work to get an approval for us but he was really patient and got us a good deal read more

Trax Auto Wholesale - I just got a free car wash and oil change thanks a lot to manny and Carlos - Used Car Dealers Near Me - San Mateo, California

We purchased a car from this company on June 9, 2023 and I'm not sure I can recommend this place. Yes, I understand purchasing a used car is always a risk, but my expectation is that I'd be purchasing something that won't have issues immediately after leaving the lot. We drove down the street and the coolant light went on, went back and he added some. We left assuming all was good. The check engine light went on so we got an oil change. By Monday, the brakes were making noise, so we had those checked. The car needed new front brakes and rotors. Reminder - we have had this car for 3 days. Daughter took the car back to Arizona and the Volvo dealership looked at the car and there are many more issues. read more

Unprofessional! Trifling! Rude! Disgusting! Awful experience here. I can write for days about my experience with this small business; it's sad to say our experience here hasn't been the best at all. I'm shocked that a business as such is even owned by someone who doesn't know how to keep personal and business issues separate. I sincerely thought there was going to be a good outcome from getting an in-house loan from here but it ended up becoming a crappy and horrific experience. By the way the car has timing belt issues, the radiator needed to be replaced 2 weeks into the purchase of the vehicle it spilled all over the transmission, oil had to be changed, the car gasket too, engine light turned on the very next day after purchase, the cars battery died moments after leaving Trav Auto Wholesale, the fluid for the transmission and steering wheel were in massive need of be drained and now it's the timing belt that needs to be fixed along with the brakes. Our family member asked us if we could help them pay a late payment for them in order to get back on track and gave us the number to call in order to make a payment for them. AND THIS IS WHAT HAPPENED...... My sister and I tried calling trax auto wholesale in order to pay a late payment and get current with the car payments for the family and it became chaotic. Even though the car wasn't under our name we were wanting to help our nuclear family get current so there wouldn't be a repossession of it. To make the story short, Manny was absolutely rude and it was extremely disgusting to know that we continued to want to make the payment and he made it very difficult for us to make the payment. He continued to yell over the phone and say we begged to get an in house loan from him, we stole from him(which we absolutely did not nor did my sister because we have NEVER MET MANNY outside of TRAX Auto Wholesale), and he even had the audacity to say we were lucky to have been able to get an in-house loan from him because he actually didn't want to sell us the car but that we begged for it (mind you we gathered $3k +cash as down payment ). Whatever happened between such family member and him outside of the CAR SALES business shouldn't have affected Manny's professionalism as a salesman and especially the OWNER OF TRAX AUTO WHOLESALE. He went crazy over the phone insisting on processing the car to be a REPO just because the vehicles First payment was late (yet we were trying to help get back on track paying the late fee and paying 2 months extra). He continued onto say, he didn't want to do business with us just because we kept wanting to make the payment with him instead of the family member just to prevent any kind of problems between them yet he threatened us with saying he knew how the law works and that we needed to EDUCATE OURSELVES KNOWING THE LAW AND IF HE FEELS LIKE NOT ACCEPTING OUR PAYMENT IN ORDER TO PROCESS THE REPO INSTEAD HE WOULD DO IT BECAUSE HE WASN'T HAPPY WITH THE PERSONAL SIDE BUSINESS HE DID WITH OUR FAMILY MEMBER. Right before hanging up on us as he's yelling at the top of his lungs that he was going to make sure he took the vehicle away and he wasn't accepting any late payment or current payment in order to prevent a repossession. He yelled at us and said he wanted the total amount that was left to pay on the in-house Loan by the end of the day if not he was going to make sure he took the car as a REPO because he felt like doing so because it was under his contract and his in house loan. He made it clear he didn't want us at his dealership but instead wanted the family member he had problems with to give him the total amount in person. Well.... such member went to the dealership before closing and Manny still became offensive and was yelling at the top of his lungs because he didn't want to give them proof such as a receipt to show proof that the payment was officially given to him. This experience has been one of the most humiliating and disgusting ones of my life. Never ever again will we do any kind of business here. Besides the fact that there was a vendetta situation occurring here the car has had $$$$ of repairing and fixing and there's more to come. I truly feel Manny wanted to just repossess the vehicle just to get back at our family member for whatever their personal issues was between each other. And the vehicle sold is crap! My sister and I were just trying to help our family out and out of no where he took every ounce of anger towards us and was extremely rude and unprofessional. His style of professionalism is a definite zero and as a business owner he should've known better than to mix business in and out of his workplace. I DO NOT RECOMMEND THIS PLACE AND I MOST DEFINITELY DO NOT RECOMMEND AN IN-HOUSE LOAN YOUR RUNNING A TREMENDOUS RISK DOING SO ESPECIALLY HERE ! read more

I have always avoided car dealerships like the plague since I don't like to feel the pressure as well as the annoying calls that most sales people do plus I am looking for a dealership that will give you the bang for your buck without sacrificing excellent customer service. Trax Auto Wholesale in San Mateo/Belmont went above my expectations. I went to look for a car that I had my eye on. Jim was very friendly, easy to talk with and straight to the point. I asked for the paperwork so I could have my Credit union finance the sale, he then gave me the non-binding contract for me to review and whenever I'm ready just go ahead and arrange everything with the bank and them. There was really no pressure for me to get the car I like. Jim only called me after 2 or 3 days to check in with me. I then told him, I'm ready to test drive it and since he was unavailable for the drive, he told me that Manny will wait for me. Manny was really a wonderful and nice guy! He showed me the features of the car. He was very open on how they got the car as well as how they choose cars for their dealership. We went over KBB and a couple of dealer sites to check the value of both the car i like and my trade-in. During the test drive, I felt I was ready to buy the car. I came back the day after, I was late but the people at Trax Auto were happy to see me. I felt like I was a family here at Trax'. The staff were just real nice from Pepe and the Sales person who was newly married and watched my sleeping baby (sorry I forgot his name) to Manny who gave my little girl a balloon and made us feel at home and to Jim who made sure that all of the paperwork is complete and the car has everything we wanted. The deal was made. I did my trade-in. Got a great car. Had made new friends and did I mention I'll get free car wash whenever I want! Whoa! It was a great car buying experience! Definitely worth the visit!! I sure wish that all car dealerships were like this! read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Horrible and dishonest, to say the least. Bad brakes on car, they lied about it, then argued with me, then agreed to repair the brakes before we bought the car (we should have know right there). 2 weeks later, the car begins to leak oil, only put 150 miles on the car at that time. We take the car back and the crooks state that the repair bill is $2K. After arguing with us that we did not need the warranty, we wanted to cancel the transaction and get our money back. He refused and call the cops. We were escorted out of the crappy bungalow, no car and no money from the $6.5K down payment. We ultimately got our money back. Be careful here! read more

After dealing with CarMax which I thought was great to buy a car, it was a huge disappointment! I then spent 2 weeks dealing with different dealerships in the peninsula and it was exhausting and annoying as all of them kept trying to sell me extra coverage even though I had made it very clear I was not interested. After finding a BMW for sale online , I decided to stop by Trax to check out the car. I was greeted by Carlos who was very friendly and right away he showed me the BMW and gave me the key for a test drive. I also noticed a beautiful Volvo available and decided to test drive it. Both car were nice and I asked Carlos which car he liked best and he actually pointed out the Volvo who was almost 2k less than the BMW..I decided to buy it right on the spot, there was absolutely no pressure from Carlos like I had experienced from other dealership, the paperwork took less that 15 minutes and Carlos even offered to fix a few minors things even after I drove the car home..He is very honest and he has a nice in inventory, the Volvo was already discounted below KBB, so it was a very easy transaction! I definitely recommend Trax and Carlos if you are looking for a very honest dealership.. read more

The owner is an extremely rude guy who makes false assumptions about the customer and literally scares them away. He acts literally like a teenager...Just a heads up: We are 2 doctors and some of the nicest and most respectful people he could ever meet. He started his assumptions by saying "You guys came here 2-3 weeks ago and couldn't find another car, so came back because you want to buy a car that's in the price of a used car but expecting it to be like a new car", so he accused my husband of having unrealistic expectations and being a troublesome customer out of nowhere. We told him that we didn't visit any other car shop because we don't have time for car-shop-hopping and we were calling him every week once for 2-3 weeks to ask if the car we want has arrived. This clearly shows our commitment and interest in a purchase, but he literally shook his head and said "No, I don't believe you, you visited other places" and we were like wtf are you talking about, we don't have to prove you anything... He was also extremely shady and was changing the information he gave us about the car from one week to the other regarding the specs, warranty, etc... Nevertheless, we were interested in buying a car and waited for the car to arrive because it took longer at the service and we were ready to write a check to pay it all that day. We were stressed when we took his car for a test drive because we knew that we were taking his car's responsibility and we are nice and responsible adults who wouldn't want his car to be damaged. When we took the car, it was parked in the street where the cars were moving very fast. We didn't want the car to be damaged, so during the test drive, we parked in an empty parking lot to check the tires, brakes, wipers, brake lights, headlights, steering quality, gear changing quality, engine, oil leak at the bottom, Bluetooth, speakers etc... anything my husband is capable of checking. The WINDSHIELD HAD A BIG CRACK and he didn't even bother to let us know although we were calling him for several weeks to ask about the car. This was a very selfish and irresponsible behavior. We were done with inspecting the car and were on the way back to his place and he called us on the way, he was pissed and told us that WE CANNOT TAKE THE CAR 1 HOUR!!! So for some reason, this guy was living on another planet where the time was flowing faster than the parking lot we were in... We literally took like 15, max 20min.... And we drove max 5 min on the way. The rest of the time was inspecting the car and we wouldn't be able to do it at his place because his lot was full, there were even other cars blocking the drive into the lot.... So he expected us to buy the car without any inspection?! We arrived and I apologized, I was shocked though. He literally said "Have a good day" and was leaving, but my husband didn't realize he was pissed, so he wanted to ask about the windshield and the owner said "Yeah, I know... " in a very aggressive tone meaning "so what....". My husband was shocked and didn't understand what was going on.. He is one of the nicest people on Earth but he got yelled at and scolded by this owner for being thoughtful to pull the car to a lot to inspect.. I told him he is disrespectful, he should apologize, and I will definitely leave a bad comment on Google, but he literally did "ewewewewew I am so scared oohh wooouww, I have 4 stars on Yelp...". He must be very bad at math as well because having 4 stars (which is also not true) means he has a lot of 3 or 2-star ratings, maybe even 1-star comments... The way he was acting was so immature and cringe, I was shocked at what the hell was going on and why he was doing this to us because we were the last people on Earth to deserve that. I guess he had a very bad experience with some previous customers, but he didn't have any right to assume we were bad people. He even said " Well.. I don't trust you guys anymore because you took the car for 1 hr"... If he was a smart guy, he should have done his best to sell this car to us since we wasted his time anyway, but he doesn't have a decent intelligence level. Instead, he scolded and shouted at us out of nowhere. The worst part was that it was our ANNIVERSARY, we were dreaming about buying a car, and he destroyed our day. I hope he sleeps tight at night for missing one of the best customers he could have ever had and good luck with selling a car with a broken windshield. read more

Really good Fast customer service They did go the extra mile to help my needs and offer good solutions for my business They did show interest and helping me right away read more

With over 25 years of service to the community this is the place to go for affordable preowned vehicles. Our family has purchased three cars here over the last decade and everyone of them was in excellent condition at a better than average price with easy financing and friendly service. Thanks Manny! read more

I am very glad I went here. Manny is a great person to work with. He not only made sure we got the best price, but he took care of all the issues within the vehicle. Great guy, great customer service. read more

Trax Auto Wholesale - Bought my first car with Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

Found a beautiful Camaro z28 ss here Manny was AMAZING it was so nice to not have a pushy salesperson breathing down your neck as you looked. Manny and Carlos made buying my first car super easy and were nothing but incredibly nice with all my questions on what happens with the process thank you so much will definitely be spreading the word this place is awesome so worth the drive from San Jose! read more

We've been needing a second car for our household for awhile, I've been doing research but have hesitated for some time because I do not have much experience buying used cars and also don't enjoy dealing with car dealerships. I saw a 2010 Mini Cooper on Carfax that was priced well and fit all our needs. We drove up to Trax Auto Wholesale - it's a small, no frills lot but don't let looks deceive you. I was very impressed with Carlos... he gave us keys for the two cars we were interested in and walked away. He allowed us time on our own to look through and examine the cars. When we were ready, he was there to answer our questions. He was so friendly and I never felt like we were being pushed or given the run around. We met at a very fair price that met our budget and the processing was a breeze. My husband and I really enjoyed talking to both Carlos and Manny. Manny went above and beyond to help us configure our sound and bluetooth and had the car detailed onsite before we drove away. They had recommendations for a good mechanic in the area too. Carlos and Manny - I appreciate you both! Thank you! read more

Trax Auto Wholesale - Used Car Dealers Near Me - San Mateo, California

This is my second time buying a car from Carlos and his team. Overall excellent experience from beginning to end. The buying process was quick and efficient. A must place to come when you are in the market for a vehicle . Thank you guys! read more

Wish I could give 1 star. Walked in after calling a few days prior regarding a test drive and was met with immediate attitude from the salesman. He told me I was too young to test drive the car (I'm 18) and that I needed insurance, even though I was with my father who is insured. I went outside to get my dad and show the salesman that I came with an adult and he told me that I had an attitude so we left. Clearly a junk yard run by crooks with no manners. read more

I had a good experience here. I'm satisfied with the car I purchased, and felt like the price I got it for was reasonable. Test driving the car was a breeze and the purchasing experience was smooth. I got my sticker in the mail without delay. read more

Our family has been looking for a reliable used car for a few months. We traveled from Campbell to Trax Auto after calling Carlos who was welcoming and pleasant; as we pulled up, we knew this was the place to buy from. Their lot reflected a very clean fleet of nice vehicles. You can tell they keep their cars very clean, dust free, and that they take pride in their selection of vehicles. Very thankful for Carlos and his outstanding staff. They took care of us and answered all of our questions with no hesitation and we drove off in a beautiful- extremely well taken care of 2004 Honda Accord. When we seek another vehicle, we will shop there again. Thankful to have discovered Trax Auto! read more

I had a great experience at Trax Auto I bought another car from them for the second time Carlos & Manny truly deserve this top grade of 5 stars because they are seasoned professionals making this a practically effortless purchase Carlos CORRECTLY advised me to purchase a newer car option than I had planned, rather than just buying laterally. He was honestly looking out for my best interest. I confirmed his recommended cars with the owner of Metric Motors, SF (who also did the inspection on the BMW I bought & everything checked out great ! ) Carlos is patient, knowledgeable, & he takes time with you He lets you decide without pushing any sale, wrote up a contract quickly, & even found the best financing Manny finished the sale, reviewing everything, & then they got me on my way quickly in a car Trax has good quality vehicles, variety, & quantity compared to all the dealers & online offers I shopped which is another reason I went back to them again Just let them do their job that they do very well & you will be fine read more

So disappointed! I bought my first car here about a year ago. When I left I felt good about my purchase and was excited about my nissan rogue, unfortunately a few months later I found out I had been driving with extremely bad bald tires and that it was caused by a bent strut. my mechanic told me that they had to have known about this and he cannot believe that this car had a clean carfax. I feel stupid that I did not notice the tires at the time of purchase but I feel even more upset that they took advantage of me and did not disclose issues with the car. Thanks guys for "helping out a student" and leaving me with a car that I have to put a bunch of money into. read more

Carlos is AMAZING!! He worked with us and did everything possible to get us into the car we fell in love in love with! It was quick, painless and an awesome feeling driving off the lot in our new car!! Tony helped us out a bit too, and I even talked to the owner the day I went and signed the papers. Overall everyone is very friendly and personable, a way better time than at other dealerships I have been to. Highly suggest you check this place out if you're looking for the best car buying experience ever!! read more

Trax Auto Wholesale - So shiny!! - Used Car Dealers Near Me - San Mateo, California

I purchased an Audi Q5 2012 vehicle VIN #WA1LFAFP5CA076652 this car was trash from The beginning but manny didn't tell me how it was and he played me and lied about the downpayment... damm near paid off the car and a week from purchasing the car it started giving me problems and I called trax which Carlos told me that manny would cover what ever was wrong with the car but manny lied and lied to me that. Underneath the car looks like someone did some Mickey Mouse work on it !!!!! I ended up suing him and at the end I got half of my money because I didn't have proof of the downpayment he said it's fine if I put less because the IRS will get involve if you give 10 K or more of downpayment so I got played.... read more

Manny reached out to me yesterday and have revised his offer from $27k to now insisting he's entitled to charge me $75/day for "storage fees" for 120 days (that's $9000.00! Try not to laugh!) The law actually states a maximum of $1025.00 for any lien storage. And that is when the appropriate notifications have been provided to the registered owner. Out of courtesy to him and as a good faith effort, I offered him this amount and he still is refuses to cooperate or to accept. Manny still will not release my vehicle. I have filed a police report with San Mateo County PD and a report with the CA DMV Criminal Investigations Unit. Luckily we have them to enforce the laws and regulations so that shady dealerships like this one can't take advantage of people. I suspect that the DMV Investigators aren't too fond of dealers like this who rip people off. If you have a complaint about this dealership or have had a negative experience with them, I encourage you to go to: https://www.dmv.ca.gov/portal/dmv/dmv/offices/investigationsoffice There is a form there and you can contact you regional office Commander. read more