Quick service, reliable and consistent communication! Eugene helped me both times!…read more He came to my work while I was working and got it done in the parking lot!

I sent them Pictures of my cracked windsheild and insurance card. The insurance card had the VIN…read morenumber for my car. They responded by asking for my VIN number. I responded that it was in the attached pictures of my cracked windsheild and insurance card. Never heard back so I went with another windsheild replacement company. I'm not sure why they never responded. I don't know what rating to give so I picked the middle.

Highly recommend Cascade Auto Glass, they're knowledgeable, friendly and quick. Vince and Mary…read morealways take great care of us.

Recommended by my dealership and they did a great job. I would be a return customer if I need any…read moreother glass replacement.

They changed out my husbands front windshield on his Honda Accord…read more Service as requested and quoted. Crew was friendly and knowledgeable. We will definitely hire them again. Thank you!

Everything went better than expected. Go6 solid communications and the repair was adaptable to my…read moreschedule. The Technician Leo was professional, friendly and put me at ease immediately. Less expensive than I expected also. Highly recommend!

Dan and the crew at Auto Glass Solutions are consummate professionals. Their scheduling is fast,…read moreefficient, friendly, and pain free. So, too, is the installation process. Due to a run of unfortunate luck, my car has been broken into 3 times in the past 5 months. Two passenger windows and a sunroof broken. I was able to schedule appointments quickly each time and each time they came to my residence to install the new glass. They thoroughly clean up the mess, and everything looks as good as new. Highly recommended!

Auto glass solutions came to my workplace on January 25th, right on time and very professional. Did…read morevery clean. Work was in and out in no time at all. Best part of all it improved the wind noise that we were experiencing in the Subaru Impreza. My daughter is very happy with the quieter interior now. Can't say enough good things about this company. Will use them in the future for sure and recommend them to anybody needing auto glass repaired professionally and quickly. Thanks again!

Booked a replacement windshield for my 2005 Honda Element…read more Oscar was the tech & did an outstanding job. He showed me areas of rust around the windshield( Car had been in an unreported accident). Oscar , at 1st couldn't get to our house, due to nearby Police activity, he kept trying & now have a new windshield which will serve me for years to come. Tks, G

Glass Pros is FABULOUS! I called several places and could not get a basic conversation which lasted…read morelonger than 30 seconds from anybody except Sonny at Glass pros. He helped me to better understand different qualities and brands of replacement glass, rules for after installation, offered BEST PRICING, and provided me with a NEXT DAY APPOINTMENT. I cannot believe I have been driving around for three years with a demolished windshield. Had I known it was this affordable and easy, I would have done this much sooner. Thank you Sonny for your honesty and integrity. I wish you all the success in the world with your business.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

Windshield ding- my insurance primarily works with a company with questionable reviews. I contacted…read moreBruce at Glass Works because of their glowing reviews. Bruce took as much time as I needed to explain their process and the strong likely hood that a dine sized ding could be repaired. I stopped by the next day and was in and out within 30 minutes. Professional, HONEST, kind man. My insurance required I pay the difference between what they paid and the cost of the repair. Bruce would not accept my money. Great service, good experience. And not a big franchise. So pleased.

This was a frustrating experience from start to finish…read more I had my windshield replaced at the Safelite location in Fife, and I ended up having to bring my vehicle back twice to fix issues that should've been handled the first time. The first return was to reconnect my washer fluid lines and secure the cowl, which had been left loose. Then I had to go back again because there were exposed wires around the rearview mirror that hadn't been properly put back. Mistakes happen, I get that. But the biggest issue for me was communication. No one answers the phone at this location. I tried calling multiple times within an hour and every single time it either rang busy or went nowhere with no option to leave a message. I couldn't get ahold of the actual shop that worked on my vehicle. Instead, I had to go through the automated 800 number, sit on hold, and explain everything just to get rescheduled, twice. That's just not acceptable. If you're working on someone's vehicle, there should be a direct way to reach the shop if something goes wrong. Having to jump through hoops just to get basic issues fixed feels unprofessional. Between the quality of the initial work and the lack of communication, this experience was not a good one. Update 5.7.26 Shout out to Safelite for their disingenuous reply back that is no more than a coo out and a lack of taking accountability for the poor customer service.

An absolutely shady, dishonorable company. I had someone come to my work to fix a tiny rock chip in…read moremy windshield. Not only that, he asked if he could come in and use the bathroom, which I did not think would be a problem. He took an absolute sloppy paint job mud pie but no big deal, right? Well, it is a big deal now because the repair failed and they are refusing to fix it. All they are offering is to pay my insurance company back for the cost of repair and then I have to pay my insurance company deductible to have them replace the whole thing! They screwed up the repair and are refusing to make it right. I will not let this go.