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    Response quality

    Excellent

    Response time

    1 day

    Services - Glass Pros

    Auto window repair

    Auto window replacement

    Auto windshield repair

    1 More Service

    Auto windshield replacement

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    Charles M.

    Fast, efficient, on time, good price and final product looked excellent. The tech was super professional and polite. Really happy and my wife will be even more happy because it is her vehicle that got fixed.

    Erica M.

    Had to get my windshield replaced. I am extremely happy with the price that I paid, customer service that I received and also the work done to my car. I highly recommend!

    Windshield

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    2 years ago

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    Sonny K.

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    Photo of Monica G.
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    5 years ago

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    Sonny K.

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    5 years ago

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    2 years ago

    Very good and fast service . My windshield was cracked and i got it replaced by glass pro. Also very affordable will come back

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    Sonny K.

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    3 years ago

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    6 years ago

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    Sonny K.

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    6 years ago

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    5 years ago

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    Sonny K.

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    5 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    Sonny K.

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    4 years ago

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    10 years ago

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    5 years ago

    The two gentleman that came was very polite and great customer service very friendly and worked very efficiently

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    6 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Sonny K.

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    5 years ago

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    Sonny K.

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    They did mobile service at my house in Auburn yesterday. They came on time, did the job fast, and in good quality.

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    Review Highlights - Glass Pros

    I called several places and could not get a basic conversation which lasted longer than 30 seconds from anybody except Sonny at Glass pros.

    Mentioned in 5 reviews

    Read more highlights

    Safelite AutoGlass

    Safelite AutoGlass

    (8 reviews)

    It was quick and easy to make an appointment through my insurance company. I was running a few…read moreminutes late and she was so understanding. They were really quick with the repair, maybe around 30min. They did tell me and have me sign a paper understanding that cosmetically some of it may not be filled since it's still broken glass. But I was still disappointed how it looked like it wasn't even repaired. :( I think only the center dent got filled but the crack looks the same. FYI, it's tucked away behind different businesses but at the end of that street.

    This was a frustrating experience from start to finish…read more I had my windshield replaced at the Safelite location in Fife, and I ended up having to bring my vehicle back twice to fix issues that should've been handled the first time. The first return was to reconnect my washer fluid lines and secure the cowl, which had been left loose. Then I had to go back again because there were exposed wires around the rearview mirror that hadn't been properly put back. Mistakes happen, I get that. But the biggest issue for me was communication. No one answers the phone at this location. I tried calling multiple times within an hour and every single time it either rang busy or went nowhere with no option to leave a message. I couldn't get ahold of the actual shop that worked on my vehicle. Instead, I had to go through the automated 800 number, sit on hold, and explain everything just to get rescheduled, twice. That's just not acceptable. If you're working on someone's vehicle, there should be a direct way to reach the shop if something goes wrong. Having to jump through hoops just to get basic issues fixed feels unprofessional. Between the quality of the initial work and the lack of communication, this experience was not a good one. Update 5.7.26 Shout out to Safelite for their disingenuous reply back that is no more than a coo out and a lack of taking accountability for the poor customer service.

    Glass Pros - windshieldinstallrepair - Updated May 2026

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