They changed out my husbands front windshield on his Honda Accord…read more Service as requested and quoted. Crew was friendly and knowledgeable. We will definitely hire them again. Thank you!

Everything went better than expected. Go6 solid communications and the repair was adaptable to my…read moreschedule. The Technician Leo was professional, friendly and put me at ease immediately. Less expensive than I expected also. Highly recommend!

As I am standing there stressed out looking at the shattered window, I contacted them expecting a…read moreresponse maybe the next day and they reached out to me so quickly and made me feel better. It happened around 10pm and I was in at 12pm the next day getting it fixed. Appointment was quick and we have had no problems. Price was right and will go back and recommend them to everyone. Highly recommend!!

Great and fast service on my windshield fantastic service. Quick response to my inquiry and so…read morehelpful

They did an excellent job replacing the front windshield of my Honda Element. Fast & efficient!…read moreElaine and her crew were outstanding. Five Stars

Just wanted to give a shout out to Aaron for his wonderful customer service. When I initially…read morecalled to make an appointment for a windshield replacement, I was very pleased with how accommodating and professional Aaron was. He made it super simple for me and I appreciate that. On the day of the install, I had decided to wait in the waiting room. There were other customers who called and each time Aaron picked up the phone, he had the same high level of professionalism with every person and their inquiries. It was a pleasure to have been working with him. Also, the team who did the install was also great at the install. Overall, I am very pleased with Aaron and the team and will continue to do future business here.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

Windshield ding- my insurance primarily works with a company with questionable reviews. I contacted…read moreBruce at Glass Works because of their glowing reviews. Bruce took as much time as I needed to explain their process and the strong likely hood that a dine sized ding could be repaired. I stopped by the next day and was in and out within 30 minutes. Professional, HONEST, kind man. My insurance required I pay the difference between what they paid and the cost of the repair. Bruce would not accept my money. Great service, good experience. And not a big franchise. So pleased.

Highly recommend Cascade Auto Glass, they're knowledgeable, friendly and quick. Vince and Mary…read morealways take great care of us.

Recommended by my dealership and they did a great job. I would be a return customer if I need any…read moreother glass replacement.

Booked a replacement windshield for my 2005 Honda Element…read more Oscar was the tech & did an outstanding job. He showed me areas of rust around the windshield( Car had been in an unreported accident). Oscar , at 1st couldn't get to our house, due to nearby Police activity, he kept trying & now have a new windshield which will serve me for years to come. Tks, G

Glass Pros is FABULOUS! I called several places and could not get a basic conversation which lasted…read morelonger than 30 seconds from anybody except Sonny at Glass pros. He helped me to better understand different qualities and brands of replacement glass, rules for after installation, offered BEST PRICING, and provided me with a NEXT DAY APPOINTMENT. I cannot believe I have been driving around for three years with a demolished windshield. Had I known it was this affordable and easy, I would have done this much sooner. Thank you Sonny for your honesty and integrity. I wish you all the success in the world with your business.

I had a very disappointing experience with Safelite. I scheduled a mobile windshield repair service…read morethrough my insurance company to fix a small chip in my windshield. Unfortunately, after the technician attempted the repair, that small chip had turned into a long crack. What concerned me even more was that immediately after the crack appeared, the discussion shifted to replacing the entire windshield, and I was encouraged to schedule a replacement through Safelite. The situation left me feeling uneasy. If turning a small chip into a large crack is a known risk of the repair process, that should have been clearly explained to me before any work began--not after the damage had already occurred. Customers deserve to understand the potential consequences before making a decision. Afterward, I watched several videos demonstrating windshield chip repairs, and the process appeared straightforward when performed correctly. It makes me question how a minor chip could become a major crack during what should have been a routine repair. While I cannot know exactly what happened, the outcome left me with a much bigger problem than the one I started with. At a minimum, there should have been a clear warning about the possibility of the chip spreading into a crack before the repair was attempted. Unfortunately, this experience has completely eroded my confidence in the service. I will not be using Safelite again, and I cannot recommend them based on my experience.

If it were possible I would give this a negative # review. I had a windshield replaced about one…read moremonth ago. I was talked into getting new wipers at that time, (this was in the Olympia location). Yesterday while driving down I-5 the passenger side windshield wiper flew completely off! I have been on the phone and on the computer for over 45 minutes and have talked to 3 of their operators all in an attempt to get in touch with the local Olympia office to get this matter fixed. All without success! Seems that Safelite has such poor customer service, (not only in their ability to change a simple wiper blade but in reaching their service department) that have no need to have any customers at all.

This place is absolutely amazing and super fast. I came about 30 min earlier than my appt and they…read morestill allowed me to drop my car off and said they would get started on it right away. Noon rolls around (dropped off at 940) and they call me to tell me my car is done and they were able to recalibrate my sensors for my Toyota Corolla '18. I have a lifetime of rock chip repair which I think is amazing and so helpful. Definitely recommend this place. Awesome customer service and staff. Everyone is so friendly and kind.

Got my passenger front window and my windshield replaced here, everything about this place was…read moregreat. I was able replace both windows under the same deductible! The staff was awesome and very friendly as well. I was able to wait in the office and do some work while they replaced the glass. They even have complimentary coffee, Gatorade, water and a few other small sized drinks. When it comes to the glass itself, the replacement was very quick and the Windows look like they are brand new. If you ever have a glass that needs to be replaced, this is the place to be !