They did an EXCELLENT job. I was very pleased. My car looked better than the day I bought it. Cleaned inside and out. All damage was repaired and they were very good in terms of communication about when the car would be ready. I was very pleased with their service and would highly reccomend them read more

If you are mercedes owner like I am, you can trust them for their works. They are certified and they do things right. The reception lady was sweet too I really had a good time chatting with her. The pricing is reasonable too. read more

Simply put, this is not a reliable or trustworthy body shop. My car is a 13yr old BMW, but I keep it very clean and it was ready for some clean up work to keep it looking fresh. After many years of reliable work at a nearby shop, I followed a recommendation to try another shop someone I trusted had a good experience with. My front and rear bumper were featuring some scuffs/wear, and the decorative window trim was scratched. I also had a scratch along the side of the car, and wanted to replace my clouded side markers and a cracked lower front grill. The estimate was fair, and the work was scheduled to take 7-10 days, which seemed appropriate. Given current supply chain issues, I ordered the replacement parts 2 weeks in advance through the shop, and paid a sizable deposit. The car was first returned without the rear work completed, and 3 weeks later than anticipated. The body shop's detail person was a bit of a butcher with the orbital buffer, and my hood (previously immaculate) was heavily swirled. They agreed to take the car back and perform the rear work. The representative pretended they never put that work on the estimate, acting like it was just an honest mistake. I noted to him that the estimate I approved did in fact have that work on there, and he said he'd check on that. Thankfully I kept the original estimate. Two weeks later (so over 5 weeks for a 7-10 job), I went to pick up the car. Additional charges were applied for the rear work (almost 2x of the original estimate) as the rep again claimed they had not included that on the original estimate. I obviously objected to that, and to how long the work took compared to their original estimate. I then produced the original estimate showing the rear work in detail. Clearly he didn't expect me to have the original printout, and began scrambling to try and explain. I then said even if for some reason I didn't have the original, why wouldn't he have called me to tell me what the new charges would be before doing the work? At this point, I said forget it. I'd handle this all with the owner later, and handed the receptionist my card. I told her to run the entire amount, and that I'd let the owner make the right decision later when we spoke, but the rep stopped the admin from charging my card, and began scrambling. After a few minutes, he handed me another that had removed 40% of the bill (thousands of dollars). I objected to that and insisted paying the higher amount, but he wouldn't allow the receptionist to run anything but the new bill. He also didn't want me taking a copy of the higher priced bill, which I promptly took pictures of. Later after bringing the car home, I was more closely inspecting the car, and noting they had buffed most of the swirls from the hood out, when I found a deep scratch that had clearly been (attempted) to be filled by touch up paint. Window trim had been installed poorly, and wasn't lining up. I also found out that at any highway speed, my windows were whistling and rattling loudly. When I later addressed this with the owner, he said the buff job "uncovered the scratch" and that out of the goodness of their heart, they tried to fill it for me. It looks terrible. It's bad enough I'll need to paint the hood this coming spring. He also disowned my new window rattling issue, saying they did nothing to the windows (obviously, whatever they did when installing the window trim did this.) Had I not reviewed both estimates closely, I'd have easily been charged thousands of dollars more than I was supposed to. Having been in the automotive business, I know this scam, and I know a lot of unknowledgeable people that go here are being wildly overcharged. This is a predatory operation that performs less than acceptable work at a far longer schedule than they advertise. I'd strongly suggest looking elsewhere for your body work. I'll note, the video of the hood scratch cannot be uploaded to yelp, but is available on other online review sources. read more

Auto Engineering Body Works - Body Shops Near Me - Belmont, Massachusetts

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Recently had body work done on my vw golf gti and this body shop really did an amazing job. They worked with my insurance and used new oem parts. My car is back to looking brand new On pick up they even arranged my rental car from enterprise to be dropped off. Completely hassle free. I would highly recommend if you own a vw to come here. read more

These guys are the best. I pulled into the body shop unannounced after my car had been keyed - BAD. They understood the urgency and handled my situation with compassion, professionalism, and humor. They helped arrange a car and let me store mine at their shop until my insurance company did what ever they needed to do (approve the estimate?). They let me know that it may take a few days. Now here it is only 3 days later and it is done. All I can say is thank you - they made a terribly painful and embarrassing situations go away! read more

Very professional AND friendly service. You should be willing to wait to get scheduled but if you own a premium car, this is the place to get it fixed. read more

I have been coming to Auto Engineering for many years. My service advisor at Mercedes-Benz of Burlington suggested them. They are actually officially licensed by Volkswagen of America, Porsche North America and Mercedes-Benz USA. They are very good at handling insurance claims and getting their clients whole again. If your getting a job done where you have to pay out-of-pocket the pricing is very reasonable and fair. If you need help getting a rental car they'll make that arrangement for you. If you have a classic car that can do work on that as well. They are perfectionist. The owners Freddie and Minas are gentlemen You won't regret bringing your car here. I'm a car guy and you can trust Auto Engineering! read more

I'm just updating my review After I was hit while Parked I went online for a recommended Volkswagen shop auto body engineering came up I went to visit before proceeding and saw high end cars Bentley etc so I decided to proceed to fix it here . I get my vehicle back and immediately notice The bumper wasn't put together properly neither was a metal strip that goes along the back of the bumper it was sort of a joke ! After first noticing the mistake I was told to leave it there for a few days to which I did and was told it would be fixed and be taken of Which I thought it was ! The work looked flawless until a close up inspection and mind you it's a Volkswagen authorized repair shop ! So after leaving it there mind you for a couple of days with no rental provided FYI . I eventually get my car back and boom the rear bumper still wasn't put back correctly mind you the only reason I haven't gone back is due to time management issues and just the hassle of dealing with another body shop obviously I can't recommend this shop and will just chalk it up at this point but yes be fair warned! awesome customer service questionable auto body work for sure ! read more

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This is the second time I have had to use Auto Engineering Body Works for minor damage to my car. All I can is that they are a fantastic team to work with. From the initial appointment setting to picking up the car after the repairs were complete the experience was the best I have accounted with any body shop. The work was completed on time and the price met the estimate exactly. When inspecting the area repaired you would never have known that there was ever any damage. In addition to the external work, the interior of the car was spotless and you could see that it had been cleaned. Would recommend this body shop 100%. read more

GREAT to do business with! The owner, Fred is a gentleman and he knows his trade. His customer service skills are wonderful and refreshing! Your car will be finished before you can blink! John J. Kelleher Watertown read more

OK work but nothing special. They did major work after a crash (about $23,000). All the appearance work looked good. However, the work on parts no one normally sees was shoddy. I later pulled the front bumper and grill off to do some maintenance and upgrades and I found broken clips and missing retainers. Also they reused an obviously damaged inner fender assembly. Additionally, the front bumper absorber was missing clips and held on with painters tape. read more

If you own a Honda, BMW, Audi, Aston Martin, Porsche, or Mercedes, this is the place to take it. Peter and Fred are top-notch operators and turn work around fast at the highest quality. They ordered me a car to rent, kept in touch at every step, looked for ways to keep costs low, and finished early. Two thumbs up! read more

Got in a little fender bender and had some dents and scratches I needed fixed up up my car. My car is only a year old, and my first car, so needless to say i was pretty bummed. These guys did a phenomenal job, it looks like the car is brand new. They were true to the quote they gave me within a dollar, and fixed it up super quickly (took them 2 days, less time than predicted). When I came to pick up my car, they had washed my whole car and did a quick clean of the inside. All in all, stinks to have something bad to happen to your car, but I could not be happier with the work and the service! read more

My Honda Element was in a minor accident in my own garage. Out of 5 body shops, Fred was the only one that said it could be fixed without replacing the door (a very costly proposition). It was ready ahead of time, and at the original estimate. It looks great and the door now closes perfectly. Though they offered to help me rent a car, it wasn't necessary. I appreciate that effort however. Should anything happen to our Subaru, god forbid, I know who to bring it to. read more

These folks are exceptional! They are super nice, accommodating with timing and rental cars, and do top notch work. They also do the work so fast and my car looks great. Whether your car is a Mercedes, BMW, Audi, or a Honda - I'd go here. read more

Fred and his team are fantastic - they do great work! I wouldn't take my car anywhere else!