After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

CarMax has been great to work with. I've sold a couple of vehicles to them and purchased a couple…read morefrom them as well, and every experience has been excellent. Their process is straightforward, the staff and management are always helpful, and they stand behind the prices they quote. I've even come back a day later after receiving an offer, and they still honored it without any hassle. Whether you're buying or selling a vehicle, I've always had a great experience with CarMax. Highly recommended!

I had an excellent experience at CarMax. I could not be happier. The whole process was so easy and…read moreI was happy with the offer and the speed of getting it accomplished. I even got a free ride home.

I can't say enough great things about Gordon at Land Rover Rancho Mirage. He truly went above and…read morebeyond and made buying my new 2026 Range Rover Sport an absolute breeze from start to finish. Gordon was incredibly kind, knowledgeable, and genuinely easy to work with--no pressure, no games, just exceptional service. He anticipated every question, handled every detail seamlessly, and made the entire experience enjoyable (which is rare when buying a car!). Honestly, he should be the sales manager--that's how outstanding he is. I'll absolutely be buying many more cars from him in the future, and I've already recommended him to friends and family without hesitation. If you're considering a Land Rover, do yourself a favor and ask for Gordon. You won't regret it.

A Lemon I purchased a new Land Rover Evoque (a sales floor…read moremodel) from Land Rover Rancho Mirage in 2022. Within one year, it experience multiple overheating warnings, each time (4) returning it to the dealer. Each time, they returned the vehicle saying nothing was wrong or couldn't find an issue. On the 5th time, they kept the vehicle for several weeks, saying they needed to order and replace multiple engine parts from Europe because the engine coolant was leaking into the exhaust. The vehicle was under 30k miles. All of this with no regard for my personal safety. Since then, the vehicle has continued to show overheating warnings, multiple paint and interior issues. When I contacted Land Rover/Jaguar about my concern and issues, they offered $2500 toward a new purchase. I have contacted a Lemon Law attorney now and Land Rover/Jaguar is telling the court it was never their responsibility. BUYER BEWARE, DO NOT PURCHASE A LAND ROVER.

So an update on my review. GM did call and gather more information regarding my experience…read more However, Indigo's offer was a free car wash!! Start small to rebuild trust. Also, on the same day he called an automated text came in offering a 15% discount on estimated services that we did not have done. Bad timing was the response from Audi Indigo. But if this happens to you at least they will offer a car wash to ease the pain on your pocketbook.

I had a broken headlight and a non functioning backup light which needed repair…read more When I checked in the quote was $540. I assumed that was for the repairs. Turns out the cost to replace both was over $7,000. That along with other recommended repairs came out to over $11,000. At that point I said I would forgo the repairs and consider other options. When I came to pick up my car they charged me $540 for the "inspection " which I thought was just providing an estimate. To make matters worse when I paid with my credit card they added a 3% surcharge. I was considering buying another Audi but after this experience I am having second thoughts.

Thank you I love my car Very professional…read moreNo pressure at all Grate customer service I will be back

the car advertised did not pass the mechanics inspection. it would have cost thousands of dollars…read moreif I had purchased it

I wish I could give these guys 6 stars. I drove my 2004 jaguar xjr here from San Francisco. I…read morelimped into this shop on a Friday morning, pretty certain I'd be stuck here well into next week before I could drive home. Mike managed to track down the parts and hook me up the same day. He could have charged me just about anything but was extraordinarily fair. This place is the real deal.

Great technicians. They get the job done right at a fair price. I won't go anywhere else!read more

I purchased a car from Larry at Country Club Auto Sales and I got a FANTASTIC DEAL not to mention a…read moreGood Car. Larry went far and beyond in helping me buy a good vehicle. I appreciate his honest sales because the car runs GREAT. If I ever an in need of purchasing another car I will definitely go back to Larry at Country Club Auto Sales.

Got myself a good deal of the year!! Larry is a great business guys to do business with ! Very nice…read moreand honestly!

Shottenkirk Desert Lexus was just terrific yesterday when I took my car in earlier than my…read moreappointment for an oil change tire rotation. I was treated to locally made Si Bon pastries with a cold free bottle of water and espresso!! My service agent named Johnny Reyes, was personable, kind, and very informative. I asked a lot of questions, and he knew the answers right away. Deanna Cross, the Floor manager came right over to me and a colleague to greet us and ask us how things were going. My observations while waiting in the hospitality waiting area showed me that people were basically sitting down and then immediately getting up to retrieve their cars. My first oil change experience was 5 Star rated, all the way around!! I am so glad that I bought a vehicle from this fine dealership!!

Extremely disappointing and concerning experience with Shottenkirk Desert Lexus…read more I brought my Lexus LS460 in because the vehicle would not go over 30 mph. The dealership kept my car for several weeks, performed their diagnostics, and confidently advised that the issue was related to the injector driver/ECU. Based on their recommendation and supposed expertise, I approved a repair totaling over $5,300. That repair did NOT fix the original problem. What's even more concerning is that their own documentation shows they recommended "additional diagnosis" before completing the repair, yet they still proceeded with a costly fix that did not resolve the issue I brought the car in for. Now, instead of taking accountability, I'm being told they are "not sure" what the problem is and are recommending another $3,000+ in additional repairs. In other words, more trial-and-error--at my expense. This is not what you expect from a Lexus dealership. The issue wasn't properly diagnosed, the repair did not address the actual problem, and now the diagnosis has changed after the fact. At this point, I've paid over $5,000 and the original drivability issue remains unresolved. Being asked to continue paying for uncertain repairs after a failed initial diagnosis is unacceptable. I have escalated this matter to Lexus corporate and am pursuing further action. If you are considering service here, especially for major repairs, I strongly recommend getting a second opinion before approving any work. This experience raises serious concerns about diagnostic accuracy and accountability at this location.

My experience with my service advisor Shaun and the Jessup auto family is superb. Professional,…read morefast and efficient. My rear shocks on my 2016 GMC Sierra 1500 were shot and Shaun had them replaced the same day. I've had leak issues with my aftermarket air bags and was told that the left side collapsed. So since I'm not pulling my horse trailer any longer, I decided to go back to stock and they removed the broken system. Now she's riding better than ever!!! With my truck at over 10 years old, I have correctly put my trust in Shaun and the Jessup family. Always impressed with their top shelf professionalism, superb mechanical repair work and terrific attitude. Happy truck = happy owner!!!

Absolutely unacceptable experience at Jessup Auto Plaza…read more I negotiated and finalized a deal on a $120,000 vehicle with a salesperson named David. He looked me in the eye and clearly stated, "This car is yours," and assured me multiple times that it would NOT be sold to anyone else. Based on his word, I stepped out briefly for lunch with my family, fully intending to return immediately to complete the purchase. After spending over SIX HOURS at this dealership and driving all the way from San Diego, I came back ready to finalize payment--only to be told the vehicle had been sold to someone else. This was not a misunderstanding. This was a complete failure to honor a confirmed agreement. What made the situation even worse was David's behavior afterward--he attempted to deflect responsibility, created unnecessary drama, and made misleading statements in front of his team instead of owning his actions. This shows a serious lack of professionalism, integrity, and basic respect for customers. A dealership that operates like this cannot be trusted. If their word means nothing, then neither does their business. Be extremely cautious when dealing with this place. Do NOT rely on verbal commitments, no matter how confident they sound. I lost an entire day, wasted hours of my time, and was treated with zero respect after a confirmed deal. This is not how a reputable dealership should conduct business.