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    Auto Factory

    4.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Auto Factory

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Auto Factory Photos

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    4 years ago

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    13 years ago

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    13 years ago

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    10 years ago

    My job was done on time and on budget. They are easy to work with and my car looks brand new.

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    Auto Body & Collision Center

    Auto Body & Collision Center

    (16 reviews)

    SBIC

    They are a corrupt company and any positive reviews are from either themselves or friends…read more Never, Never take your car there. They had ours for 2 months and the only way we got it out was going by for an update and the owners did a no show and the mechanic let us take the car. Avoid at all cost as they will ruin your car and it is almost impossible to get your car back.

    Baltimore Auto Body & Collision Center either replaced or bought out Bumper Globe. I was a…read moresatisfied customer of Bumper Globe, but ABSOLUTELY CANNOT SAY THE SAME FOR Baltimore Auto Body & Collision Center (now referred to as BABCC). Paint was peeling from the roof of the car and I'd called around to BABCC and had brought my car in for an estimate. The main person I was talking to kept trying to upsell me and repair other paint issues on my car, which was pretty annoying after I said No the first time. Despite this, I agreed to drop off my car while I was out of town for a long weekend. BABCC is conveniently located and I can walk there if necessary. I dropped my car off on Wednesday evening, 7/2. I told them I would be back 7/9 to pick up the car. I wasn't given any indication the work would not be completed by the time I returned. I'd even asked about their workload and was told my car's roof would be repainted in that timeframe. I arrived at BABCC this morning, Wednesday, 7/9 at around 8:45. BABCC was locked up tight despite their website stating they should have opened at 8am. I tried all the doors. Locked. I called the number on their website. No answer. I began leaving VMs and texting the number from the website. I'd used the number before to text with a tech, so I know the number works. I went and looked at my car while I was waiting around and saw THE WORK WASN'T EVEN DONE! The roof of my car looked as bad as ever. I kept calling and texting the number from the website. No response. I ended up having to Lyft home, then I got my spare key and went back to BABCC. Luckily my car was parked in a space on the BABCC lot where I could back it out. So that's what I did. BABCC was still not open when I went by to take my car back. Still, 2 hours later, no one from BABCC has contacted me yet. This is COMPLETELY UNACCEPTABLE AND UNPROFESSIONAL. And MY KEYS are still inside there. But trust me, I WILL get them back. Y'all not about to play in my face this way. Uh uh. The new owners appear to be minorities so I was rooting for them. No longer. They are trash. Do not recommend.

    Heritage Body Shop Baltimore

    Heritage Body Shop Baltimore

    (36 reviews)

    Morrell Park

    I was driving my daughter to a medical appointment when after going through the tunnel a strange…read moredrumming noise started under the car at higher speeds. Heritage looked under the car saw the cover for the motor had come loose. they took it in immediately fixed it and we were out of there in less than 1/2 hour. It was perfect. they were great. the place is beautiful. the people are kind and efficient and generous!

    I wish there was a negative star button because I would give -5. Heritage Body Shop is one of the…read moremost unprofessional businesses I have ever dealt with. I received a voicemail from one of their employees cursing at me and calling me out of my name--completely unacceptable behavior under any circumstances. To make matters worse, they lied and claimed they had been sending me emails that I "ignored," which was not true. They had the wrong email address on file, yet somehow tried to blame me for their own mistake. As a government employee I expect a basic level of professionalism and accountability--neither of which this place has. When I reported the abusive voicemail to the office manager, she flat-out lied and said her employee did not curse me out and insult me . I then played the voicemail for her, and she heard every single curse word and insult herself. Instead of apologizing or addressing it, she stood there in silence, completely ignored the behavior, and skipped right over it to focus only on her concerns. No accountability. No professionalism. No respect. This shop clearly tolerates and defends disgusting behavior from its staff. If you value basic decency, honesty, or being treated like a human being, do not bring your business here. Heritage Body Shop has shown exactly who they are, and it is ugly.

    Bumper Globe Collision Centre

    Bumper Globe Collision Centre

    (45 reviews)

    SBIC

    I had a horrible experience with Bumper Globe. Communication was terrible from start to finish,…read morehard to get updates, and when I did, they were not accurate. They had my car for 12 weeks giving me no updates. The work itself was poor quality and didn't solve the issues I brought my car in for. The first time I went to pick up my car, I pointed out multiple issues where the work was incomplete, pieces were falling off my car and not secured well, or not fixed at all. The doors they replaced were not even painted completely and they left the inside of my car a disaster. They have since been completely unresponsive when I tried to follow up. I have had to go through my insurance company to hear any news. I selected them doing searches on Yelp and Google and realized when I went to pay for the work, they off discounts if you leave a 5 star review... so that is why it looks like a good option. I recommend going anywhere else in the area. They apparently require that you pay in cash, which they never told me until I was there picking up the car, and then I did not have that amount of cash in hand, told me they could only use a card with a surcharge. Absolutely would never recommend any work from them.

    Brought my car in for an estimate a few weeks ago. There was what I considered minor damage on the…read morefront bumper. My eyes bugged out of my head when I saw the estimate but given I wanted the car fixed by a reputable company, I set up a time to bring my car in for the repairs. I was given a 3-day window for completion and got a call back by the end of the 2nd day to come get my car. Checking out was easy and before I knew it, I was out in the lot looking at my car. Not only were the repairs flawless, I believe my car has been washed...at least rinsed off. The overall repair, while not cheap, is immaculate. I hope to be more careful in the future and have no more fender benders, but if I do, I'm coming back to Bumper Globe!

    Auto Factory - autorepair - Updated August 2026

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