I bought a 2018 Explorer from Momentum in November and was very pleased with my experience. While…read morethe dealership is not much to look at, I was impressed with the quality, condition, and price of the car. Mohammad was very easy to work with and the process was simple and easy. I would certainly buy another car from Momentum!

Update 6/28/25 Since this my initial review a few days ago…read more We now have another issue. The engine is overheating and we had to have the car towed for repairs. We have not made the 1st car payment yet and have we are already almost 2000.00 for repairs since buying the vehicle. The repairs and tow are already 25% of what we paid for the vehicle thus far. Absolutely ridiculous. Reply to dealer response 7/1/25 (on a google review) Ok. So now you are not telling the truth. Communication did not shut down because of derogatory name calling and you are wrong for not speaking correctly about the issue. I started asking for documents to confirm the inspection you did. Shortly after you cut communication. You did not offer to rectify, you stated I should have come to me first. I tried to explain when the light came on and your said, " I do not pay other mechanics". I told you, you were being dishonest and there was no way you did not know about the issue at hand. I also told you that when the check engine light came on we were addressing the tire light sensors that were needed on two of the tires. We do not stay near your shop and actually across town. If I am already having to address issues with a vehicle you sold me, in which I said was a lemon to you, I would not trust you to fix anything on the vehicle as it should have been done before you sold it to us. Why should we have to drive this vehicle across town and damage it any further?. You told me you used parts from ebay for your vehicles which is fine, however, this car had the original part. So before you replied to this review you should have been honest with your response. I told you in my text you could have been honest upfront. It should have been a red flag when you dropped the price of this vehicle from 8200 to 6500 with 76,000. A huge drop for a small dealership and a vehicle that passed inspection! Right?!. I hope you recall before the purchase, I asked you if there were any lights, and any issues with the vehicle and you said no. Upon arrival there was a tire light that remained on for weeks. The initial reason why we parked because we wanted to keep our daughter safe in this Texas heat after the light did not go off while putting air in. A consumer speaking up about a purchase is not derogatory rather, what accountability looks like.

Evidently they have been selling cars to people for a while that are unsafe. Even though I had…read morebought and paid 2 cars off from Manuel they pretty much forced this 2006 Durango on me. Drove off the lot with back on December 14, 2024 and not after having the Durango a good 3 weeks of it, it had issues with the Suspension and was misfiring. Took it to be looked at and was told they would have to order the arms but that they fixed the misfiring issue and they would call us in when the arms came in. 2 or 3 weeks later the arms came in and I took it in in a Saturday to be fixed. Several weeks later the light engine was o again this time I was told it was a misfire again and replacing the spark plugs and coil packs did not fix it the first time, because it turned out to be the gaskets. They had to keep the Durango this time and they did give us a loaner car, but it took about 2 1/2 weeks before we got it back. Three days later the Suspension was squeaking again and I had to have my son take it in to be looked at and had to have the bushings and the struts replaced which took about 7 hours to fix. Now as 3/2/25 weeks have the engine light on yet again. Took it to O'reilly to see what codes it is throwing this time and here's what we what we have code P0161 O2 Sensor Heater Circuit, U0100 Lost Communication with EVM/PCM, U0141 Lost Communication with IPM(FCM/TIPM). Also the transmission fluid and filter were never changed or replaced before we drove it off the lot nor were the Accessory Driver Belts replaced as well. I would recommend to anyone that if you go to buy a vehicle from this place you take your own mechanic with you to thoroughly inspect the vehicle you're thinking about buying so you're not getting a piece of crap that they want to force on to someone like they did me. They have fixed on this vehicle more than I have been able to drive it yet they don't care as long as they're still taking your money. It's profit over people's Safety for these people and the communication with people other than those coming in to buy a car is almost null and void. They're also pretty good at lying to you as well. NOT TO BE TRUSTED.

Spent my life savings to buy a car they had... Owned it for…read more12 days, and it wont even start now. Beyond disappointing.

Do NOT recommend!! When I bought the car 3 years ago they tried to sell it to me with a bent rim, I…read moreluckily noticed before the buying process and got it fixed. Fast forward to today, my car was totaled and insurance sent a total loss check that covered the rest of my balance + like a dollar. However since my card was on autopay they charged me for my monthly payment since the check had not been cleared yet. Every time I have spoken with someone on the phone to get more clarification on the situation they just tell me "well once we process the check, if there is an excess credit you will be mailed a check for that amount". 4 phones calls and 2 weeks later I get a check that is missing money.. "The way car buying should be" my butt. Never again

We were in to look at a car this Saturday. Aqua was our sales agent and she was extremely rude and…read morecondescending. I've never met a salesperson as rude as her and that's saying something. From the moment she called on the phone she was talking down to us and refused to assist us in any way. She wasted an hour of our time and was not helpful at all. She didn't ask our names or want to show us numbers. She didn't let us test drive or anything. If you come here ask for anyone but Aqua.

Paul is not only the nicest guy, he's very straightforward. Took my car for an AC issue and he was…read moreable to quickly diagnose it and gave me options for my repair. His billing system and invoicing is easy to understand and itemized. We dropped the car off and it was ready when he said it would be. A lifetime warranty on the parts and he gave us a warranty for his labor. He explained everything to us and advised on next steps, if needed. It is challenging to find a good mechanic. It is impossible to find an honest mechanic. We were blessed to find both with Paul. Awesome guy and ethical in business. I don't have to look for another mechanic, he will get all of our business!

Paul of Monart Motors is a great guy, honest and didn't try to upsell me parts or services I didn't…read moreneed. Went to him in peak summer for car with no AC, most places charge a surge price due to the need BUT he came in with a very reasonable diagnostic rate and got my car blowing cold again. They also have discount for using debit card or cash which is very nice. Only thing I can say in the not so great column would be communication; once car was dropped off, I waited 5 hours then called myself to get update, got the update that car was almost done in another 45 min. After and hour and half and time being 4:30(20min drive and they close at 5:30) decided to head that way to make sure I get the car back at end of the day. When I was pulling into the parking lot Paul called to advise car was ready for pickup.

Very pleasant people to work with! They were very patient with us as we got our financing around…read moreand stuck to their word the whole time! I would buy another car from them anytime!

Have been searching online for a Jetta for while when I came across this business and didn't…read morebelieve the car was listed at such a good price. Of course it's a bait and switch or something but when I went to check it out it was actually legit. It's a small family owned business that just doesn't have as much overhead so they can price the cars cheaper. The people were friendly and answer all my questions with complete confidence. Great experience and I'm satisfied with my new car.

I want to share a 5 star review about my experience with the service team here at Autonation. I've…read morehad my vehicle since 2022 and Joe and Jorge usually help me during my appointments. From the point of scheduling and getting a quote for the services, to them having the patience to explain the work that my car needs, I have always walked away feeling treated with respect, kindness and professionalism. I'm thankful for this team and would highly recommend this location for all your service needs. The waiting area is also very comfortable and they are fair in their pricing and not pushy when I genuinely cannot afford certain recommendations on the same visit. Thank you for making my car owning a little bit easier. It's already hard enough just making car payments , paying car insurance and maintenance. I'm blessed to have a safe place I can take my vehicle to get the maintenance needed without feeling ripped off or spoken to in a condescending manner because I'm a woman. Thank you autonation family!

Worst experience I have ever had purchasing a vehicle. After going back and forth for 2 days with…read morethe manager about purchasing a used truck I agreed on the purchase. I drove 4 hours from Houston to be there first thing in the morning how we had agreed and had an appointment set up at 9:30 am. Come to find out they sold the truck the night before. I spent money on hotel and travel just to go pick this truck up they could have atleast had the courtesy to hold the truck till morning how we had agreed. They definitely do not care about customer service. The only person I don't have nothing bad to say about was the salesman Jose Arcos. He did everything in his power to get me in the truck. Management is the total opposite. Made me run my credit even after pulling an 800+ credit score they managed to give me this horrible experience. Hopefully this gets up to their corporate office and see who they have managing these dealerships and focus on customer service

I had an amazing experience with Frank at Discount Motor! I'm thrilled with my vehicle choice, and…read moreI truly appreciate the staff who made the process smooth and enjoyable. Frank worked diligently and efficiently to find a vehicle that not only fits my personality but also meets the needs of my family. I couldn't be more grateful for someone who isn't just trying to sell a car, but is genuinely focused on ensuring customer satisfaction. If you're visiting this dealership, ask for Frank and tell him I sent you--you won't be disappointed!

Purchased many cars from them and the last two vehicles I missed a couple payments, I talked to…read morethem on May 15 and said I would pay them the next day told them my father passed away had to pay for funeral he said OK. That night they picked up my husband truck only owning 3000 on it and the next morning they came and got other vehicle after I told them I was paying them that day ! I'm so incredibly upset that after all the purchases I've paid off and bought again they did this to us! Do not ever buy from them

Keldric was FANTASTIC. Amazing service, he was attentive to my concerns and made sure I understood…read morethe services that were needed for my car. Highly recommend coming here if you need help with your car and its services. I will be a returning customer.

I have been trying to get my car in for service for the past 2 days. There were minor issues to…read moreblame that I let slide but now Elizabeth has cancelled my appointment without my consent! I called the service department and a lovely lady named Stephanie helped resolve my issue quickly and provided me the number I can call to address my situation involving Elizabeth. 8174850400 This is the phone number. A lady named Angela answered the phone and showed no concern or regards to my situation! She tried to give me the run around by sending me to the service department even though I made it clear I do not need a service I need to address the wrongdoings of Elizabeth. I have contacted corporate and we are still communicating about the situation but wanted it to be known to all customers to stray away from this establishment as they are just a mess with no real concern for their customers.

Jim was responsive, professional, and helpful in selling my car. The process was easy.read more

An easy pain free solution to selling a car. Was worried they would have my car and I would have a…read morerubber check. Have no fear. Thanks to Matt and Bill the whole process was flawless start to finish. Never ever trade your car at a dealer without Givemethevin.com first. No games no gimmicks, just smart. Cheers.

Ed and team are great and customer oriented. I was able to come back after doing a test during a…read morequick break. Negotiating was free of stress and multiple options available. Will definitely come back.

worst dealership experience I have ever had. I bought my jeep from them less than a year ago, and…read moresince then my car has failed to start on multiple occasions and makes a horrible banging noise. I originally called to schedule a service app and was told i could use a loaner vehicle while they diagnosed what was wrong with my car. Now my jeep wont start AGAIN and wont even jump, so I have to have it towed to the dealership. When I called back I was told to contact Chrysler for the tow and rental Instead. MIND YOU i purchased all the warranty my car is un 15,000 miles. The problem is that Chryslers rental reimbursement requires me to pay for the rental upfront and wait to be reimbursed. I do not have hundreds of dollars available to pay for five days of rental out of pocket, especially purchasing this piece of shit vehicle less than a year ago and repeatedly dealing with mechanical problems. I'm extremely disappointed with both the vehicle and the service I've received I should not be left without transportation because a vehicle I purchased less than a year ago repeatedly wont start. I would absolutely not recommend purchasing a jeep or relying on this dealership to make things right when something goes wrong. there only defense was they didn't make the vehicle.