Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

Service Tech (William) was great. He was very thorough, polite, and informative. Chip was fixed…read moresuper quick. He let me additional paperwork on warranty and his company business card as well.

Quick and easy service, came out to my house in two day two-day timeframe, professional and…read moreexplained everything. Felt good that I saved major bucks over $500 (Safelite) which I wouldn't have been able to swing the replacement cost. Tech Sam gave me his cell # in case I had any questions or warranty issues. I wld give them my business again Anytime!

They are excellent, professional, affordable and didn't compromise on quality. 10/10 highly…read morerecommend for all your glass replacements.

I have to give a huge shoutout to Robert for his glass work because the quality is seriously next…read morelevel. From the moment he started the project, it was obvious he takes real pride in what he does. The craftsmanship is incredible. Every edge is clean, everything fits perfectly, and the final result looks better than I even imagined. You can tell he doesn't rush jobs and actually cares about getting things right. What really stood out to me was his attention to detail and how professional he was throughout the whole process. He explained everything clearly, showed up when he said he would, and left everything clean and finished properly. If you're looking for someone who does honest, high quality glass work and actually cares about the result, Robert is absolutely the person to call. I'd recommend him to anyone without hesitation.

I called about getting a new windshield. I was given a price that included $50 for mobile repair. I…read morewas told my information was saved for when I called back. When I called back, the woman was unfriendly, said she knew nothing about the quote and that they didn't do mobile repairs. I contacted corporate twice. Zero response. The company was apparently purchased recently by vulture hedge fund operators, and that may be the problem. One thing for sure, I'm telling friends and family not to use AutoGlass Now.

We've taken our car and truck here. Always first rate service and the work has been fantastic…read more I wanted take a moment and share a story with you all about my son's truck. Its a 2007 Tacoma. Just a regular truck no bells and whistles but what makes it special is it was my dad's last truck. He and my son would take rides together just the two of them. When dad got sick he asked me to make sure my son got the truck. He did and we've kept it in great mechanical order, but the white paint lost its luster and I just happened to put a nice dent in the right rear quarter panel. I promised to get it fixed and Gerber was the only real choice. When they estimated the fixes, we talked about the old and new paint and well we decided to fix more. To say the truck looks amazing really doesn't capture the change in it or in our love for it. I know its just a truck but there are trucks and there are trucks. This one will be with us forever and the care, respect and craftsmanship that Gerber brought to the work was incredible. Thanks to the team for treating us and our rides so well.

Incompetent. After being told multiple times that there were two claims on my vehicle that needed…read moreto be fixed and getting estimates for both they only did one and when I received a call saying it was done I was informed that only one claim was complete after asking. Had to wait another week for my car to be fixed. On top of that, I told multiple employees that I had received a check from my insurance company that I would need to pay them on top of the deductible. I told them this on multiple phone calls, in person when getting the estimate and when paying for and picking up the car. The did not understand what I was saying. I told them I owed them $900 rather than the $500 for the one claim. They would not let me pay it. In three weeks I get a call saying I owed them money, money I was more than willing to pay. I inform the caller that I told multiple people this and tried to pay it when picking up the car. The caller said "I doubt that". The caller was not a part of any of these conversations and I had them with a family member present that remembers me telling employees this. The repairs look fine but for customer service alone I would avoid at all costs.

It's a small family owned business. Honest assessments, fair prices, and great work. Don & Carolyn…read moreVentura will take great care of you. I've been going there for several years and They'venever steered me wrong.

Fantastic service by knowledgeable staff. They have fixed…read moreboth my Jaguar and my Dodge truck. They stand behind their work. I highly recommend Don and his staff.