Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The best experience I've ever had at an auto body shop! This was my first collision going through…read moremy insurance whom referred me to this shop. I am extremely grateful that I went with 5 star. They were communicative, friendly and fast!! It only took them 4 days to complete the work on my vehicle after being quoted a week which was also much shorter than anticipated. The employees knew who I was right away each time I called or went in. They were even able to work with me when it came time to take are of my deductible. Hopefully I won't need to visit them in the future, but if I do, I will absolutely stick with 5 star! I highly recommend them to all!

For the prices they are charging me, I can go to the dealership and still have some changes left.read more

Easy to work with. Effficient and reasonably priced. Fast turnaround…read moreThanks no more to say

This business is a joke so unprofessional I do not recommend this place to anyone. Please go else…read morewhere don't waste your time on these people they'll just make you wait and you will never receive one phone call from them. For this business to have a 4.8 star rating makes me laugh.

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

If you go to this place make sure you check on the work they do before pay…read moreIf you are a women ask for someone to go with you cause the lady see you how you don't know anything about cars, if you ask for them to do a good work cause you pay for, they are rude and telling you, you should get the expensive, but we call for an estimate before come in, they did not replace my car windshield correctly and the excuse is just because the cost isn't the same than a dealership, they should said that before we pay for a service, if I pay for a services for the money they ask no matter if it's expensive or cheap I will expect a good service Not recommend to anyone

Edited * The buzzing noise that I had was because they didn't install the new windshield correctly,…read morenot because it was an old vehicle. Safelite replaced my windshield good as new. And of course this shop won't refund my money. * Don't waste your time, maybe the best price in town but you will pay with your time. I've been back 5 total times now to fix the noise that I have in my windshield after it was replaced here. Wouldn't take me in without an appt, and I was a few min late to my "scheduled" appt and they said realistically it's a 3 hour wait now.. I gave the shop and the front desk plenty of opportunities to fix their mistake.

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.