Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Hal delivered exceptional customer service. I called around to get a few quotes and Hal was very…read morecompetitive. I was going to have trouble making it to the shop so he offered to come to my house and do it. There was a problem with the replacement windshield and he was very transparent about everything and offered to come back again. I offered to pay half in advance because I felt bad that he spent all that time working and had to come back, but he refused to take payment till the job was completely done. Hal followed up with me and setup a second visit appointment without me having to call or inquire. You just don't get this level of professionalism and dedication with other companies. For all future windshields that I break I will be taking them straight to Hal, can't recommend him enough.

I had considerable rock damage and sandblasting to my 160,000 mile OEM windshield. Hal located the…read morespecific glass for my exact model, and did a wonderful job installing it. Service was terrific, the entire experience could not have gone any smoother. Great price for the quality of the work. Highly recommended.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

They have been super responsive not just to provide a quote but answering any questions I have…read more These guys just left, they did an awesome job even repaired 2 nicks on another vehicle while here replacing my windshield. Super great guys and pricing was unmatched. Highly recommend.

I reached out to Eastland to get a quote on a windshield repair. Raphael gave me his honest…read moreopinion that he could try to repair the crack but advised that I replace the windshield instead. I had received the same feedback from several other auto repair companies based on the picture I shared. I followed his advice and am very pleased that he showed up with an associate and within an hour of my contacting him and he completed the replacement in under an hour. His pricing was very competitive and slightly better than other quotes I received. I highly recommend Raphael for his quick replies, promptness and professionalism. 2013 Toyota Rav4. Thank you!

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Needed a windshield as there appears to be a magnet on my car for rocks. 3rd replacement since I've…read moreowned it... smh.... Submitted a request for a quote online and someone from the call center called me the next day. A little pushy about getting me on the schedule. But hey, that's her job and I need to get it done. Had gotten a quote from Safelite, but Auto Glass Now was $120 cheaper. Who do you think I went with??? Arrived to be greeted in an extremely friendly manner, small waiting room. Asked if they had Wi-Fi so I could log onto work, but they didn't. That was probably my biggest knock. Took about 2hrs. Francine/Francis (can't remember which) is the girl behind the desk. I would listen as she would deal with others in person & on the phone and her knowledge of product and customer services skills are exceptional. This one customer was very rude to her to the point where I wanted to tell him to chill out. But she stayed calm and gracefully apologized. He still left due to being impatient, but it was top notch defusing the situation and not reacting to ignorance. I also checked for any damage, scratches, etc.... that I can spot very easily, and I didn't see any. They did a really good job. I was pleased and would recommend going to them if you need glass work.

Bobby was at my location on time and did an amazing job. Very professional and skilled. If you need…read moreauto glass replacement or repair, call B & C. Better rates, better quality and most importantly, better people. Their website says that they take pride in offering you the highest quality installation at a reasonable cost, and in my experience, they mean it.

I had an appointment at 11:00 am to get my daughters car full windshield replaced. The owner had a…read moreone tech call out and another traveling for parts. The owner was very nice and accommodating. He replaced the windshield within the hour for $100 less than other places I called. I HIGHLY recommend this location for any service needed with auto glass repairs.

Had a non-standard repair request. Most shops don't even pick up the phone. Others say no. Juan…read morecalled me back when they missed my original call, talked me through a few options. Quoted me a reasonable price. Even if the repair is temporary (he informed me my non-standard request could be risky) this is still a valuable service and I would not hesitate to use them again.

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

From quote to in-office appointment, this was a fantastic experience. Getting a quote and making…read morean appt were all handled via text while I was in a meeting. Super convenient. The quote was about $300 cheaper that Safelite. I was able to get an appt within a couple of days. I arrived for my appt and was greeted warmly by Nate. He made me comfortable during my stay. The waiting area is very nice and conducive work plugging up my laptop at their workstation. I had about a 3 hour wait time, so this was very handy. Free wifi access with good stable internet. I was able to remain efficient while working. I was able to listen to Nate handle calls over the phone while I was waiting. So kind and professional. He listened patiently and answered questions with care. He's the right person to have at the front desk for sure. He talked to me about my window repair and assured me that they service Tesla's frequently, which gave me instant confidence. I'd highly recommend this location. You'll be in good hands. My car isn't finished yet but I have zero worries. Updated review: As I'm sitting there, the manager comes out. I verified that he was the manager and asked Nate if I could speak to him. Of course, he had no idea why I wanted the manager. Brent, the manager comes out and he sits down to talk with me like we're two friends in a coffee shop. He further solidified my experience there as he was also very personable. He already has an appreciation for Nate and that was very evident in our discussion. My car is finished about 45 minutes ahead of schedule, which is also great!!! As I'm paying to leave, the owner comes out, who is also very nice (it must fun be a common thread at that place). I also tell him about how great my experience was. I can't say enough about this place. My car looks good as new and I'm very pleased. Did I mention they were cheaper than competitors??? I hope that I never have to come back for a window repair but if I do, I know I'm in good hands.

We had a horrible storm earlier this month and a limb was thrown into my back window. I live 40…read moreminutes from Auto Glass. However, they were the only business that would email me back instead of calling due to my mother being in the hospital during this circumstance. Zuzu showcased exemplary customer assistance by throughly explaining when emailing back about the quote offered for my glass clearly in detail. He made sure I knew how they would care for my car and responded quickly to fit me in for an appointment that next day. When I arrived I came in the wrong door but they kindly walked me to the lobby and moved my car for me anyway. My two children came with me. They accommodated us with water and coffee. The kids played with the games in the lobby while Auto Glass updated me as we waited. It was such a good interruption from the stress of their grandma being sick. It has been 2 weeks now and my glass looks great. No leaks. I'm so glad I found Auto Glass!! I will easily always make the drive out to them and will pass on their name to everyone I know!! Genuine people and a honest affordable quote. Thank you all for your help!!!