I took my car to Tilton Auto for repair of major damage. I…read moremet the owner Will who I learned was 50 years in the business. He explained the repair and gave me the lowest estimate of any of the 4 other body shops I went to. Scheduled the repair for the following week which required 4 days in the shop. Something urgent came up and I requested if 3 days were possible to complete it. He said he'd do his best. On the 3 rd day he had it done and as "topping on the cake" he said the charge was $40 less than the estimate. Will is an incredibly noble and honorable craftsman who gives a personal connection that thee customer will never get at the big national body shop chains. If anyone is looking for a personal, professional body repair look no further then Tilton auto body.

This is a summary of the saga with Tilton auto Body on Fire Road.dated 2 april 2026. Upon careful…read morescrutiny of the overspray that was removed by my Detailer . It was noticed that the door alignment was off due to the passenger door had a new skin put on it to correct the body damage as a result of the incident. Chris the owner had his mechanic take the car in an attempt to rectify the situation. 10 minutes later the car was returned with an adjustment being made after a week it was noticed that there was possible movement . A call to chris led to an appointment being made 2 weeks hence at 11:00 am where the situation would be addressed and a check for $100.00 would be issued to cover the additional detailers fee of 4 weeks prior at approx 10;00 am on the 16th of april a message was received that the mechanic who was suppose to readjust the door had called out sick. with that I showed up at 11;00 am to pick up the check that had taken approx 3 weeks to issue due to the accountant not being in attendance. I then told Chris the I would not be returning the vehicle for any adjustments or claims about their Lifetime warranty on repairs. My advice to who may read this. all you will get from Tilton Is someone with empty promises and excuses.I am 84 years old and have been around the Block. and in order to avoid any additional Stress I have decide to walk and to not deal with nefarious merchants who most likely had their employees post reviews.

i had a small chip that was fixed so i thought so. when they show you what it should look like…read morefixed well mine didn't look like that. But they said it was fine .Now i looked 2 days ago and the whole window is cracked from the same spot they supposedly fixed. so now i have to pay for a new windshield. of course they don't guarantee there work so i am screwed.

1/11/26 Sunday morning, approximately 11:30am - checked for next available appointment which was…read morenext day at 9am. During the booking process on Safelite's website I was offered the option to pay with AfterPay for 0% interest. I did not NEED it strictly speaking but figured why not spread the financial burden out a bit since this was unexpected. I tried with one credit card but there was an error and all my information was cleared from the AfterPay window that was open in the Safelite website. I tried a second card but the same thing happened. At that point I went ahead and booked the appointment with the option to pay at the location. When I went into my email later on Sunday 1/11/26 I realized the payment had gone through in AfterPay. I looked for phone numbers to contact either company but none were readily available on either contact page and the chat functions were only available on weekdays. I decided to write the Safelite order # and AfterPay confirmation # down, figuring they could help me get in touch with someone in corporate. 1/12/26 Monday - I arrived for my appointment at 9am and when I walked in the Safelite representative seemed very inconvenienced that I was there. He asked what I needed, I explained I had an appointment, he went and found my paper and read the total to me. I attempted to explain what happened with the Safelite website but he kept blaming AfterPay, saying there was nothing they could do. I told him I just needed a phone number to get in touch with a human being at Safelite to sort it out, after all I have the order and confirmation numbers, there should be a human being on planet Earth working for Safelite who can help put these things together in the Safelite computer system so I don't have to both pay full price and installments on my windshield. The representative continued to seem very inconvenienced but rudely gave me a number which he spat out quickly and I was barely able to understand. When I asked him to repeat it he deliberately only repeated part of it instead of repeating the entire number slowly so I could understand him. leading to further confusion and tension. When I called 1-800-800-2727 the automated system sensed my appointment and would not give me an option for a human being representative. The automated system said it would get me an agent but then just read a recorded message and hung up. I asked the representative if he had any other number for Safelite or even AfterPay, he said no. I told him I would be cancelling the appointment and reporting this transaction as fraud then because it was very weird that there is no human being representative working at Safelite that I can speak to. Is it only robots? Is it the first company run by an AI CEO? The technician came and gave me my keys and I attempted to explain the situation to him. He told me that AfterPay often takes up to 48 hours to apply to the customer's transaction and insisted multiple times that there is no human being representative that a customer is allowed to speak to at Safelite. He insisted that he cannot even contact a human being at Safelite. The only way for him to talk to human beings at Safelite is if they initiate contact with him - he has no contact info for any living soul at Safelite. I tried to impress upon him that it really isn't fair of Safelite to allow next day appointments to be paid with AfterPay if the customer is just going to be told they have to come back a different day. But at that point I really felt threatened by these men, like they were the type of people who would harm me and then call me a B word who "made them do it" so I really needed to get out of there. As I was leaving, partly out the door, I commented that this was no way to do business and the technician yelled after me how it isn't his fault - very professional, not to mention super masculine, I really respect a man who needs to get the last word while towering over and talking over a 5 foot 1 inch woman. I went to a competitor 5 minutes away and the representative told me they get multiple calls mistaking them for Safelite every day and the people are always upset. You've definitely lost me as a customer, not only at this misogynistic location, but from your company as a whole. And I will campaign every time I see a windshield in need of any repair/replacement for people NOT to use Safelite while this location is open.

This is good shop. The guys are responsive and thorough. I would highly recommend these guys for…read moreall automotive problems

From the owner: With 15+ years experience, I look forward to positively changing your experience with the…read moreAutomotive industry. We want you to feel that this is a home for you and your go to place for all your Automotive needs. We specialize in Automotive customization as well as general repair and maintenance. As a car guy and being in this industry, I know first hand what it means to care of your car or truck! I treat all customer vehicles like they are my own as I keep constant communication with you every step of the way. Feel free to reach out as we are here for you and your car or truck!

Replaced my windshield today. Kept in touch with me since last night answered all my questions in a…read moretimely manner. Arrived on time and did a great job! Highly recommend

Jake came and did an excellent job ,showed up on time and finished in a timely manner.Andyread more

So glad we chose these guys. Jeremy was great. Clear communication, on time , fast , professional…read morework. !!!!

Needed a windshield replaced and called A&K and I'm glad I did. After meeting Jeremie and Anthony…read moreand watching them work they truly fulfill their business statement of giving their customers the best work possible. Great guys, great work at a competitive price. Highly recommend.

Executive is the place to go to get your car washed. Forget going to an automated car wash and go…read moresee Jimmy Doc for a hand wash and interior clean for practically the same price. His guys always do a great job. You'll be in and out and happy you went. They do a great job every time I go.

Outstanding service - my car looked better the day I picked it up from Jimmy Doc's than the day I…read moredrove it off the dealership lot! You will not be disappointed!