Quality work! Excellent service!! Best pricing by far!!! Mr. Ortiz had us drop our vehicle in the afternoon and offered to garage it overnight ... which he did!! He also went ahead and did the work (replaced cracked windshield in 2026 Toyota Tundra. Others proposed crazy prices and were recommended by our insurance carrier. Mr Ortiz did the job for so much less I'm almost embarrassed to say but, suffice to say ... ALOT!!! This is my auto glass guy from now on!! Auto Glass Ortiz is The !!! X 1000!!! read more

Ramone is one of the hardest working and meticulous guys I've seen in Lakeport's auto repair industry. He's an absolute perfectionist and does the job better than the factory's own machines. I used to have cracked windshields all the time before coming to Auto Glass Ortiz. Now, my heavily abused and vulnerable Sprinter windshield is lasting three years and counting. This guy loves his customers and community, also. He's stopped mid-job just to help me with a small personal project and also to look for an old receipt for my insurance claim. read more

Auto Glass Ortiz - After two years of heavy use since windshield replacement. No cracks. - Auto Glass Services Near Me - Lakeport, California

Ramon turned out our windshield replacement in a few hours. He's fantastic to work with, explains everything very clearly and charges a very fair price for his work. Wonderful to work with. read more

Thank you Ramon for doing such an excellent job on both my cars that needed windshields from cracks from construction trucks in Lake County!! We appreciated your fast and professional response. Thanks for making this experience a no headache car repair! read more

Very pleased with the newly replaced windshield. Reasonable pricing. Ramon was very professional, friendly, responsive and even hospitable. Nice waiting area for customers at his shop. Would definitely recommend! read more

Auto Glass Ortiz - Waiting area. - Auto Glass Services Near Me - Lakeport, California

Great, friendly, service at a fair price, and complete windshield install took only a few hours. Best bet for Lake County.

My wife and I had both of our front windshields replaced at Auto Glass Ortiz. What a great experience from start to finish. Besides the strong ratings on BBB and Yelp, Ramon was responsive, hard-working, considerate and just all around a great person. He showed us the quality difference between his work and the previous window replacement from SafeLite. You will feel comfortable choosing Auto Glass Ortiz and have peace of mind driving with your loved ones. Highly Recommend. read more

#windshieldrepairnearme #autoglassrepair #bestautoglassrepair #bestwindshieldrepair BEST AUTO GLASS, WINDSHIELD REPAIR LAKE COUNTY, CLEARLAKE, LAKEPORT, KELSEYVILLE, MIDDLETOWN, NEAR ME... Auto Glass Ortiz delivers service above and beyond expectation. On a scale of 1-10, Ramon deserves a (20) in my book. Very few impress in their skillset, kindness, and social skills. Ramon excels in all these areas and more. You will be quite pleased with the decision to have Ramon tend to your auto glass repair needs. I most certainly was. My windshield looked like shrapnel bombarded it, compliments of the HWY 29 construction shuffling. I needed a new windshield, post-haste. Ramon came to the rescue in a prompt and efficient manner. THE BRASS TAX from my Experience with Ramon at Auto Glass Ortiz: Professional: Ramon provided prompt contact, was consistent in status updates, and took the extra step to ensure I received the right product, made of top-notch quality, for the best price, in a timely fashion. Manners: Ramon was respectful, considerate, and excelled in edification skills. Quality work: Windshield looks factory installed. Transparency: Paperwork was professional and easy to understand. Ramon made time to explain everything. Plus, Ramon demonstrated a thorough understanding of the repair to be done and the claims process. Ease of Transaction: Ramon reduced the headache of the insurance red tape involved. He worked within my needs for transportation and time constraints. In-the-Now and Tech Relevant: Auto Glass Ortiz website is easy to navigate. Ramon provides timely updates via text messages, in-field credit card payment processing, and has a professional social media presence. read more

Awesome. fast, excellent work, completed when he said it would be. The window is clear and now I can see out of it.

Ramon made communication very easy. He spoke with my insurance company and kept me informed every step of the way. New Windshield looks great! I would and will recommend Ramon to family and friends. read more

I can not recommend this place enough! Stellar customer service, professionalism, and pricing. I had to get my windshield replaced after having a rock split it on the highway. I called and Ramon helped me assess what kind of windshield I needed and gave me a quote immediately. He made me an appointment, ordered my windshield, and after I dropped off my car the next day and the job was completed within hours. The whole time it was very easy to reach Ramon and he was communicative about the process. Hopefully I don't crack any more glass, but if I do I will definitely come back. It's great to have a professional like Ramon in our community. read more

I'm very impressed with the owner, Ramon's, professional service and his promptness was through the roof! Within minutes of speaking to him at his office, he had my huge moving trucks windshield ordered. It was delivered the following day and he installed it in about two hours. No down time for Muscles for Moving! read more

Auto Glass Ortiz - Windshield - Auto Glass Services Near Me - Lakeport, California

Bad communication. hard to get ahold of and did not follow up with a quote.

I had the extreme pleasure of being wonderfully taken care of by Ramon w/ a last minute assist with a badly chipped windshield, during a trip to Arizona following the death of a family member. Ramon came into the office, even-tho he had a previous personal medical appt. to go to!! He came in, and took care of my damage at an unbelievably LOW PRICE, and gave me a pep talk concerning my sister's passing, and he even "gave me" some gas money, and sent me on my merry way!! How often in this day and age is someone willing to extend such a gesture? Ramon took his time, and did a marvelous job, so you can barely see the previous damage! Don't you dare go anywhere else! THIS IS THE PLACE TO GO, and be taken care of in a reasonably priced, and most kind and professional manner! Thank-You Ramon, you are 5 ***** star for sure.....NO DOUBT THE BEST! read more

Ramon helped me out when I had an unexpected loosening of the wind strip molding around my windshield while visiting Lakeport. He secured it well enough to get me home. He was so kind and professional. I highly recommend! read more

Had my second cracked windshield replaced by Auto Glass Ortiz today. Same responsive, friendly and detailed work as the first time. I would go out of my way to recommend this small, local business to anyone! read more

So a big rock in the windshield and had to fix. Short notice and had to find a repair place. Called 1/2 dozen places and Mr. Ortiz provided the best quote and was polite, professional and courteous. I called him up. He made appointment for next day. Arrived, good pricing very professional and a comfortable waiting room with ALL the comforts. I would recommend him to anyone that need their car's windows replaced. Please give him a try and if you want watch him work. He takes extra care to do the install correct and does not cut any corners. He warrants his work and came away with a smile for an otherwise disappointing situation. read more

Again, well done Mr. Ortiz! Very professional and you always do good work. This is the second windshield I have had to replace and I will go no where else... read more

You cannot do better. Very congenial service. Responsive communications.

This place has great service. They answer the phone when you call!!!! I received prompt and friendly service. My windshield needed to be fully repaired, I contacted the the shop, then my insurance, then I received a call from auto Glass Ortiz as a follow up we made an appointment and the rest is history. They do mobile service as well which is great because I have two toddlers I tote around. read more

Excellent customer service, fast/efficient, and very thorough. He was able to get me in at the last minute and was able to repair the windshield chip on my 2015 MINI Cooper S Hardtop. Extremely happy with the results and cost 50% less than what Safelite wanted. A+++ read more

ABSOLUTELY outstanding service. Our windshield had built in sensors and we wanted OEM replacement ($$$). He worked with our insurance company to get the windshield covered 100% and the installation is perfect. I cannot say enough positive about the service we received. Thank you SO much Ramon for everything you did for us. read more

I was driving home Thursday night at 6:00 p.m. got cut off by a semi truck which lead to him throwing rocks and Damaging my front windshield. I called Ramon at 7:30 at night set me up with an appointment at 9:00 a.m. for Friday morning completely fix the ding in my wind shield in 12 minutes.. He is so friendly and talked me through the whole process I highly recommend going to see Ramon at ortiz auto glass you will definitely be impressed read more

Highly recommend Auto Glass Ortiz. Responsive and helpful when in need of replacing car windshield. Thank you for being prompt and available around the holidays. read more

I give Ramon Ortiz five stars. He did a great job replacing our windshield and his waiting room was very nice. Two comfortable recliners and a tv. Offered us water,sodas and coffee. A very nice gentleman and would not hesitate to do business with him again. read more

I'm telling everybody I know what a satisfactory retail experience it was to get my windshield replaced by Ramon at Auto Glass Ortiz. Ramon was very responsive and proactive in returning my calls and coordinating with my insurance company. He spotted a very small detail on the replacement glass that my insurance company didn't, he automatically called to tell me of the mistake and then reordered the correct glass. His shop is spotless and though his waiting area is small, there a TV, wireless connection, free bottled water and a super clean restroom. read more

Service was very good, and Ramon got me in very quick, he did a very good job, and used factory glass on my Ram. He got me in quickly, and had the work done in about 3 hours. I really liked how he offers a lifetime warranty, it gave me piece of mind. read more

Ramon is really great to work with. I broke my window but had an important trip the next day. Ramon got the glass delivered the next day and rearranged his whole schedule just to help me out. He got the window installed perfectly and I made it to event on time. Ortiz is reliable, a wonderful guy to work with. 100% recommended. read more

Ramone is awesome at his craft. His prices are more than fair and his work is impeccable. I will not take my vehicles anywhere else for glass work. read more

Awesome work and service. Ramon quoted me less than anywhere else locally, and still managed to come in under the quote. His shop is immaculate and clean, the waiting room was comfortable and has seating, Netflix, and refreshments. He works quickly and skillfully, and has a lifetime warranty on his work. I would gladly recommend him to anyone who needs glass replaced. read more

Mr. Ortiz was extremely helpful and responded rapidly to my request. He explained how I could get a large crack when the car was parked because it had started from a small rock chip that I didn't notice. He also showed me an oil leak that I wasn't aware of. Great service all around! read more

Ramon does amazing work! Efficient, great customer service and my front windshield looks amazing after a small rock chipped the front. I can't recommend them enough! read more

Ramon.What a great guy. He had my windshield cowel and rubber replaced in an hour. He even picked my truck up and delivered it back all in that time frame. The guy that put in the windshield was worthless. His name is JT auto glass. DO NOT USE HIM. He tried to tell me my rubber shrunk, with a 4" gap.I filed a new claim, and they agreed with me. He broke it and lied.to me. I'm not stupid like he thought. He just didn't want to come back. . Ortiz is such a pro. It shows in his attitude. It's not only that. He's so respectful and personal. He aims at 100% satisfaction. If you ever need auto glass repair, go to Auto Glass Ortiz. 740 A. Bevins St, Lakeport ca. 95453. 707-472-1421. As long as his shop is in business, that's where I'll be going. Thank You Ramon for being there for me. read more

Mind Blown :) hands down the best service I have ever had in a repair shop. From the initial qoute request i sent several at once through yelp 2 replied within minutes one of them was extraordinarily unhelpful and more expensive. The others replied while i was having the repair( the next day). I expected to have to go for a walk while my back window was replaced. I was pleased to find a warm comfortable sitting area wifi. Tv nintindo coffee soda even candy. Had i had to bring my children they wouldve been entertained. Not only was the environment over the top mr ortiz himself was very pleasent and detailed in his explanations didnt even seem to mind my curious self watching he explained the process even which was nice This is an all around great business read more

Excellent service! The windshield on my RV got a big chip on the way to Clear Lake. We called several places but no one would come to the RV to repair it. Ramon came right out. He was professional and friendly. What good service! I can't recommend Auto Glass Ortiz enough. His repair was perfect. Thank you. read more

Mr Ortiz accommodated me last minute. He provides excellent customer service and fair prices.