Diego and Jesse were prompt, professional, on time and polite! I have a kind of unique car and Marisa with AGS found the rear Window quickly and got me repaired the same day. I would absolutely go to them in the future as well as recommend them! Thank you! read more

The absolute best! From the first call to the final repair, everything was smooth, professional, and stress free. The team was friendly, knowledgeable, and took the time to explain the process clearly. The work was done quickly and the quality was excellent. My vehicle looks perfect and I felt well taken care of throughout the entire experience. I would absolutely recommend them to anyone needing auto glass repair and would not hesitate to use them again. read more

the customer service pretty nice. everyone is friendly but the quality of the glass is terrible. I had my windshield replaced late last year and have had a little dent done 2 months in. they fixed it for $75 and two months later I got a new crack and it has spread throughout my windshield. when I contacted them they told the warranty doesn't cover new damage. Payed about $1200 down the drain. read more

My mom and I both brought our Mini Coopers here to have the windshield replaced. They did a great job on both cars and were able to realign the sensors on my car without issue. Marisa is a lovely lady, very nice and accommodating. read more

They were absolutely amazing, very responsive and easy to work with. Scheduled me right away 2 days out for mobile service for windshield replacement. Marisa kept in close contact with me to make sure the insurance claim was processed and up until the time the technician came out. Replacement was done in less than 30 min! read more

Yes!!! AGS and Malia come through again!!! I have a 6 mos old 2022 Tacoma and AGS are the ONLY people I'll ever trust. They get me OE Glass and go above and beyond to help me out both times by picking up my auto and helping me!!! They replaced the glass with OE Toyota Pilkington and I couldn't be happier AGAIN with what they provide for their clients. I can't recommend these folks enough! I hope they never go away! Stop looking for other people and just CALL THEM!!! read more

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I've been using AGS for over 10 years for all my auto glass needs. Tom, Marisa, and the team are always super friendly and helpful. They take care of the auto insurance side and their prices are great! I love that they provide mobile windshield installation to my neighborhood. The installation process is amazingly super quick! Highly recommend!! read more

I am so glad I was referred to these guys. Marisa is the most helpful and kind person, super informative and exceptional communication skills. She is really great at her job. I got my quote, gave my insurance their information, and had my windshield fixed and car recalibrated with ease. I did have to wait a month or 2 for my windshield to be ordered and arrive but that's to do with shipping difficulties -- not their fault. They even had their tech come to my house and check out my windshield a few months later when I had an issue with rain leaking in my car. He discovered it was because of my sunroof, completely unrelated and he STILL fixed it for me! Superb customer service!! read more

When life throws rocks at your windshield, call AGS and get ready to receive the VIP treatment. They took the stress out of a stressful situation by providing prompt, friendly and reliable service. The rep I spoke to sent me a text instructing me to send in some pictures of the damage. Next, I was asked the make and model of my vehicle and what part of town I was in. I was told that a tech would be out to give a no cost estimate within an hour. True to their word, Roman arrived and quickly assessed the situation. He quoted me $85 for a repair and assured me that AGS would stand behind the quality of their work. He had me inspect the finished repair and I couldn't have been happier. After a quick transaction, my card was charged and receipt emailed. I thanked him for his expertise and will surely be recommending AGS to all my family, friends and coworkers. Pic of the damage below as a reference. After the repair was complete it was nearly impossible to find. Thanks Roman and AGS!! read more

We could not have had a better experience. After blowing out our tailgate window, we called AGS. The person we spoke with was extremely helpful and gave us a surprisingly low estimate. He said he would check to see when they could come out to fix our window. Marisa called back and said they could have someone out that afternoon. SAME DAY SERVICE. Amazing. The person who replaced our window was extremely nice and professional. He did everything he could to make our situation as painless as possible. In short: great service, great work, and great price. read more

My car window was smashed by a petty thief while in a secured garage, I was so upset and AGS really came through with making sure it was repaired quickly. They did a fantastic job on the repair and clean up, and the customer service rep was so kind and understanding. I hope this never happens to me again but if it does at least I know who to call! Thank you AGS :) read more

Fantastic service. Communication was wonderful. They scheduled me within days of making an inquiry. Extremely happy with the ease and professionalism of service. Highly recommend. read more

What started out as a good experience quickly went South. Sadly someone smashed out my window and I scrambled for reputable company to help me. One Star for Marisa who was kind to me during my upset. Service scheduled but no show on part of technician even though I had been told he was " coming right over." Upon calling back an hour later, the business owner answered and was evasive, and quite frankly, rude!! Clearly he does not get how sad and stressful it is to have one's window smashed out just prior to predicted heavy rains... and even if not impending rain, being kind and polite matters! I would avoid this company. read more

My husband's older truck had the driver's window shattered. Marisa was great communicating very quickly and was very pleasant to talk to. The window arrived in one day so was able to get it fixed before the weekend. Enrique arrived on time and was able to work his magic on this older truck. Pricing was much better than the only other company who would do this repair mobile. Definitely keeping their number. read more

Auto Glass Specialists - Sad to see his truck like this. - Auto Glass Services Near Me - San Diego, California

Great experience ! Got a crack in my windshield and called these guys...they handled everything from there. The came to work, fixed my car and billed my insurance while I ate lunch. The glass was put in with no scratches to my car and no leaks after rain Very professional and responsive read more

My moms windshield cracked and was leaking really bad from the previous company that installed her windshield. I contacted Auto Glass Specialist as I was referred to them from Jimmy Johnson Chevrolet. First of all, Marissa the girl who answered the phone was so professional, knowledgeable and extremely helpful! After talking to her, regardless of price I knew I would use this company. Their price was very competitive and knowing a large dealership referred me, I would have no problem. They came the next day, the installer was amazing. He was on time, let me know when he was on way and got it done quickly. Will definitely use this company again! A+ from beginning to end. read more

This place is amazing - if i could give 6+ stars, I would. The customer service is absolutely phenomenal! The president of AGS, Tom, is super friendly and approachable. The office manager, Marisa, is a complete doll-super quick and helpful. I had a break in on my car, where someone smashed my passenger window, and she was able to squeeze me in with their highly skilled glass specialists, same day. They did an amazing job, cleaned ALL of the glass out of my car (even in the little nooks and crannies), quickly replaced my window, and it was all affordable. I've had my windows tinted by Anthony as well, who re-tinted the replacement window before installation. My car looks like nothing ever happened to it! 10/10 will go again, and recommend to everyone. I'm so happy with this place, I won't go anywhere else for my auto glass needs. Don't bother going anywhere else! read more

Customer Service is missing! I had my windshield repaired by this company. Immediately after the work was finished the technician broke the new windshield. Even though I had a cracked windshield, and I was not able to drive my car, they still charged me full price that day. The new appointment was not convenient, and customer service was definitely not helpful, nor did they seem to care that I lost two days of work, and had to sit through a second appointment. This was a very stressful and lengthy repair. read more

Great service from this company! Marisa is super efficient and David is real professional and great guy.

Really nice people that were recommended by my mechanic. But two days later it winds up my appointment didn't get in the system and they quoted me on the wrong windshield. Their quote on the correct windshield was significantly higher than Allstar and while the owner was apologetic he didn't offer to meet their price. We all have bad days, but pretty unprofessional and a waste of my time. Allstar comes out tomorrow. Oh well. read more

Thanks to Tom and his great staff, we got two windshields replaced! Not only were they quick to respond, they made the job painless for us by coordinating the calls to our insurance and coming to our home for the repairs. Super smooth process! Thanks also to our technicians Forrest and Jesse, great job guys! read more

Wow quick fast and accurate. Where Safe Lite left me in the cold for 17 days Finally gave this guy a call and next day had my window. Safe lite sucks. If your in San Diego give these folks a try. Hell I even gave the Driver a $20 Tip because he did such nice work!! read more

Such an amazing business! They are so professional, genuine, and kind. They took the time to tell me exactly what they'd be doing with my windshield which gave me a sense of comfort. They did such a beautiful job in such a short amount of time. My car was finished in less then two hours! Definitely recommend this place one thousand percent! read more

I had a crack on my windshield that needed replacement. My bf has been in contact with them for the past few days to make arrangements for my windshield to be replaced. In the beginning, I was confident with their service because they were referred by the dealership. What happened today irked me. We made arrangements that they would come out to our location in the morning (8:00 - 12:00) to replace the windshield. We called them around 9 to let them know that we had a change of plans; the car was going to be at a different location. I asked the installer if that's alright because I needed to get it done today. He said no problem, but he had to finish this ONE job, then he'll come over around noon. Noon, he called and told me he's running late, he'll come at 2:00pm, which meant that he finished with that ONE job and now onto another. But I waited patiently... Around 2, I haven't heard from him so I called. He told me he was really backed up and couldn't make it for another few hours. I called the main office and told her the situation; asked her if there's anyway I can get it done today - I was looking for help, but I got some unwarranted attitude over the phone. Not cool! Then she tells, they can't do it for me at all because the installer got backed up with the other jobs. I swore he told me ONE. If they couldn't do it, they could've told me upfront in the morning. I'm giving them an extra star because I did change location on them, but that's part of their service. They said they could come to the customer. If they couldn't, they should have said so in the morning so I didn't have to wait all day. Also, attitude was not necessary from the desk. If you don't like my business, I'm happy to take it elsewhere! Current mood: Annoyed. read more

I have been using Auto Glass Specialists for years (have replaced at least 3 windshields and a back window.) It's unbelievable how accommodating and quick they are, not to mention well-priced. I wouldn't even think of going anywhere else - this is a place you can trust! They work with your insurance company and take care of everything (have even come out and done work on site when I couldn't get there,) read more

My son borrowed my car to drive to AZ... When he was driving out there a rock hit the windshield and due to the heat it cracked up about 1/3 up the windshield. I called my insurance first thing Monday morning and tried Safelite first... 1st available appt was 10 days out! Are you kidding me? The crack is right in the field of my vision! So I called my insurance back and they called Auto Glass Specialist the gentleman asked if he could call me back to see if he had my windshield in stock. He called me back about 15 minutes later and said that they could come this afternoon to replace my windshield! This afternoon? Awesome! Pedro called me when he was 10 minutes away and I met him at my car. He told me he would call me when he was done. It took about 20 minutes and he was done! Yay! My windshield is fixed! No fuss no muss! I highly recommend Auto Glass Specialist! read more

I need more stars! Moms windshield was completely shattered. My insurance company tried to get us a replacement with a large well known company whose name I will not speak. There were issues tracking one down due to the age of the vehicle but I was assured it would arrive and be installed on a certain day. After almost a week and broken promises (told they couldn't find the windshield in stock anywhere), I was finally referred to AGS and I am so thankful! Low and behold they had the windshield for a 16 year old vehicle IN STOCK and were able to take care of us so quickly and for less than my deductible. I dont usually do reviews but Marisa was so helpful and patient with me (needless to say I was stressed to say the least) and Forrest took great care of my moms truck. Thank you!! read more

We have been using Auto Glass Specialists since 1996 for a variety of issues; chips, cracks, windshield replacements, a side window replacement and even a sunroof replacement. Tom at AGS always has someone promptly inspect, order and install the right window or product for repair of replacement. Tom has always worked with our insurance company and I cannot emphasize enough how much of a burden that takes off me while I'm trying to get my vehicle back in working order. Insurance paperwork is a breeze working with AG S! The technicians are clean *& super careful with our vehicles, they are nice, friendly and knowledgable and the company provides TOP-NOTCH SERVICE! I have referred numerous friends and family members to AGS over the years and they always call to thank me for sending them to such a great company. Our family highly recommends Auto Glass Specialist for ALL your vehicle glass needs!!! read more

My car was recently vandalized the rear window and passenger window were smashed. Other companies that I called couldn't make repairs for two or three days. When I called Auto Glass and expressed my concerns that my car would not be secured and could easily be broken into or stolen they came that very day. Carlton my repairman explain the the tint on the passenger window was the wrong color. He said the right window was on order but he would install this one so my car would be secure. He also pointed out that the rear windshield wiper motor had been damaged and he would order the part and replace it. He could have easily not said anything but he wanted to make sure the job was done right and there were no Issues in the future. Carlton was so honest and professional. Auto Glass Specialists came to my house 3 times in a matter of four days and I never felt that it was an inconvenience for them. I couldn't be happier with the service I received from Auto Glass Specialism's. Carlton, customer service and the other repairman went above and beyond in making this customer feel that my business mattered to them. I would highly recommend Auto Glass Specialists. Patty T read more

Working with Auto Glass Specialist Inc. was such a pleasure. They provided prompt, professional, friendly and excellent service. I will absolutely work with them again and would highly recommend their services! read more

Really easy to work with. I called them to replace my 2015 Honda Civic windshield and they came to my work and did it on the spot. Looks a good as new and they gave me a good price. I will use them anytime I have glass issues. read more

Over the past years we have used Auto Glass Specialist for cracks, dings and full windshield replacement and every repair was handled promptly, professionally and well done! I will continue to use them for all our auto glass needs! read more

I have been in collision repair for several years. the main goal in our company is quality and AGS is the best glass company i have ever worked with. The bottum line is, if you want your glass installed correctly and profesionally then call AGS they will take care of what ever you need. read more

Job was done right. Windshield fits and doesn't leak. Just wasn't a good customer service experience. Not professional. Am I the only one who would expect a new windshield to be clean and streak free?! I don't think so. Customer service was terrible. Made appointment for 2:30pm at shop as I don't have four hours to wait. Explained this to Tom when appointment was made. Advised Tom that after checking the distance from work, I might want to change the appointment to an earlier time which he had offered. Tom was agreeable and indicated that would not be a problem at all to change the appointment time. Called back the very next day, several days prior to the appointment, to change the time to 2:00pm. The female who's name I did not get first asked me why, then had me hold while she checked and then begrudgingly agreed to change the appointment time. I showed up for appointment a few minutes before 2:00pm. Someone else was waiting at the front desk so I sat down in their tiny waiting room. When she came to the desk he said he had a 2:00 appointment and I said I did as well. He was there for a stereo install so she told him to wait. Without pleasantries, she took my keys. So I waited. During my wait I had to hear the stereo installer man ranting and cussing. At about 3:30 she came out to collect the deductible from me without pleasantries. I asked her if the work was done and if I could see it first. She begrudgingly took me out to see it. My windshield had two strips of yellow tape at the top. I asked what and why. She said it was to keep the windshield in place and needed to remain on for four hours but advised that I could drive home like that. When driving home my windshield was streaked on the right side which as a distraction. I expected the windshield to be clean. My paperwork showed me in at 2:30 and out at 3:34. So I wasted 30 minutes in the waiting room apparently because my appointment time was never changed. The waiting room is door is covered by a mutilated horizontal blind, Unprofessional. read more