TLDR Summary: There's a reason that Sam has a 5.0 rating and ~700 (at time of writing) reviews, and my experience was also excellent with him. Before giving the details of my visit, I'd like to provide 1 paragraph of context first. In October of last year, I purchased a 2026 Hyundai Palisade Calligraphy. Four days later, I got a crack over the A-pillar of my windshield that spread and required a new windshield. Because the vehicle was so new, I could only replace the windshield at Hyundai. It took me 6 weeks, more than 40 phone calls and 3 in-person visits to 4 Hyundai dealers to get it replaced. The part WAS available, but Hyundai's service departments no longer answer their phones with people. It was a horrible, frustrating experience. So when I got a ship in the replacement windshield less than 7 months later, I was terrified of needing to go back to Hyundai. I immediately called a few glass shops about crack repairs. I didn't mention I had insurance, because I wanted to see who would be the fairest priced. Sam offered me both the best price, and the best response over the phone "I'll try to save your windshield." The chip was not in a great location (just over the dashboard) and the crack had already begun to spread, so it was a tough repair. When I arrived, Sam took time to explain the process to me, as well as any possible risks. He didn't obligate me to proceed, he gave me the option to do so with full disclosure. He mentioned that some people don't like this approach - they would prefer to just be told "everything will be OK." I understand that, but I will say that personally I MUCH prefer being given the accurate information and then having the opportunity to make my own decision with no pressure. Obviously, I proceeded with the repair despite the risks, since NOT doing the repair would have just guaranteed that I needed a replacement. When the repair was complete, it looked great. The crack was barely visible (an unexpected but happy outcome for me), and it has now held for over a week of driving. It is clear to me that Sam takes pride in performing great service, at a fair price, to fully informed customers. I don't know what more you could ever ask for! read more

I had a crack in my windshield and called Sam after getting a few quotes. He offered the best price and was able to fix it right away. After the repair, I noticed a few minor deformities in the glass and called him back. He immediately told me to bring it in, and he took care of the issue without any hassle. Sam was a pleasure to work with, professional, honest, and very responsive! The service was incredibly quick, and he made sure I was completely satisfied with the final result. I highly recommend him to anyone needing windshield repair, and if I ever have another crack, I'll definitely be coming back. Thanks, Sam! read more

I'm so glad I went to Sam--he was straightforward, honest about what I should expect and the potential risks, and helped me understand what would be needed if the cracks did spread. I had a chip in my window in an tough spot on the bottom of my windshield. I had filled previous chips with a resin kit myself, but didn't feel confident about trying this one on my own. After talking with Sam and seeing not only the results of his work, but watching him work with so much care and professionalism, I feel much better that my window has been taken care of well. Bonuses are that this was more affordable than any other quotes, he was communicative about his availability and willing to find a time that worked well for me so I could get it done right away, and I enjoyed chatting with him as I waited! Thanks for everything, Sam! read more

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Sam was very efficient in replacing the glass on my 2025 equinox EV including recalibration. His communication was excellent. His level of customer service was phenomenal. I have insurance, but the pricing was also as good as you'll get. First time here, but this will always be my go to place if I need glass again. read more

I had my window smashed and was recommended this shop and let me tell you the service was excellent! quick and the quality of Window they used was identical to the one I had prior 10/10! I would recommend this to anyone who needs their windows/ windshields replaced! Thank you guys for the excellent work! read more

My Auto Glass - Smashed Windshield - Auto Glass Services Near Me - San Diego, California

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Windshield replaced and properly calibrated. I agree with other favorable reviews. Very easy process, professional work, Sam is a good guy. I'd much rather give my business to a local shop as opposed to a large chain, and, having shopped both, the price is better as well. read more

I recently had my windshield replaced at My Auto Glass in Convoy, San Diego, and the experience was excellent from start to finish. My wife called our insurance about a cracked windshield, and they immediately started a claim and connected us with My Auto Glass. The next day, Sam reached out and walked her through the entire process. This was our first windshield replacement on a fairly new vehicle, and he took the time to explain everything clearly and patiently. He was quick to respond, very understanding of our situation, and even went out of his way to work with our insurance to get the OEM glass covered. On the day of the appointment, I dropped off the car and they took the keys and got started right away. I was in and out in under an hour, including the windshield replacement and ADAS calibration. Much faster than I expected. The windshield looks great and the car was returned spotless. Sam and his team were friendly, professional, and efficient. I would highly recommend My Auto Glass if you need windshield repair or replacement. read more

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Replied with a quote very quick and took me in immediately on a weekday. Completed the work in under and hour and very friendly service. I had a large crack going across the entire front windshield, so I asked yelp for repair quotes. I was mostly interested in distance for a repair location. When my auto glass replied, they weren't just the closest location but also the most affordable option. Highly recommended. read more

Sam & co. did an amazing job! The chip width beforehand was about the size of a penny, maybe slightly larger. After the repair, it's down to about the size of grain of rice. Sam did warn beforehand that the usual processes from inside cannot be performed due to tinting, but I'm glad he was very upfront about all the details. We called for service beforehand and we were able to get it all repaired within a couple of hours. And the price is super reasonable. Well worth it and would definitely use their services again. read more

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Dealing with a cracked windshield is always an unwelcome inconvenience, but thankfully, my insurance process was seamless and allowed me to choose my preferred replacement specialist. I read the reviews for My Auto Glass, and was not disappointed. The service was exceptional from the very first contact. Sam was incredibly prompt in responding to my inquiry and was super accommodating, managing to fit me in for the replacement on the very same day. The process was quick, efficient, and hassle-free. (And, since his name is also Sam, I truly shouldn't have expected anything less than stellar service from a namesake!) For anyone needing professional, high-quality, and quick windshield repair or replacement, I recommend checking out My Auto Glass. read more

I scheduled a next-day windshield replacement back in January and had a great experience. The service was seamless and convenient. I waited on-site, and it was completed in under an hour. Sam was friendly and knowledgeable, quoted me a reasonable price. I would definitely recommend them to anyone needing a full windshield replacement! read more

Going into this, I didn't realized how much I don't know about the auto glass industry. There are major supply issues with OEM glass right now -- a lot of websites list the OEM part as in stock when it actually isn't, which sends you chasing dead ends. The owner of this company took the time to help me understand all of it, and was incredibly patient with me through every question. By the end, it was completely clear why this company has such exemplary reviews: this guy gives 110%. Highly recommend. read more

Had to come here a 2nd time for another vehicle. Again the service was fast and the work was great. When getting a quote don't forget to tell them you may need a calibration due to the safety features. That service will cost a little more at any place you go to. I recommend them highly! I also still hope I never have to used them again. Hahaha! read more

I checked around with about 10 different places and this place the best. Why? 1. They responded within a matter of minutes 2. They gave me an "out the door" final price 3. They were willing to do SAME DAY service 4. The owner is professional, courteous, and cares about his business and clients Listen, if you have a windshield you have been meaning to replace, besides probably being illegal to drive on....it makes your car look better and you feel more comfortable driving with a new windshield. Easy to find. Easy parking. Clear communacation. NO BAIT AND SWITCH. The owner is a man of his word. That means a lot in any business. I would recommend ANYONE AND EVERYONE to come here for any windshield replacement or chip repair. Get in contact with him, compare prices and guess what you will end up here. read more

Yelp.com communications were quick and clear, but the approximately 1" crack repair was not particularly high-quality. Staff used a glue-penetration repair approach which did not penetrate the crack any more than I was able to do on my own at home, which was the entire motivation for seeking professional service in the first place. For the $49 I spent on this service, I could have bought several DIY glass crack repair kits. read more

Fast communication quick service. Took an hour and Sam was courteous and professional

Sam made a stressful event much less stressful with his quick responses to my questions and quality work. He started work on my rear windshield right away and finished the job within a couple hours. His service exceeded my expectations and I would definitely return to his shop and recommend his shop for any car glass repairs or replacements. Thank you, Sam! read more

Had my windshield replaced and the experience was excellent. The service was fast, professional, and hassle-free. Sam was quick to respond, kept me updated throughout the process, and made everything easy from start to finish. The replacement was completed efficiently, and the quality of the work was great. read more

I contacted Sam to inquire first about filling a chip. He responded promptly and with reasonable pricing. In the few days between that and me getting down to the shop, I had something (a tool? A rock?) fly into my windshield on the 163, leaving a hole almost the circumference of the bottom of a soda can. This would require a full windshield replacement. I contacted Sam, then my insurance. Sam tried to get OEM glass but of course Progressive declined. Regardless, Sam managed the filing of the claim in a 3-way call with me and Progressive, then we set the appointment right away. I was able to do my computer work in their waiting room while I waited. Sam and his partner switched out the glass in less than two hours, leaving my SUV spotless. The glass is calibrated and all of the features still work perfectly. It is not often you find a business that goes above and beyond, but this is one of three I've found in SD (another one is Wizard of Water Heaters, and I've since found a clock repair shop in El Cajon that is amazing- DM me if needed! ;-)). I would highly recommend Sam for any auto glass needs you may have! read more

Sam was wonderful! I called and he was able to see me right away. He explained the process of repairing my windshield and got to work. Half an hour later my car was ready and you could hardly see where the rock hit the windshield. I highly recommend getting your repairs done here!!! read more

Sam replaced cracked windshield on my SUV. He is very customer oriented, helping to get the best deal, taking care of insurance claim, helping all the way. I made 10+ calls to different glass shops, but Sam was the most trustworthy. I wanted to install OEM glass and Sam made it happened (after I pressed my insurance). I also observed two other customers interactions - top notch! It's a small business with positive impact to our San Diego community. I definitely recommend 'My Auto Glass'. read more

I shattered my back windshield on my van yesterday, called Sam, he asked me to come over as he could fix it within the next hour. When I arrived, he and his coworker were busy working on another car-- told me that it will take some time, and then arranged for his coworker to drop me off at a nearby restaurant for lunch. Sam not only replaced the broken windshield, but they cleaned up all the broken glass, and got on the phone to arrange with my insurance company to reimburse him for the job. This definitely will be my GoTo place for similar jobs in the future. read more

Outstanding rock chip repair. High quality work. Fast. Lowest price. Highly recommended. Sam took time to explain the details of the repair and set the expectations clearly. Only 25 minutes from start to finish. Work well done. Highly recommended. Thank you for your service Sam! read more

Sam was quick, efficient, and friendly. We had a good conversation. I appreciated his attention to detail. The transparency and clear expectations he set before the installation were great. read more

Had a rock hit my windshield on the way down to San Diego and with the newly formed crack, I knew I had to get it quickly fixed before it spread. I went to this store immediately, and Sam and his teammate were able to jump in quickly. By the end of it, I could barely notice the trace of where the crack was. They did a great job, and I was so thankful and relieved! They were also both personable, and the price also seemed reasonable to me! read more

What a great experience at My Auto Glass, was able to get in same day and only take about an hour. Sam was so nice and helpful. Price was very reasonable for my back window replacement. He even offered to glue my fin down that had popped off when going through a car wash a while back. Happy with my service! read more

Had to replace my front windshield due to a rock that hit the driver side. I selected My Auto glass because of the positive reviews. Sam was quick to respond to my initial request for a quote. He made sure he obtained the correct glass for my vehicle. This was the second time I had to replace the windshield. The last company who replaced the windshield used a off market windshield that was inferior to the original dealership brand. Same made sure to get the dealer qualiy windshield for this replacement. Installation was quick while I waited! read more

Had the front windshield replaced on my Hyundai Ioniq 5 after starburst from freeway debris eventually spread to 18 inch crack across passenger side. Sam from my auto glass was kind, prompt and responsive, offered the best rate on FYG brand and repair took less than 2 hours. Would recommend for future repairs! read more

My Auto Glass - Before, front windshield damage - Auto Glass Services Near Me - San Diego, California

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I called Sam on a Friday afternoon and was able to get a rock chip repair done the same day in less than 30 minutes for a very reasonable price. Sam was very professional and pleasant to talk to while I waited in the lobby area and made the time pass really quick. The window now looks great, and I won't have to worry about the chip creating a huge crack in my windshield. I would highly recommend this business. read more

The power window, passenger side, stopped working on my 1990 Nissan 300ZX. Few shops are willing to touch 36-year-old cars with technical problems, so thought I'd take a chance with My Auto Glass. So, I stopped by (no appointment) where I met Sam. He discussed potential causes and offered to take a look. In short order he removed the door panel and noticed disconnected wires, something a local audio shop did while fixing door speakers. He reconnected them and - to my great relief - the window worked fine! My Auto Glass is an honest and professional shop; great service and highly recommended. read more

A definite repeat customer. Very friendly and knowledgeable company. Hassle free and fast

I asked my Insurance to send me to this shop after I had bad experience with Safelite glass repair, I asked to go to them since I saw all the good reviews, Sam the owner was very nice and helpful, we schedule an appointment, he called to let me know before that the windshield arrived and we good to go. Everything was seamless I arrived and within hour and a half Everything was completed. I highly recommend them. read more

I have had to replace 3 windows in the last 5 years and each time, I have taken my car to Sam. He is so quick to respond and does great quality work! (Someone broke my windshield Friday night, got it fixed Saturday morning at 8am). Highly recommend! Will come here every time. read more

This is the ONLY place I have gone to since I first needed them in 2018. 6 visits over the past 7 years on 3 different vehicles and they have remained the most accommodating affordable glass repair company! My windshield broke last night. I emailed at 5:10 pm and received a response within hours despite it being after closing. They were able to squeeze me in this morning and we're done in 45 mins as well as wiped down my dash which the extra mile was not lost on me with this being our dusty ranch vehicle! Thats been typical each time I needed them! Cannot say enough good things or recommend this business enough, thank you again to Sam and his team! read more

My Auto Glass - Of course happened at 5pm ‍ - Auto Glass Services Near Me - San Diego, California

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I had the best experience a few weeks ago when my windshield cracked a few weeks ago. I found him through Yelp where he responded promptly. Not only did Sam do a great job with the replacement and replace it in a very timely manner, but he helped me figure out how to use my insurance to get my windshield replaced and saved me a lot of money. Will definitely always recommend and be back with any future glass needs. read more

Sam at My Auto Glass repaired a chip in the windshield of my Jeep Gladiator, and I couldn't be happier with the service. He offered a great price and the value was excellent compared to other quotes I received. Sam was professional, friendly, and clearly knows what he's doing. The repair was quick, and the chip looks much better now. It's great to find someone who provides quality work and genuinely good customer service. I highly recommend Sam at My Auto Glass if you need windshield chip repair or any auto glass work. read more

I have a handicap placard hanging from my mirror, so I didn't notice a windshield crack until it began to spread towards the driver side. I began calling glass repair places and was a bit uneasy about the cost until I spoke with Sam. We went over the particulars, and he quoted me the lowest price of the five places I'd called. I live too far away for a house call so we set up an appointment for the next day. When I arrived, Sam and his partner quickly got to work on my car and in just over an hour I had a new, calibrated windshield. Sam's shop is clean and he and his partner are efficient and did excellent work. We had a few minutes to chat in between his many phone calls, and he was fun to talk with. Sam went out of his way to make sure I had the best windshield of the few he could order. I highly recommend Sam's shop for any windshield needs! read more

Never wrote a review before on yelp but this place deserves a 6 star if possible! Place was a little difficult to find but it's definitely worth it! Sam was very communicative and efficient with the work. Needed a window replacement, told me that it would take 45 minutes and he did it in less than 30! I was very impressed with the whole experience and with a very competitive price as well. His daughter also sells very cute bracelet, seems very family oriented and he was very kind as well. Thank you Sam! Will definitely come back if anything is ever an issue in the future! read more

Had my windshield replaced after a rock cracked it with My Auto Glass. Easily made a phone appt. with Sam and he explained everything. After dropping off the car, it was ready in one hour. Sam handled the insurance claim. Great service. read more

Great customer service! Staffs are very professional, shout out to Ivan and Geo, they did an amazing job on my windshield. read more