What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!

Greatest Car purchase I have had in a long time. I called ahead to schedule an appointment. Once I…read morearrived to the dealership they had the vehicle ready for us to look at. From the test drive to the finance office. This store makes everything painless. I will be coming back to purchase another vehicle from here!!

Great service and excellent customer service. Billy Brown was very helpful, professional, and made…read moresure my concerns were addressed. I appreciate his patience and willingness to help throughout the process. Thank you, Billy, for your support!

I've had 3 servicings done at Toyota Warrenton. Their staff is friendly and the prices are…read morereasonable. I've never had issues of them trying to overcharge for services or provide something that wasn't needed, unlike my experiences at other Toyota and non-Toyota dealerships. I live in Fairfax now so the Fairfax Toyota is closer, but after a recent negative experience there I decided it was worth it to make the drive to Warrenton. Warrenton did the same work for $240 cheaper, and confirmed I didn't need an extra brake flush that Fairfax wanted to charge $160 for. The waiting room is clean and quiet, and they have wifi. The service has always been prompt, although I book ahead of time online and note what I need.

Prepare to be overcharged…read more Warrenton Toyota had a used, rare‑trim vehicle I had been searching for, and unfortunately that's where things went wrong. They did provide a Carfax report, which showed the vehicle was a corporate fleet car -- not the "owner's personal vehicle" as stated. That alone was concerning. The test drive was limited to a slow neighborhood loop until I insisted on evaluating the suspension, acceleration, and braking. Only then did the salesperson reluctantly allow a proper drive. Once inside, they accepted my offer quickly, but padded the "dealer service fee" (documentation fee) to an excessive $795 -- far above the typical $250-$350 quoted elsewhere. This fee is set by the dealer, not Virginia, and I should have walked out. Financing was worse. They only ran my application through Toyota Motor Credit, returning an 8.63% rate despite excellent credit. They did not shop for better rates. When I questioned the sudden increase to 8.77%, the finance manager dismissed my concern, claiming the difference "only amounts to $70 over the life of the loan." It was not what we agreed to, and only after pushing back did he revert it -- then announced he would not change anything else on the paperwork. It left me wondering what else was buried in the contract. I was also told I could either return to the dealership for my plates or pay $60-$80 to have them mailed. After being charged nearly $800 in dealer fees, this felt unreasonable. The most concerning part came afterward: the dealership never collected the rather large 2/3 cash down portion of the purchase intended to be paid from savings via check. When I called the dealership when realized, a manager admitted they should have collected it and instructed me to drive back -- a 2.5‑hour round trip. Only after mentioning inclement weather did she offer certified mail. My bank advised wiring the funds instead for security, but even that is risky if as they could just claim they did not receive it and it is essentially just like cash. The finance manager ultimately came to my home as the weather got worse so to pick up the deposit check. Even then, he refused to issue a receipt for the payment. He also refused to refund the $250 that the DMV paid the dealership after they incorrectly listed me as an uninsured motorist -- despite the fact that I had produced proof of insurance before driving the vehicle off the lot. This was extremely concerning and felt like yet another predatory practice. The entire experience left a sour aftertaste. Between the inflated fees, questionable financing practices, lack of transparency, refusal to correct errors, and logistical mistakes, I cannot recommend Warrenton Toyota.

have no respect for your time. you will be waiting and waiting for him, then after 3-4 hours later…read morehe will tell you what was supposed to cost 100$ now costs 180$ For a tire rotation and oil change. plus they have a very bad record of stealing from customers. I don't recommend this place. save yourself the headache.

Change of oil and gas leaking repaired…read more Very helpful and serious help with parts and times Very good and affordable help, I expect to pay more but they worked with my budget

Several months ago, I was in a collision, where I was in an accident by an uninsured motorist. My…read moreinsurance company and a very good friend suggested Paul's Auto Body. I came away with very good repair and a very happy customer. Now, I am going back, as I recently hit a deer. I would highly recommend this auto repair shop. They are very personable, and I like the fact it is run by family, and not a big conglomerate. Beverly

This was an extremely simple transaction, so I'm not really rating on the quality of repair work so…read moremuch as I am rating on the quality of service and pricing. I bought three genuine VW parts. I got three genuine VW parts. I got three genuine VW parts for a decent amount less than I would've gotten them from a genuine VW dealer, which genuinely made my girlfriend happy. Here's an authentic 5 stars. I think this was the second smallest review I've ever penned.

This place had excellent service, great deals, it's a great place to find your dream car, the…read morebusiness was so well, and the customer service that my husband got a car, and I got myself one as well. We definitely recommend this business. 10/10 experience.

They sold my fiance a lemon in 6 days the motor went out less then 6 months the transmission went…read moreout they refuse to fix anything or replace the car. We are not the only ones please do not buy from them at all. We will be taking them to court

My Alternator on my 4Runner seized near Delaplane so had it towed to Haymarket location. Needed…read morealternator replacement and new serpentine belt. Price seemed fair, quality of repair was excellent.

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

This is a review about their service department. I don't want to make them busier and make it…read moreharder for me to make an appointment in the future by writing this review, but I really like their service. :) What I like about are the ease of making an appointment, the politeness of the staff, waiting room layout, and the free car wash. This is the third Subaru dealership I tried and I like this one the most

I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.