I was in the market for a vehicle and John Carlin, was the gentleman who approached me first and I…read morefelt extremely comfortable dealing with him. He made things extremely easy. I highly recommend if you come to 605 Auto Plaza go to John directly. He is amazing.

My daughter and mom went car shopping today. They stopped in at 605 Auto Plaza. Before Riley the…read moresalesman, would show them any cars, they ran a credit check on her AND her grandma. They told her that she qualified for 1 or 2 cars only. One of them was a 2022 Chev Malibu and I had to repeatedly ask the price of the car before my daughter was finally told, it was just under $20k. I called and asked the terms of the loan, to which Riley didn't know off the top. I let them know that they were predatory etc and Riley just kept talking over me. At this point, my daughter had already handed over her down payment in cash. I had to leave work to go get her out of that situation. Riley and his supervisor at 605 Auto Plaza ambushed my teen and my elderly mom and preyed on their inexperience.

We had an excellent experience at Rapid Tire and Alignment. We brought in our 46' 5th wheel with…read moreMORryde Independent Suspension because of uneven tire wear. Josh quickly diagnosed a bent spindle and, with remarkable honesty, advised against a costly alignment. Instead, he and Aaron made a temporary adjustment to get us back on the road safely and recommended we get the permanent repair done at MORryde. We're so grateful for their integrity and willingness to prioritize our safety over making a quick buck.

Made an appointment over a week in advance for leaf spring bushings and an alignment. They knew…read morewhat truck I have and what work I needed. Dropped the truck off the night before, and they said the work I needed done could be done in 1 day. I informed them that I could only afford to have this truck down for one day. After having the truck sit at the shop for hours, they called me with a bunch of items they claim needed work, which did not, and then didn't even have the parts ready to go for the work I originally requested. After 5 hours of the truck sitting there, they did zero work and blamed it on "waiting for Peterbilt to get back with them on part prices." That's funny, each time I call Peterbilt for parts they immediately tell me the price and availability over the phone. These guys have no sense of urgency and will try to "up-sell" you rather than just do the work you requested. Then they had the gall to charge me $160 for an hour of work! They are nice people, but I don't need nice, I need results and good work. I won't be going back here.

I have an old Ford Expedition that is very sentimental to me because it was my oldest brother's…read morelast ride. It has been a reliable vehicle and Mark has been there every step of the way with correct diagnosis of a problem, reasonable prices, and great about getting it in and out for oil changes and other routine maintenance. I can't recommend him highly enough - especially when you have an older vehicle. He doesn't sell tires but his referral to Bargain Barn was right on! He just replaced my brakes and battery and was as thorough about replacing my duct-taped windshield wipers as he was with the larger repairs.

Very rude when I picked up my vehicle & inquired about what was all done to it. I will not be…read morereturning and will look elsewhere for a local mechanic to support.

My Honda was in to check the valve adjustment. They told me that I needed the adjustment. While…read moreI was getting the adjustment, the service department rep approached each person in the waiting room trying to get them to sign up for additional maintenance. He told me my timing chain cover was leaking and the repair would require a new chain and cost $1500. When I got home I found that the air cleaner had not been reconnected and tools were still in the engine compartment.

We were on holidays for two weeks in the area and I had a few problems with our Hyundai Entourage…read more I had a code reader with me and had done some research. I suppose I have the typical 'stealership' fears but I was so impressed by Granite Nissan I wanted to leave a review! Their diagnostic fee was fair and accurate. They ordered in the parts and we were given a rental car complimentary because of the amount of work we needed done. There was no surprises, and everything was done right the first time. The folks there were easy to deal with and did not try to seek me anything I didn't need to get the 2-3 issues sorted out. I was very happy overall and if I didn't live 8 hours away, I'd be taking my vehicle there for all its service!

I bought a car here with a bad engine, it only lasted 700 miles. I tried to contact them but was…read moreonly sent to voicemails and couldn't talk to a real person. I couldn't go there in person because I couldn't drive the car I just bought from them. I posted on FB "Thanks for the lemon" and immediately received messages from the salesman asking what was wrong. I said I wasn't sure at that time and asked if they would look at it since I just bought it. At first they said no but then the manager said if I towed it there, they would look at it. I towed the car over there at my cost then next day I received a call asking me to remove the post from FB. I said I would rather wait since I couldn't get them to talk to me until I made the post. I then received another call from that same manager telling me the owner doesn't want my business, I need to get my car and they will send their lawyers after me if I post anything else online. I had the car towed to a mechanic who stated there was no way they didn't know the engine was bad if they had looked at it. They had kept the car for 3 days after I signed the paperwork to buy it to "check it over". The car was 3 quarts low on oil, no light came on to tell me that and I didn't check because Granite said they changed the oil. I told them I needed a reliable car to take my son who has disabilities to his appointments and this is what they sold me. I now have to rely on friends and family to borrow vehicles so my son can get to his appointments. I can't afford another car because I have to make payments and pay insurance on a car that doesn't run. I hope no special needs family ever tries to rely on this business to be honest with them because Granite only wants your money.

John, Tim in service and the mechanic, Martin, did a stellar job of putting 6 new injectors, new…read morefuel lines and clamps in the truck that I drive. They are courteous and professional. I highly recommend this shop. Thank you guys! Shane Griffin. D&E Transport. Clearwater. Minnesota.

I normally do not write reviews, however, this is a rare exception. I was on day 3 of a 17 day…read moreroad trip around the US when I hit some debris on I-90. When Rapid Towing picked me and my wife up, I asked for a mechanic shop recommendation. They recommended TDR Garage. The recommendation was a "grand slam home run." See, in my case it wasn't just about getting the car fixed, it was also about rescuing my vacation and the crew at TDR understood that. The car was dropped off just before closing time on Monday. A quick check revealed a punctured gas tank. They gave me a ride to a rental car company and I figured that we would have a few days to explore Rapid City. I was wrong. The next day they were able to locate the parts needed and the car was ready to pick up that afternoon. Between Teegan and the rest of the people in the office and at least two different mechanics, this was a team effort and they did a fantastic job saving our vacation. Even with all the extra efforts, the prices were very fair. Thank you to TDR and the fantastic service they offered.

One word: Awesome! We just moved back to Rapid and my wife's SUV needed new brakes. Good, honest…read moremechanics may seem like an oxymoron but Trent hit the mark. He got me in on time, gave me an honest assessment for both my front and rear brakes and rotors (rear rotors were GTG and didn't need replacing), finished the job within an hour and didn't gouge me on the cost. I live my life by building relationships with businesses and business owners, instead of being just another face in the crowd. Trent has made that easy here. If you're looking for quality work at a great price look no further. I've found my new dedicated mechanic in Rapid City. You will too. -BISCUIT

We were in the area on vacation when the transmission went out in our truck. We had QT recommended…read moreby a couple of shops that didn't do transmissions. QT was able to get a new one installed in a couple of days, which blew our minds!! Gene was so helpful!! Wish your shop was in KC!! *****RECOMMEND

Our car had a last minute transmission issue on our road trip and we were worried we'd have to stay…read moreanother night, this spot helped us admittedly and we're kind, helpful, and efficient. We were able to get back on the road within a few hours!