I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

Ordered bed cover and bed extender. Can is as expected and installed promptly. Great personalities…read morewith everyone I interacted with!

You won't find a better dealership. They will do you right. Bobby is your sales guy. They all…read moreseem to make the process of buying less stressful. Thanks guys.

Paid my first Honda off in 2018 then went back to get another which is paid off too and both are…read morestill running just fine of course I love a Honda they always have Hondas I love them so much very nice family oriented business just got my grandson his first Honda a month ago everyone wish him a belated birthday

this place is a rip-off. do not trust or buy from them. We got a car, and ten days later it stops…read morerunning. They tried to fix it but the mechanic in Durham cannot find the problem. We have taken the car back to the mechanic in Durham 3 times and had to leave it overnight once. The latest problem started and we could not make it out of Oxford and that was 2 weeks and a payment ago. No loaner or word when we will get a running car. DO NOT BUY FROM HERE!!!!!!!!!!!

This dealership must be hit or miss for service. My most recent visit here was a big miss…read more Scheduled factory service, and it was not inexpensive; fuel service, tranny service, axle service, oil change, cabin and air filters and more. I got the car back from service and at first, everything seemed okay but a day later I noticed the idle was off just a little, it wasn't a steady idle that I was used to, and the car stalled when I put it in reverse. I couldn't figure it out, so I assumed it was related to the fuel service and would have to work itself out. Day 5 after the service appointment the check engine light came on while getting on the highway to head home from work. Now I'm suspicious that something was not put back together correctly when it was returned to me after the service. Because I'm now leery of the techs at the dealership, and they were going to be closed up for the day anyway by the time I got back home, I went to "The Zone" to have them do the diagnostic. The diagnostic comes back with the trouble code "P0174 System Too Lean (Bank2)" and the suggested fix is to replace the mass air flow sensor. The guy at "The Zone" has me pop the hood, shows me where the mass air flow sensor is, and has me start the car. With the car running he was able to pull the wiring harness away from the sensor with no effort and he looks at me and says - that should not have happened and plugs the wire harness back in so it is secure and suddenly the idle becomes normal. I shut the car off and then he proceeded to point out to me the air filter housing is not correctly put back together, and not only that but it's also broken. Broken? How is that possible? Nobody has been under this hood since I bought this car except... the techs at the Team Chevrolet Creedmoor dealership. The guy at "The Zone" basically fixed the trouble code on the car for for free, reset the check engine light and asked if I wanted to order a Mass Air Flow sensor just in case it has gone bad. I felt like I don't really need the sensor and the car is running/idling much better now that the wiring harness is securely plugged back in. To be fair, the car was in a very minor collision recently and sustained some bumper and headlight assembly damage, but based on the location of the that damage, that very low speed bump should not have broken the air box or popped the wiring harness clip on the mass air flow sensor loose. The car had been running fine after the collision. So yes, the service from Team Chevrolet Creedmoor could have been better. Someone could have told me the air filter housing was broken, or maybe, if they had accidentally broken it, just let me know and be apologetic, let me know the part is being ordered and they'll fix it. If they are adamant they didn't break it, at least let me know it's broken and should be replaced. In addition, the car seemed to be hastily put back together after the service and steps were missed, one of which caused the car to throw a check engine trouble code. I did call the dealership and left a message asking the service manager to return my call to talk about the feedback I have. As of the point of originally posting this review, the call had not been returned. I get that dealership service departments can be stereotyped and demonized with a broad brush, some are deserved, others not so much. This was an experience that seems to support that "bad rep" stereotype. I won't say I'll never go back to this dealership, but at the moment and in the moment, I find it difficult to believe I will return here for service. EDIT: I did get to talk to the service manager and she was very apologetic about the trouble I had with the vehicle and she has offered to make it right with a service voucher. She thanked me for the feedback as it is a training tool for the service technicians about what to and not to do with a person's car.

After previously writing a bad review I now have had a better experience. Perhaps it was the chaos…read moreof changing ownership or even working out the kinks whatever the issue was Team Chevrolet fixed the issues and made for a better experience. The staff are friendly and attentive to your needs and the shop is clean and welcoming. I was also impressed with the level of honesty that the mechanics had. Thanks Team Chevrolet for fixing the kinks and making your shop better

I bought a 99' Acura TL in late 2011 and got a good deal and immediate financing. Worked out great…read morefor me.

Ok, I gave Jared and his team 5 stars because that was my experience with them. I was perusing the…read moreCARFAX used car site, saw a vehicle I was interested in from their website, went to their website, sent a message via their website about my interest in the vehicle, and received a quick response. I could go on relating the professional and timely communiques that went back and forth...but I won't. Suffice to say that from the first message of interest to taking receipt of the vehicle it was a great experience (yikes, did I just say that about buying a car). Jareds' a straight shooter, no bs, just real talk...I liked that. Kevin

Y'all - we are Jeep folks. I was looking for my 4th Grand Cherokee and found what I wanted in…read moretheir network (note we lease only so this is from a lessee's perspective). I put in an information request late on a Sunday night and Isaiah called me the next morning. We got the ball rolling and after a few quick chats, we worked out the details. We drove in from an hour away today and signed a few papers, handed over the keys to my previous lease and were on the road in an hour. Mike, Isaiah, Manny and team are TOP NOTCH. We could NOT be happier with this dealership experience.

Had fast and courteous test drive with Broderick. Nice experience and not pressured into paperwork…read more But ....parking lot could use some repair

I should have walked away from this dealership. I would never go back to them. The red flag started…read morewhen sales person left us with our check book in hand to go with another customer for a test drive. Then after we finished the paperwork I asked for the second key and they said we only have one key. Cars I have bought in the past all came with two keys. Especially, digital keys. But this dealership said it was an "as is" transaction. There was no help in getting a second key. This has been a very painful experience. I wouldn't trust them. ​

Throughout the 3 different days I was here with my family, Josh was so helpful in helping me get my…read morefirst car and I am so thankful that we got someone as nice and personable as Josh was. Eddie give that man a raise!!