Recently purchased a 1982 Corvette from this dealership and was assured by a salesman named,…read more"Matt" that the vehicle had been thoroughly inspected by their mechanic and had no deficiencies / issues of any kind. I was not afforded the opportunity at the dealership to have the car placed on a lift to inspect it from underneath nor receive a signed declaration by the mechanic as to the verified condition of the vehicle. The vehicle upon further inspection and at a minimum, requires that the left-rear exhaust pipe and muffler be replaced due to rust holes, the engine receive a thorough tune-up because it will not idle, once the A/C is turned on, the A/C and blower fan are non-functional and either need to be repaired or replaced and the A/C system may not have been actually converted from R12 to R134 refrigerant, the right-side power-window is noisy, creaky and only semi-functional. The dealership was paid the asking price as advertised and all that I am asking for is that the vehicle be competently repaired, bringing it up to the mechanical standard it was said to be in at the time of sale, and that the repairs be performed in a timely manner, that is convenient to me, the new owner of the car, a one-hundred percent disabled, honorably-retired, former Paratrooper, Special Forces MSG / 1SG, and Delta Force combat veteran-Sniper Team Leader. The content of this review is absolutely true in every regard. 1SG(R) John Osborn SFQC 3-83 / OTC-18 Dunn, NC

I found Pete Smith while searching for a Kia Sorento. I must have received 10 inquiries from…read moredealers from all over NC. The sales manager Gary understood what I was looking for and didn't try and sell me something that I didn't want. The loan process was so easy. I didn't have to go back and forth with the bank. The day purchased the car there was a problem with the A/C. He made it a priority to fix the problem and offered an agreement to fix it if the problem returns within 30day. I've owned the car for 4 days now and it runs better than the day I drove on a test drive. Thank you Gary for your service

They're alright people, cheap prices. Customer service could be better. Would recommend service was…read morefast

I am new to this area. Somehow the front under carriage, which is attached to my bumper, was…read morehanging down and dragging. I asked the first person I saw where I should go and they told me about this company. Not only did they take my car immediately, they reattached it for a very small sum. I was happily surprised and I see myself using them for my automotive needs now.

In and out. The folks here are always on top of what needs to be done in a timely manner,…read moreInspection, repair or whatever, they do not keep a person waiting for very long. Thankful for the customer service attitude to keep things moving along as best as they possibly can.

My family and I have been customers of Dickerson's for many years and they are the ONLY repair shop…read morethat our family trusts completely to service/repair our vehicles! They operate an honest business with extremely reasonable prices! Everyone knows how challenging it is to find a repair shop that you can truly trust; and Dickerson's has earned our trust 100% with both their staff members and the many services/repair job that they have completed for us over the years! Simply stated: Dickerson Service Center always provides honest, trustworthy, professional, reliable and reasonably priced vehicle maintenance and repair services and we sincerely appreciate the peace of mind that comes with all that!

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!

They answer their phone. They gave me a quote. There was no waiting. So I came in. They were…read morefriendly fast and reliable. I just got an emissions test, but I will be using them in the future for any thing that my car needs and my husband's work cars too .

Been using Hayes for years, great people great service. Oil changes, inspections, repairs, always…read moregood and reasonable $. diane

It cost $230 for Boyd Honda to tell us that they could NOT fix our Honda. I'll be taking my…read morebusiness elsewhere.

We have the best product in the marketplace! We are very competitive on pricing for new Honda…read moremodels and our Honda service department is very competitive as well. We do business the right way! We work everyday to exceed our customers expectations! We want your business and treat every customer as if they are a guest in our home. Give us a try! You will not be disappointed!

I visited this place last week for an oil change and tire rotation. I was expecting to wait quite a…read morebit since I didn't have an appointment but they had me in and out in about an hour. The staff was extremely nice and professional and I will be going back and recommend to anyone.

Brutally honest review - took our SUV in on Sunday morning, we had a slow leak in right rear tire…read more Waited a while, Dante (extremely kind and professional) let us know that when our tire was removed, the technician actually ripped a hole through our tire. Dante let us know that they damaged our tire and generously offered to replace it . of course you can't really have a brand new tire and a used tire on the rear of your car which we pointed out. Dante offered to replace both tires at the cost of Mavis . we were so impressed to buy his owning up to the mistake that we offered to pay for one of the tires, and Mavis would pay for the tire that they damaged. We left Mavis with a spare tire on the right rear of the car and we were told to come back Tuesday when our two new tires would arrive. Arrived on Tuesday, and the two tires were put on the back of our SUV, watching the entire process, especially after the technician putting a hole through our tire, we did not feel a lot of confidence in the skills of the technicians in the bay . Left now for the second time, got home and realized that our tire pressure warning light was on because the tire had not been filled to the proper amount. Plus, on our receipt, it stated to come back within 25 miles of driving to have the torque tested. Now we are on Wednesday and it is the third visit to Mavis in four days. Let the gentleman know at the counter that our receipt said to bring it back in within 25 miles and he said he had never heard of that. Showed the receipt on my phone and let him know our tires were low just since yesterday. Got the torque tested, got the air in the tires. In all honesty, if this review were based on Dante and his professionalism, we would give a five star rating, however, the lack of confidence in the technicians is very concerning and for that reason we are giving a three star review. Secondly, what if we were in a position that we could not have paid for that second tire? It was a $449 transaction. We offered to pay for that tire so that our tires matched, but not all customers would be able to do that and that would mean that Mavis would have had to eat the cost of two tires. The establishment is new, nice, clean, however, we personally would not go to this location again . This should've been a one time appointment to check on air leak in a rear tire that probably could've been patched and it turned into three visits, $449 and a decent amount of hassle. We had high hopes for a brand new tire place close to home, but we will not return again .

An update... my truck got demolished while it was parked by a guy on a cell phone, I went back to…read moreMr Boyd's and he had this waiting there... same spectacular service as always.

Sales people are rude to the black customera. They act like the blacks are not worthy of purchasing…read moretheir vehicles. Black people beware!