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4.0 (4 reviews)
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1 year ago

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7 months ago

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Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

Knickerbocker Auto Transport

(60 reviews)

Upper West Side

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Premium Auto Shipping - The disrespectful, unprofessional driver

Premium Auto Shipping

(52 reviews)

Richmond Hill

They gave me a quote on shipping a car for 350 and wanted a 150 deposit after which they wanted…read moreanother 400 dollars saying the driver wanted more money they are a scam company and needs to be shut down the told me they refunded my money and never had. They are a bad company and a lier

Beware - they are operating a bait & switch scam. I was quoted $825 to ship a car from LA to CA,…read morewhich I confirmed with them would be "an all-inclusive service package that covers everything". They were initially supposed to pick the car up on Friday, and I had called ahead to confirm that the driver would be there between noon and 4PM, but when they never showed up, I was told "there is shortage of drivers on the route since most of the drivers are on hold for their DOT inspection which is ending on Saturday.". At which point he promised me it would be picked up by Monday. On Monday morning, I was then told "As there is currently a very high demand of the vehicle on this route, driver availability is extremely limited. Because of this, the carriers that are operating are increasing their rates due to market demand. The driver we secured is asking for $2,125 to get the job done.", which was nearly 3x the price they initially quoted me. I elected to cancel the job and request a refund since this is clearly a fraudulent business. They claim they will refund my money in 3-4 business days, so I will update this review if that ever happens.

Auto Movers Choice - vehicleshipping - Updated May 2026

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