Great service. They were upfront with costs and were able to easily connect me with. Driver.read more

Amazing amazing amazing!!! Thank you James and Number 1 Auto transport…read more After another large auto transport company failed to pick up my vehicle during the promised pickup window (and they just kept telling me they wouldn't know when they would be able to), I was left scrambling and had to extend my rental car in California. I was even told they couldn't find a carrier in my area that could transport my car from Florida to California. After my experience, that clearly wasn't the case. I found out about Number One Auto Transport on Reddit after I saw some great reviews and filled out a form on their site Thursday night. On Friday morning James gave me a call (JAMES YOURE THE BEST!!!) & not even an hour after speaking with him, they had already found a carrier for me. They got to work immediately after our phone call, and my car was picked up that Monday (I first spoke with James on Friday). Since this was my first time shipping a vehicle, James took the time to explain exactly how the process works, listened to my situation, answered all of my questions honestly, and found me a great price (and locked in a carrier super fast). I never felt pressured or misled, I just felt genuinely taken care of. The carrier was fantastic, and both the company and the carrier were professional, responsive, and communicative throughout the entire process. My car arrived from Florida to California in perfect condition, exactly as it was when it left. After my experience with the other "big" company, i was really hesitant about putting trust into another company, but I'm glad i trusted this company. I really appreciated the honesty, transparency, and urgency that Number One Auto Transport showed. They delivered exactly what they promised. I will only use Number One Auto Transport for any future vehicle shipments and highly recommend them to anyone looking for a reliable, trustworthy, and professional auto transport company.

I am Hodgkins disease patient im happy to say I'm recently in remission. But during my…read morechemotherapy treatment. I was on my way home in the rain when suddenly my ford Explorer just died . I was in North Haledon so I called city wide . I was chemo sick and by the time they arrived it was after midnight. And I just had my debit card on me . I asked the driver if he could stop at atm so I could get the 400 dollars they demanded for just towing me ten miles but I was desperate. At same time I'm nusea's shaking and weak . I accidently keyed in my atm pin in wrong once . And since it's middle of night and in a town i never use my debit card at Wells Fargo. Locked my account until I called there 24hrs hot line. Now since I sat in cold car waiting 2 hrs for City wide to arrive i ran down my cell phone battery talking to my sister who wanted me to stay on the phone with her cause she was worried about me . So I had to wait to I got home to call and verify my identity. I couldn't access my account. I said to driver can u leave my car and take the keys .and in the morning I will goto bank get the fee i owe . I will bring to you and get my keys . The driver was ok but he had to clear it with dispatch. Which it was a lady . She insisted he return my car to there yard . I thought it was cold but understood. BUT WHAT I DIDN'T UNDERSTAND WAS THEY CHARGED ME 400 TO BRING ME HOME CHARGED 400 TO TAKE IT BACK TO THE YARD CHARGED ME STORAGE THEN CHARGED ME ANOTHER 400 TO BRING IT BACK . This was a car I bought for 400 . That 400 dollar tow cause I was desperate cost me. The next day. 1260.00 dollars. For a tow from North Haledon to skyline Dr in Ringwood. Take it from me. Only call there service if it is a matter of life and death. When I first called them I explain I was chemo sick . I guess they saw a opportunity to make some money off a chemo sick guy who just wanted to get home.

I recently had a pretty serious mechanical problem with my truck while pulling a horse in a horse…read moretrailer. Got stuck on the side of 287 outside of Hawthorne New Jersey. This is a worst case scenario for anyone who has ever moved a horse in a trailer. The state police dispatched Frank and his crew from City Wide Towing which turned out to be one of the best things I've experienced in a long time. Frank towed my entire rig - truck and trailer - back to his yard where we sorted out the problem with the truck and made arrangements to have my truck fixed the next day. Frank was kind enough to allow me to keep my horse in the yard over night where she was perfectly comfortable walking around and visiting with the people who worked there. To say that everyone at City Wide went out of their way to help make a bad situation much much better is an understatement. I have to be very clear here - this situation went from quite difficult to seamless due completely to the kindness and decency of everyone at City Wide. I was on my way the next morning without any difficulty at all. To encounter people this decent and caring in today's world is rare. I can't find the right words to express my gratitude to everyone at City Wide - they are professional kind and courteous. I am deeply indebted to Frank for all he did for me that day - I will never forget his kindness.

This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

*Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

Chris was amazing! I was going through a divorce and needed to get my car at a specific time and…read moredate only and he made it happen! Car arrived at location early and was in perfect condition. He even got me a slightly better deal than discussed on the price and returned $50 to me.

I received service quotes from 4 different companies to transport my SUV from New York to Delaware…read more After researching all companies, I settled on two but it was Chris at CV Auto Transport who made my final decision easy. His price was right in the middle of the lowest to the highest but it was his efforts that truly shined. Communication, accountability and dependability are just a few great qualities to mention. Chris was very easy to work with and made any anxiety I initially felt disappear almost instantly. I highly recommend Chris & CV Auto Transport.

This company was easy to work with. From setting up the…read morepickup in a timely manner to delivering vehicle on time. Would highly recommend.

I like this company because they were very careful with my two vehicles, got there after 3300 miles…read morewithout a scratch. Excellent!

Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

I was referred to Auto Transport by Roadway Moving (who does not transport cars). Auto Transport…read morequoted me $1000, which initially was more than what I wanted to spend. I thought that I should continue to shop around in search of a better price (also recommended when you are new to these services). This is my first time moving to another state and was not sure of the pricing structure. I have also learned that these companies operate as Brokers and use 3rd party movers. A good majority of them are not trustworthy. After learning that the quote USA Auto provided was most reasonable, I called back ready to book. I ended up speaking to a different agent who quoted me $200 LESS than the original Broker. Again, I was more than ready to book. But then the new agent learned of my original quote with his colleague and ended our call to speak with his partner. They original agent called me back telling me that the COMPANY cannot honor the lesser quote and that I am free to take my business elsewhere!! UNPROFESSIONAL and UNETHICAL! How is it that the same company quoted 2 different amounts and refused to honor the lesser? WHY? Because they are greedy and do not care to do honest business. One may say that $200 is not a big deal, but when a company is willing to throw your business away because they refuse to accommodate a customer then I was left with no choice but to go elsewhere! DO BETTER!

Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.